By paulgillin | August 10, 2010 - 6:00 am - Posted in Uncategorized

Forbes requires reporters to blogForbes likes blogs. In fact, the magazine that bills itself as the “Capitalist Tool” is now requiring its reporters to blog. The new rule is part of an effort to maximize the value of True/Slant, a blog-driven citizen journalism venture founded by Lewis Dvorkin, a veteran journalist who’s worked at The New York Times, The Wall Street Journal, AOL and – you guessed it – Forbes.
Forbes Media was an early investor in True/Slant and apparently liked what they saw enough to buy the company and hire Dvorkin. In its new skin, the True/Slant platform will include content not only from Forbes’ bloggers but also from selected experts in finance and investing. The Columbia Journalism Review story says the first few entries look promising, but questions whether Forbes will be able to maintain its quality standards if all reporters are now required to blog on the side. It contrasts the Forbes approach to The Economist, which rigorously enforces a consistent style and voice, regardless of author.
Dvorkin doesn’t seem too concerned. “Editorial command and control is a relic of the past and has no place in a Web world,” he wrote in a True/Slant anniversary post last year. “It will slow you down, cost you and stifle the upheaval you want to unleash.” And CJR’s Lauren Kirchner is inclined to give Dvorkin the benefit of the doubt. “One can argue that, given the state of the online news industry, upheaval is good, and the time for Hail Mary passes is upon us,” she writes.
Speaking of magazines, Jeff Jarvis suggests eight ways magazines can survive if they’re willing to turn the traditional model on its head. Survival is job one for the U.S. magazine industry, which has seen circulation of the top brands plummet by more than 60% this decade. Jarvis’ number one suggestion: “Ignore print. Enable community…Magazines still have tremendous, if very perishable, value if you know how to unlock it because their people care about the same stuff. Enable communities to build and meet and create value around their interests, especially those that are specialized.” Magazines are still nexus points for communities of readers, but their value derives not from producing content as much as enabling community members to create and manage their own. Curation, anyone? Some of his recommendations – specifically that magazines diversify their revenue models – sound a lot like the ones we proposed back in April.

Miscellany

Publish2 announced the launch of News Exchange Co-ops, which make it “easier than ever for news organizations to share content with each other.” The new service is based on News Exchange, a service the fledgling company announced in May as “a new efficient supply and distribution chain for high quality content brands.” In its earlier announcement, Publish2 positioned itself squarely against the Associated Press, the wire service that angered some of its largest members with price increases as their businesses entered a free-fall two years ago. Unlike the AP, Publish2 isn’t set up as a source of original content, but rather as a way for news organizations to create content-sharing networks organized around topics, regions or anything else. If this sounds a lot like RSS feeds, there’s a little more to it than that. Publishers can “Set limits on which newsorgs have access to your content. You can exclude specific newsorgs, include specific newsorgs, or open your content up to everyone,” says a tutorial on the home page. Copy editing is apparently extra. Megan Garber has an excellent analysis of News Exchange on the Nieman Journalism Lab blog that looks at its rivalry with AP.
Publish2 describes as co-op as “a group of news organizations that all give each other permission to republish the content from one or more of their newswires.” The concept is similar to informal cooperatives that have been established in New York and Ohio. “You can create a co-op, invite your sharing partners to join, and then each of you adds a ‘Local News’ newswire to the co-op to share with the group,” wrote Ryan Sholin, Director of News Innovation, in an e-mail. “All newspapers contribute via their newswires, automatically importing stories from their print publishing systems. All  newspapers can then automatically export co-op content to their print publishing systems using AP standard formats.” There’s that AP again.


National Newspaper Association (NNA) representatives are opposing the U.S. Postal Service’s (USPS) proposal to drop Saturday service, saying it will hurt rural communities that have few alternatives to weekly newspapers for local information. NNA postal expert Max Heath said the loss will be felt most acutely in coverage of high school sports, which “form the nucleus of community gatherings. If the Postal Service’s mission is still to bind the nation together, it must use the bindings that the community chooses,” Heath told the Postal Regulatory Commission. In fact, the cost savings that are achieved from axing Saturday service will be more than offset by competition from private delivery services, which will step in to serve local newspapers, Heath said. Newspaper delivery has been the only growth item in the USPS’s revenue line over the last year. The USPS says it’s on track to lose $7 billion this year and that eliminating Saturday service could save $3 billion. Lawmakers are trying to block the plan.

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By paulgillin | August 9, 2010 - 3:00 am - Posted in Fake News

TBDKeep an eye on the launch of TBD.com this week, because it could presage a new format for hyperlocal journalism. Launching initially in the Washington, D.C. market, the venture combines a staff of professional reporters with a network of 127 local bloggers. All in all, parent Allbritton Communications has put about 100 people on the project. The DCist provides the details:

TBD.com will feature 12 full-time reporters, including one editor focusing solely on the neighborhood beats of population centers in the District, Virginia and Maryland…The website will also feature original reporting on sports…entertainment, transportation and a big focus on weather. But the real highlight of TBD’s Web presence is its inclusionary ethos: TBD’s blog affiliate network, which currently boasts an impressive 127 well-thought-of blogs covering everything from small businesses to allergies in Montgomery County, will drive content. The affiliate network is designed to plug in the gaps that the reporters…cannot reach.”

TBD has been blogging about its prelaunch activities, underlining its commitment to inclusive journalism. For example, staffers will hold office hours in public locations and invite locals to stop by to brainstorm, critique and just chat. Editors are also asking readers to be an active part of the reporting process by correcting errors, adding facts and suggesting new dimensions for a story. They say that linking to original source material will be standard operating procedure and that they won’t even try to compete with local bloggers when the bloggers provide superior coverage. In fact, the blogger network appears to be essential to TBD’s value proposition.
Laura McGann thinks this venture will be worth watching, and she lists six reasons why on Nieman Journalism Lab. Among them is TBD’s almost obsessive attitude toward making the entire news reporting process transparent, social and interactive. She also likes the site’s commenting policy, which assigns the highest visibility to those commenters who have contributed the most value in the past. That approach should reduce comment spam and create an informal hierarchy of community contributors.

