By paulgillin | November 2, 2012 - 8:21 am - Posted in Fake News

Fake storm photo Hurricane Sandy

The photo at right was one of several that made the rounds on the Internet as Hurricane Sandy lashed the east coast on Monday and Tuesday of this week. It’s a powerful image. It’s also completely bogus, a two-year-old Photoshop mashup that took on new significance when no one had a clear picture of what was happening on the Atlantic seaboard. It was one of many false reports that circulated on social networks during the storm. Although the increasingly Twitter-dependent mainstream media didn’t circulate this photo, it reported its share of falsehoods.

We personally heard the CNN report of three feet of water in the New York Stock Exchange. In fact, live security camera feeds showed that the floor was dry. We also heard media reports that Con Edison had shut off power to all of Manhattan. Also not true. The Detroit Free Press rounds up some of the prominent rumors here.

Instagram was the new kid on the block for this event. The photo-sharing service communicated some powerful images, like the fully lit Jane’s Carousel in Brooklyn surrounded by flood waters (left), but it was also used to drag out Photoshopped favorites from years past that reappear with each new disaster. The Verge has a roundup of photos shared on Instagram and Twitter during the storm and the Atlantic put together a great collection of real, fake and questionable images shared on social media.

Are these deceptions proof that citizen journalism sucks, that the ability to reach a global audience tempts people to spread falsehoods and make mischief?

We don’t think so. While social networks spread a lot of rumors during the storm, that’s nothing unique to the Web 2.0 age. Disasters always spawn speculation. Remember the reports of planes flying into buildings in Chicago and San Francisco on 9/11? The difference today is the speed at which falsehoods spread. But another important difference is the speed at which they’re dispelled.

We like John Herrman’s analysis on BuzzFeed. He notes that Twitter users were just as quick to disabuse each other of storm-related misinformation as to spread it in the first place. “Twitter is a fact-processing machine on a grand scale, propagating then destroying rumors at a neck-snapping pace,” he writes. “To dwell on the obnoxiousness of the noise is to miss the result: that we end up with more facts, sooner, with less ambiguity.”

Sites like Snopes.com and Wikipedia are effective at sifting fact from fiction. Although neither is under the same time pressure as CNN, in the long run they get it right. Electronic media are always under the gun during a news event, and have always been susceptible to reporting bad information. To their credit, the news networks are usually good about qualifying unconfirmed information as just that. Any experienced reader of blogs or social networks knows that fantastical claims shouldn’t be taken at face value. New media even have some fact-checking features built in. For example, The New York Times used geo-location to verify that eyewitness tweets were in fact from people who might reasonably be assumed to be eye witnesses.

We think more information is always better than less, even if some of it is bad. As layoffs continue to hack away at mainstream media, those outlets continue to turn to citizens as front-line news sources. We don’t see that changing anytime soon. Rather, the tools for spotting bad information will mature and our bullshit detectors become more refined.

Anyone watching the #Sandy or #Frankenstorm hash tags on Monday and Tuesday read amazing stories from people who taking the storm head-on. Mobile social networks continue to deliver information from blacked-out areas that would otherwise have no outlet. The fact that some of that information is bad is the price we pay for having a First Amendment.

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By paulgillin | October 20, 2012 - 3:33 pm - Posted in Fake News

A year that has already seen the demise of one print institution – Encyclopedia Britannica – has now marked the end of another. Newsweek magazine will publish its last print edition in December and relaunch in an all-digital format in 2013.

The 79-year-old newsweekly’s exit from print  leaves only Time magazine standing in a market that once supported three robust competitors. US News & World Report, which was launched the same year as Newsweek, published its last print issue two years ago.

No one is particularly surprised at this development. Newsweek has bounced around between different owners for two years. The Washington Post Co. sold it for $1 in 2010 to 92-year-old  stereo equipment magnate Sidney Harman, who promptly died. Before doing so, however, he placed the magazine into a joint venture with Barry Diller’s IAC/InterActiveCorp, where it became a sibling to The Daily Beast in an awkwardly titled business unit called The Newsweek Daily Beast Co. By that time, the magazine’s circulation had plummeted from a peak of over 3 million to 1.4 million.

