Maybe it’s the summer slowdown kicking in, but the news has been mostly bad this month.

New York Times Building

Why must all media coverage of newspapers have a photo like this?

David Carr writes about a little-discussed liability that’s nearly as damaging to the newspaper industry as its mountain of debt: Pension obligations. Gannett pension fund is under-capitalized by $942 million, McClatchy’s by $383 million and The New York Times Co.’s by $522 million. Carr says the hedge funds that bought up newspapers at bargain prices over the last few years are running for the exits, but they can’t find anyone to take the properties off their hands. Pensions are one reason why. The only investor who’s shown confidence in the industry lately is Warren Buffett, but Carr notes that even he stuck Media General with the retirees when he bought a bunch of its titles.

Pension funds became an albatross around the necks of the steel and auto industries back in the 1980s. Faced with retiree obligations that were, in some cases, significantly larger than annual revenues, companies like U.S. Steel had not choice but to shaft the recipients. A lot of newspapers set up generous pension funds when times were good in the 70s and 80s, and now those workers are retiring. It’s a frightening replay of history, particularly if you’re nearing retirement age.

Carr’s piece is kind of a mid-year health check on the state of the industry, and there’s very little cheer about. He opens with accounts of some recent printed blunders that would have been unthinkable a few years ago. The situation in the print world is so bad that when the New Orleans Times-Picayune offered jobs to some of its editorial staff on the new three-day-a-week print edition, many said no, thanks. They included a Pulitzer Prize winner and one of the editors who anchored the paper’s Hurricane Katrina coverage.

The Thin Line Between Journalism and Typing

Carr reserves some of his most acerbic comments for Journatic, an editorial outsourcing firm part-owned by Tribune Co. that is suddenly getting a lot of scrutiny for practices that would make a professional journalist’s stomach turn.

Read Ryan Smith’s insider account on The Guardian for a look at how far the newspaper industry has fallen. Journatic lives under the radar (its sparse website is actually designed not to attract search engines), providing copy to client publishers that is mostly produced by a loose network of freelancers who work for pocket change. Many of its writers are in the Philippines, which means they speak decent English and work for less and a dollar an hour.

Most of them can’t write very well, though, and Smith recounts stories of barely rewritten press releases that crossed his editor’s desk ready to go into some of America’s finest newspapers. Press releases are Journatic’s bread and butter, along with obituaries from Legacy.com and real estate transaction listings. These are rewritten by its far-flung editorial staff and turned in to U.S. copy editors who make $10/hour. The practice that’s drawn the most criticism is Journatic’s practice of putting fake bylines on articles. The company says it adopted the tactic to protect employees, but that doesn’t sit well with its clients, who are now abandoning ship in the wake of negative media coverage. Hundreds of bogus bylines have already shown up in the Houston Chronicle, Chicago Tribune, Chicago Sun-Times and San Francisco Chronicle, writes Poynter’s Jeff Sonderman.

Oops.

Journatic produces original content, too. It farms out local stories to U.S. freelancers who report by phone from 1,000 miles away while pretending to be at a desk in the newsroom across town. Reporters need to work quickly. Smith says he was offered $24 for an 800-1,000-word story, $12 for 500 words and $10 for a Q&A. Most of the work went unedited into major newspapers as if reported by a staff journalist.

I’ve copyedited or written news stories for a handful of major US newspapers over the past 18 months – the Houston Chronicle in Texas, San Francisco Chronicle in California and Newsday in Long Island, New York and others – yet it’s doubtful that any of the editors or senior executives for those news organizations could pick me out of a police line-up. In fact, it’s unlikely they could tell you a single personal detail about me or the other journalists behind the bylines of countless stories that appear in their print editions or on their websites, as provided by my employer.

A number of big dailies have quit using Journatic in the wake of recent unflattering coverage, but you can bet this model is far from dead. “Journatic’s approach — and the change it represents — is not going away,” writes Craig Silverman on Poynter.org. That’s because the economics of the news industry are in such dire straits. Whatever work can go offshore will go offshore as newspapers struggle to keep their print properties viable. With revenues spiraling down at 8% to 10% per year, quality will only get worse.

But it’s not just print. As the Times’ Carr points out, no one has yet cracked the code of making online local news profitable. In fact, Journatic’s stronghold is local media, which simply can’t afford to hire full-time reporters any more. So they lay off staff and farm out coverage of the local football team to a stringer. In Manila. (Hat tip to David Strom)

Tablet Salvation

The good news is that tablets will save the day, right? Possibly, but don’t count your winnings just yet. A new study by the Reynolds Journalism Institute and the University of Missouri finds that lots of people use their tablets to keep up with the news. In fact, news-reading is the fourth most popular activity by tablet users, behind communication, entertainment and Web search.  Users’ preferred source of information is news organization websites by a nearly 8:1 margin over social media. Interestingly, 53% of the 1,015 survey respondents said news-on-tablet was a better reading experience than ink-on-dead-trees, compared to just 18% who favor printed media.