Patch logoAlso on the hyperlocal front, AOL’s Patch network has grown to 99 locations in nine states, and now employs 48 people in Massachusetts. Each Patch site focuses on a local community of between 15,000 and 50,000 people. Each region is covered by one full-time editor who writes and shoots video. Massachusetts has emerged as a kind of Petri dish for hyperlocal reporting, with new ventures from the Boston Globe and Gatehouse Media. AOL has reportedly poured $50 million into Patch.

Miscellany

Jeff Jarvis sums up a new reality of the media world that has big implications: “Once-abundant privacy is now scarce. Once-scarce publicness is now abundant.” Jarvis goes on to riff about what this means to media organizations. Having control of public awareness used to be the source of significant value, but now that it’s easy for anyone to go public with anything, the essential value of traditional media is lost, he says. “They are being beat by those who break up their control and hand it out for free,” he writes.

The flip side of this dynamic is that new value is now being created from “publicness.” Sites like Yelp.com and TripAdvisor.com deliver value by harvesting public comments and selling advertising against them. A couple of HP scientists claim they can now predict the success of a movie based upon anticipatory chatter on Twitter. Looks like that could be the basis of another profit-making venture. Of course, there are still nasty unresolved issues, like who owns public information and how should the creators of that information be compensated? Jarvis doesn’t suggest solutions, but his fundamental point – that ownership of information is no longer a valuable asset – is well-argued. It’s also anathema to how media have traditionally operated. “Being public is about giving up control, which is the exact opposite of how media used to make their businesses,” he comments.


Cablevision Systems Corp. reported a sharp drop in second-quarter profit as debt service offset growth in its core video, Internet and phone services. The news was pretty positive overall, except for Newsday, which saw revenue fall 9.7% to $80.1 million on a 12.6% drop in ad revenue. Reports from the Washington Post Co. were more encouraging, however. Newspaper publishing revenue increased 2% in the second quarter of the year to $172.7 million, even though print advertising revenue at the Washington Post newspaper fell 6%. The big winner was display online advertising revenue, which grew 20%, and online classified revenue, which increased 5%.


Public Policy Matters, an information resource for journalists who cover public policy issues, is eliminating its subscription fee for journalists. The service, which delivers a daily summary of news, press releases and reports culled from more than 2,300 government and public policy-related websites, is converting from a for-profit enterprise to a tax-exempt organization. “It could take four months or more for the IRS to act,” wrote Editor Edward Zuckerman. “We are providing free subscriptions without waiting for the IRS to act, and we hope 1,000 or more journalists will have signed up by the time our tax-exempt status is confirmed. We believe that a foundation is more likely to give us favorable attention if we can claim,” a larger audience. Here’s the subscription link.
And Finally…

From the Associated Press:

KEY WEST, Fla. — A white-bearded 64-year-old Florida man won this year’s Ernest Hemingway look-alike contest, an event in Key West’s annual Hemingway Days festival that ended Sunday.

Charles Bicht, of Vero Beach, triumphed over 123 other entrants in the late Saturday night competition, a highlight of the annual celebration that honors the literary giant who lived and wrote in Key West throughout the 1930s.

“I’ve been looking forward to this for 12 years,” said Bicht, who credited his win to perseverance after 11 unsuccessful attempts. “Nothing can compare to it.”

By paulgillin | July 27, 2010 - 5:06 am - Posted in Fake News

‘When my students come back to visit, they carry the exhaustion of a person who’s been working for a decade, not a couple of years,’ says Duy Linh Tu of the Columbia University Graduate School of Journalism. ‘I worry about burnout.'”

He’s talking about the pressure of the new online newsroom. It used to be that daily deadlines were considered intense, but in today’s hyper-competitive environment, many reporters are expected to file several times a day. “Young journalists who once dreamed of trotting the globe in pursuit of a story are instead shackled to their computers,” writes The New York Times.

Some staffers at The Politico start their work days before dawn. Editors walk the aisles asking who’s broken a scoop that day, and reporters may wake up to find an e-mail sent at 5 a.m. asking why they were beaten on a story. The pressure is on to file something – anything – that a reader hasn’t seen before.

The Politico knows that the new competitive environment doesn’t tolerate delay.  “Everybody in the audience is his or her own editor based on where they want to move their mouse or their finger on the iPad,” says Politico’s editor in chief, John F. Harris. Perhaps it’s not surprising that the Politico has lost about 20% of its news staff this year. But where are they gonna go? The website’s results-fueled journalism is becoming the norm.

The Christian Science Monitor sends a daily e-mail telling its reporters which stories had the highest view count the previous day. Gawker Media displays the top 10 most viewed stories, along with reporters’ bylines, on a monitor in its offices. Some news outlets even compensate their staff based on traffic. And then there are search-driven word factories like Associated Content and Demand Media that assign stories based upon search popularity and pay by the page view.  Search marketing expert Mike Moran calls these outfits “content chop shops” that cheapen quality by elevating search visibility. But you can’t argue with success. Yahoo bought Associated Content for $90 million and Demand Media is reportedly hoping to be the first $1 billion IPO in nearly a decade.

The good news is that some media properties are hot again. The bad news is that they’re places where few people can apparently stand to work (See also Search-Driven News).

