By paulgillin | March 18, 2011 - 9:05 am - Posted in Fake News

We were so choked with joy to finally read details of The New York Times‘ paywall plan, which was announced yesterday, that we didn’t quite know what to say. So we’ll let others do the talking:
“This is how it will work, and what it means for you:

  • On NYTimes.com, you can view 20 articles each month at no charge, [after which] we will ask you to become a digital subscriber.
  • On our smartphone and tablet apps, the Top News section will remain free of charge. For all other sections, we will ask you to become a digital subscriber.
  • The Times is offering three digital subscription packages that allow you to choose from a variety of devices.
  • All home delivery subscribers will receive free access to NYTimes.com and to all content on our apps.
  • Readers who come to Times articles through links will be able to read those articles, even if they have reached their monthly reading limit.
  • The home page at NYTimes.com and all section fronts will remain free.”

Arthur Ochs Sulzberger Jr.

New York Times paywall notice


On day one, at least, opinion on the web seems widely negative—although, perhaps it’s just that the angriest people are the ones that we tend to hear from first? The Guardian, whose management has long defended the free-for-all model, is conducting a poll on its website, asking readers about the Times online, ‘Will you become a subscriber?’ I guess I shouldn’t have been so surprised that the ‘No, I’ll read my 20 free articles and move on’ would get a whopping 93 percent, with only 7 percent (as of this writing) voting for ‘Yes, its news and opinion are a must-have.’”

Columbia Journalism Review


“It’s a high price, a gamble, and a big hedge…against print subscribers migrating too quickly to the tablet. Since it is not charging print subs, it’s going to be an uphill battle to get non-print people to pay a minimum of $195 a year for something that was free, and it eschews conventional wisdom that $9.95 a month is a consumer limit on many digital items. The lack of an annual offer is glaring, and makes it far less friendly to expense accounts for business readers.”

Ken Doctor on Nieman


“An apparent (and likely very purposeful) loophole in The New York Times paywall plans: At least two of the newspaper’s home delivery subscription packages—which also come with unlimited access to the NYTimes.com website and apps—are cheaper than the “all digital access” subscription package.”

PaidContent.org


“This won’t work.”

Cory Doctorow on BoingBoing


“I suspect twenty free stories is too high, particularly when combined with the porous backdoor from social media. But it’s better to start off high and then gradually adjust it as the data comes in and you see what the effect is. And that’s a key thing to remember here: This is just a start.”

Columbia Journalism Review


“Nobody disputes the assertion that the Times cannot survive without increasing its revenues. Because I need the Times in my life—to read and to bitch about—I have no problem with the paper ejecting as many free-riders as necessary and soaking as many of the habituated (you’re looking at one) to make the paper prosper. So as we pick the mortar from the paywall and heave the loose bricks over the top at the Times noggins, keep this in mind: The pricing scheme and process by which the paper evicts its millions of squatters doesn’t have to be perfect, it just has to increase revenues appreciably.”

Jack Shafer on Slate


“There’s a great big hole in that wall that the Times doesn’t mention in its FAQ or press release. According to sources close to the situation, the 20-story limit can be breached if you access the site from multiple devices, and/or if you delete your cookies. In other words, suppose you hit the wall on your PC. Then move to your laptop, where you’ll get another 20 stories. Delete your cookies on any computer, and the clock goes back to zero.”

Bill Grueskin on PaidContent.org


“We believe at least 500,000 people (or more than 10 percent of those heavy users) may be willing to pay up—and here’s how we get to that number…”

PaidContent.org


“Let’s say that realistically the NYT is going after a universe of no more than 800,000 people that it’s going to ask to subscribe. And let’s be generous and say that 15% of them do so, paying an average of $200 per year apiece. That’s extra revenues of $24 million per year. [That] is a minuscule amount for the New York Times company as a whole; it’s dwarfed not only by total revenues but even by those total digital advertising revenues of more than $300 million a year. This is what counts as a major strategic move within the NYT?”

Felix Salmon on Retuers


“We asked some of our favorite media thinkers…to weigh in on the model’s pricing, packaging, and more. (Also asked: Are you going to subscribe?) Here are reactions from Steven Brill, Steve Buttry, David Cohn, Anil Dash, Jason Fry, Dan Kennedy, Martin Langeveld, Megan McCarthy, Geneva Overholser, Jonathan Stray, and Amy Webb. And please do share your own thoughts and reactions, as well.”

Nieman Journalism Lab


Poynter’s Julie Moos aggregates some of the best tweets from journalists and people in Canada, where the paywall will be tested first.


The New York Times communications staff emailed out this slide deck to media writing about their new paywall plan. (And trust me, we’ve been writing about it.) The deck lays out the basics of the plan, but also gives an idea of the pitch is meant to read to advertisers and investors, not just readers.”

Nieman Journalism Lab

 


“How about this, New York Times: You bring back the ‘On Language’ column, and I’ll take out a digital subscription.”

John McIntyre


Readers who come to Times articles through Twitter will be able to read those articles, even if they have reached their monthly reading limit. A new Twitter account has been set up with the apparent intention of making most or all of the nytimes.com website available this way: @FreeNYT Everywhere


“[The plan is encouraging] for two main reasons: firstly, it recognizes the importance of distribution in online publishing. If you erect an arbitrary paywall, many people will not bother to link to you because they don’t want to frustrate their friends….Secondly, it recognizes that they need to balance quality with quantity. Online advertising has yet to settle into any sort of pattern, but metrics of engagement are rising in importance, and one of those metrics is how much traffic comes from recommendations, i.e. social media.”

Online Journalism Blog


“From my office in Cambridge, I created a new dummy nytimes.com account and logged onto a Canadian proxy — a server that allows you to appear to a website to be coming from somewhere you aren’t. Then I went a-click-click-clickin’ all over nytimes.com, hoping to run into the 20 article limit. When I hit No. 20, this popped up in the lower-left corner of my browser window:”

Joshua Benton on Nieman

By paulgillin | April 28, 2010 - 12:43 pm - Posted in Fake News, Solutions

Bobbie Carlton of Mass Innovation NightsMeet Bobbie Carlton. She’s come up with an idea that every newspaper publisher in New England should have had but didn’t. Her success demonstrates how news publishers can reinvent themselves and survive – maybe even thrive – but only if they have completely rethink what they do.

Carlton isn’t a publisher. She’s a career public relations professional who set out a little more than a year ago to figure out a way to drum up new business in a dismal economy. She knew that there were still plenty of innovative companies in the area that were starved for visibility. Finding investors and customers in a crummy economy was a time-consuming, trial-and-error process. The few conferences that were available for such purposes were either expensive or subjected applicants to long and seemingly arbitrary approvals processes.

Carlton hit on the idea of a cheap, frictionless approach she called Mass Innovation Nights. The events would be free to everyone. Entrepreneurs could show their stuff and hope to catch a big break.

Carlton borrowed meeting space from a local museum.  She partnered with Dan Englander of High Rock Media to build a website and a Twitter account and started promoting Mass Innovation Nights entirely through online word of mouth.  There was no hype and no inflated expectations. If the event bombed, then attendees got what they paid for.

Only the event didn’t bomb. MassInno, as the affair is now known, is a raging success, with exhibitors now competing for limited space. The most recent meetup was tweeted more than 600 times and drew more than 400 attendees. Carlton is toying with the idea of syndicating the idea across the country.

Today, Carlton has so much business coming in from startups that were boosted by Mass Innovation Nights that she’s having to refer work elsewhere. That makes her a popular person in the depressed local PR economy. Partner High Rock is booming, too.

Why was one woman able to exploit a simple idea at almost no cost while media institutions with hundreds of employees stood by and watched? Because newspapers didn’t think it was their job. They believed they were in the advertising delivery business, not the business of growing the local economy. Newspapers that continue to think this way will shrivel and die over the next few years. But there is a path to salvation. It’s in doing what Bobbie Carlton is doing on a grand scale. But how many publishers are willing to make the sacrifices to seize that opportunity?

The Folly of Paywalls

Newspaper publishers are confronting their current business challenges in the wrong way. They’re trying to battle online competition by becoming more like their competitors, building massive online presences to serve global audiences when their advantage is inherently local. They’re also hyper-focused on a source of revenue – advertising – that will only become more competitive and less profitable in the future. They need to change the rules.