Newsweek cover: Princess Diana at 50Editor Tina Brown tried to enliven the print magazine with provocative tactics like a July 2011 cover depicting what Princess Diana would have looked like at age 50, but some media observers thought the racier fare was out-of-step with the magazine’s buttoned-down tradition. The U.S. magazine industry has actually seen a resurgence over the last three years, with revenues growing modestly and print startups exceeding closures by a three-to-one margin in 2012, according to the Associated Press.

That rising tide should have lifted Newsweek‘s boat, but Brown’s tactics took it in the wrong direction, said Samir Husni, director of the Magazine Innovation Center at the University of Mississippi School of Journalism. “Newsweek did not die,” he told the AP. “Newsweek committed suicide.”

To be fair, Newsweek was already on life support when Brown inherited it. She  reportedly wept when she delivered the news to the Newsweek staff on Thursday. The closure will involve an unspecified number of layoffs.

Diller told The New York Times‘ Media Decoder blog that the Newsweek acquisition “was a mistake.” With only 500 pages of print advertising this year,  “It became completely self-evident that we couldn’t print the magazine anymore.”  Newsweek will actually continue to live in print through a handful of overseas licenses, but U.S. subscribers will next year find it replaced by the all-digital Newsweek Global, with a single, worldwide edition that requires a paid subscription.

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By paulgillin | October 11, 2012 - 12:54 pm - Posted in Fake News

Here’s a news item we didn’t expect to see. Borrell Associates now predicts that U.S. newspaper revenue will rise in 2013, although only by a scant .5%. If the prediction holds true, it would be the industry’s first revenue increase since 2006.

Magazine Print Editions, Websites & Tablets # of Unique Brands Advertising
Time Period Print + Web + Tablet
(unduplicated)
H1 2010 9,536
H1 2011 10,768
H1 2012 14,949
Source: Kantar Media
Base: 60 Publishing Brands with monitored print editions, websites and tablet editions

Borrell’s optimistic newspaper forecast defies conventional wisdom. The research and consulting firm has no particular incentive to bolster the print newspaper business, but it has been forecasting a turnaround for a couple of years. CEO Gordon Borrell said he expects most of the revenue growth to accrue to small newspapers, which have been the most resilient segment of the business during its historic decline. Large dailies will continue to see the annual 4% to 6% declines that have been the norm for the last few years.

The turnaround is shaky, though. Pre-print ads, which typically bring in about 20% of all advertising revenue, could decline as the result of a sweetheart deal between the U.S. Postal Service and a large direct-mail company. The Newspaper Association of America’s howls of protest about the contract have so far fallen on deaf ears.

Borrell is also putting a lot of faith in local online advertising, which it predicts will grow 30% next year. Given that online ad growth at newspapers has been in the single digits annually for the last four years, that seems a stretch. You can hear all of Gordon Borrell’s comments in this recorded webcast.

There’s also good news in magazine land. The Magazine Publishers Association surveyed its members and found a 57% jump  in the number of brands advertising on all magazine media platforms since 2010. That includes tablet, online and print advertising.  The MPA also said magazine apps are some of the highest-grossing titles in the areas of lifestyle, health & fitness and news in the iTunes store.

Publishers apparently are a pretty upbeat bunch. A new study by Michael Jenner of the University of Missouri’s School of Journalism finds that two-thirds of newspaper publishers are optimistic about the future, and only 4% are pessimistic. Jenner said the research is based on 450 in-depth interviews with senior publishing executives. They’re moving ahead aggressively on digital platforms, but 60% “do not envision a time in the future when their individual publications will no longer issue print versions of the news.” We admire their optimism, but that’s just nuts.

The Numbers from Nola

Ken Doctor has no illusions about the future. “We all realize that, at some point, daily print will go away,” he writes at the top of this financial analysis of the New Orleans Times-Picayune‘s frequency cuts. Doctor understands the economics of the news publishing business as few people do (his Newsonomics site is a must-read), and this analysis is a useful insight into the revenue and expense models of metro dailies.

Doctor estimates, for example, that circulation brings in about 30% of total revenue at the Times-Picayune and that the four daily editions that are being eliminated contribute between 25% and 30% of print ad revenues. The net result of the paper’s cutback from seven to three issues per week is about an 11% advantage in profitability, he estimates. That’s good, but there are big risks. One is that the T-P is bucking the trend of deriving more revenue from readers and actually doubling down on advertising as a strategy. In effect, it’s doing more of what got newspapers into trouble in the first place.