The Public Relations Society of America suggests that tablets could revitalize the evening paper, since so much iPadding takes place after 5. But they’ll have to convince Rupert Murdoch of that. The media mogul has reportedly put The Daily on watch. The iPad-only zine is losing $30 million a year, The Politico reports, and its viability will be reassessed after the Nov. 6 election. This despite the fact that The Daily broke the story of Pink Slime, the ground beef additive that triggered a hysterical reaction in the U.S. earlier this year before the USDA stepped in and said that not only is the ingredient safe, but we’ve been eating it for a decade without knowing.

BTW, the most interesting item in the Politico story may be the comment by Martha Jo Peters, whose Facebook profile simply says, “Intend to live alone the rest of my life.” Evidently Murdoch is at least partly responsible. Sad.

Twitter’s News Ambitions

Mathew Ingram thinks Twitter wants to be a media company, and that means its role in the media ecosystem will get more complex. Twitter faces the same challenges that Google has been struggling with for several years: Its basic value is as a filter and organizer that quickly sends people elsewhere on the Web, but it’s hard to make money when your visitors are always leaving so quickly. In essence, the  publishing model that is failing so badly in the traditional media is the model that the biggest new-media startups are seeking.

Twitter appears to see its future as being some kind of newswire. In an interview with the Los Angeles Times, CEO Dick Costelo said, “Twitter is heading in a direction where its 140-character messages are not so much the main attraction but rather the caption to other forms of content.” Remember that quote, because it’s really important. It means that in the future Twitter wants to host more content instead of sending people away. But where’s the content going to come from? A lot of it will be from media companies, which have come to value Twitter as a traffic-driver but who may now have to re-evaluate that relationship. Like Google, Twitter is both their best friend and their worst enemy.

If you’ve noticed there are a lot more dead third-party Twitter sites lately, there’s a reason: Twitter is locking down its famously open set of application interfaces and trying to control more of the user experience. Ingram notes that Twitter has had great success with its mobile ads and promoted tweets, and it would like users to stay a little longer on its site. The acquisition of Tweetdeck, as well as several recent improvements to the Twitter.com user experience, are part of that campaign to capture more of the visitor’s time.

Miscellany

Another daily newspaper has joined the ranks of newspapers that are not-so-daily. The Anniston (Ala.) Star will cut its Monday edition beginning in the fourth quarter. Poynter’s Julie Moos has more than you probably want to know here.

Has your local newspaper trimmed frequency from seven days to something else? We’ve had a few inquiries recently from people looking for a list of such journals, but we’ve  never seen one. If you have, please provide a link in the comments, or simply tell us if your local paper has been affected. This will start a list of some kind.


A little good news: The New York Times is more than making up for declining advertising with growth in paid subscriptions. Ad revenue was down 8.1% in the most recent quarter, but circulation revenue was up 9.7%, thanks largely to the success of a new paywall program. Forbes reports that the International Herald Tribune and Boston Globe are also seeing promising results from their early paid digital subscription initiatives.

Stuff we’ve bookmarked recently.

Warren Buffett Buying Newspapers by the Bushel

Warren Buffett

Warren Buffett
(New York Times photo)

The world’s ultimate value investor – Warren Buffett – has apparently decided that there’s untapped value in newspapers. His Berkshire Hathaway has just purchased 63 of them along with a 3% stake in Lee Enterprises, and Buffett says he plans to buy more. Newspaper lovers should applaud Buffett’s interest. A self-described newspaper “addict,” he believes in an intensely local editorial focus and a sustainable business model. His interest in the newspaper industry could be a boost for paywalls. “The original instinct of newspapers was to offer free in digital form what they were charging for in print. This is an unsustainable model and certain of our papers are already making progress in moving to something that makes more sense,” he wrote in a letter to publishers.

The New York Times traveled to Buffalo to check out The Buffalo News, which Buffett has owned since 1977. It found a profitable operation that has scaled down intelligently over the years through buyouts rather than layoffs. Buffett has little personal involvement in daily operations, but his philosophy of investing in local coverage and skimping on overhead is evident everywhere. Media Audit says The Buffalo News has the second highest audience penetration of any newspaper in the country. Part of this could be because the Rust Belt population of the area is older than the typical demographic, but it’s still remarkable that more than 70% of Buffalo households have read the paper within the last month.

If anyone can figure out how to make a newspaper profitable, it’s Warren Buffett. He built an estimated net worth of $44 billion by buying distressed businesses at the bottom. His interest in this industry would indicate that there are better days ahead.

US Newspaper Ad Revenue Continues Sickening Plunge; Online Growth All But Halted

First-quarter 2012 total expenditures totaled $5.18 billion, down 6.86% from $5.56 billion a year earlier. Online revenues grew by just 1% to $816 million, which was the smallest for any quarter since 2009 and not nearly enough to offset the 8.2% drop in print revenues, to $4.36 billion. The Newspaper Association of America previously revealed that print revenues (in absolute dollars) fell by half between 2005 and 2011. And there is no end in sight.

Oregon Publisher Puts Happy Face on Frequency Cut

“There are a lot of new things to like about today’s Observer,” writes Kari Borgen, publisher of the Observer of Union and Wallowa counties in Oregon. Borgen goes on to celebrate the Observer‘s new design, added features and bonus puzzles, among other goodies. What she fails to dwell upon is the fact that the issue that “seems bigger and feels heavier to you today” is that way because frequency has been cut from five days to three. The Observer eliminated Tuesday and Thursday editions and now publishes only on Monday, Wednesday and Friday. No one has yet gotten around to updating the About page with this information.