Miscellany

A.H. Belo reported a narrower second-quarter loss, but what stole the headlines on the earnings call was the rising importance of circulation revenue, which now accounts for nearly 30% of the company’s sales. In fact, circulation revenue was up 66% in the quarter, largely due to price increases at the Dallas Morning News. Executives crowed that the Dallas paper is now the third most-expensive in the country, behind only The New York Times and the Boston Globe. The prices are a function of “the quantity and quality of what we put in the newspaper,” said Belo CEO Robert Decherd. They’re also a function of what the dwindling ranks of elderly print readers are willing to pay. Belo also reported that it has $60 million in the bank and is increasing is earnings before interest, depreciation, taxes and amortization (EBITDA), even though revenues continue to decline. The company’s strategy appears to reflect that of many of its competitors: milk the print cow while you can, cut costs and hope to get traction in new markets. That’ll work for a little while longer.


The Democrat-controlled Federal Communications Commission surprised everyone this week by choosing to defend rules adopted under the George W. Bush administration that loosed restrictions on media cross-ownership. In a filing with the US Appeals Court, the FCC supported the 2007 ruling by a Republican-dominated FCC that made it easier for media companies to own multiple media outlets in the same marketing. The agency had been widely expected to take the first chance it had to reverse that decision in the name of restoring more competition to the market. FCC Chairman Julius Genachowski issued a statement that we read three or four times and still couldn’t understand. Perhaps the FCC has decided that owning multiple local media properties doesn’t matter for much when all are tanking at about the same speed. Fellow commissioner Michael Copps attacked the FCC’s decision and vowed to move the strengthening of cross-ownership rules “to the commission’s front burner where it deserves to be.”

And Finally

Steve Breen's cartoons drawn with spilled Gulf oilPulitzer-winning editorial cartoonist Steve Breen decided to satirize the Gulf oil spill by drawing some of his cartoons using oil instead of ink. The process turned out to be a lot more involved than you might think. Breen flew from San Diego to New Orleans on his own dime and then drove to Pensacola, FL to find tar balls of sufficient viscosity to work with. He then diluted the tar with various solvents until he hit upon gasoline as the perfect element to soften the tar enough to work with. The result is a striking sepia tone, with which Breen has skewered not only BP but also America’s obsession with oil. Here’s Breen’s page on the San Diego Union-Tribune site. Click on the image at right to see a gallery.

By paulgillin | July 21, 2010 - 5:04 am - Posted in Fake News

The Times of London set up a paywall on July 2 and has lost 66%, 84%, 90% or 93% of its online traffic as a result, according to the rival Guardian. The Guardian apparently can’t figure out which figure to believe, so it lays them all out in a tedious and self-indulgent exercise that is probably of interest only to management at the Guardian.

New paywall costs the Times 66% of its internet readership” says the July 18 headline, which then helpfully points out in the subhead that that means that 33% of the audience is still there. Two days later, though, the very same Guardian trumpets, “Times loses almost 90% of online readership,” a decline it characterizes as “massive.” We marvel at what a difference two days can make.

The Guardian then presents a convoluted analysis of comparative data that suggests that the Times’ website traffic has fallen anywhere from 84% or 93% since it began charging £2 a week for online access. The paper also presents various scenarios for calculating the Times’ share of overall traffic to UK newspaper sites and debates what the impact on the paper’s bottom line will be.

The nut graph, however, makes it clear that this is a non-story: “The figures are…unlikely to surprise some executives at the Times: the Sunday Times‘s editor, John Witherow, predicted in May that ‘perhaps more than 90%’ of pre-registration readers were likely to be lost once the registration-only service was implemented.”

So what is the story here? The Times got exactly what it was expecting. Its financial people have presumably run the numbers and decided that they’re ready to take the traffic hit. In fact, the Guardian even quotes Rupert Murdoch saying that paywalls could generate “significant revenues” for his newspapers.

Let’s give the Times credit for setting up a real paywall. Even Google can’t penetrate this sucker. Clicking through to any section or story from the home page is pointless without a credit card in hand. Murdoch is putting his money where his mouth is. He has pledged to take all his newspapers to a paid-access model, and the Times’ experiment is bold, regardless of the outcome. Unlike subscribers to the Wall Street Journal or the Financial Times, the readers of the London Times have no compelling financial interest in the content. In the crowded UK news market, they also have plenty of alternatives from which to choose. If the Times can make its paywall work, it will give a lift to the rest of this beleaguered industry. Although probably not to the Guardian.

By paulgillin | July 12, 2010 - 7:33 am - Posted in Fake News

In case you missed it, the perpetually poverty-stricken Journal Register Co. is doing some pretty gutsy stuff. The company, which was delisted from the NASDAQ New York Stock Exchange two years ago, has a new CEO who’s interested in reinventing publishing. John Paton (right) has a blog and a Twitter Account. He also has the admiration of Jeff Jarvis, who doesn’t confer praise lightly.

What got Jarvis so excited was a July 4 experiment in which the company’s 18 dailies published using nothing but free, web-based tools. They called this the Ben Franklin Project in recognition of both the country’s birthday and Journal Register’s liberation from ancient proprietary production systems.

More importantly, the company changed the way it reported the news for that day. Readers were actively involved at the front of the process in directing the reporting staff and looking virtually over reporter’s shoulders as stories were prepared. “The Ben Franklin Project is the beginning of a new era of an open and transparent newsgathering process,” wrote Paton on his blog. This is a company worth watching again.


MediaShift has an excerpt from journalism educator Alfred Hermida about rethinking the role of the journalist in the participatory age. While Hermida doesn’t break a lot of new ground, he crystallizes some concepts we’ve been talking about here for some time, namely that the evolving role of the journalist is as aggregator and authenticator rather than original reporter. Quoting Tom Rosenstiel, Hermida describes the still-important role of the journalist as “a sense-maker to derive meaning, a navigator to help orient audiences and a community leader to engage audiences.”