The eyes of the industry are currently trained on The New York Times, which is trying to re-bottle the evil genie it released 15 years ago when it elected to give away its content for free. The Times’ paywall experiment will be modestly successful because it is The New York Times. Publishers in Baltimore, Dallas, St. Louis and hundreds of other cities will be unable to exploit the idea, however, because they lack the Times’ brand and international reach. Paywalls are a waste of time.

Instead, publishers should concentrate on diversifying their revenue streams away from advertising and into local business services that promise stability, growth and a future. This is a market in which they have a natural advantage. Small business is the one great untapped revenue opportunity left in America, which is why giants like American Express and Bank of America are practically throwing money at the market. But these global companies lack the local connections and the feet on the street to truly become partners in small business success. Local newspapers have that advantage.

Most major metro dailies have long regarded local business advertising as the cherry on top of the sundae of display contracts from national advertisers and department stores.  Local businesses fueled the classified section, but counted for only a small part of the total revenue picture. Now national advertisers are marketing directly to customers, classified advertising has collapsed and local businesses are publishers’ only hope for a future.

The Local Opportunity

Look at the merchants in your local community. Most don’t know the first thing about marketing. Few are even very good at managing their businesses. Marketing is tough for little guys. They spend their dollars on a mishmash of coupons, flyers, Yellow Pages listings, classified ads and occasional radio and television.  Few of them track ROI or have any means to assess the performance of these investments. Online, they’re practically invisible. They know nothing about search marketing or customer relationship management (CRM). In short, the kinds of sophisticated analytics and tools that big companies use are out of reach to mom-and-pops. Lots of businesses want to market better, but they don’t have anyone to teach them how or give them a cost-effective platform to do so.

News organizations can be that platform. They can start by delivering a basic package of marketing and business services on a subscription basis and expand as local conditions dictate. They can potentially manage many of the overhead and backroom activities that sap small business owners’ time. Here are five ways news organizations can monetize this opportunity. There are plenty more where these come from:

Website Development – Few small businesses know anything about the Web.  Outside of restaurants and entertainment providers, most have websites that are little more than online brochures, if they have websites at all. Their sites aren’t optimized for search, don’t deliver calls to action and have no means to retain visitors as subscribers. Forget about analytics. If small business owners want to adopt new platforms like blogs or Twitter, they either pay outside consultants or figure out the tools through extensive trial and error.

This is a huge opportunity for news organizations. These companies have long-term relationships with business customers, local credibility and expertise in publishing. They can deliver advanced online features like e-commerce, e-mail marketing, search optimization and analytics at low cost by leveraging economies of scale. There is no reason why the local newspaper publisher can’t also be the dominant provider of online services to local businesses.

Affinity Programs – Every hotel, airline, national retailer and supermarket chain has a loyalty program these days.  The reason is simple: they work. Customers who carry affinity cards typically buy between 10% and 30% more product from the merchants who offer the programs than from those who don’t. Unfortunately, few small-business owners have the option of participating.  The administrative overhead is high and customers won’t carry cards for every merchant in their community. News organizations could set up these plans as cooperatives, allowing groups of noncompetitive businesses to participate at a modest cost.  Commercial grade analytics could be bought and scaled to provide reporting that demonstrates the return to business owners.  Revenue would come from the fees paid by the participants and potentially even subscribers to premium buyers clubs.

Events – Lots of small businesses would like to use event marketing to share their expertise and meet new prospects, but if you’ve ever tried to stage a promotional event, you know what an ordeal it is. The details and hidden costs can be overwhelming and few small businesses have the means to manage the leads that result.  Again, publishers can come to the rescue.  By building expertise at event management and applying it to different businesses within the community, publishers can provide targeted thematic events (for example, outdoor recreation or pet care) at a scale and cost that makes them affordable to local businesses. They can gather and manage leads that result and create marketing programs that optimize them for their customers. The news organization becomes a business partner and consultant, not just an outlet for advertising. There’s even the possibility of generating fees from event attendees in some cases.

Value-Added Advertising – Craigslist has won the war for the low end of the recruitment advertising market.  Publishers need to stop mourning the loss of this commodity business and move the bar higher. Christopher Ryan and Steve Outing published a manifesto for competing with Craigslist more than a year ago. Unfortunately, few publishers seemed to have noticed.  We won’t try to reinvent their wheel; ReinventingClassifieds.com has some great ideas publishers can apply to take advantage of their local reach and marginalize Craigslist.

For example, they can offer real estate agents or car dealers video walk-throughs of the products they sell. Or they can provide peer recommendations like Angie’s List (more than one million members at $35/year). They can tweet ads and push them to mobile phones. They can even provide transaction and fulfillment services that Craigslist can’t. In short, they can do all the things that Craigslist doesn’t do and build these features into a monthly subscription service that makes them all but invisible to the customer.

Transaction Fees – If you’ve ever used Ticketmaster, you’ve experienced the sticker shock of discovering that those $40 Nine Inch Nails tickets carry an eight dollar “convenience fee.” But you pay it because it’s easier than standing in line for two hours. Publishers can tap into that revenue stream.

The local garden show probably isn’t interested in ticket brokering. It may outsource the task to TicketMaster for the sake of convenience but it would really be interested in using a local organization that could combine fees with demographic marketing, behavioral targeting and amenities like e-commerce. Who better to deliver that experience than a service provider that knows the local community? Do you think restaurant or hair salon owners would like to have automated scheduling? The newspaper could provide that, too, with fees from the buyer, the seller or both.

Bottom Line

The five scenarios outlined above are just a sample of the opportunities available to local publishers once they stop thinking of themselves as advertising vessels and become partners in the success of local businesses. At their core, newspapers are marketing tools. Instead of simply providing advertising space, publishers can become marketing consultants, value-added resellers and service bureaus. They can offer the kind of expertise and analytics at a price that mom-and-pops can finally afford.

There are many more possibilities: Publishers could offer accounting, tax preparation, creative services, executive recruitment, business telephony, technical support, facilities management, order fulfillment and so on. Where they lack in-house expertise, they could partner with local providers under an approved-vendor program. Does this mean publishers might compete with their prospective advertisers? Sure, but how many of those companies are advertising now, anyway? Members of the approved-vendor program could potentially buy bigger schedules from the publishers who feed them business.

Back to the Future

Few publishers will choose to pursue the business model outlined here. It’s too hard. Departments such as circulation will need to be downsized or eliminated. Sales people must be retrained or released. Experts must be hired in new areas and partnership networks will have to be formed. New services will have to be created and priced, software licenses acquired and technology infrastructure put in place. These changes are painful, but reinvention isn’t pretty. It’s easier to sit and hope that paywalls will succeed in letting you do what you’ve always done.  Good luck with that.

If this transformation sounds radical or risky, consider that it’s already been done. More than 20 years ago, many computer companies faced the same kind of near-death experience that confronts newspaper publishers today. Their core hardware products, which generated 80% margins, were suddenly assaulted by cheap, standardized components. Many of these companies died or were acquired, but a few, like IBM and Hewlett-Packard, took the strong medicine that was necessary to transform themselves. Today, IBM derives more than half its revenue from services, a revenue stream that barely even existed 20 years ago. Its 2008 revenue was a record $103 billion. HP made the shift even earlier. Twenty years ago, it was less than one-fifth IBM’s size. In 2009, it was bigger than IBM.

Thanks for sticking with us through this long essay. Now tell us what you think. Are we off the wall or could business services be the prescription that nurses this dying industry back to health?

By paulgillin | January 20, 2010 - 8:16 am - Posted in Google, Hyper-local

Watching the heart-rending images and stories coming out of Haiti over the last week, we’ve found ourselves worrying not only about the human tragedy but also about how much we really know about what’s going on down there.

The Haitian earthquake is a vivid example of how the world still relies upon the mainstream media to tell the stories that no one else will. The news media is often guilty of overkill, such as when Tribune Co. sent 14 reporters to cover a Super Bowl in which none of its hometown teams played or when reporters jam-pack a Presidential press conference to report on the same thing everyone can see on TV. Haiti is different. A natural disaster needs to be told through many images and personal accounts. There can’t be enough reporters in that devastated region right now.