Tribune Co. Edges Closer to Bankruptcy Exit

Details of the legal wrangling between stakeholders, negotiations with the FCC and the likelihood of judicial approval of a restructuring plan will leave your eyes crossed, but the bottom line is that the company’s three-year stay in Hotel Chapter 11 may finally be nearing a conclusion. There’s still regulatory and legal wrangling to be resolved, including a petition to transfer Tribune Co.’s broadcast licenses to a group of banks and hedge funds that will own the company. There’s also a challenge from a group of junior bondholders who are challenging the restructuring plan and who might sue 35,000 former Tribune Co. shareholders to recover more than $2 billion in claims.

Whatever happens, the likely outcome is that Tribune Co. will be carved up and sold off piecemeal by the banks and hedge funds that assume ownership. The real value of the company is in its portfolio of 23 TV stations and some other equity investments. The newspaper business is barely a rounding error on the balance sheet. The story in the Tribune notes, “Before the Zell deal, Tribune Co. entertained offers topping $2 billion for the Los Angeles Times alone, but today, according to a recent valuation analysis by Tribune adviser Lazard Freres & Co. the entire publishing group of eight newspapers, including the Times and Tribune, is worth about $623 million.”

By the way, the Chicago Tribune is considering a novel approach to paywalls. Instead of charging for access beyond a certain number of articles per month, the paper would charge for bonus content, as ESPN does. The tactic has worked well for sports addicts, but observers question whether it can succeed in local news. It hasn’t done so anywhere yet.

Blowing Up the Article

The always-provocative Mathew Ingram writes about why we need to reconsider the concept of the article in publishing. This traditional approach to packaging information is rooted in the limitations of printed media where hyperlinking was impossible. Now, however, we have the ability to deliver only what’s new and link to the rest.  Jeff Jarvis has been beating this drum for some time and in a post entitled “News articles as assets and paths,” he suggests that articles will devolve into component parts that can be mixed and matched according to need.  Why reinvent the wheel with hundreds of words of background every time we update a story? Simply provide the new information and link to the rest. Jarvis has even suggested that new kinds of media organizations could emerge that specialize in different kinds of assets, such as news, multimedia or background. An example of the latter is Wikipedia, which is a great source of background information for many timely events. Reddit is building this model with its Ask Me Anything forum, which has become a coveted destination for book authors. Basically, Reddit is becoming a specialist in Q&A assets.

Media Consolidation: The Infographic

Everyone is doing infographics these days, and we’ve never seen a bandwagon we couldn’t hop on. This one was actually created by Frugal Dad last November, but it popped up on Business Insider last week. Some of the information is out of date. For example, GE no longer owns NBC, so the sixth company is now Comcast. And Time Warner got rid of AOL. But the main point still holds: Media consolidation has reached a pinnacle, with only six corporations controlling 90% of media in America. And 250 million bloggers and Twitter users controlling the rest.

Media Consolidation

 

Source: Frugal dad

By paulgillin | June 8, 2012 - 11:57 am - Posted in BusinessModel, Future of Journalism, Journalism, NewMedia

Business Insider Homepage ClipTom Foremski could be excused for trashing the business model Henry Blodget has used to get Business Insider over the profitability hump, but he chooses to trash journalism traditionalists who criticize Blodget instead.

The trigger was this profile of Business Insider deputy editor Joe Wiesenthal in The New York Times. Wiesenthal has an obsessive personality. He rises at 4 a.m. and routinely works till 9 p.m. He files 15 news items in an average day and sends 150 tweets. His first tweet each morning is “What did I miss?” He is the ultimate new media journalist.

Have a look at Business Insider. It’s nothing like a traditional financial newspaper. It’s got headlines like “14 Common Ways People Cheat At Golf” and “Everything You Ever Wanted To Know About Russian Mail Order Brides.” The home page is about 20 screens long and adorned with cheesecake photos of models in bikinis next to headlines about the Greek financial crisis. It’s Huffington Post meets Weekly World News. It’s offensive to everything traditional journalists believe a news outlet should stand for. And it’s turning a profit.

Broken Rules

A lot of journalists hate operations like Business Insider because it violates so many rules. It reports information that hasn’t been verified, mixes reportage with editorializing and blatantly caters to its readers’ prurient interests. Dan Reimold, a journalism professor at the University of Tampa, posted a critique of Wiesenthal on the Associated Collegiate Press blog, arguing that Wiesenthal’s approach to journalism – and his lifestyle – are something no aspiring reporting should emulate. “It doesn’t seem like Weisenthal has conquered the news cycle.  He is a pathetic slave to it,” Reimold wrote.

Reimold’s post drew a pointed response from Henry Blodget, the disgraced former equities analyst who was banned from the securities industry after the dot come bubble burst and who has reinvented himself as a publisher. Blodget argues that Reimold is addicted to an old model of long-form journalism that isn’t relevant in the manic, always-on Web 2.0 world. “The skills required to do what a great real-time digital journalist does are different than those required to do what a great magazine writer does,” Bodget writes. “Doing what Joe Weisenthal does is extraordinarily difficult. That’s why there are so few Joe Weisenthals.”