He also quotes from an article by BBC World Service director Peter Horrocks that calls for an end to “Fortress journalism.” Horrocks writes, “In the fortress world, the consumption of journalism was through clearly defined products and platforms… but in the blended world of Internet journalism all those products are available within a single platform and mental space… the reader may never be aware from which fortress the information has come.”

In the world Horrocks describes, the audience pulls together its own newspaper, woven from bits and pieces assembled from various online sources. The consequence of this is that media organizations can’t afford to reinvent the wheel anymore. Each needs to focus on what it does best and pool efforts rather than duplicate them. So maybe 90 of those 100 journalists who currently attend a Presidential press conference can spend their time out in the field assessing reaction and gathering analysis rather than listening to the same thing. What a concept.

Miscellany

Advertiser optimism continues to grow. Advertiser Perceptions Inc. (API) reports that 32% of ad executives now expect to increase their ad spending over the next 12-months. That’s the largest percentage increase since API began asking ad execs about their intentions in 2007. A year ago, the figure was -5%. The 1,412 ad executives who were surveyed continue to be pessimistic about magazine and national newspaper advertising, with intentions to increase spending down 10% and 32% respectively. But even those sentiments are greatly improved over the -26%/-46% plans of a year ago. The biggest winners are digital and mobile media, with more than 60% of ad executives planning to increase spending there.


Give Tribune Co. credit for trying to diversify its revenue stream. The bankrupt company is dedicating 10 people to a new consulting business that will sell knowledge of social media and Internet advertising to small and mid-sized businesses. The new venture is called 435 Digital Services, a nod to Tribune Co.’s headquarter address at 435 N. Michigan Ave.


The Denver Post is going after a local political site, saying that Colorado Pols is stealing its copyrighted material. The political site, which generates marginal revenue, allegedly lifted between three and eight paragraphs of news articles from the Post and other publications. Colorado Pols says it doesn’t need the Post. “There’s thousands of other outlets out there,” says founder Jason Bane. Post owner Media News is one of those media companies that wants to raise the perceived value of its content. The company has confirmed that it will begin testing online pay models this summer at its newspapers in Chico, Calif., and York, Pa.

Speaking of pay walls, Time magazine now has one. Secure in its role as the only newsweekly left standing, the venerable but mostly irrelevant magazine is requiring readers who want to read online versions of its print article to subscribe to either the print or the iPad edition. They can then see the same stuff that’s in the magazine on a screen. Online-only content will continue to be free.


Circ Labs, the University of Missouri-backed startup that is developing a tool that learns from a user’s online behavior and delivers recommendations for content, has launched a prototype service prior to general release. The prototype installs a Firefox add-in that enables the browser to recommend an article and to read similar articles suggested by the algorithm. Users can share content with each other and be notified of new content as it becomes available.

To test, go to gocirculate.com and create an account. The confirmation page contains a link to the toolbar software. You can then browse and add pages to the knowledge base. We were able to install the menu bar, but couldn’t log onto the site for some reason, and Circ Labs provides no means to recover a password. We guess that’s why they’re calling this a test.


Buried in a lightweight study of the Internet habits of young women is this nugget: “Nearly half — 48% — of all respondents now claim to get more news through Facebook than from traditional news outlets.”  This number comes from Lightspeed Research and Oxygen Media, which surveyed the habits of 1,504 U.S. adults who use social media. The researchers also claim that 39% of women between the ages of 18 and 34 now describe themselves as Facebook addicts, and that a third of young women check Facebook before going to the bathroom in the morning. We supposed one needs one’s priorities.


Variety’s website has adopted DailyMe’s behavioral tracking and recommendation technology called Newstogram.  Newstogram generates data on user’s interests to deliver visitors content, advertisements and e-commerce opportunities tailored specifically to them, based on their specific interests and behavior. DailyMe started life as a customized news service for consumers but has morphed into a customization engine that publishers can serve up to their visitors. Readers get filtered news and publishers get better insight into what motivates readers.

And Finally…

Roy Rivenburg is still at it. The jokester who dreamed up Not the LA Times two years ago continues to tweak the nose of the West Coast’s most self-important newspaper. A recent story has Times editors arguing over whether it’s better to start articles with the time or the weather. The inspiration is this page of formulaic opening sentences extracted from the real newspaper. “If I don’t find out the time of day in the first sentence, I stop reading,” says one subscriber.

By paulgillin | June 30, 2010 - 1:02 pm - Posted in Fake News

We spent a couple of days in New York earlier this week enjoying the suffocating heat while hearing what other people are saying about the changing media landscape. On Monday, the Bulldog Reporter Media Relations Summit presented a panel of  mainstream media veterans from the Wall Street Journal, CBS and Hearst Magazines and one new-media upstart from Huffington Post, a news organization whose sudden success baffles a lot of traditional journalists.

Alan Murray, WSJ.comThe best quotes were from Alan Murray (right), Executive Editor of Wall Street Journal Online, who at one point characterized Huffington Post and similar aggregation sites as “parasites.” Facing HuffPo Managing Editor Jai Singh (below left) at the other end of the stage, Murray one point asked, “Isn’t that the Huffington Post model? Go do something else and then we’ll let you be a journalist?”

Singh, a print journalist who was an early pioneer in digital news at CNet in the mid-90s, declined to engage in battle, preferring instead to carry the banner for a new kind of journalism. Defending HuffPo’s participative model, he remarked simply, “Community is fundamental to journalism online.” Huffington pays few of its contributors, rewarding them instead with visibility and Web traffic. Singh noted that  a blogger recently asked HuffPo to pull down a link to his sites because the traffic was crashing his servers. Murray conceded that the traffic from Huffington was gratifying.