Who’s going to fill that role as news organizations shrivel? We have more information available to us today than ever, but we rely on organizations with fewer and fewer resources to tell us about important events like the Haitian earthquake. Few bloggers are going to travel to an impoverished and devastated region on their own dime and the participants in the tragedy are too focused on survival to tweet what’s going on around them.

Calculating Media’s Value

A new research study dramatizes the continuing value of mainstream media, albeit in a small domain. The Pew Research Center Project for Excellence in Journalism looked at the news ecosystem in Baltimore for one week last summer and followed six major narratives that dominated the headlines. It concluded that while there was lots of chatter going on, eight out of 10 stories merely repeated or repackaged information published in mainstream media and 95% of all new information came from traditional media sources.

The most important source of original reporting was the Baltimore Sun, which contributed nearly half of all original news reported in the area. However, the study also found that the Sun produced 32% fewer stories than it did in 1999 and 73% fewer stories than in 1991. The good news is that researchers found 53 different outlets disseminating news. Unfortunately, “83% of stories were essentially repetitive, conveying no new information,” said Digiday Daily.  “Of the 17% that did contain new information, nearly all came from traditional media either in their legacy platforms or in new digital ones.” Radio accounted for if a pitiful 7% of all original news.

Perhaps news organizations in the future will mobilize groups of stringers to cover momentous events while cutting back on pointless trips to political conventions. Or perhaps they won’t. A 2008 survey found that, faced with shrinking staffs, newspapers were actually consolidating their coverage on fewer stories and shedding the special interest stuff that didn’t draw large audiences.

An interesting side note is that the Pew study also found that 63% of the stories were initiated by government officials, most notably the police. Since those institutions generally don’t talk to anyone but the traditional press, perhaps a bigger issue is how to democratize access to the sources of information.

Public relations blogger and new media expert Shel Holtz contributes some interesting perspective. He points out that while social media is serving as an effective means of accelerating knowledge of a news event, “it’s not panning out as a replacement for professional journalism.” Social media has had considerable value in the Haitian disaster as a fund-raising vehicle, but not as a primary news source.

The Newspaper Association of America might consider how it could use the public’s fixation on the Haitian disaster to tactfully point out that it was mainstream media that brought this story to the world. Perhaps the industry can use events like this to warm consumers to the idea that these services have value and deserve to be supported.


By the way, Google has used its satellite imaging service to dramatically document the devastation in the region. The Google Earth images are available here and will be continually updated.

By paulgillin | January 8, 2010 - 8:32 pm - Posted in Fake News, Google, Hyper-local

We don’t entirely agree with Michael Kinsley’s piece in the Atlantic this week criticizing newspapers for verbosity, but we’ll defend to the death his right to say it (briefly). Kinsley (below right) eviscerates both The New York Times and the Washington Post for their coverage of health care reform by dissecting lead paragraphs and quotation choices. Are all these words really necessary? Kinsley thinks not.

The Post, for example, leads its story with 13 words of pointless Presidential rhetoric and then proceeds to quote other lawmakers making equally vapid statements. Readers don’t care if legislators are “answering the call of history,” Kinsley notes. They want to know what happened. Unfortunately, reporters and editors have been trained to frame everything within the bigger context of “what it means,” and in the process have obscured news of the actual event.

Michael Kinsley

Perhaps the most controversial point in the piece is Kinsley’s criticism of the standard journalistic tactic of attributing analysis where attribution really isn’t needed. He cites a recent New York Times story about the unintended consequences of regulatory crackdowns on Wall Street bonuses. It turns out some executives who were forced to take stock instead of cash are now making a killing as financial stocks rebound. The reporter clearly considers this irony, Kinsley notes, but she’s not allowed to say that. So she digs up a quote from an obscure trade editor to validate what everybody already knows.

This last point is a slippery slope for news organizations. Facing competition from bloggers whose stock in trade is opinion, journalists are redoubling their efforts to sound impartial. Of course, impartiality doesn’t really exist, so reporters search for third-party sources whose opinions validate their own. Bloggers have no such limitations, so they are free to get to the point, state an opinion and move on. This has the effect of actually making blogs more efficient to read than stories in the mainstream media.

We don’t think it’s that simple. The most common complaint we hear about the decline of mainstream media is that people don’t know whom to trust anymore. By at least taking a stab at presenting an unbiased view, mainstream news organizations can save readers from having to triangulate multiple perspectives to form their own opinions. The risk, as Kinsley accurately observes, is that reporters pick and choose analysis that matches their own. That’s worse than misleading; it’s downright deceptive.

We have always believed the smart people have the capacity to hold opinions while also fairly representing multiple points of view. We see nothing wrong with the reporter in the Times piece writing a separate opinion, whether as a blog entry or something else, that states the view of an informed observer. If anything, that should encourage a reporter to present a more balanced perspective in the piece that’s labeled news. Just don’t mix the two.

Freelance Free Fall Threatens Quality

Writing in the Los Angeles Times, James Rainey laments the freefall in freelance compensation that is forcing writers to scramble to make a fraction of what they made two or three years ago. With publishers paying as little as five cents a word for assignments advertised on Craigslist, journalists are finding they can’t afford to practice their craft and are fleeing the profession.

The problem is systemic. Advertising doesn’t pay the bills the way it used to and online publishers have to shovel information into a bottomless pit in order to generate revenue. As advertising gets cheaper, the pit only gets deeper. Amateur writers and offshore competitors who work at a fraction of the traditional freelance wage are attractive new sources of words.

But what are those words about? As the pressure to generate traffic intensifies, online publishers are tempted to push out anything that will drive page views. So the news is increasingly dominated by sex, drugs and “Twilight” instead of investigative or interpretive journalism.

This is a real problem. And there are precious few ideas what to do about it. There will always be an elite cadre of journalists who can command a living wage for what they do, but the vast middle class of meat-and-potatoes reporters are seeing their livelihood seep away. A lot of publishers are working on ways to make advertising more profitable through better targeting and contextual relevance, but until those new models emerge, the freelance market will become less and less appealing for quality journalists.

Miscellany

Usage of newspaper websites is trending slowly upward, although the numbers reported by various sources remain surprisingly small. The Readership Institute says the percentage of people who never use newspaper websites has dropped from 70% in 2003 to 62% in 2008. The World Association of Newspapers and News Publishers says about 20% of the population accessed  a newspaper site in the past 30 days. On the other side of the equation, Scarborough Research reported a couple of months ago that  74% of American adults read a paper in print or online during the past week. Pew Research reported a year ago that 35% of American rely primarily on newspapers for news. Each survey examines slightly different slices of the public, but the discrepancy between the figures from all four sources indicates that someone is asking the wrong questions.


Hyperlocal news site EveryBlock added its first major enhancements since its purchase last summer by MSNBC.com. Visitors will now be able to post their own announcements, which will show up in the localized views that the service provides. PaidContent.org asks what the appeal of advertising will be if advertisers can simply publish their own notices for free. Presumably they’ll get some kind of enhanced placement.


Speaking of PaidContent, it’s hiring. The website is seeking reporters with specialties in either digital entertainment or the combination of tech, media and finance. Both jobs are based on the West Coast.


Former Baltimore Sun copy chief met John McIntyre continues to document the declining investments publishers are making in copy editing. He notes that Media General will consolidate the copyediting of three of its largest newspapers into one desk and that the Minneapolis Star Tribune is cutting 30 editorial jobs, with more than half of them coming from the copy desk. The paper says it won’t sacrifice quality. “Uh-huh,” McIntyre comments.


They’re taking the concept of hyperlocal seriously in the Netherlands. Telegraaf Media Groep has moved the former editor-in-chief of the Dutch tabloid Spits to lead a new venture that will create a network of hyperlocal information platforms. Details are still sketchy, but Bart Brouwers says the venture will ideally incorporate existing local bloggers. He also has some interesting ideas about slanting advertising to be written in more of a blog style to engage the audience rather than pushing messages. Imagine that.

By paulgillin | December 31, 2009 - 11:35 am - Posted in Fake News, Hyper-local

As 2009 draws to an end, about the best thing anyone in the US newspaper industry can say about it is, “Thank God it’s over.”

This was unquestionably the worst year in the history of the business. Circulation plummeted to pre-World War II levels and advertising revenues hit regions not seen since the Johnson administration. The year opened on a dismal note with the closure of major dailies in Denver and Seattle and threatened shutdowns in San Francisco, Boston and Chicago. Many pundits predicted a bloodbath with dozens of dailies folding during the year.