Tom ForemskiTom Foremski is a traditional reporter who understands and respects the new  journalism, and he’s got the street cred to command respect. A veteran of the newspaper industry, Foremski most recently worked at the Financial Times, but in 2004 he quit to become a full-time blogger. His story at Silicon Valley Watcher is good reading.

Foremski backs Henry Blodget on this debate. “Criticism of Business Insider’s largely lightweight journalism by journalism professors is valid only when it’s debated within the context of the economic reality of the news business,” he writes. For good measure, he adds “My chief complaint about journalism professors is how distant they are from a real newsroom.”

As we’ve noted before the pay structure of today’s online news industry is dramatically lower than that of the dying print industry. Demand Media pays freelancers as little as a nickel a word, and Huffington Post gets most of its content for free. Staffers at The Politico typically start their work day before dawn and may file thousands of words per day.

This sucks, but it’s part of the evolution of a more sustainable model. Foremski doesn’t endorse the way Business Insider treats its employees, but he clearly thinks that cursing the onrushing tide is a waste of breath. “Journalism professors should be railing against the failure of the industry to establish a business model that works, and rallying students to learn new techniques in producing quality journalism in quantity,” he writes.

We agree. Remember that the newspaper world of the 1930s and 1940s was no model of integrity. Publishers routinely invented news to support political agendas and the concept of seeking both sides of the story was a novelty. Reporters also didn’t make much money.

That business evolved through trial, error and consolidation, and we expect much the same process to occur in the new online world. Whether that results in a 40-hour work week and six-figure salaries is still to be determined (although we doubt it), but the challenge for people who are committed to journalism today is to find a way to preserve it within a new business climate. Tom Foremski is an important voice in that crusade.

Incidentally, Business Insider claims that Reimold has accepted an offer to come to New York for a day and do Joe Weisenthal’s job. It apparently hasn’t talked to him directly or confirmed anything but is basing its report on an offer that Reimold posted on his blog. How very new media of it.

The paradox continues: U.S. newspaper readership continues to grow as the business model collapses. The Audit Bureau of Circulation figures for March are in and daily circulation for the reporting newspapers rose .68% while Sunday circulation jumped 5%. More interesting is that the ABC reported that digital circulation now accounts for 14.2% of newspapers’ total circulation mix, up from 8.66% a year ago. That’s a pretty phenomenal increase on a large number.

Before breathing a sigh of relief, though, note that about 2/3 of the ABC report is devoted to disclaiming comparisons of this year’s data to previous numbers. That’s because the bureau adopted a bunch of new rules that give papers more flexibility than they previously had in reporting circulation, including a redefinition of paid circulation to “paid/verified,” which now includes a lot of junk subscriptions like those given away to schools or distributed free in hotels. Basically, publishers now have more flexibility to report low-dollar circulation on their audit statements.

Still, the resilience of newspaper brands continues to impress, even though a sustainable business plan is elusive.

More Paywall Converts

Add the Globe and Mail to the growing list of paywall converts. The Canadian daily will begin to charge for access to articles on its website, although it hasn’t announced any more details. In fact, it announced so few details that 80% of the Reuters story is basically background.

U.S. News had an interesting piece last week (full disclosure: we were quoted in it) that likens the emerging paywall model to cable television. Danielle Kurtzleben cites several metro dailies that are having success with paywalls by going deep into local coverage or introducing sub-editions that target special interests. She quoted Tom Rosenstiel, founder and director of the Pew Research Center’s Project for Excellence in Journalism, comparing the model to HBO’s popular “Game of Thrones.”

“You’ve got a small group of people who really love that show and are willing to subscribe to HBO just for that show,” he says. Whether or not an HBO subscriber watches anything else on the network, he or she is still willing to pay the monthly fee to get that one program. The metro dailies that are having the most success with paywalls are the ones delivering new and focused content. Simply putting a registration screen in front of your existing product isn’t enough.

Help Bring ‘Fit to Print’ to the Finish Line

We’ve reported occasionally on the progress of an independent documentary called Fit To Print which examines the ongoing crisis within the U.S. newspaper industry and its impact on investigative reporting. We met the producers of this bootstrapped project in the early days and admire what they’re doing. The film is now in post-production, which means all of the interviewing and leg work has been done, but the producers are seeking to raise $10,000 to cover the costs need to bring the film to market.

We think the industry needs to hear the story that Adam Chadwick and Nancy Wolfe are trying to tell. They document examples of how the loss of journalism watchdogs has let crime and corruption run rampant in some cities and they make the case for why investigative journalism is an essential public service. Go here and donate money. Whatever you can. The producers are making some nice branded merchandise available for different donation amounts.

Donate on Passer.by.