Murray was a bit smug in pointing out that the Journal never gave away its editorial content and today generates about $200 million annually in digital revenue, or about double its $100 million editorial budget. “But how many other pubs are going to be able to get to same place?” he asked

Ellen Levine, editorial director of Hearst Magazines, didn’t seem particularly worried about that question, although she acknowledged that journalists will no longer have the luxury of being insulated from the business side of the house. “The most important thing I’ve learned in last 54 years is if you don’t understand the P&L, you are out of business,” she said.

Levine sees the market dividing into two camps, with disposable print on one end and high-end luxury magazines on the other. The disposable market will migrate quickly to readers like the Apple iPad, but Levine said luxury publications are going to be around for a while. “The day I can wrap myself in my iPad in the bathtub, that’s when magazines will be gone,” she said, drawing the biggest laugh of the session.

Investigative Journalism Under Siege

One thing all  panelists agreed-is that investigative journalism is under severe pressure because of lack of funds and reader preference for quick-hit sound bites. Investigative reporting “has been most challenged by the collapse of business models,” Murray said. “A team can work six months on a story and it will never be paid back.” Few viable alternatives to newspaper-sponsored investigative journalism have arisen. At the moment, ProPublica’s nonprofit approach appears to be working, but Murray questioned its scalability.  “ProPublica sets up investigative journalism as the equivalent of the opera or the symphony,” he said, choosing examples of organizations that are known to appeal to small, elite audiences.

Jai Singh, Huffington Post

Singh agreed. “Much of the news is commoditized. Investigative journalism is where the value is,” he said. But publications no longer get the mileage out of in-depth stories that they once did. Singh cited Rolling Stone’s blockbuster account last week of Gen. Stanley McChrystal’s insubordinate remarks about the Afghanistan war as evidence that exclusivity has almost ceased to be meaningful. “The Rolling Stone story was picked up by Time and Politico before it was published in Rolling Stone,” he said. Huffington Post has created a modest investigative journalism fund to help fill the gap.

Panelists agreed that it’s no longer viable for 100 newspapers to maintain Washington bureaus just to report the same news. “When I ran the Washington bureau [of the Journal] during the Clinton administration, there were 150 reporters chasing the same ‘blue dress’ story,” Murray says. “What’s killing the metro dailies is that they had monopolies. You can’t just differentiate by geography anymore.”

Investigative reports used to help sell magazines by enticing readers who were interested in one story to subscribe, Levine said. “That doesn’t work anymore. People just print out the article that interests them.”

Singh saw possibilities in that fact. “There is an opportunity to create products for people who just want to read one article,” he said. The others nodded, unclear about what that product should be.


At one point during Monday’s discussion, The Journal ’s Murray told of getting calls from former network television producers looking to work on an experimental webcast at the paper. When told that the Journal couldn’t afford their talents, most asked simply to be made an offer.

Television journalism, which was never much to write home about in the first place, has become a pale specter of its former self as talent has fled the budget-strapped industry. On Tuesday, we chatted with Marijane Miller, who is one of those refugees. Miller is now a producer at WhatGives!?, a media company that creates programming to promote charitable causes. She spent more than 20 years in broadcast television, much of it producing documentaries and educational programming, and she worked on some pretty visible stuff.

Now Miller travels the country with a Sony videocam creating her own mini-documentaries of people doing work to make the world a better place. Miller said she became demoralized and frustrated during her last few years in commercial television as quality documentaries gave way to low-budget reality TV and voyeurism. Reality TV is anything but real, she told us. People who do stupid and outrageous things in real life are often only too happy to reenact their absurdities in front of the TV cameras. The sad thing is that many television producers these days are only happy to oblige.

The last straw for Miller was working on a reality program in which a person did something truly revolting. We won’t go into details, but Miller characterized the act as “sick. I thought they were going to throw the person off the program,” she said. “Instead, they asked him to reenact the scene.”

The happy ending is that Miller described WhatGives!? as a bit of a throwback to the golden age of television. “They just tell me to go out and find good stories and tell the truth, and” she said. “I haven’t had this much fun in years.”

By paulgillin | June 11, 2010 - 10:04 am - Posted in Fake News

Will blogs replace newspapers? If they do, it’ll be with a technie agenda, according to the New Media Index from the Pew Research Center’s Project for Excellence in Journalism.

Pew gathered a year’s worth of data on the top stories discussed and linked to on blogs and seven months’ worth of comparable data from Twitter. The findings: The news that people discuss in social networks is a lot different from what the mainstream media discusses. Also, the type of media makes a different. Topics that are talked up on Twitter aren’t the same as those that get chatted about on YouTube.

Twitter is the techiest of the platforms. During the period measured, an astonishing 43% of news topics on Twitter related to technology, compared to just 1% in traditional media. On the flip side, mainstream media spilled 10% of its ink on the economy, compared to 1% in the Twittersphere.

Bloggers most closely matched mainstream media in the topics they discussed, but even they have a techie orientation. During the week of May 24-28, when most of America was riveted on the oil spill that threatened the entire Gulf Coast, bloggers talked mainly about Facebook privacy. Meanwhile, on Twitter the talk was all about Apple surpassing Microsoft in size.

The research draws some interesting contrasts in the styles that dominate these social media. In the year studied, “bloggers gravitated toward stories that elicited emotion, concerned individual or group rights or triggered ideological passion,” researchers said. On Twitter, in contrast, “The mission is primarily about passing along important — often breaking — information in a way that unifies or assumes shared values within the Twitter community.” There’s a narcissistic fascination with Twitter itself in much of this news. Still, Twitter was the only medium of the four studied that devoted significant attention to the Iranian election protests.