Meanwhile, the competitive news environment in the Big Easy has made the paper a tempting target for everything from a startup called The Lens to the Baton Rouge Advocate. “Simply, the T-P’s slimming has opened up a floodgate of competition,” Doctor writes. “That makes the distinctive value proposition of the T-P harder and harder to get paying readers to accept.”

That isn’t stopping owner Advance Publications from methodically duplicating the frequency-reduction strategy across its portfolio. The limited success of that strategy in Detroit, where the Free Press and Detroit News made similar frequency cuts nearly four years ago, isn’t necessarily a reliable guide. The Detroit media market is a lot less competitive than New Orleans’, and the strategy hasn’t stopped the steady drumbeat of circulation declines and layoffs.

Incidentally, Nola residents haven’t taken the T-P cutbacks lying down. Grassroots efforts to reverse Advance’s decision testify to the unsinkable spirit of that unique region.

Update, 10/17/12: A survey by Cribb, Greene reports that newspaper publishers are increasingly confident about the future. More than 40% said their local markets are improving, up from 14% in 2011. The percentage who expect profitability to improve this year rose to 52% from 39%, and those who expect advertising revenue to be higher in 2013 grew by a similar margin. Asked if they would buy a newspaper business in the current economic climate, about half said “no.” However, 69% responded “yes” or “maybe” when asked if they would recommend the newspaper business as a career for their children.

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By paulgillin | September 26, 2012 - 10:07 am - Posted in Fake News
USA Today First Edition, 1982

USA Today First Edition, 1982 via Fast Horse blog

As USA Today celebrates its 30th birthday, columnists are wondering it it’ll see 40. Or even 35.

Writing in Editor & Publisher, John K. Hartman breaks down McPaper’s run into three stages.

The first decade was growth and massive disruption, as USA Today challenged many of the industry’s assumptions about how and what people wanted to read.

The second decade was prosperity, when USA Today became the most widely circulated newspaper in America and Gannett reaped the spoils of more than $1 billion in investment.

The third decade was decline, marked by competitive surges by The New York Times and Wall Street Journal, changing reader habits and all the economic pressures that have hit the industry. Hartman offers 30 ideas to rejuvenate the national daily, but his list looks a bit forced. The situation “has all the makings of a death spiral,” he admits.

We liked Alan Mutter’s analysis better. The Newsosaur recalls some of the innovations USA Today brought to the market beyond jump-less stories and “We’re Eating More Broccoli” infographics. Founder Al Neuharth astutely scoped out changes in the audience for newspapers before anyone else. He targeted the paper toward business travelers who were time-pressed, mostly male and equipped with expense accounts. Neuharth bet that airline deregulation, which had happened just four years earlier, would spur an explosion of air travel and a boom in the hospitality industry. Hotels are still the single largest distribution channel for USA Today.

Gannett was successful in attracting upscale ads from airlines that were competing on amenities at the time, Mutter notes. Not so much today. Travel has become a cutthroat business, and business travelers now make decisions based more upon TripAdvisor reviews and price-comparison engines than on which airline has the best food. Sports coverage, which was long a USA Today strong point, has been co-opted by ESPN.com and other online channels for the rabid fan. Even USA Today‘s once-prominent full-page weather map is now an  artifact, thanks to smart phone apps.

Mutter points to a more fundamental weakness in the business model: “Nearly two-thirds of its coast-to-coast circulation is built on free copies distributed by hotels and other businesses, meaning that barely more than a third of its readers actually think enough of the paper to pay for it.” Those who do pay have to fork over one dollar, which is far less than they pay for the Times or Journal. The fact that both those dailies are eating USA Today‘s lunch would indicate that price isn’t much of a factor for the dwindling ranks of newspaper buyers.

Neither columnist holds out much hope for USA Today‘s long-term survival, and we have to admit the situation doesn’t look good. This is ironic in light of the fact that Gannett anticipated many of the changes in reading habits that other newspapers grudgingly adopted. While newspaper publishers may have hated USA Today, their reluctant move toward shorter stories, more graphics and full-color production probably staved off the industry’s decline by a few years.

USA Today continues to resist the paywall trend, and its free website may be one of its few distinguishing features. However, the price of advertising is in long-term decline, and it’s hard to believe that free will be a virtue in a crowded market. Unfortunately, USA Today may have little choice. If more people are willing to pay $2.50 for a  copy of the Times or $2 for the Journal, then it’s hard to imagine that a paid website strategy will get much traction. USA Today arguably had more impact on American newspapers than any publication of the last 30 years. Sadly, it may be one of the earliest casualties.