 

Bloomberg News is one of the few news operations that’s flourishing, and Knowledge@Wharton provides a glimpse of the editorial strategy that fuels its remarkable engine. Founded by New York Mayor Michael Bloomberg in 1982, the financially oriented global information network today produces more than 5,000 stories per day from 146 news bureaus in 72 countries. Its TV network reaches 310 million people and it is in the middle of turning around BusinessWeek, which it bought from McGraw-Hill for $1 in 2009.Bloomberg's Matthew Winkler

Underlying the unique Bloomberg style is a 376-page style manual written by editor-in-chief Matthew Winkler (right). The most recent edition is the first that Bloomberg has made public (buy it on Amazon), and Wharton writes that it is a marvel of clarity and consistency. Some people might cringe at the manual’s many hard-and-fast guidelines, but consistency is a virtue when serving a time-pressed audience like equity traders. An excerpt:

Bloomberg stories should fulfill “The Five Fs” — that is, they must be First, Factual, Fastest, Final and take Future events into account. No story is complete if it doesn’t include “Five Easy Pieces” — information about the markets, the economy, government, politics and companies. The ideal lead is four paragraphs long and should always include a theme, a quotation, details and a nut paragraph that explains what is at stake. “Bloomberg News stories have a structure as immutable as the rules that govern sonnets and symphonies,” Winkler writes.

Whether you agree or not with Bloomberg’s style, there are tips in this article that could benefit any writer:

  • Prefer short words to long ones
  • Prefer specific terms to abstract one;
  • Write the headline first;
  • Avoid adverbs that are loaded with assertions, such as “lavishly” compensated or “stunningly” successful.

In many ways Bloomberg is the antithesis of The Wall Street Journal, which has long taken pride in the flourish it brings to its writing, and in particular its clever choice of adverbs. But we suppose both models can co-exist. The point is to have a distinctive style and stick to it.

The Knowledge@Wharton piece also explains Bloomberg’s controversial policy against the use of the word “but.” You’ll have to read to the end of the piece to understand that one, though.

Investors Pledge to Revive Philly Newspapers

There’s good news in Philadelphia, where a group of six investors has agreed to buy the Inquirer, the Philadelphia Daily News and Philly.com from a investment firm that has owned the news operations for the past two years. The investors, led by South Jersey businessmen Lewis Katz and George E. Norcross III, say they’re excited about growing the franchise, are committed to retaining current management and will not interfere in editorial affairs.

The bad news is that the group paid only $55 million for the media properties. That’s a little more than one-tenth the price that Brian P. Tierney paid when he acquired the properties from McClatchy for $515 million in 2006. Outsell analyst Ken Doctor is quoted in the story saying that the 90% valuation decline isn’t unusual. Most newspapers have lost that much value over the past decade.

The investors are talking a good game, at least. Katz, who was an investigative journalist at one point, said they’re investing in the community as well as in the business. “Cynicism or no, we put a lot of our money in this,” he said. “There was [sic] a lot safer places at my age to put money than in a news organization. You know what? This is my way of coming home.”

Rethinking the Paywall

Although fewer than a quarter of the U.S.’s 1,350 newspapers have built paywalls, the number of publishers who are experimenting with metered access is rising. Bulldog Reporter says more than 300 papers have adopted paywalls so far and the industry is hoping that their early success could be the harbinger of a turnaround. Nearly 20,000 people have signed up to pay $1.99 a week for the Minneapolis Star Tribune, the report says, and Gannett plans to expand paywalls from six test markets to all 80 of its small-market newspapers by the end of the year. That move, combined with circulation pricing increases, could add $100 million in annual profit, says the report, citing a company statement.

Writing on GigaOm, Mathew Ingram suggests another approach: Instead of putting up barriers to keep people from reading your content, how about building incentives to attract them instead? Ingram calls it the “velvet rope” strategy: Find creative ways to reward readers for getting involved with your product and they will respond by giving you money for special features and events. “Would you rather have a relationship with an outlet that is always asking you for money, or with one that sees you as a partner and gives you membership benefits that sometimes involve having you pay for things?” Ingram asks. It’s a good point, but Ingram’s post is a bit short on ideas about how to monetize this kumbaya. His argument seems to take it on faith that loyal readers will support a publisher they believe in. Unfortunately, there aren’t many examples of that approach working. Even NPR has to take government money to stay afloat.

Miscellany

News Media Heat MapForbes has posted a heat map showing the most influential news outlets in the country and where they’re influential. The map uses data provided by URL-shortening service bit.ly to overlay geographic data on information about content that is shared most often. Darker states signify places where content is shared more actively and presumably read more often. You can also drill down and see which stories generate the most activity. Not surprisingly, newspaper influence  tends to be localized while broadcast networks have national reach. The map at right shows where Fox News is most popular. Incidentally, if you’ve ever wondered how bit.ly makes money, it’s by selling data just like this.


Last week we reported on the sudden shutdown of the Laurel (Miss.) Leader-Call. Thanks to comments from some alert readers, we’ve learned that Laurel won’t be newspaperless for long. Emmerich Newspapers says it will start a thrice-weekly newspaper to replace the Leader-Call and that the first edition will publish this Sunday. What’s more, Emmerich says it has hired the defunct newspaper’s entire staff and will probably throw in free donuts on Fridays. Emmerich publishes 25 community newspapers, primarily in Mississippi, and is very well-liked in Laurel these days.


We got an e-mail from a startup called Zypages that has an interesting twist on classified advertising. The service creates websites from flyers and product sheets uploaded by advertisers, using a cell phone number as the URL. “Most small contractors and service providers do not have web sites – but they all have mobile phones,” explained CEO Raymond Kasbarian in an e-mail. “Over 50% of the printed classified ads in our weekly newspapers out here list a phone but not a web site. By using the number listed in the classified add, a customer can get valuable information before calling.” Go to the website and click the “Examples” button to see how it works.