News Topics Discussed by Platform

Pew also remarks on the attention-deficit style of consumption that dominates the Internet. Stories quickly pass from prominence into obscurity. “On blogs, 53% of the lead stories in a given week stay on the list no more than three days. On Twitter that is true of 72% of lead stories, and more than half (52%) are on the list for just 24 hours.”

Blogs shared the same lead story with traditional media in just 13 of the 49 weeks studied. On Twitter, it was just four of 29 weeks studied; just 5% of the top five stories on Twitter remained among the top stories the following week;More than 99% of the stories linked to in blogs came from legacy outlets such as newspapers and broadcast networks. On Twitter, the ratio was considerably different, with only half of the links going to legacy outlets;YouTube is the most international of the four platforms studied. One quarter of the most-watched news videos on YouTube were of non-U.S. events.

A few other striking findings:

  • Blogs shared the same lead story with traditional media in just 13 of the 49 weeks studied. On Twitter, it was just four of 29 weeks studied;
  • Just 5% of the top five stories on Twitter remained among the top stories the following week;
  • More than 99% of the stories linked to in blogs came from legacy outlets such as newspapers and broadcast networks. On Twitter, the ratio was considerably different, with only half of the links going to legacy outlets;
  • YouTube is the most international of the four platforms studied. One quarter of the most-watched news videos on YouTube were of non-U.S. events.

What can we learn from this? For one thing, it appears that, when left to their own devices, long form social media practitioners gravitate toward a mainstream media model. The profile of blog content is remarkably similar to that of traditional media. This is probably a matter of the blogosphere reflecting its sources of information rather than the other way around, because, the survey also found that mainstream media reflect very little of what starts in the blogosphere. It does indicate that the topics covered by mainstream media match pretty closely the interests of people who care enough to compose thoughtful commentary about the news of the day.

It’s also clear that bloggers need mainstream media, although maybe not as much as media professionals would like to believe. The research found that 80% percent of the mainstream media citations from bloggers went to just four outlets: the BBC, CNN, The New York Times and the Washington Post.

Twitter and YouTube are not cast in the same mold as blogs. Those outlets reflect a specific set of interests, most notably the digirati who use Twitter. It’s also interesting that the research found such a small percentage of content devoted to technology on YouTube, but that may be due to the nature of the medium. Most computer stuff isn’t very visual.

There’s nothing in these results to indicate that blogs are going to replace mainstream news anytime soon. “Bloggers gravitated towards stories that elicited emotion, concerned individual or group rights or triggered ideological passion,” the survey authors wrote. In other words, blogs are commentary, not news.

Miscellany

Yahoo is continuing its slow crawl into the world occupied by news outlets. In the past year, the company has hired several editors to staff a fledgling news bureau and acquired Associated Content. Now TechCrunch says Yahoo wants Huffington Post. The two are in a content syndication deal and Yahoo may even try to acquire HuffPo, although the price is probably prohibitive.

Huffington Post is now the biggest blog on the planet, TechCrunch says, with more traffic than NYTimes.com. It’s on track to generate $100 million in revenue next year, making it a pricey acquisition for the struggling Yahoo. Meanwhile, Google continues to insist that it’s not interested in getting into the original content game, indicating that Yahoo may be the bigger threat to traditional publishers.


Richard Sambrook, former head of BBC NewsLaid-off journalists are increasingly finding new careers in the public relations industry, according to an article in the UK’s Independent. But the new trend is to hire journalists for their journalism skills rather than their contacts in the industry. Edelman, the global PR firm, recently hired Richard Sambrook, the former head of BBC News, and gave him the title of Chief Content Officer. It also just hired business journalist  Stefan Stern from the Financial Times as the new head of strategy.

The article quotes Sambrook as saying that Edelman realizes its clients can now take their message directly to the consumer. “”The walls of the traditional box of PR are falling away and Edelman is taking the opportunity to move into new territory,” he said. “We are at a moment when a lot of the traditional lines between PR and consulting and advertising and broadcasting are blurring.”

This trend may make a lot of traditionalists cringe, but it’s clearly gathering momentum. In recent weeks we’ve talked to several business bloggers who are refugees from flailing media operations. The question is whether businesses have the guts to let these journalists do what they do best or if they will try to box them into the traditional role of corporate shill. It’s unlikely that people like Sambrook will tolerate the latter approach, which is why his hiring has considerable symbolic importance.


You know times are tough when you’re rejoicing over the slowing of a decline. Newspaper advertising revenue declined to $5.98 billion in the first quarter, a drop of 9.7%. The good news: that’s the smallest drop since the third quarter of 2007. Print revenue was down over 11% and classifieds were off 14%. Online revenue, though, was up nearly 5%. “Declines are moderating across the board and, in some instances, have turned positive,” NAA President-CEO John Sturm said in a statement.

By paulgillin | May 27, 2010 - 2:44 pm - Posted in Fake News, Google, Hyper-local

While Google is busy figuring out how to save journalism, some entrepreneurs are going ahead and doing it on their own using unconventional techniques that may make some traditionalists shudder. Writing in The New York Times magazine, Andrew Rice surveys the landscape of recent media startups that are confronting the reality of plummeting margins by crowdsourced news operations.

Lewis Dvorkin of True/Slant

They range from Demand Media, which generates assignment lists based entirely on search terms, to Global Post, which hopes to charge readers for direct access to its foreign correspondents. A few themes are apparent through many of the business models. One is their reliance upon search as both a guide and a source of revenue. New-age publishers see Google as the pulse of reader interest and have tuned their models to respond, in some cases, in near real-time. Another is that they pay very little for journalism.

Rice visits True/Slant, an operation that uses a digital speedometer to match content on its site to trending topics on Google and Twitter. Thousands of writers contribute to the service, which posts about 125 articles a day. Journalists are paid a fraction of what that would make at traditional media organizations, but at least there’s a little money in the work. True/Slant has only five full-time staff and about 300 contributors. “It’s not so much a unified publication as a loosely connected commune of bloggers, who generate a continual stream of content with minimal editorial intervention,” Rice writes.