Ebyline Challenge Seeks a “100% Solution”

A service that pairs freelancers with editors has teamed with Editor & Publisher to launch a $35,000 journalism contest called the Ebyline Challenge. The contest picks up on a post by Jay Rosen two years ago that asked readers to envision how they could cover 100% of a large topic using a combination of sources. This is basically an innovation contest. “First, come up with an idea for reporting on 100% of something….Fill out an entry form and tell us how you’d use freelancers to make your idea happen,” the contest page says. The 35 grand isn’t cash, but a one-year credit toward use of the Ebyline service.

We like the idea in principle, but the focus on freelancers is too narrow. If you’re going to cover something 100% these days, your available resources should include blogs, tweets, people on the spot with phone cameras and community publishers, among others. That isn’t in Ebyline’s best interests, of course, but the option would open up opportunities for innovation. Not all journalism carries a price tag anymore.

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By paulgillin | September 6, 2012 - 2:17 pm - Posted in Fake News

Journal Register Co., which has been the poster child for the “digital first” strategy that many newspapers are pursuing, declared bankruptcy today, just three years after emerging from a previous bankruptcy filing. This doesn’t mean the end of the road for the company, of course, but it does dramatize the difficulty of transitioning from a model based upon captive audience and economies of scale to one that accommodates constant audience churn and targeted advertising. We still like CEO John Paton’s vision for reinventing news.

Mathew Ingram has an excellent analysis on GigaOm, as usual. There’s not much we can add to it. As Ingram states, “Digital first is not a magic wand.” There’s still a massive amount of legacy baggage that needs to be discarded. We particularly like his characterization of paywalls as “just a line of sandbags against the rising tide.”

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By paulgillin | - 9:56 am - Posted in Fake News

James Macpherson, Pasadena NowEver heard of James Macpherson? If you’re a veteran journalist, you probably have, although you might know him better as “that asshole who fired his entire reporting staff and outsourced local coverage of Pasadena, Calif. to India.”

We got a note from Macpherson the other day pointing out that recent trends would indicate that he was a trailblazer, not a nut.

In spite of the clobbering in the media I took for the idea then — and in spite of the Journatic debacle now —  the truth remains that some form of editorial outsourcing IS coming to newsrooms near you, and probably soon…Newsroom outsourcing is inevitable. The idea is so powerful it should be explored and discussed, not simply rebuked.

Macpherson also pointed us to a couple of his own blog entries on the subject: “The Outsourcing of Hyperlocal Journalism Is Inevitable” and “And Now, A Penny for My Thoughts.” They’re both worth reading. As we pointed out recently, the price of journalism is being readjusted to a new equilibrium point, and ideas like outsourcing local city council coverage to writers in Manila aren’t nearly as far-fetched as they once seemed.

It’s a Business

A lot of debate about the future of journalism has been tinged with emotion, which is understandable given how many jobs have been lost. The harsh reality, though, is that the vast majority of journalism is practiced by profit-making organizations. These companies are struggling with seismic shifts that have changed their business model forever. Advertising costs are in long-term decline, reader switching costs are zero, barriers to competitive entry have vanished and mass media are being displaced by specialized media. Any organization that hopes to survive in such a market needs to do things differently.

The approach to outsourcing that Macpherson outlines in this post is rational and workable in many scenarios: Offshore whatever can be offshored and have the people on the scene focus on capturing the action. Keep expertise local and farm out the rest.

If you’ve ever worked in a newsroom, you know there’s a lot of work that doesn’t require people to leave the office. Copy editing is a desk job. So is obituary writing. Editors fill holes on print pages by rewriting wire copy. Sports editors rarely go into a locker room and city editors don’t cover school board meetings. They’ve done all that stuff and graduated to jobs where they supervise others.

Some of this stuff is easy to outsource, and a lot of it already has been dispatched to interns or specialty shops like Legacy.com. The tough part is deconstructing jobs where experience is an asset, like the sports editor. Those jobs should stay intact on these shores, although some of the routine work may be able to be done elsewhere.

Get Me Rewrite

Journalism has traditionally been a vertically integrated craft. The reporter who covers the city council meeting is also expected to write the story, even if that person can’t compose a coherent paragraph. We’ve all known people who were great fact-finders or interviewers but who couldn’t write. Rewrite editors were an early tool to compensate for that. Now technology is taking deconstruction to a new level.