By paulgillin | March 23, 2012 - 10:07 am - Posted in blogging, BusinessModel, Education, Future of Journalism, Journalism, NewMedia, Newspapers

Five years ago today I posted a 29-word squib on the question of whether bloggers are journalists. With that inauspicious beginning, Newspaper Death Watch was launched. Nearly 600 posts and about a half million words later, it’s still here, though its charter has changed over that time. In many ways this blog is a microcosm of the forces that have all but swept away the once-mighty US newspaper industry and replaced it with the seeds of something that I believe will ultimately be much richer and and more valuable.

This blog was launched out of our frustration at my failure to find a publisher for an op-ed piece I wrote in 2006 forecasting the collapse of daily newspapers. The Wall Street Journal and The New York Times were polite in their rejections. The Boston Globe‘s Joan Vennochi, displaying the arrogance that was typical of that newspaper in those days, didn’t respond to multiple phone calls and faxes. Op-ed editors’ lack of interest in my point of view was understandable; 2006 was the best revenue year the newspaper industry ever had and forecasts of catastrophe seemed ridiculous. I knew from many years following the technology industry, however, that businesses often enjoy their best years just before their collapse. I self-published a longer version of that essay and started this site to document the death spiral that I knew was about to begin.

Transformational Time

The five years since then have been pivotal years in the history of media. The turning point came in 2009 when two venerable dailies – the Rocky Mountain News and the Seattle Post-Intelligencer - shut down with little notice, and several big papers, including my beloved Globe, were threatened with the same fate. More background here. The industry came out of that experience with a sense of urgency about its own survival and made changes that will prolong its decline but not change its fate. As Pew recently reported, most publishers are moving toward a digital future slowly and reluctantly. This still doesn’t look good.

The death watch began to bore me after 2009, and I’ve spent the last two years focusing more on the experiments that are sprouting up to preserve and evolve the craft of journalism. The good news is that there is a lot of innovation out there. I’m impressed by Pro Publica, Politico, Minn Post, Voice of San Diego, AllVoices, Global Post, California Watch and Sacramento Press, to name just a few. These startups all proceed from the assumption that good journalism can be practiced without the overhead of presses, paper, delivery trucks and newsstands. In fact, when you remove the expense of printing and delivering a newspaper, the actual cost of the journalism is pretty low. Then you can do some innovative things on the business side to pay the bills and maybe even make a profit in the long run. I applaud their work and the work of many others like them.

Power of One

It’s been amazing to see how much attention one person can attract with a little perseverance and the right tools. I’ve been interviewed on Al-Jazeera and CNN, featured on Australia’s leading network news program and spotlighted in a documentary. Spain’s largest daily newspaper featured me in a center spread. I’ve been cited in the Journal, USA Today, The Economist, The New Yorker and many other well-known publications. You can find a complete list of media mentions here. I get e-mail inquiries from media outlets every couple of weeks and always help out as best I can.

More rewarding have been the opportunities I’ve had to work with journalists and students through fine organizations like Poynter Institute, USC Annenberg, the American Press Institute, Boston University, Emerson College, SUNY Stony Brook and Emmanuel College. My point of view hasn’t always been popular with the editors and teachers I’ve met, but I’ve found most of them to be open-minded. I try to emphasize what I’ve said many times: The problem with newspapers isn’t the quality of their journalism but the weakness of their business model. It’s ironic that readership of newspaper content in print and online is at an all-time high while the revenues of the US industry are at a 60-year low. We should be focused not on preserving newspapers but on preserving journalism.

Power of Free

I earlier called Newspaper Death Watch a microcosm of the changing media industry and here’s what I meant: This blog has annual expenses of $57 for website hosting. It is a labor of love and an outlet for passion.It has long been a top Google result for queries about the decline of newspapers, and a couple of years ago Google decided to make it one of the top search results for “newspaper industry.”

As a result, the site gets between 400 and 600 visitors on an average day and has more than 1,200 RSS subscribers. One day in February, 2009 it was visited more than 3,000 times. I get a steady stream of e-mails from students asking about journalism careers or seeking help with term papers. Fifteen years ago that kind of visibility would have cost tens of thousands of dollars to create and thousands annually to sustain. International reach was almost unthinkable. Today it’s basically free.

This is just one small example of many thousands of blogs that are making a difference because the bloggers have something to say.  The ability of one person to create conversation today is stunning. Last month a man in North Carolina pumped eight rounds from a .45 into his daughter’s laptop to protest her selfish behavior. He posted the video below on YouTube and within three days started a global conversation about parenting, generational conflict and the impact of social media on young people. These kinds of events are commonplace today. They represent a fundamental shift in power and influence from the media to the individual.

It used to be said that power resided in the hands of those who bought ink by the barrel. Today it resides in the hands of those who have something to say and the passion to find a way to say it. What could be wrong with that?

–Paul Gillin

Framingham, MA

By paulgillin | February 28, 2012 - 7:25 pm - Posted in Future of Journalism, Journalism, NewMedia, OnlineMedia

Latitude News logoIf you’re the type of person who skips past the international section in the newspaper because it just isn’t relevant to you, maybe you should have a look at Latitude News.