The 125-story-per-day figure may sound like a lot, but it’s a pittance compared to the daily output of Huffington Post (500) or Examiner.com (3,000). These publishers produce news in the kind of volumes meant to serve picky advertisers, who only buy proximity to certain keywords. Since advertisers don’t have to waste money on audiences they don’t want any more, the publishing model being built by these new companies is to churn out huge quantities of content and serve lots of niche advertisers.

Everything is search-optimized and, in some cases, search drives the boat. Demand Media actually assigns stories based upon search popularity. Freelancers pick from a list of topics culled from popular search queries and turn out articles and video that post to sites like eHow, which has a revenue-sharing agreement with Demand. No story is assigned unless there’s a high probability it will pay for itself.  Demand “says these mathematically generated ideas are 4.9 times as valuable as those devised by mere human brainstorming,” Rice writes. Journalists get $15 to $20 per item and Demand Media booked $200 million in revenue last year.

The new economics of search-driven publishing have thrown open the question of how much journalism is worth. Contributors to many of the sites Rice describes are paid anywhere from $10 to $25 per contribution. Search advertising is such a low cost-commodity that one publisher estimates a journalist needs to attract 1.8 million monthly page views in order to earn a $60,000 annual salary.

If all of this makes you slightly nauseous, you’re not alone. Many of these emerging business models play to popularity as measured by search volume. Nor surprisingly, sex and sin sell. “Writers and editors know that click-driven Internet economics tend to reward lowbrow gimmickry. They have to decide whether to work around that or to embrace it as a fact of life,” Rice writes. Some new models play directly to the will of the crowd, such as Henry Blodget’s (yes, that Henry Blodget) gossipy Business Insider and Demand Media.  Other new operations, like GlobalPost, The Politico and Awl, are attempting to produce thoughtful journalism and make money at it, mostly through creative use of alternative funding sources.

The elephant in the corner is the rising interest of businesses in inserting themselves into the media stream. Nearly everyone Rice interviews agrees that the companies that pay the bills want – and deserve – a role in determining  content. True/Slant, which is run by 57-year-old former newspaperman Lewis Dvorkin, gives its advertisers the same tools to contribute to the news stream as its reporters. “It’s the way the world is moving,” Dvorkin says.

By paulgillin | May 17, 2010 - 7:53 am - Posted in Fake News, Google

News executives who insist upon seeing Google as the Great Satan would do well to read James Fallows’ 9,000-word analysis in this month’s Atlantic. Fallows is well-equipped to write the story of Google’s tortured romance with the news industry. He is a veteran traditional journalist with a technology bent who is as comfortable writing for PC Magazine as for Atlantic.

There’s a lot to digest in this article but a few insights struck us as particularly important. One is that Google sees itself as having what one executive calls a “deeply symbiotic relationship” with news organizations. Second is that Google is devoting a lot of bright people and significant amounts of money to help news organizations reinvent themselves. The third is that Google believes advertising will become a lucrative and sustainable source of income for news organizations in the future, but only if they change their tactics.

Thief or Robin Hood?

Google is often pilloried by publishers for “stealing” content. This is despite the fact that Google lifts no more than a few characters from each story, doesn’t sell ads on its Google News service and is the number one source of traffic for most newspaper websites. The real reason Google is so despised is because it has accelerated the “unbundling” of news. This is at the root of the industry’s disruption. Newspapers traditionally have delivered their entire product in one package with advertising in lucrative sections like automotive and food subsidizing the stuff no one wants to pay for, like correspondents in Afghanistan. Search engines have blown apart this model by making it possible for online readers to navigate directly to the content they want. When each form of content is forced to justify its own existence, the world/national news, statehouse coverage and other staples lose out.

Fallows points out that Google and newspapers have a lot in common. Google’s well-being is tied to the availability of high-quality information online. One of the reasons its executives feel such urgency about helping the newspaper industry is that they fear that the loss of this content will diminish Google’s core value. Fallows also astutely points out that Google’s business model is itself a bundle: the company makes the vast majority of its profits from search, which enables it to fund loss leaders like News and Books.

Genuine Concern

Google CEO Eric SchmidtFallows spent a year interviewing Google executives and he portrays their concern about the news industry’s crisis as heartfelt and earnest. Certainly, no Internet company has been more visible in trying to engage with publishing executives. CEO Eric Schmidt addressed the American Society of News Editors last month and has been quoted many times despairing about the industry’s troubles. Of the other online companies that have taken their share of news industry flesh, only Craigslist’s Craig Newmark has shown any concern about the consequences.

Fallows’ piece is basically upbeat. Google executives express unequivocal confidence in the future of display advertising, a vehicle that has been widely written off as a dying intrusion on users’ reading experience. Advertising on the Internet is still in its infancy, executives assert, and advances in targeting will enable display ads to do for readers what Google’s AdWords technology has done: deliver relevant contextual offerings to readers based not only on the article in front of them but also on their self-described interests and recommendations of their friends. As advertising increasingly reflects a two-way dialogue between reader and publisher, “news operations will wonder why they worried so much about print display ads, since online display will be so much more attractive,” Fallows writes.

The company is applying technology to increase the yield of advertising in the same way that airlines adjust their pricing, planes and schedules to maximize revenues per mile. One innovation is an arbitrage system that enables publishers to adjust the allocation of premium priced advertising on a second-by-second basis. Another is Fast Flip, a Google experiment that seeks to mimic the print reading experience on a computer screen. Google has even adjusted its treasured search algorithm to accommodate complaints from individual publishers. There is little or no revenue in these efforts for Google; the company’s motivation appears to be giving publishers more options.