Anyone with a smart phone and an Internet connection can now be a live streaming news source. People on the scene can embellish or correct a published account, even if they don’t work for the news organization. Aggregating, summarizing and commenting upon published reports is the essence of what most bloggers do. In many cases, being on the scene isn’t nearly as important as it used to be.

Outsourcing is not an all-or-nothing proposition, but a process of optimizing for value. Move routine work to the lowest-cost source and invest in stuff that makes a difference. Businesses have done this with manufacturing, payroll, facilities maintenance, information technology and the many other tasks for years.

But what about quality? That’s the most common objection to outsourcing in general, but we think markets are pretty good at figuring that out. Journalists aren’t the ultimate arbiters of quality; their readers are. If you believe that the public no longer has an interest in quality journalism, then outsourcing is a pretty depressing prospect. However, we don’t think the public is that stupid.

Macpherson is right: These ideas should be developed and not dismissed as lunacy simply because they break with tradition. If someone can put out a journal at lower cost that its audience values and that someone will pay to support, then the market will make it own decisions.

By paulgillin | August 30, 2012 - 8:57 am - Posted in Fake News

Jeff Jarvis nails it with this headline:  “Reporters: Why are you in Tampa?” And he goes it one better by running some numbers that estimate that media organizations will spend $30 million this week covering a Republican convention of which the outcome is already known. Then they’ll do the same thing next week for the Democrats.

Here’s what we’ll get for this investment:

  • On-the-spot analysis of speeches that could be covered just as easily by watching them on television;
  • Interviews with political junkie delegates who in no way typify the American voter;
  • Journalists talking to each other;
  • TV reports that are supposed to look more urgent because the reporter is standing in front of  a sign labeled “Wisconsin.”

All this is happening in an industry that’s in free fall.

Yet what we’ll get over these two weeks is the same political pabulum we’ve gotten for decades, served up to an American public that’s sick of it all.

1952 Republican National Convention via Wikimedia CommonsPolitical convention coverage epitomizes what’s wrong with mainstream media today. Conventions long ago ceased to have any news value. The last brokered convention was in 1952. Since then, the only purpose of the quadrennial party has been to deliver what Jarvis calls an infomercial. Everything is scripted for the greatest possible momentum going into the fall campaign, and the media plays right along.

Why? Well, as Tevye said: “Tradition!”  It’s always been done this way. Conventions aren’t about news. They’re a junket for senior reporters. They’re easy to cover because everyone who attends them is media-trained and has a scripted message. There’s what media needs today: stuff that’s easy.

How can you cover the reaction of voters back at home when all your best reporters are down in Tampa snarfing down shrimp and free booze? Why are the TV networks  interviewing a small number of delegates and ignoring  millions of online conversations between real voters? How can the media, which prides itself on independence, cooperate so willingly with the PR manipulators who script this stuff? How can it possibly spending so much money on something that produces no news?

Let’s ask different questions: What if The New York Times, Washington Post or NBC made a statement in 2016 and announced that it would skip the conventions and invest that money instead in an investigative unit or database journalist? What if the media stopped coming to the conventions entirely and left the coverage to Journatic? Do you think we would be any worse off? Do you think the economy would suffer? Do you think anyone outside of the media would even notice?

Won’t happen. That would be rocking the boat. And for heaven’s sake, why would anyone want to do that?

Update: Andrew Cohen writes about the unholy camaraderie between media and political parties in the Atlantic. Noting that Huffington Post, The Politico, CNN and Bloomberg spend lavishly on receptions for  delegates, he notes, “People are angry about politics and politicians. They are angry about the way the media cover politics and politicians. Can you blame them, in the face of [media-sponsored] spas and sports bars, in the face of the self-promotion, for perceiving some sort of unholy alliance between reporters and the people upon which they are supposed to be reporting?”


Apparently a Pulitzer Prize is no protection against the ravages of the marketplace. The Harrisburg (Pa.) Patriot-News, and the Syracuse Post-Standard will reduce print frequency to thrice weekly beginning in January. They follow the lead of their Advance Publications brethren in New Orleans and Alabama, which scaled back this spring. The news is particularly disappointing because the Patriot-News  won the 2012 Pulitzer Prize for local reporting for its coverage of the Penn State scandal. These are not small marketers. The two papers have a combined Sunday circulation of nearly a quarter million. They’ll keep publishing on Sunday. The other two days of the week haven’t been decided. Expect more members of the Advance family to follow.