The fledgling operation, which was launched in November, doesn’t look particularly different from any news site on the Web at first glance. The intriguing philosophy that underlies it, however, says a lot about how the Internet has crafted a global village.

Latitude News’ focus is mainly on international events, but it approaches them with an eye toward the U.S. audience. A piece on the recovering business climate in Poland is framed in terms of the reverse diaspora it has sparked among Poles in the U.S., who are now returning home in droves. It was one of the few outlets to report on Brazilian aerospace company Embraer’s entry into the U.S. market for what has historically been an American stronghold: corporate jets.

These kinds of stories might have run in any U.S. newspaper, but Latitude news founder Maria Balinska wants them to be a staple of a new service that takes a novel look at international events.

“There are lots of people in the U.S. for whom it’s not a stretch to go to the BBC or The Guardian,” she said in an interview. “What’s missing is a bridge between their experiences and what those outlets are reporting on.”

In other words, one of the reasons most Americans care so little about overseas news is that they see no relevance to their own lives. The mission of Latitude News is to find those threads and draw them out so that Americans can understand how international events affect them. “People are put off by things that seem very far away,” she said. “Our view is that if there isn’t a local angle, we shouldn’t do it.”

Globe Trotter

Latitude News Founder Maria BalinskaThe idea for Latitude News sprang from Balinska’s multi-cultural childhood and peripatetic career as a journalist working in Europe. She had lived in five countries and attended 10 schools by the age of 18. As a journalist working on the European continent and for the BBC she became fascinated with the international stories that captured the attention of British readers. “People were very interested in individual storytelling and in comparisons,” she said. “They wanted to understand what they could learn from the French health system or what mountains of garbage in Germany meant to them.” She explains some of the research and thinking that led to Latitude News here.

Balinska returned to the U.S. on a Nieman Fellowship two years ago and took advantage of an International Women’s Media Foundation grant to get the venture off the ground. She’s been able to hire a small full-time staff and has some freelance dollars to spend. “We’re looking for people who have a global perspective but who can scratch the surface of American communities and find links and parallels,” she said.

Storytelling is a core feature of the service. In contrast to the often detached perspective readers see in international news coverage, Latitude News strives to find people whose experiences illustrate the local impact of faraway events.

For example, the staff is currently trying to reach victims of the Syrian diaspora who have fled to the U.S. to see if activists living here may later emerge as leaders back in Syria. A story on the Greek debt crisis  is told from the perspective of three Greek citizens who are learning to cope with an economy in a tailspin.

Balinska won’t say how much funding the venture has raised or when it will become self-sustaining. The site is still rough around the edges (clicking on one of the featured stories on the home page today returned a 404 error) and working on a unique voice, but it’s yet another example of how journalists are stepping in to fill the vacuum left by traditional news organizations with innovative experiments.

 

By paulgillin | February 11, 2012 - 10:38 am - Posted in Journalism, Newspapers

We would have thought that the devastation of mainstream media in general – and the newspaper industry in particular – would confer some humility on daily newspaper editors. Then we read a story like this one.

To summarize: A man in his 40s who has lived a mostly trouble-free life with his wife and children picks up the newspaper one day to find his photo on the front page next to a story about a child rapist who happens to have the same name. It appears the newspaper had used a file photo taken 11 months earlier without making much effort to check that the person in the photo was the same as the person who had been indicted. Both men are named Angel Ortiz, a Spanish name that’s about as common as Nick Jones in the English-speaking world. Furthermore, no one at the newspaper appeared to notice that the Ortiz who had been charged with rape is in his 20s while the Ortiz in the photo is in his 40s.

That’s bad enough, but what really angered us was this passage:

[Ortiz lawyer David] Rich said he wrote a letter to The MetroWest Daily News Editor Richard Lodge on Dec. 16, demanding a front page retraction. Lodge responded the paper would run something the next day, Saturday, Dec. 17, according to Rich, and he told Rich the photo was  “immediately removed the photo from the website,” upon receipt of the letter.

“The retraction ran on the bottom of page 2, with no photo,” said Rich…Ortiz never received a personal letter of apology from anyone at the daily newspaper, added Rich.

According to Rich, Ortiz lost his job after the story appeared and has been unable to find employment. He hides in his house for fear that he will be assaulted if recognized in public. He’s living in hell thanks to a mistake that could have been easily avoided with a look into the archives or an address check.

In our view, a front-page retraction and apology would be the least the paper could do to help put this guy’s life back in order. But they didn’t even send a letter.

What do you think the editors should have done?

 

 

The federal judge has ruled that a woman who describes herself as an “investigative blogger” is not entitled to First Amendment protection for allegedly defamatory statements she made about an Oregon attorney.

Crystal CoxCrystal Cox (right), a real estate agent and blogger from Eureka, Mont., set up a network of websites, including this one, that criticize the conduct of attorney Kevin Padrick in his role as trustee of the failed financial firm called Summit Accommodators, which collapsed in 2008 amid charges of fraud.