But then the unexpected happened. Union concessions and deep cost cuts brought the Boston and San Francisco papers back from the brink. While smaller dailies did give up the ghost in Tucson and Ann Arbor – and more than 100 weeklies shut down – the doomsday scenario never occurred. Instead, publishers came to grips with the reality of their plight and made earnest attempts to stabilize their operations. In a January column on WallSt.com, former Financial World magazine and Switchboard.com president Douglas McIntyre listed “Twelve Major Media Brands Likely To Close In 2009.” In fact, only one – Gourmet magazine – did.

As the year wore on, signs emerged that sales declines are slowing and circulation revenue from the core of loyal readers is making up some of the advertising gap. A broad consensus has emerged that the ink-on-dead-trees model is mortally wounded, giving publishers permission to turn their attention from saving a dying industry to managing it profitably downward while investing in new ventures that have growth potential.

Creative revenue ideas ranging from pay walls to behavioral targeting sprung up this year. Enrollments in journalism schools hit all-time highs and undergrads said they are approaching their careers with the idea of building personal brand rather than working for a big metro daily. Many industry veterans applauded their spirit.

As the second decade of the new millennium begins, there is a palpable sense of optimism, not only about the economy but also the potential to reinvent journalism. It’s an attitude we have tried to encourage in our own small way, for this blog long ago turned its attention from death to rebirth.

We’ll be posting less frequently during the first six months of 2010 as we tackle a new book on business-to-business social media. Your comments and many words of encouragement have been a constant source of delight in this otherwise dreadful year. We wish you better times in 2010. Keep your chin up.

For now, here are some of the more memorable items from the 178 entries we posted this year, presented in no particular order

Uppers

  • Doc Searles presented a well-reasoned argument why journalism isn’t disappearing from the earth but simply following the path already blazed by business. Much as personal computers and open source software moved computing innovation from the center to the ends of the network, journalism is undergoing a similar metamorphosis, he wrote. Journalism isn’t going away so much as being democratized.
  • Los Angeles gangster Mickey CohenLife magazine published a delightful collection of classic photos – like the one of Los Angeles gangster Mickey Cohen at right – about the contribution of newspapers to our culture under the banner of When Newspapers Mattered.
  • A team of publishing veterans that includes Backfence founder Mark Potts and super-blogger Jeff Jarvis announced GrowthSpur. The startup is building a back-end business system that it hopes will enable bloggers and small publishers to quickly monetize their businesses while building a network that multiplies opportunity for every member.
  • News-editor-turned-Silicon-Valley-entrepreneur Alan Mutter proposed ViewPass, a subscription service that would aggregate editorial content and collect visitor data that could be used to sell higher-priced ads. Mutter estimated that the system could more than double the CPMs that publishers charge advertisers and would manage copyrights more effectively than the current haphazard system.
  • Former Rocky Mountain News Washington correspondent ME Sprengelmeyer penned a splendidly written essay about the joys of rediscovering his journalist roots as publisher of a small weekly newspaper.
  • Writing in The New York Times, David Carr presented a glass-is-half-full perspective about the future of journalism. Carr observed that the new breed of technology-enabled young journalists see the collapse of media institutions as an opportunity to make a name for themselves based upon merit rather than survival. “The next wave is not just knocking on doors, but seeking to knock them down,” he wrote.
  • A new Bay Area nonprofit was funded to the tune of $5 million by a local investor. The venture is a collaboration between public broadcaster KQED and the Graduate School of Journalism at the University of California at Berkeley.
  • The Knight Foundation funded nine new-media projects to the tune of $5.1 million. The biggest winner was DocumentCloud, a project conceived by journalists from The New York Times and ProPublica to create a set of open standards for sharing documents. Other winners included one to help citizens use cell phones to report and distribute news, a project to develop a media toolkit for mobile applications and an online space where the people can report and track errors in the media.

Downers

  • The New York Times published a jaw-dropping correction from its July 17 “appraisal” of Walter Cronkite’s career. Among the eight errors in the story where Wikipediable factoids such as the date of Martin Luther King, Jr.’s assassination. Ombudsman Clark Hoyt was blunt in his explanation: “A television critic with a history of errors wrote hastily and failed to double-check her work…editors who should have been vigilant were not.” The critic, Alessandra Stanley, has a history of being so careless with facts that in 2005, “she was assigned a single copy editor responsible for checking her facts.”
  • The owner of Editor & Publisher, which has covered the newspaper industry for 125 years, announced that it will shut down the magazine.
  • The bankrupt Tribune Company sent “14 reporters, columnists and photogs to this year’s Super Bowl, even though neither Super Bowl team came from a city where Tribune actually has a newspaper,” observed Mark Potts.
  • Many publishers apparently took advantage of recent changes to Audit Bureau of Circulation (ABC) rules to overstate their real readership numbers. The rules changes enabled publishers to count “bundled” subscriptions of paid and online editions as two subscribers, even if only one person was doing the reading.
  • Ahwatukee (Ariz.) Foothills News staff writer Krystin Wiggs told of being victimized by an elaborate hoax concocted by a young man who claimed to be a gifted and successful chef. The man convinced Wiggs that he had won scholarships to culinary school and landed a sous chef job at a top restaurant at the age of 21. He even enlisted an accomplice to masquerade as head chef at the restaurant for a phone interview.
  • BusinessWeek was put up for sale for $1. It was no bargain, since the legendary newsweekly was on track to lose $75 million this year. Bloomberg eventually paid up and then took a hatchet to the senior staff.
  • Sydney Morning Herald technology writer Asher Moses was publicly embarrassed over comments he made about a sex scandal involving a prominent former rugby star. Although the comments were made during his off hours, Moses’ impartiality was widely questioned.
  • Amazon.com had a chance to win friends among the ranks of newspaper publishers by offering paid subscriptions to their products via the Kindle e-reader. Unfortunately, Amazon’s onerous licensing terms entitled it to keep 70% of the subscription fees.
  • Todd Smith, who was shot on the job while working as a reporter for the Missouri-based Suburban Journals chain of newspapers, was called to a meeting at headquarters on April 15. Smith thought that maybe the staff had won an award for coverage of the massacre. Instead, he learned that he and several others were being laid off.
  • Boston Herald Sunday editor Tom Mashberg reprinted an e-mail exchange between him and Keith O’Brien, the author of a harshly critical story about the Herald that appeared in the rival Boston Globe. The e-mail outlined O’Brien’s intention to include negative comments about the Globe in his story as well as the fact that the Herald was profitable while the Globe wasn’t. None of that information appeared in the final piece. “Looks like the editors got hold of this and turned it into a hatchet job,” Mashberg wrote.
  • Washington Post publisher Katharine Weymouth (right) canceled plans for a series of dinners at her home after an overzealous Post marketing executive issued flyers positioning the events as a way for sponsors to buy access to the paper’s journalists and members of Congress. Weymouth said the promotions “should never have happened.”
  • French President Nicolas Sarkozy said his government would double its advertising in print and online newspapers in an effort to prop up an industry that many people believe needs a radical overhaul more than money. That’s on top of previously announced subsidies that give every 18-year-old French citizen a free newspaper subscription.
  • In a Vanity Fair profile of New York Times Co. CEO Arthur Ochs Sulzberger, Jr., Mark Bowden described one management offsite exercise in which Times Co. executives played a game that challenged them to decide between safe choices and riskier but potentially more rewarding long shots. An employee who had seen many groups play the game observed, “This is the most conservative group I have ever seen.”
  • A press release from the Washington Times, as reprinted on Talking Points Memo, also buried the lead about its own bad news: “The Washington Times today announced that it will begin producing a more focused Monday through Friday edition designed to feature its most distinctive news and opinion content.” In other words, it was killing the Sunday edition.
  • Kubas Consultants polled 500 newspaper executives in November and found them to be optimistic that the worst is almost over. Blogger Alan Mutter e-mailed the researcher who conducted the survey and learned that even he didn’t believe the resutls. “Optimism is better than slitting your wrists,” reasoned Ed Strapagiel.
  • A new newspaper in Detroit, the Daily Press, published just five issues before hitting “a bump in the road” and suspending further operations until the new year.
  • ZDNet blogger Richard Koman alleged that Yahoo had passed the names and e-mail addresses of hundreds of thousands of bloggers to Iranian authorities during the country’s controversial election. It turns out Koman‘s unnamed source for the story was an Iranian blogger with a vested interest in spreading misinformation. Paul Carr ranted about the incident and ZDNet retracted the entry and apologized.