Rethinking News

However, Fallows also emphasizes that Google executives believe news organizations must take responsibility for their own health by rethinking their approach to the business. Krishna Bharat, a distinguished research scientist at Google and the driving force behind Google News, probably reads more newspaper content than most humans. He notes that duplication of effort saps the productive potential of the industry as a whole.

“You see essentially the same approach taken by a thousand publications at the same time,” Bharat says, referring to pack journalism. “Once something has been observed, nearly everyone says approximately the same thing.” This repetition is a relic of the days when readers had limited sources of information and hundreds of reporters might cover the same event. Now this approach has become antiquated. Publishers would get more bang for the buck by pooling their efforts to provide the five Ws and devote more resources to “something else, equally important, that is currently being neglected.”

Executives also emphasize that while they believe the ad picture is bright, a continued overreliance on display advertising will be the news industry’s undoing. Instead, they advise a “lots of small steps” approach based upon continuous experimentation and diversification of revenue streams. “The three most important things any newspaper can do now are experiment, experiment, and experiment,” says Hal Varian, Google’s chief economist.

Which, when you think of it, is how Google works.

Presentation by Google Chief Economist Hal Varian

By paulgillin | - 7:53 am - Posted in Fake News

News executives who insist upon seeing Google as the Great Satan would do well to read James Fallows’ 9,000-word analysis in this month’s Atlantic. Fallows is well-equipped to write the story of Google’s tortured romance with the news industry. He is a veteran traditional journalist with a technology bent who is as comfortable writing for PC Magazine as for Atlantic.
There’s a lot to digest in this article but a few insights struck us as particularly important. One is that Google sees itself as having what one executive calls a “deeply symbiotic relationship” with news organizations. Second is that Google is devoting a lot of bright people and significant amounts of money to help news organizations reinvent themselves. The third is that Google believes advertising will become a lucrative and sustainable source of income for news organizations in the future, but only if they change their tactics.

Thief or Robin Hood?

Google is often pilloried by publishers for “stealing” content. This is despite the fact that Google lifts no more than a few characters from each story, doesn’t sell ads on its Google News service and is the number one source of traffic for most newspaper websites. The real reason Google is so despised is because it has accelerated the “unbundling” of news. This is at the root of the industry’s disruption. Newspapers traditionally have delivered their entire product in one package with advertising in lucrative sections like automotive and food subsidizing the stuff no one wants to pay for, like correspondents in Afghanistan. Search engines have blown apart this model by making it possible for online readers to navigate directly to the content they want. When each form of content is forced to justify its own existence, the world/national news, statehouse coverage and other staples lose out.
Fallows points out that Google and newspapers have a lot in common. Google’s well-being is tied to the availability of high-quality information online. One of the reasons its executives feel such urgency about helping the newspaper industry is that they fear that the loss of this content will diminish Google’s core value. Fallows also astutely points out that Google’s business model is itself a bundle: the company makes the vast majority of its profits from search, which enables it to fund loss leaders like News and Books.

Genuine Concern

Google CEO Eric SchmidtFallows spent a year interviewing Google executives and he portrays their concern about the news industry’s crisis as heartfelt and earnest. Certainly, no Internet company has been more visible in trying to engage with publishing executives. CEO Eric Schmidt addressed the American Society of News Editors last month and has been quoted many times despairing about the industry’s troubles. Of the other online companies that have taken their share of news industry flesh, only Craigslist’s Craig Newmark has shown any concern about the consequences.
Fallows’ piece is basically upbeat. Google executives express unequivocal confidence in the future of display advertising, a vehicle that has been widely written off as a dying intrusion on users’ reading experience. Advertising on the Internet is still in its infancy, executives assert, and advances in targeting will enable display ads to do for readers what Google’s AdWords technology has done: deliver relevant contextual offerings to readers based not only on the article in front of them but also on their self-described interests and recommendations of their friends. As advertising increasingly reflects a two-way dialogue between reader and publisher, “news operations will wonder why they worried so much about print display ads, since online display will be so much more attractive,” Fallows writes.
The company is applying technology to increase the yield of advertising in the same way that airlines adjust their pricing, planes and schedules to maximize revenues per mile. One innovation is an arbitrage system that enables publishers to adjust the allocation of premium priced advertising on a second-by-second basis. Another is Fast Flip, a Google experiment that seeks to mimic the print reading experience on a computer screen. Google has even adjusted its treasured search algorithm to accommodate complaints from individual publishers. There is little or no revenue in these efforts for Google; the company’s motivation appears to be giving publishers more options.
Rethinking News
However, Fallows also emphasizes that Google executives believe news organizations must take responsibility for their own health by rethinking their approach to the business. Krishna Bharat, a distinguished research scientist at Google and the driving force behind Google News, probably reads more newspaper content than most humans. He notes that duplication of effort saps the productive potential of the industry as a whole.
“You see essentially the same approach taken by a thousand publications at the same time,” Bharat says, referring to pack journalism. “Once something has been observed, nearly everyone says approximately the same thing.” This repetition is a relic of the days when readers had limited sources of information and hundreds of reporters might cover the same event. Now this approach has become antiquated. Publishers would get more bang for the buck by pooling their efforts to provide the five Ws and devote more resources to “something else, equally important, that is currently being neglected.”
Executives also emphasize that while they believe the ad picture is bright, a continued overreliance on display advertising will be the news industry’s undoing. Instead, they advise a “lots of small steps” approach based upon continuous experimentation and diversification of revenue streams. “The three most important things any newspaper can do now are experiment, experiment, and experiment,” says Hal Varian, Google’s chief economist.
Which, when you think of it, is how Google works.

Presentation by Google Chief Economist Hal Varian