By paulgillin | November 22, 2012 - 11:19 am - Posted in Fake News

Journalism traditionalists who suffer from high blood pressure probably shouldn’t read this piece by Forbes editor Lewis DVorkin. In it, he outlines the role of what he calls “brand journalism” in the evolution of Forbes.com, and even in Forbes magazine. He also scolds journalists for their objections to this increasingly popular concept, saying that their interest in keeping marketing content cordoned off from staff editorial is in part an instinct to minimize competition.

DVorkin has been a vocal critic of those who cling to the traditional Chinese wall principle of strict separation between advertising and editorial. In his view, the new economics of the profession demand radical new ideas, and journalists are standing in the way. “After five years of media turmoil, the profession I love clings to the belief…that the industry’s problems are for other people to solve. And when steps are taken to solve them, my colleagues will put up a fight if they can’t do exactly what they did before,” he wrote a couple of weeks ago in a summary of the changing advertising landscape and Forbes’ adaptation strategy.

Like it or not, DVorkin’s vision of increased integration between marketing and editorial content is gaining favor in traditional publishing circles. The trend is called “brand journalism,” “native advertising” or “content marketing,” but whatever the title, it’s breaking down some traditional walls.

Business Intelligence Solutions Boston Globe promotion

Boston.com, which is the online arm of the Boston Globe, recently launched “Insights,” a sponsored advertising feature that showcases blog posts from advertisers. Boston.com is a little more aggressive about labeling Insights material as advertising than some other brand journalism practitioners, but it’s the same basic idea. The publisher appears to have no problem with participants like Business Intelligence Solutions embedding the banner ad at right on its blog, saying nothing about the sponsorship arrangement.

Some other publishers have all but erased the lines between staff and brand content. BuzzFeed, which is one of the new breed of breathless, celebrity-stuffed news sites for the ADD set, expects to derive nearly all of its revenue from branded content and sponsored posts. So far, things are going pretty well. The site was a magnet for political advertising during the US presidential campaign and is expected to triple revenues this year. Branded features, like this one from JetBlue, look the same as BuzzFeed content and carry only lightweight advertiser labeling. The Atlantic is also in the pool with Quartz, a news site that blends branded and staff-written content more or less seamlessly.

Writing on emedia, Rob O’Regan has a good summary of this trend, which has been fueled by Twitter’s sponsored tweets and Facebook’s sponsored stories. Those companies, which have no preconceptions about ad/edit separation, say these new vehicles are a resounding success. Publishers are taking notice, but a news site is not a social network. News organizations trade on credibility, and “native” ads tread into new territory. Recent research by Mediabrix and Harris Interactive found that  readers often feel confused or misled by branded content.

Mediabrix/Harris Advertising Research

Compatible Content

The reason all this is happening, of course, is that the traditional print advertising model doesn’t work in the highly targeted online world. Display advertising is the fastest growing category of online advertising, and publishers have always known that display ads surrounded by compatible content perform best. Advertisers have traditionally bought space next to compatible content, but now they want to provide the content, too, because people are rejecting traditional messaging.

Businesses are quickly glomming onto this trend. Cisco relaunched its press room last year as a news stream, hiring laid-off journalists from major business publications to write thoughtful trend pieces. Intel is doing the same thing. Coca-Cola just overhauled its corporate site as a lifestyle news magazine under the “Coca-Cola Journey” brand. Expect many others to follow.

Sponsored content is nothing new. Mobil Oil bought space on The New York Times‘s op-ed page in the 1950s. What’s different today is that a severely weakened mainstream media is willing to be more the creative than ever in placement and labeling – even if that means potentially compromising their own brands.

Is this a horrifying development? The journalism purest in us says yes, but we’re inclined to keep an open mind. Lewis DVorkin has a point when he says journalists live in a bubble.  Social media have shown that good information can come from anywhere, even from people who aren’t journalists. As media organizations have learned to their chagrin in recent years, you can’t shove anything you want down people’s throats when they have infinite choice. The same applies to advertisers.

Regardless of who the author is, anyone who publishes content is at the mercy of readers. Marketers who publish the same dreck on branded media sites that they use to fill their purchased ad units won’t see much return on their investment. If people don’t want the content, it doesn’t matter how much you pay to publish it.

So the stakes are higher for marketers, too. The question is how many of them can successfully change their perspective to think like publishers. In our experience, precious few can. The natural instincts of people who have grown up in the traditional marketing world is to sell at every opportunity, not to serve the informational needs of the audience.

This will change over time as a new generation steps in, and publishers will play a key role in effecting that change. They will need to work with their clients to make sure the sponsored content they carry is worthy of their brand. It can be done. Admit it: If you clicked on the JetBlue link above, you scrolled down the entire page. It’s good stuff, even though it’s sponsored.

The silver lining is that if “native advertising” can become a major new revenue source, it can enable publishers to re-invest in quality journalism. In the end, that’s more important than labels or Chinese walls.

Enhanced by Zemanta

Comments Off on As Editorial Walls Crumble, Advertisers Rush In
By paulgillin | November 2, 2012 - 8:21 am - Posted in Uncategorized

Fake storm photo Hurricane Sandy
The photo at right was one of several that made the rounds on the Internet as Hurricane Sandy lashed the east coast on Monday and Tuesday of this week. It’s a powerful image. It’s also completely bogus, a two-year-old Photoshop mashup that took on new significance when no one had a clear picture of what was happening on the Atlantic seaboard. It was one of many false reports that circulated on social networks during the storm. Although the increasingly Twitter-dependent mainstream media didn’t circulate this photo, it reported its share of falsehoods.
We personally heard the CNN report of three feet of water in the New York Stock Exchange. In fact, live security camera feeds showed that the floor was dry. We also heard media reports that Con Edison had shut off power to all of Manhattan. Also not true. The Detroit Free Press rounds up some of the prominent rumors here.