Signs of the Times

  • The online-only Huffington Post set up a small investigative unit to examine the nation’s economy. The online news site is collaborating with The Atlantic Philanthropies and others on the Huffington Post Investigative Fund with an initial budget of $1.75 million and a staff of 10 investigative journalists to coordinate work done by freelancers.
  • The Media is Dying iconWriting under the pseudonym of @TheMediaIsDying, microblogger Paul Armstrong racked up more than 21,000 followers for his stream of tweets about the troubles of mainstream media.
  • One print paper did just fine this year. The Slammer boasts a newsstand profit margin that “is four times that of most local dailies, and its circulation has grown to 29,000 – up nearly 50 percent from 20,000 just last year,” wrote The Christian Science Monitor. The Slammer is full of mug shots, crime reports and allegations of misdeeds and carries the slogan “All Crime, All the Time.”
  • The Wall Street Journal launched an interactive map showing “adverse events at the top 100 newspapers” since 2006.
  • More newspapers began pooling resources to share stories, with consortia forming in Florida, Tennessee, New York and New Jersey. In New York, five newspapers banded together to exchange content in the largest such arrangement since the share-nicely trend began in 2008. Bloomberg and the Washington Post did a deal to create the Washington Post News Service With Bloomberg News. The alliance includes a revenue-sharing agreement to create a co-branded online business section on the Post’s website in the first quarter of 2010.

Numbers

  • A Pew Research study in January found that the Internet passed newspapers as the preferred source of news among Americans. The survey of 1,489 adults found that 40% get most of their national and international news online, compared with 35% who rely primarily on newspapers. Television continued to be the number one choice, at 70%. Among people under 30, however, the Internet is now as popular as television for news.
  • In March, Mark Potts toted up the market capitalizations of publicly held newspaper companies in the US and came to a striking conclusion: Their combined value was just $1.3 billion, or a little more than the $1.1 billion that The New York Times Co. paid for the Boston Globe in 1993. Valuations had recovered somewhat by year’s end.
  • One-third of Americans under the age of 40 told Rasmussen Reports that Comedy Central’s Daily Show with Jon Stewart (right) and the Colbert Report are replacing traditional news outlets.
  • A survey of 95 editors by the Associated Press Managing Editors found that newsroom workers between the ages of 18 and 35 were the most likely to be laid off, despite the industry’s need to increase its appeal to precisely that age group.
  • Nevertheless, journalism schools saw an astonishing surge in enrollments. “According to an annual survey by the University of Georgia, the number of undergraduates enrolled nationwide in journalism and mass communication schools jumped more than 41% between 1997 and 2007,” reported the Capital Times of Madison, Wisc.  Also, Forbes.com noted that journalism schools at Columbia University, the University of Maryland and Stanford University saw significant spikes in applications in 2008 — 30 percent, 25 percent and 20 percent, respectively.
  • Martin Langeveld calculated that in 1940 publishers distributed 118 newspaper copies for every 100 households. Today, the number is 33 copies per 100 households, down from 53 less than a decade ago.

Notable Quotes

“Our newspaper’s biggest revenue source today is foreclosure notices.”

Clifford Buchan, editor of the Minnesota-based weekly Forest Lake Times.

“That’s like asking someone in another business if they want to get vaccinated with a live virus.”

-Tribune Co. CEO Sam Zell, commenting on the prospect of finding a merger partner for his bankrupt company.

“Most people would hear you say that, and they would say, you know, he doesn’t — with all due respect, you don’t get it.”

Charlie Rose to Mortimer Zuckerman regarding the latter’s plans to continue publishing the New York Daily News because, among other things, his 11-year-old daughter is going to be the next publisher.

“Students will work to make their blogging more vivid using the fundamentals of the craft, such as imagery, foreshadowing, symbolism, and viral paparazzi photos of celebrity nip slips.”

McSweeney’s Internet-age writing syllabus and course overview

“JFK assassin8d @ Dallas, def. heard second gunshot from grassy knoll WTF?”

-The UK’s Guardian in an April Fool’s Day announcement that it would cease print publication after 188 years and go Twitter-only.

“There was nothing [in these newspapers] of remote interest [to] just about any sentient being. But that’s not what the paper’s editors were aiming for. The point is that there was nothing there that could possibly offend anyone.”

Bill Wyman’s blunt, sometimes savage essay on Five Key Reasons Why Newspapers Are Failing

“I don’t know how to write an inverted pyramid story or even really what that is. I do know how to write for different platforms, be scrappy and break news. I’ve had zero important alum connections and never got an internship at a big daily. And, in hindsight, that’s probably the greatest stroke of luck I could have had.”

BusinessWeek’s Sarah Lacy writing on TechCrunch

“As I rose through the editorial ranks of various magazines, I was encouraged to cultivate a mild contempt for readers.”

MIT Technology Review Editor Jason Pontin in a prescription for saving print media

“The 500-year-old accident of economics occasioned by the printing press – high upfront cost and filtering happening at the source of publication – is over. But will The New York Times still exist on paper? Of course, because people will hit the print button.”

Clay Shirky

“Newspapers are an important part of our lives, not to read, of course, but, when you’re moving you can’t wrap your dishes in a blog.”

-Stephen Colbert quoted in the Columbia Journalism Review

“There’s an enormous amount of vanity among journalists who forget that people buy newspapers not just for journalism but crosswords, cartoons, TV listings and indeed advertising.”

-Paul Bradshaw on Online Journalism Blog

“‘Jon and Kate’ for first mention, ‘Jesus, ENOUGH’ afterwards.”

@FakeAPStylebook, a Twitter-based parody that has quickly amassed more than 82,000 followers.

“Completion of a tower that will give Phoenix Sky Harbor International Airport controllers technology and visibility to monitor air traffic for the foreseeable future, settling a contract that will keep the controllers on the job and redefining air space corridors, are keys to the Valley airport’s future, Robert Sturgell, FAA deputy administrator, said Thursday.”

-Unattributed quote cited by former Baltimore Sun copy chief John McIntyre as an example of the tortured inverted pyramid prose that is driving readers to blogs

“It’s safer to make an outrageous statement about Saddam Hussein than to make a mild criticism of a local car dealer. It’s something newspapers don’t like to admit. It has always mattered who pays the bills.”

-Alternative weekly publishing veteran Jeff vonKaenel

“This is the thought of the day and this is where you put the thought of the day as if anyone has a thought for the day. And can’t work out what the hell is going on. But who knows what is happeningishness. – Jesus Mark 7:21-23 (Bible for Today)”

-Dummy copy mistakenly published as the Thought for the Day in Australia’s Advertiser

Images

The AP posted this photo of discarded newspaper racks languishing in a San Francisco junkyard. Updated: This was the consequence of a new city ordinance banning stand-alone newspaper racks. However, the image acquired particular power in light of the industry’s plight.

Discarded newspaper racks


An ad created by the North Carolina Press Association to urge citizens to fight legislation that would allow local governments to post public notices on the Web instead of in local newspapers appeared to portray newspaper readers as old and technophobic.

North Carolina Press Association newspaper ad


Christopher Ave, the political editor at the St. Louis Post-Dispatch, isn’t a copy editor but he’s sympathetic to the pain of wordsmiths around the country who are falling victim to layoffs. He created this clever music video to dramatize their plight.


This monologue by a resident of Santa Cruz, Calif. testifying before the city council about, we think, vegetables, raises questions about whether as a population we can, you know, express stuff.


A 26-year old Berkeley musician named Jonathan Mann joined forces with the staff of the East Bay Express to come up with a solution to newspapers’ business problems. Wait till the end to hear it.


The Seattle Post-Intelligencer and the Rocky Mountain News took very different approaches to commemorating their final issues.
Seattle Post-Intelligencer final issue

Rocky Mountain News final front page

By paulgillin | October 8, 2009 - 3:51 pm - Posted in Facebook

Boston.com profiles Stephen Taylor and Platinum Equity the two bidders for the Boston Globe. They’re long profiles, so here’s the Cliff Notes version.