Among Cox’ accusations is that Padrick hired a hitman to kill her, a charge that Padrick vigorously denies. The attorney says that Cox’ allegations have so overwhelmed the search engines that his business is off more than 80% this year. “Google ‘Kevin Padrick’ and you’ll see the first 10 pages are from Crystal Cox,” Padrick told Oregon Live.

Cox, who sarcastically describes herself as an “Unhinged Blogger Exposing Corruption in the US Bankruptcy Courts,” fills her blog with accusations, obscenities and character assassination, tactics which are typical of hate bloggers. “‘Unhinged Blogger’ Crazy Crystal Cox Says that Jeff Manning of the Oregonian is Bought and Paid for AGAIN, oh and Jeff Manning, Oregonian, is an Asshole,” she titled one post. It’s filled with accusations about an investigative reporter for the Oregonian newspaper, none of which are backed by citations. The post is peppered with links to copies of the same article on other websites, most of which are presumably maintained by Cox, as well links to other hate sites that the author has created.

On the other hand, Cox has also assembled a substantial library of documents related to Kevin Padrick and the trust he administers. She presents most of these without comment, challenging her audience to do their own research. We demurred, but we admit that she appears to have done her homework.

In ruling that Cox was not entitled to the protections provided to mainstream news outlets, U.S. District Judge Marco Hernandez said the blogger “was not a journalist because she offered no professional qualifications as a journalist or legitimate news outlet. She had no journalism education, credentials or affiliation with a recognized news outlet, proof of adhering to journalistic standards such as editing or checking her facts, evidence she produced an independent product or evidence she ever tried to get both sides of the story,” according to the AP report.

So who’s right in this case? Much as we find Cox’ vendetta-fueled tactics repugnant, we’re more concerned about any efforts to inhibit free speech, even by someone who is clearly a little nuts. However, we are also concerned about attempts to create distinctions between traditional and new media. We’d rather see this case judged as a libel issue, where precedents are clearly established. Why is the distinction between blogger and media outlet even meaningful at a time when properties like Huffington Post and Mashable can go from sideline to superpower in a matter of a couple of years?

There is an intriguing dimension to this case that the court didn’t address: the impact of Cox’ activities on her target’s search engine performance. The case illustrates that a motivated and energetic blogger can significantly damage someone else’s reputation by surrounding their name with negative keywords in search results. Is that a form of libel? Could Google be compelled to change its search algorithm as a consequence of a First Amendment court decision? Do we even want to go there?

By paulgillin | November 23, 2011 - 12:26 pm - Posted in Best/Worst, blogging, Journalism, Newspapers

Jim RomeneskoJim Romenesko tells his side of the story behind his messy and public breakup with Poynter Institute, and he couldn’t be more gracious. Actually, there’d be no point in scolding the rank-amateur behavior that prompted him to resign suddenly earlier this month over allegations of improper sourcing by his Poynter editor, Julie Moos. Visitors to Moos’ Nov. 10 commentary have done the talking for him.

Romenesko is the prolific blogger who has attracted a large following with his almost obsessively updated newsfeed about the latest goings-on in media. His style for years has been to post short summaries or excerpts and one or two links to the source. Most media outlets consider it an honor to get a link from Romenesko, who has more than 40,000 Twitter followers and a huge mind share among media professionals.

Poynter's Julie MoosHowever, Moos saw peril in the practice, and on Nov. 10 raised questions about Romenesko’s sourcing of third-party content, essentially accusing him of plagiarism. Using examples provided by a Columbia Journalism Review reporter, Moos demonstrated that Romenesko has republished rather lengthy passages without using quotation marks to cite  the source.

What Moos failed to do was consult others for their opinions or give Romenesko himself much more than a cursory heads-up that the post was going to appear. The reaction from readers – including several of the sources allegedly wronged by the sourcing practices – came down like a ton of bricks. As of this morning, Moos’ post had collected nearly 300 comments, most ranging from critical to hostile. Rather than taking umbrage at the Romenesko, most people said they were grateful for the service he provided and had no confusion whatsoever about where his information was coming from. And even if the sourcing wasn’t always rigorous, the outcome was: gushers of traffic to their websites. Which is a good thing.

Romenesko’s account on his new blog, JimRomenesko.com, fills in some of the background details. According to Romenesko, Moos’ blog post was preceded by months of negotiation over renewal of Romenesko’s contract, which expires on December 31. Two days before the post appeared, Moos expressed concern to Romenesko about his plans to sell ads on his new website, potentially cannibalizing Poynter’s business. Without explicitly accusing Moos of anything, Romenesko’s timeline portrays an increasingly panicked editor who is about to see her star columnist become a competitor. The sourcing accusations appear to be timed to cut off competition at the knees.

It’s unfortunate that this issue degraded into personal attacks, because the issues that Moos raised are legitimate. The old rules of attribution seem out of touch with the new age of copy-and-paste publishing. A decade ago, publishers sued each other over “deep links.” Today they beg for them. Erika Fry, the CJR  reporter who first raised the sourcing issue to Moos, published a calm and level-headed account of her concerns shortly after Romenesko quit. She was never out to get Romenesko, she says, but rather to understand how his own rules of sourcing work. Poynter could play a valuable role in facilitating a discussion over the new ethics of plagiarism. It’s unfortunate that one editor chose to use the issue for character assassination instead.