Update: A tipster says he’s been told there will be a 50% staff reduction at the Post-Standard starting next week. “That’s 200 lost jobs in an already hard-hit community.”

By paulgillin | August 14, 2012 - 8:00 am - Posted in Fake News

Sweatshop in Ludlow Street Tenement, New York via Wikimedia CommonsWe got a come-on from one of those content-farming services the other day, but instead of throwing it away in disgust, we decided to run the numbers instead.

The e-mail promised us the possibility of earning $80 per 400-600-word article! That’s right, that statement ended with an exclamation point. We’d normally be insulted at the prospect of being offered less than 20 cents a word, but when we took at look at the site we’d be writing for, we thought heck, one could actually make a living at this.

We can’t identify the site because our revenue from Adwords doesn’t permit the luxury of retained legal counsel, but there are plenty of services out there that provide low-cost, keyword-optimized articles for businesses that want to attract search engines. They all work pretty much the same.

The particular site we looked at is focused on a vertical B2B market. It publishes 12-15 articles a day from an impressive assortment of freelance writers. We’ve never heard of any of them, but most of the contributors write one or two articles per day for this site, and presumably also write for other sites supported by the content farm.

The stuff they write follows a predictable format: The writer reads three or four stories in an industry trade or business publications and summarizes what they say in a kind of a news roundup format. The more experienced writers may add a dose of their own opinion, but for the most part no one strays too far from quoting the industry pundits.

There is no original reporting to speak of. We scanned about a dozen articles and didn’t see any evidence of primary research beyond repackaged analysis from industry trades. In the new journalism, first-person sourcing is less important than linking to source material online.

Doing the Math

We figured a fast writer with a working knowledge of a vertical industry could pound out five or six such stories a day without breaking a sweat. Heck, we’ve sometimes posted 1,200 words to this site before 9 in the morning. So do the math: Five stories per day at $80 per story equals $400 a day. That’s $2,000 a week. That’s $100,000 a year. That’s a decent living.

What makes this possible is the near total lack of quality control. It doesn’t appear that anyone is reading the stuff these writers post. There were typos and formatting problems that would have been caught with even a minimum of editorial oversight, but the publisher doesn’t care. As long as the keywords are in the right place and the search engines are delivering, everything is fine.

What matters is speed. Frequently updated sites get more attention from search engines, and this particular site focuses on breaking news. The idea is to get something into the news stream while interest is high so you can get in on the page-view bubble. After a couple of days, most of the interest has waned, but the search engines are still paying attention to you because you post so frequently. Long-tail search typically delivers about one-third of the traffic to news sites.

We don’t mean to imply that the content on this site was junk. Quite the opposite: Some of the writers clearly follow the industry closely and chose their topics well. Considering that no one is editing them, the copy was impressively clean. For a business audience that is challenged to keep up with the news, you might even say the site is valuable.

These are the new economics of the working journalist: Pump out a large volume of keyword-laden stuff with minimal guidance or oversight. None of this work is ever going to win a Pulitzer, but it is enabling a few writers to actually sustain themselves by writing. And who knows, maybe they can do some serious reporting in their spare time, or perhaps someone at a name-brand publication will notice their work and offer them a job.

Either way, it’s a living.

By paulgillin | July 18, 2012 - 4:52 pm - Posted in Fake News

 

Editor & Publisher caught up with humorist Dave Barry to talk about receiving the 2013 Ernie Pyle Lifetime Achievement Award from the National Society of Newspaper Columnists. Barry is funny as always in the Q&A, but he also provides some plain-talk insight on the troubles that afflict the industry that made him a star. We thought they were worth sharing.

 So what role did newspapers play in the decline of humor columns? 
Newspapers have had a consistent problem over the past 30 to 40 years that whenever they are offered two options, they always pick the one that is more boring and less desirable to readers.

Personally, I attribute the modern failure of newspapers to English majors. We let our business be run by English majors, but since the model was a foolproof way of making money and the only place for Sears to buy and print a full-page ad, they could do whatever they wanted. This created the notion that whatever they were doing had huge market demand, and when the Internet came along, we found out that wasn’t necessarily the case.

With the decline of print, do you think there are opportunities for aspiring humor writers out there to get a break like you did? 