The Fixer

Platinum’s Tom Gores has been profiled here before, but the Globe updates his turnaround track record. Gores has been quoted as saying that he isn’t a pump-and-dump investor. He believes that local media is a good and necessary business and that there are bargains in the market right now.

Platinum’s most notable media deal was its acqusition of the San Diego Union-Tribune early this year. While it cut deeply – laying off 28% of its staff – it has also invested selectively, including upgrading the production system to computerized pagination and helping to fund a local news startup. Observers and past business associates say Gores and partners are brilliant acquirers who take a deep interest in turning around the businesses they buy but who leave the front-line details to hired hands.

They certainly have money to work with. The partners turned the 2006 million acquisition of steel distributor PNA Group for $18 million into a $450 million sale just two years a later. That’s a return of 2,500%. Most of their turnaround jobs aren’t that fast, but they rarely hold an asset beyond five to seven years.

The partners have a record of firing a lot of expensive top executives and buying whatever resources are needed to make its acquired operations profitable. Platinum has certainly got its eye on the media these days. It’s reportedly looking at buying BusinessWeek and the Austin American-Statesman, among other properties.

Local Hero

Stephen TaylorStephen Taylor is the hometown favorite for his Boston roots and long history with the paper.

Taylor worked in a wide variety of roles at the Globe during his career, ranging from reporter to janitorial staff manager to founding publisher of Boston.com. He was in charge of the Globe’s technology, presses, and buildings when the operation was sold to the New York Times Co. for $1.1 billion in 1992. A technologist at heart, he spearheaded the Globe’s innovative strategy of launching Boston.com as a regional news destination rather than a newspaper-branded website. He also tried, unsuccessfully, to get Globe management interested in investing in Monster.com.

Taylor’s family is filthy rich, but legal restrictions make most of that money unavailable to Taylor for the Globe bid. He’s teamed with his second cousin and former Globe publisher Benjamin B. Taylor and another cousin, Alexander “Sandy’’ Hawes. The bid is considered a long shot, however. The Taylor team is up against Platinum Equity’s financial might and its track record. Local investors have been reluctant to invest in what they fear is a dying industry and Taylor himself has been out of the business for a decade.

Greeen Light for Sun-Times Sale

A Delaware bankruptcy court has cleared the way for the sale of the Chicago’s Sun-Times Media Group (STMG) after the company’s biggest union voted to accept a package of “painful” wage and benefit cuts.  The Newspaper Guild had earlier rejected a proposal that called for sweeping wage reductions and limited severance for laid-off workers, but members came around when it became clear that the company will fail if the offer by local investor Jim Tyree deal doesn’t go through.

The proposed agreement still calls for big pay cuts but doubles severance terms to eight weeks for any employees laid off during the first six months under new ownership. It also provides for layoffs to be based on performance rather than cost. The latter provision is meant to protect more senior workers from being disproportionately affected by job cuts. Tyree’s proposed $26.5 million purchase goes before a bankruptcy court today. No other bidders have emerged from the bankrupt company.

Meanwhile, a Chicago investor is crying foul, saying he was blocked from talking to the STMG unions about a potential joint bid for the company. Thane Ritchie, founder of Ritchie Capital Management in Lisle, Ill. said unidentified parties told him he couldn’t team up with the unions on a bid for legal reasons. Apparently, that just ain’s so. Ritchie is urging the Guild to petition the court to re-open the bargaining process.

Miscellany

Business leaders continue to offer positive comments about the state of the economy and the advertising business. Google CEO Eric Schmidt told reporters early this week that business is bouncing back in both the U.S. and Europe. “We are increasing our hiring rate and investment rate in anticipation of a recovery,” he said. Google is also beginning to open its wallet for some acquisitions, although targets will probably be small companies, Schmidt said. The comments contrast sharply with Schmidt’s comments of just three months ago, when he said it was too soon to tell if the worst is over.

Rupert Murdoch’s recent comments echo Schmidt’s. The publishing tycoon told a Tokyo conference early this week that “We are seeing newspaper advertising coming back, though not yet to its previous levels,” he said, adding that “Television is still the strongest way to advertise.”Murdoch called the turnaround earlier than most. He told a New York conference last month that US advertising markets are “very much better than they were four months ago.” However, he said the improvement is likely a short-term bump to be followed by a long, flat recovery.


Former Baltimore Sun copy chief John McIntyre’s “You Don’t Say” blog should be on the reading list of any dedicated journalist. His Tuesday entry takes aim at the way journalists are taught to write which is, in his words, “appallingly, relentlessly, unapologetically DULL.”

McIntyre cites examples like the tortured excerpt below as an example of why readers are defecting to blogs. In an effort to squeeze as much information as possible into an inverted-pyramid lead, the writer succeeds in making his prose impenetrable. McIntyre also attacks cliche-ridden anecdotal leads and journalism lingo in particular in this amusing and painfully accurate essay:

Completion of a tower that will give Phoenix Sky Harbor International Airport controllers technology and visibility to monitor air traffic for the foreseeable future, settling a contract that will keep the controllers on the job and redefining air space corridors, are keys to the Valley airport’s future, Robert Sturgell, FAA deputy administrator, said Thursday.

Comments Off on Sizing Up Globe Suitors
By paulgillin | August 24, 2009 - 11:23 am - Posted in Facebook, Fake News, Google, Hyper-local, Solutions

Hyperlocal LogoBob Garfield of NPR’s “On The Media” interviews media superblogger Jeff Jarvis and asks “Can journalism be sustained in the top 25 markets if all the dailies fold?

The question was prompted by a recent project by the City University of New York Graduate School Of Journalism that created economic models for next-generation news organizations. Jarvis says a decentralized, hyperlocal newsgathering infrastructure is not only plausible but quite profitable. Some hyperlocal bloggers are already pulling in up to $200,000 annually in revenue, he says, and that’s without the sophisticated funding and advertising mechanisms that are now being developed. We’d like to talk to one of these people.

The metropolitan news organization of the future will be smaller but no less profitable than that of today, Jarvis predicts. His study foresees a full-time staff of about 45 people with substantial contributions from locals. “It needs to work more collaboratively with bloggers and other locals,” he says. All together, a next-generation metro newsroom could have about 275 regular contributors.

“At the end of three years, our research shows that these businesses bring in margins that are reminiscent of the glory days of newspapers,” Jarvis states. “However, they’re much smaller businesses. A 20% margin on a $30 million business is not the same as on a $400 million business. But it is profitable, and that means it’s sustainable.”

Ever the optimist, Jarvis further states that journalism can become “better and richer” in the new model, Although there’s going to be some chaos in the process, “I believe we can actually improve journalism, not just save it,” he says.


They won’t be doing either in Loudoun, Va. The Washington Post Co. is closing its experimental hyperlocal site, the LoudounExtra, after two years, saying that the business “was not a sustainable model.” There were extenuating factors, however. The executives who launched the site left soon after startup and LoudounExtra never received the appropriate attention from the struggling parent company. One of those execs Rob Curley, moved on to bigger and better things in Las Vegas.

Miscellany

The Chicago Sun-Times Media Group (STMG) may be a few weeks from insolvency. The owner of the Sun-Times newspaper has just $19.3 million in cash left and is burning nearly $1 million per week, according to court documents. Chairman Jeremy Halbreich said he has been talking with several potential buyers who are more focused on cost structure than cash on hand.  STMG has been in Chapter 11 bankruptcy since March 31. If it runs out of money, it would probably have to abruptly shut down without offering severance or other transitional amenities.


The Red Wing (Minn.) Republican Eagle will cut back from five days to two days a week. “Goodhue County’s No. 1 news Web site” will continue to be updated daily. The paper said the cutbacks were being made in order to save money and to focus  reporting on its local market.


In the economically devastated region of South Florida, the 55-year-old Boca Raton News published its last print edition yesterday. The paper had previously cut back from five days per week to three. No employees will be laid off, but the paper’s offices will be closed and everyone will work from home. Perhaps this is precisely what Jeff Jarvis has in mind.


The New York Times is quietly seeking a buyer for its Santa Rosa (Calif.) Press Democrat,” said the anonymous message that landed in our inbox. Now you know as much as we do.