Instagram was the new kid on the block for this event. The photo-sharing service communicated some powerful images, like the fully lit Jane’s Carousel in Brooklyn surrounded by flood waters (left), but it was also used to drag out Photoshopped favorites from years past that reappear with each new disaster. The Verge has a roundup of photos shared on Instagram and Twitter during the storm and the Atlantic put together a great collection of real, fake and questionable images shared on social media.

Are these deceptions proof that citizen journalism sucks, that the ability to reach a global audience tempts people to spread falsehoods and make mischief?
We don’t think so. While social networks spread a lot of rumors during the storm, that’s nothing unique to the Web 2.0 age. Disasters always spawn speculation. Remember the reports of planes flying into buildings in Chicago and San Francisco on 9/11? The difference today is the speed at which falsehoods spread. But another important difference is the speed at which they’re dispelled.
We like John Herrman’s analysis on BuzzFeed. He notes that Twitter users were just as quick to disabuse each other of storm-related misinformation as to spread it in the first place. “Twitter is a fact-processing machine on a grand scale, propagating then destroying rumors at a neck-snapping pace,” he writes. “To dwell on the obnoxiousness of the noise is to miss the result: that we end up with more facts, sooner, with less ambiguity.”
Sites like Snopes.com and Wikipedia are effective at sifting fact from fiction. Although neither is under the same time pressure as CNN, in the long run they get it right. Electronic media are always under the gun during a news event, and have always been susceptible to reporting bad information. To their credit, the news networks are usually good about qualifying unconfirmed information as just that. Any experienced reader of blogs or social networks knows that fantastical claims shouldn’t be taken at face value. New media even have some fact-checking features built in. For example, The New York Times used geo-location to verify that eyewitness tweets were in fact from people who might reasonably be assumed to be eye witnesses.
We think more information is always better than less, even if some of it is bad. As layoffs continue to hack away at mainstream media, those outlets continue to turn to citizens as front-line news sources. We don’t see that changing anytime soon. Rather, the tools for spotting bad information will mature and our bullshit detectors become more refined.
Anyone watching the #Sandy or #Frankenstorm hash tags on Monday and Tuesday read amazing stories from people who taking the storm head-on. Mobile social networks continue to deliver information from blacked-out areas that would otherwise have no outlet. The fact that some of that information is bad is the price we pay for having a First Amendment.

Comments Off on Misinformation Flourished During Superstorm – and That's Just Fine

Fake storm photo Hurricane Sandy

The photo at right was one of several that made the rounds on the Internet as Hurricane Sandy lashed the east coast on Monday and Tuesday of this week. It’s a powerful image. It’s also completely bogus, a two-year-old Photoshop mashup that took on new significance when no one had a clear picture of what was happening on the Atlantic seaboard. It was one of many false reports that circulated on social networks during the storm. Although the increasingly Twitter-dependent mainstream media didn’t circulate this photo, it reported its share of falsehoods.

We personally heard the CNN report of three feet of water in the New York Stock Exchange. In fact, live security camera feeds showed that the floor was dry. We also heard media reports that Con Edison had shut off power to all of Manhattan. Also not true. The Detroit Free Press rounds up some of the prominent rumors here.

Instagram was the new kid on the block for this event. The photo-sharing service communicated some powerful images, like the fully lit Jane’s Carousel in Brooklyn surrounded by flood waters (left), but it was also used to drag out Photoshopped favorites from years past that reappear with each new disaster. The Verge has a roundup of photos shared on Instagram and Twitter during the storm and the Atlantic put together a great collection of real, fake and questionable images shared on social media.

Are these deceptions proof that citizen journalism sucks, that the ability to reach a global audience tempts people to spread falsehoods and make mischief?

We don’t think so. While social networks spread a lot of rumors during the storm, that’s nothing unique to the Web 2.0 age. Disasters always spawn speculation. Remember the reports of planes flying into buildings in Chicago and San Francisco on 9/11? The difference today is the speed at which falsehoods spread. But another important difference is the speed at which they’re dispelled.

We like John Herrman’s analysis on BuzzFeed. He notes that Twitter users were just as quick to disabuse each other of storm-related misinformation as to spread it in the first place. “Twitter is a fact-processing machine on a grand scale, propagating then destroying rumors at a neck-snapping pace,” he writes. “To dwell on the obnoxiousness of the noise is to miss the result: that we end up with more facts, sooner, with less ambiguity.”

Sites like Snopes.com and Wikipedia are effective at sifting fact from fiction. Although neither is under the same time pressure as CNN, in the long run they get it right. Electronic media are always under the gun during a news event, and have always been susceptible to reporting bad information. To their credit, the news networks are usually good about qualifying unconfirmed information as just that. Any experienced reader of blogs or social networks knows that fantastical claims shouldn’t be taken at face value. New media even have some fact-checking features built in. For example, The New York Times used geo-location to verify that eyewitness tweets were in fact from people who might reasonably be assumed to be eye witnesses.

We think more information is always better than less, even if some of it is bad. As layoffs continue to hack away at mainstream media, those outlets continue to turn to citizens as front-line news sources. We don’t see that changing anytime soon. Rather, the tools for spotting bad information will mature and our bullshit detectors become more refined.

Anyone watching the #Sandy or #Frankenstorm hash tags on Monday and Tuesday read amazing stories from people who taking the storm head-on. Mobile social networks continue to deliver information from blacked-out areas that would otherwise have no outlet. The fact that some of that information is bad is the price we pay for having a First Amendment.

Comments Off on Misinformation Flourished During Superstorm – and That’s Just Fine