I was lucky. When I started writing in the mid-1970s, newspapers were really flush. Baby boomers were subscribing in huge numbers, and they were my audience. I did meet with some resistance, because my columns were different and weird. I violated a lot of newspaper tenets. I lied a lot in my columns; I was willing to be completely absurd and didn’t worry that the end of my column didn’t have anything to do with the beginning.

My columns were different enough that readers felt they could relate to them with their own lives, and they liked them for that. Plus, back then newspapers could take a chance on someone like me. They were more fearless back in those days. The idea of someone canceling their subscription was kind of a joke. Now they’re terrified of doing anything that might offend readers and fall outside their marketing plan.

It doesn’t really matter, because I don’t know of any young, funny person who wants to get into the newspaper business anyway.

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By paulgillin | - 12:46 pm - Posted in Fake News

Maybe it’s the summer slowdown kicking in, but the news has been mostly bad this month.

New York Times Building

Why must all media coverage of newspapers have a photo like this?

David Carr writes about a little-discussed liability that’s nearly as damaging to the newspaper industry as its mountain of debt: Pension obligations. Gannett pension fund is under-capitalized by $942 million, McClatchy’s by $383 million and The New York Times Co.’s by $522 million. Carr says the hedge funds that bought up newspapers at bargain prices over the last few years are running for the exits, but they can’t find anyone to take the properties off their hands. Pensions are one reason why. The only investor who’s shown confidence in the industry lately is Warren Buffett, but Carr notes that even he stuck Media General with the retirees when he bought a bunch of its titles.

Pension funds became an albatross around the necks of the steel and auto industries back in the 1980s. Faced with retiree obligations that were, in some cases, significantly larger than annual revenues, companies like U.S. Steel had not choice but to shaft the recipients. A lot of newspapers set up generous pension funds when times were good in the 70s and 80s, and now those workers are retiring. It’s a frightening replay of history, particularly if you’re nearing retirement age.

Carr’s piece is kind of a mid-year health check on the state of the industry, and there’s very little cheer about. He opens with accounts of some recent printed blunders that would have been unthinkable a few years ago. The situation in the print world is so bad that when the New Orleans Times-Picayune offered jobs to some of its editorial staff on the new three-day-a-week print edition, many said no, thanks. They included a Pulitzer Prize winner and one of the editors who anchored the paper’s Hurricane Katrina coverage.

The Thin Line Between Journalism and Typing

Carr reserves some of his most acerbic comments for Journatic, an editorial outsourcing firm part-owned by Tribune Co. that is suddenly getting a lot of scrutiny for practices that would make a professional journalist’s stomach turn.

Read Ryan Smith’s insider account on The Guardian for a look at how far the newspaper industry has fallen. Journatic lives under the radar (its sparse website is actually designed not to attract search engines), providing copy to client publishers that is mostly produced by a loose network of freelancers who work for pocket change. Many of its writers are in the Philippines, which means they speak decent English and work for less and a dollar an hour.

Most of them can’t write very well, though, and Smith recounts stories of barely rewritten press releases that crossed his editor’s desk ready to go into some of America’s finest newspapers. Press releases are Journatic’s bread and butter, along with obituaries from Legacy.com and real estate transaction listings. These are rewritten by its far-flung editorial staff and turned in to U.S. copy editors who make $10/hour. The practice that’s drawn the most criticism is Journatic’s practice of putting fake bylines on articles. The company says it adopted the tactic to protect employees, but that doesn’t sit well with its clients, who are now abandoning ship in the wake of negative media coverage. Hundreds of bogus bylines have already shown up in the Houston Chronicle, Chicago Tribune, Chicago Sun-Times and San Francisco Chronicle, writes Poynter’s Jeff Sonderman.

Oops.

Journatic produces original content, too. It farms out local stories to U.S. freelancers who report by phone from 1,000 miles away while pretending to be at a desk in the newsroom across town. Reporters need to work quickly. Smith says he was offered $24 for an 800-1,000-word story, $12 for 500 words and $10 for a Q&A. Most of the work went unedited into major newspapers as if reported by a staff journalist.

I’ve copyedited or written news stories for a handful of major US newspapers over the past 18 months – the Houston Chronicle in Texas, San Francisco Chronicle in California and Newsday in Long Island, New York and others – yet it’s doubtful that any of the editors or senior executives for those news organizations could pick me out of a police line-up. In fact, it’s unlikely they could tell you a single personal detail about me or the other journalists behind the bylines of countless stories that appear in their print editions or on their websites, as provided by my employer.