And finally…

As we enter the last two weeks of summer and news all but grinds to a halt, bloggers are turning to the offbeat and bizarre. Former Baltimore Sun copy chief John McIntyre reviews a third and expanded edition of “The F Word (Oxford University Press, 270 pages, $11.53 on Amazon), a book that is all about, well, the “F word.” Author Jesse Sheidlower apparently scoured 500 years of English literature to trace the evolution of everyone’s favorite expletive from its mid-15th century origins on the European continent to Jon Stewart on The Daily Show. In the course of his research, Mr. Sheidlower “read an astonishing amount of Victorian pornography,” McIntyre concludes. We can’t wait till Google gets around to putting it all on line.


We’ve been reading with some dismay recently that the US no longer ranks in the top 25 countries on high school achievement test scores. We don’t want to believe that, but then we see videos like this monologue by a resident of Santa Cruz, Calif. testifying before the city Council last year about, we think, vegetables. It speaks for itself.  (Via Free From Editors.)

By paulgillin | May 21, 2009 - 6:40 pm - Posted in Facebook, Fake News, Solutions

Eric Schmidt, CEO, GoogleTwo new entries in the almost-but-on-second-thought-no front: Google considered buying a newspaper but decided against it. Eric Schmidt tells the Financial Times that “There is a line and we’re going to stay on our side of it.  We have done well by letting content people creating great content in their own way.” He also says Google has no interest in buying The New York Times, but says David Geffen would make a great owner.”

Schmidt, whose company is often reviled as the great Satan by newspaper publishers, says that the loss of smaller papers come in particular is a tragedy. “The reporting that keeps the mayor honest is going to be gone and I don’t know what to do about that,” he says.

Without explicitly stating that newspapers should become nonprofits, Schmidt implies that the model has appeal. “Newsgathering and profitability model has always been an uncomfortable relationship,” he says. But he dismisses the idea that nonprofit is a panacea. “I don’t know how to solve the problem taking for-profit structures and transitioning them to a nonprofit world without some very generous person between,” he says. But that’s not going to be Google.

There’s a 10-minute video at the link above. If you think Schmidt is some kind of business velociraptor, watch the vid.  He has a Ph.D. in engineering, is thoughtful and contemplative and is also flat-out brilliant.

Also in the might-have-been category, the Washington Post‘s two managing editors told visitors to an online chat last night that the Post considered expanding its distribution base into Baltimore, where the Sun is hemorrhaging, but decided against it. “The best and most cost effective way to get us in Baltimore is either online or through a Kindle subscription,” they wrote as one. “We have indeed evaluated whether it makes economic sense for us to sell subscriptions in the Baltimore area and determined that the math doesn’t work in our favor.”

Miscellany

That’s all she wrote for the Tucson Citizen. A last-ditch attempt attempt by the Arizona attorney general to save the newspaper failed when U.S. District Judge Raner C. Collins said the AG had failed to show that violations of antitrust laws or of the Newspaper Preservation Act had occurred. Quoting verbatim: “While regrettable that the Citizen‘s illustrious legacy must come to end, it can not be said at this time, the decision to close the Citizen involves an anti-trust violation. The Court can not say at this point in time that there is a violation of the Newspaper Preservation Act,” wrote the judge, who definitely should hire one of the Citizen‘s laid-off copy editors.


The Federal Trade Commission will hold a series of workshops entitled “Can News Media Survive the Internet Age? Competition, Consumer Protection, and First Amendment Perspectives” beginning on September 15. From the release: “The workshops will consider a wide range of issues, including possible business and non-profit models for news organizations, the role of targeted behavioral and other online advertising, whether additional, limited antitrust exemptions may be necessary under these unique circumstances, and the implications of online news for both copyright protection and the availability of broadband access.”


The Associated Press is offering a novel buyout program: employees get $500 for every year of service but their pension benefits are increased to 14% to 16% above that which they would normally receive. The plan is clearly aimed at older employees. Applicants must be at least 55 years of age with at least 10 years of AP service and the combination must add up to 75.


Latest layoffs totals, from Erica Smith’s Paper Cuts blog:
Salt Lake Tribune: 3
Raleigh News & Observer: 31
Durham, N.C. Herald-Sun: 7
Detroit Newspaper Partnership: 150
Baton Rouge Advocate: 49
Honolulu Advertiser: 15

And Finally…

From the Columbia Journalism Review: “Stephen Colbert weighed in on future of journalism right now, taking a side in the debate over the role of print: ‘Newspapers are an important part of our lives, not to read, of course, but, when you’re moving you can’t wrap your dishes in a blog.'”

By paulgillin | May 19, 2009 - 8:04 am - Posted in Facebook, Fake News, Hyper-local, Solutions
David Geffen

David Geffen

Will The New York Times Co. go under?  Don’t bet on it, says Fortune magazine.  Sure, the Times has significant business challenges, and it’s actively looking for ideas to rescue its business, but there is no shortage of investor interest in the Old Gray Lady. Hollywood mogul David Geffen reportedly made an unsuccessful play to buy the 19% stake in the Times held by hedge fund Harbinger Capital Partners recently, Fortune says. Google also seriously considered investing in the Times before deciding against the move.  Meanwhile, the controlling Sulzberger family publicly says they’re not interested in selling.

The Times has a lot of problems on the business end, but its brand equity is the envy of the industry.  The problem is, at current run rates, the company will be insolvent in two years.  Rather than going under, it’s more likely that the Times will be picked up by one or more wealthy investors who are already knocking at the door or will radically change its business model.

Newsweek reports that Geffen’s overture was made with the intention of converting the Times to a nonprofit institution under a structure similar to that created by the late Nelson Poynter, whose nonprofit Poynter Institute runs the St. Petersburg Times.  That paper has suffered along with everyone else, but its nonprofit status gives it some wiggle room to absorb losses, and it’s increasingly attracting attention for the quality of its work, including two Pulitzer prizes last month.

Inside the Times, there’s a working group studying the options for radical transformation.  If all options are indeed on the table, then the Times could be looking at a much smaller and more focused editorial model. Thomson Reuters CEO Tom Glocer got some attention last month by suggesting that the Times could get by with a staff of as few as 60 reporters by cutting back on nonessential coverage and partnering for the rest.  That idea isn’t likely to be popular at a paper known for its vast resources, but the Times could set a standard for the industry by reshaping its self around a partnership model.

Baltimore Sun: Retooling or Shutting Down?

The Politico writes of the “Dark Day at Baltimore Sun in a piece that reads like an epitaph. The Sun‘s newsroom staff has been cut back from a high of 420 people to just 140. The paper recently closed its bureau covering Annapolis, the state capitol. Two columnists recently sent to cover an Orioles game were laid off before the ninth inning. Coverage of Washington has been outsourced to pool reporters from parent Tribune Co.

Executives say it’s all part of the process of retooling the Sun into an Internet-ready machine. “”If you’re looking to transform yourself, you really better stop looking at yourself as a newspaper company rather than as a digital media company,” says Monty Cook, the paper’s new editor. He said the Sun continues to devote itself to “watchdog journalism,” but admits that “the days of the six-part series are gone.” That’s probably true. The investigative team at the paper, which once numbered four reporters, is down to one person.

Editors See Brighter Future

The Associated Press Managing Editors survey finds a wellspring of optimism about the likelihood that newspapers will return to profitability. Just 17% of the editors surveyed said they believed the industry would go extinct while 60% said they’ll be profitable again. However, respondents overwhelmingly said they are having a harder time delivering quality information to their readers, which is not surprising giving the nearly 20,000 job cuts in the industry over the last 18 months.

Editors continue to be caught in a cost-cutting cycle that limits their ability to think outside the box. Fifty-seven percent said they didn’t have enough money to innovate and 31% said their people don’t have the skills to change with the times. Nearly 40% said they are devoting more space to “hyper-local” news, which is surprisingly low given the trends in reader news consumption. Nearly three in four said they’re sticking it out because they believe in “the mission of journalism.”

Most chilling quote: “”Our newspaper’s biggest revenue source today is foreclosure notices,” said Clifford Buchan, editor of the Minnesota-based weekly Forest Lake Times.