A number of big dailies have quit using Journatic in the wake of recent unflattering coverage, but you can bet this model is far from dead. “Journatic’s approach — and the change it represents — is not going away,” writes Craig Silverman on Poynter.org. That’s because the economics of the news industry are in such dire straits. Whatever work can go offshore will go offshore as newspapers struggle to keep their print properties viable. With revenues spiraling down at 8% to 10% per year, quality will only get worse.

But it’s not just print. As the Times’ Carr points out, no one has yet cracked the code of making online local news profitable. In fact, Journatic’s stronghold is local media, which simply can’t afford to hire full-time reporters any more. So they lay off staff and farm out coverage of the local football team to a stringer. In Manila. (Hat tip to David Strom)

Tablet Salvation

The good news is that tablets will save the day, right? Possibly, but don’t count your winnings just yet. A new study by the Reynolds Journalism Institute and the University of Missouri finds that lots of people use their tablets to keep up with the news. In fact, news-reading is the fourth most popular activity by tablet users, behind communication, entertainment and Web search.  Users’ preferred source of information is news organization websites by a nearly 8:1 margin over social media. Interestingly, 53% of the 1,015 survey respondents said news-on-tablet was a better reading experience than ink-on-dead-trees, compared to just 18% who favor printed media.

The Public Relations Society of America suggests that tablets could revitalize the evening paper, since so much iPadding takes place after 5. But they’ll have to convince Rupert Murdoch of that. The media mogul has reportedly put The Daily on watch. The iPad-only zine is losing $30 million a year, The Politico reports, and its viability will be reassessed after the Nov. 6 election. This despite the fact that The Daily broke the story of Pink Slime, the ground beef additive that triggered a hysterical reaction in the U.S. earlier this year before the USDA stepped in and said that not only is the ingredient safe, but we’ve been eating it for a decade without knowing.

BTW, the most interesting item in the Politico story may be the comment by Martha Jo Peters, whose Facebook profile simply says, “Intend to live alone the rest of my life.” Evidently Murdoch is at least partly responsible. Sad.

Twitter’s News Ambitions

Mathew Ingram thinks Twitter wants to be a media company, and that means its role in the media ecosystem will get more complex. Twitter faces the same challenges that Google has been struggling with for several years: Its basic value is as a filter and organizer that quickly sends people elsewhere on the Web, but it’s hard to make money when your visitors are always leaving so quickly. In essence, the  publishing model that is failing so badly in the traditional media is the model that the biggest new-media startups are seeking.

Twitter appears to see its future as being some kind of newswire. In an interview with the Los Angeles Times, CEO Dick Costelo said, “Twitter is heading in a direction where its 140-character messages are not so much the main attraction but rather the caption to other forms of content.” Remember that quote, because it’s really important. It means that in the future Twitter wants to host more content instead of sending people away. But where’s the content going to come from? A lot of it will be from media companies, which have come to value Twitter as a traffic-driver but who may now have to re-evaluate that relationship. Like Google, Twitter is both their best friend and their worst enemy.

If you’ve noticed there are a lot more dead third-party Twitter sites lately, there’s a reason: Twitter is locking down its famously open set of application interfaces and trying to control more of the user experience. Ingram notes that Twitter has had great success with its mobile ads and promoted tweets, and it would like users to stay a little longer on its site. The acquisition of Tweetdeck, as well as several recent improvements to the Twitter.com user experience, are part of that campaign to capture more of the visitor’s time.

Miscellany

Another daily newspaper has joined the ranks of newspapers that are not-so-daily. The Anniston (Ala.) Star will cut its Monday edition beginning in the fourth quarter. Poynter’s Julie Moos has more than you probably want to know here.

Has your local newspaper trimmed frequency from seven days to something else? We’ve had a few inquiries recently from people looking for a list of such journals, but we’ve  never seen one. If you have, please provide a link in the comments, or simply tell us if your local paper has been affected. This will start a list of some kind.


A little good news: The New York Times is more than making up for declining advertising with growth in paid subscriptions. Ad revenue was down 8.1% in the most recent quarter, but circulation revenue was up 9.7%, thanks largely to the success of a new paywall program. Forbes reports that the International Herald Tribune and Boston Globe are also seeing promising results from their early paid digital subscription initiatives.

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