Miscellany

Investor John W. Rogers Jr. says it’s time to buy Gannett Co. Yes, media stocks are beaten down, says Rogers, who’s chairman and CEO of Chicago-based Ariel Investments, but “when a company with strong franchises like Gannett sells for one times trailing earnings and three times expected 2010 earnings, I step up and swing.” Rogers says newspaper companies are highly vulnerable to trends in cyclical markets like automobiles and real estate.  Once those sectors recover, though, growth should return.


It isn’t over yet for the Tucson Citizen.  A federal judge is expected to rule today on whether the Citizen, which formally closed down on Saturday, must resume publication. Arizona Attorney General Terry Goddard argued that Gannett Co. and Lee Enterprises violated antitrust laws by closing down the weaker of the two players in a joint operating agreement between the Citizen and the Arizona Daily Star in order to wring more money out of the surviving property.  A core shutdown staff of eight people remains at the Citizen, and it’s unclear how many staffers could be recalled to restart the paper if the judge so orders.


The Ann Arbor News will publish its last issue on July 23.  The paper announced plans to shut down back in March, but we didn’t know a precise date until now. An online version will continue to pump out news 24X7.


At least 14 news ombudsmen have lost their jobs in the past year, writes Andrew Alexander, who holds that title at the Washington Post.  Among the reasons: ombudsmen are considered less essential to the editorial function than reporters and a new crop of bloggers is now filling some of the watchdog role.  However, ombudsmen may be more important than ever, Alexander writes, noting that he is on track to receive more than 50,000 reader messages this year. “They want an informed judgment from a professional journalist who has been empowered by management to directly confront reporters and editors with unpleasant questions.” Kevin Klose, the new dean of the J-school at the University of Maryland, has suggested that a consortium approach could provide the same reader-advocacy function for less money.

By paulgillin | May 4, 2009 - 8:17 am - Posted in Facebook, Fake News, Hyper-local, Solutions

globe_deadlineAs negotiations with the Boston Globe‘s unions continued past a midnight deadline, The New York Times Co. filed notice with the federal government today of its plans to shut down the paper in 60 days. Such notice is required under federal law, but the filing of a Worker Adjustment and Retraining Notification statement doesn’t require the Times Co. to go through with its threats. The Globe unions called the move a negotiating ploy. The Times Co. says it is ready to go ahead and file a binding plant-closing commitment with the state today.

Tense negotiations continued through the weekend, with the Guild saying its offer exceeds the goals set by the Times Co. and the Times Co. raising the stakes even further by admitting that it had made a $4 million accounting error that would require the union to dig even deeper for cuts. The Boston Herald quotes a union official alleging that most of that oversight is actually bad-faith bargaining. Whatever happens, union officials said, expect large layoffs at the Globe. No one seems to think the Times Co. intends to carry through on its threats to shutter the 137-year-old paper, but it’s virtually certain that whatever Globe survives this negotiation process will be far smaller and weaker than the one that has dominated New England for decades. We’ll keep an eye peeled today, but you’ll probably find out quicker from Romenesko.

In Iowa, a Blueprint for Change

They’re shaking up the traditional newspaper model in eastern Iowa. Mark Potts sums up a blueprint for reinvention by the designated change agent at the Cedar Rapids Gazette that outline a vision of the publisher as a center of information, commerce and community. It isn’t about publishing, Steve Buttry says. “We need to become the connection to everything people and businesses need to know and do to live and do business in Eastern Iowa.” He goes on to list the many ways in which the publisher can expand its franchise, from delivering up-to-the-minute Twitter feeds to enabling visitors to buy concert tickets directly from its event listings page.

The part that will rub traditionalists the wrong way is Buttry’s vision of a new approach to revenue in which journalists will be just as responsible for the financial well-being of the company as sales reps. The wall between advertising and editorial is considered no man’s land in most newspaper companies, but Potts praises Buttry for having the courage to envision an alternative. Publishers can position themselves as intermediaries between their audience and local merchants and extract a small fee for enabling transactions. There is nothing dirty about thinking about the financial health of one’s employer. In fact, this economy doesn’t permit the luxury of old silos. Read Potts’ synopsis of how one news organization is changing the way it perceives its business. Read the entire 38-page blueprint document here if you want details.

Conde’s Outlook: Nasty

How bad is it in the upscale lifestyle magazine market? “Wired magazine posted a 57% drop in ad pages in the first quarter, while ad pages at fashion magazines W and Lucky were down more than 40% and 35%, respectively, for the quarter. Architectural Digest‘s ad pages were down 47%,” reports The Wall Street Journal in an article about Conde Nast’s decision to pull the plug on Portfolio magazine after only two years. The numbers make it clear why the decision was necessary: despite its paid circulation of nearly 450,000, Portfolio‘s ad pages were down 61% in the first quarter. The highly visible publication was launched with fanfare and an all-star lineup of journalists two years ago, entering the market dominated by Forbes and Fortune. However, luxury advertising has fallen off the table during the recession and Portfolio was still working off its startup costs. Advertising revenues would have to increase significantly in 2010 to support the business plan, and that just wasn’t going to happen. Some observers think the flight of luxury advertising from upscale magazines could be permanent.

It’s going to get worse, says MarketWatch’s John Friedman. In a short video clip, he says the business publishing market is over-populated and under-advertised. Every business magazine, even the most venerable titles, is vulnerable in an ad downturn like this one.

The J-School Paradox

The Capital Times of Madison, Wisc. Writes about the astonishing surge in journalism school enrollments. “According to an annual enrollment survey done by the University of Georgia, there were 199,711 undergraduates enrolled nationwide in journalism and mass communication schools in
2007 — a jump of 41.6 percent from 1997,” reporter Todd Finkelmeyer writes. “Meanwhile, a recent article on Forbes.com noted that journalism schools at Columbia University, the University of Maryland and Stanford University saw significant spikes in applications this past fall — 30 percent, 25 percent and 20 percent, respectively.”

The story goes on to quote several bright-eyed J-school students who aren’t at all worried about the 15,000 or so journalism jobs that have disappeared over the last 18 months. They believe that a market for quality reporting will always exist and hope that by the time they graduate, the jobs will be there. Professors are quoted saying that journalism teaches critical thinking, an essential skill that can serve a young person well in any profession. It appears that the University of Wisconsin at Madison is ahead of the curve, having revamped its journalism program nearly a decade ago to accommodate multiple media. Ironically, the Capital Times itself exited the print business more than a year ago and has been publishing solely online since then.

Miscellany

The Baltimore Sun laid off 30% of its newsroom last week with the cuts hitting disproportionately hard on senior editorial staff. About one third of those laid off were editors and managers, Editor & Publisher reports. They included both top editorial page editors. Newspaper Guild officials said the moves appeared to be part of a realignment of the news operation toward “multi-platform content,” whatever that is. A reduction of that size could presage a reduction in print frequency along the lines of what the two Detroit dailies are doing. The Sun has the handicap of competing against the Washington Post and other smaller dailies just to the south.


Canada’s National Post will suspend Monday publication during the summer in a cost-cutting move. No layoffs are planned.


The Reading (Pa.) Eagle laid off 52 people, or about 12% of its workforce.


The company that publishes the Vancouver (Wash.) Columbian has filed for Chapter 11 bankruptcy protection, but the issues apparently revolve around real estate investments and not business losses at the newspaper. The Columbian will continue to publish during reorganization.


warren_buffettBillionaire investor Warren Buffett reads five newspapers every day, but he wouldn’t buy one at any price. “They have the possibility of going to unending losses…I don’t see anything on the horizon that causes that erosion to end,” says Bullett, who owns the Buffalo News and a piece of the Washington Post Company. He doesn’t intend to sell those ownership stakes, but he isn’t expanding them, either.

And Finally…

The New York Times has two stories that illustrate the severity of the industry’s crisis. It tells of  Todd Smith, a reporter for the Suburban Journals chain of newspapers owned by Lee Enterprises, who was shot while on the job last year. That’s a pretty big sacrifice to make for one’s employers, so “On April 15 of this year, when Mr. Smith was called to a meeting at the Suburban Journals…he wondered if the staff had won an award for coverage of the massacre. Instead, he learned that he and several others were being laid off,” Richard Perez-Pena writes. The story also tells of Paul Giblin, a reporter for the East Vallely Tribune whose work won a Pulitzer Prize two weeks ago. Giblin was laid off last year and now works at a startup online news organization.