By paulgillin | January 22, 2010 - 9:48 am - Posted in Facebook, Fake News
The New York Times is building a paywall despite the 2005-2007 disaster that was TimesSelect. On Wednesday, the Times announced the decision to start charging for access beyond a specified number of articles beginning in 2011. Details, including the fee and the access threshold, weren’t revealed. The Times is leaving itself plenty of leeway to modify or even call off the program, knowing that the eyes of a $35 billion industry are upon it. “We can’t get this halfway right or three-quarters of the way right. We have to get this really, really right,” said Times Co. publisher Arthur Sulzberger, Jr.
The Times is stepping with characteristic caution into territory that its own coverage acknowledged has both “tempted and terrified” publishers. The most well-read newspaper in America is under pressure to set a precedent that others can follow while at the same time preserving its dominance and an online revenue stream that is a growing part of its business.
A Q&A on the Times‘ website sounds almost apologetic in tone. It points out that readers will continue to have full access to Times content from search engines but will not be able to click through to other stories on the website without paying a fee. Readers will be entitled to access a certain number of articles each month at no charge, but the limit was not specified. The decision to announce the paywall a year before implementation gives the Times some breathing room to assess reaction and set thresholds that readers can live with. The article in the Times notes that most readers still arrive at NYTimes.com via search engine, meaning that their experience will be undisturbed. The piece also notes that reader reaction on the Times’ website has been modestly favorable toward the move.
Even if the Times‘ paywall experience is successful, there’s no guarantee that other newspapers will be able to duplicate it. The newspaper enjoys a cachet that few other titles can duplicate and it’s likely that some readers will support the initiative in the name of keeping the hallowed title afloat. The same can probably not be said for the Chicago Tribune.
The New York Post reports that New York Times Co. minority owner Carlos Slim is a big fan of paid content and has been pushing Times Co. executives behind the scenes to take the plunge. TimesSelect was an early stab at paid content that floundered when columnists complained that their visibility plummeted when a price was put on their work.
The problem with paywalls is that they cannibalize Web traffic that could otherwise be monetized with advertising. ClickZ reports that Forrester Research analyst James McQuivey predicts that ad revenues for NYTimes.com will drop by up to 50% after the paywall is erected. It also notes that Newsday saw website traffic drop 21% in the month after it built a limited paywall last fall. The trick is to find the right balance and The New York Times, with its history of online innovation, is the best candidate to reach a happy medium.
The Times is diversifying its revenue through a novel partnership with four institutions of higher learning that deliver Times expertise as online courses. This spring, the Timeswill start awarding certificates to paying students. For example, Ball State University just launched a six-week course on video storytelling that bestows certificates in “emerging media journalism” co-validated by the Times and Ball State. We love this idea. While tuition will never be a major revenue stream for the old Gray Lady, it is at least a diversification out of the declining advertising business. And with more citizens wanting to learn the craft of storytelling, perhaps a course with Times reporters and editors is something they’d be willing to pay for.
The California case is important because it involves a highly polarized issue that has implications in other states. A 5-4 conservative majority ruled that the judge in the case had erred by initially allowing video of the trial to be streamed to other courtrooms even though that practice is usually denied in federal cases. However, the justices did not address the bigger constitutional question of whether live video is permissible in legal proceedings.
In the Florida case, the judge banned a reporter from live blogging because he said the noise was distracting. A second reporter who was texting notes from the courtroom on a cell phone was also told to cut it out. However, a third reporter who was writing notes on paper was not disciplined. The tweeting journalist had drawn a more than 1,300 followers on Twitter for her coverage of the trial.
The cases illustrate the discomfort that new media is creating in the trial courts. The capability of anyone to relate the events of a trial would seem to comply with the founding fathers’ desire for legal transparency, but the fact that those narratives can now be communicated worldwide makes some jurists nervous. Both of these issues are likely to need a Supreme Court resolution.
Miscellany
When Nielsen orphaned Editor & Publisher in a sale of several of its titles to e5 Global Media last month, the staff at the venerable newspaper industry trade publication held out for a rescue. It came. Duncan McIntosh Co., an Irvine, Calif.-based publisher of trade magazines that ironically include FishRap News(which has nothing to do with newspapers), has picked up E&P and will continue more or less uninterrupted publication. “We’re all very excited around here about the news,” said staffer Mark Fitzgerald, who gains a promotion to editor in the process. Monthly print publication will resume next month and entries on the magazine’s two blogs – Fitz & Jen Give You the Business and the E&P Pub – have already resumed. Hooray.
The parent company of MediaNews Group, Inc. will file for bankruptcy, the 13th such filing by a U.S. newspaper publisher in the last 13 months. But it doesn’t look like MediaNews plans to stay in Chapter 11 for long. It has a debt restructuring plan in place that will cut its debt from about $930 million to $165 million and swap senior debtors’ paper for stock. The 116 creditors will have a majority of stock but not voting control. The Hearst Corp. and the family of MediaNews co-founder Richard Scudder are reportedly giving up interests in the company. Hearst took a $300 million stake in MediaNews in 2006 and that investment is now effectively worthless. MediaNews said newspaper operations, employees and suppliers wouldn’t be affected and that the debt restructuring plan would enable the company to quickly emerge in better financial condition.
Dan Bloom has come up with a new word for newspapers. He calls them “snailpapers.” Only the longtime newspaperman insists this is a term of endearment, not derision. He thinks maybe if newspapers poked more fun at themselves instead of getting all righteously indignant about new media, they would generate more sympathy. More on his blog.
The Greenwood Lake (N.Y.) News is shutting down after 46 years, idling a small staff. The weekly had been honored for editorial quality by the New York Press Association.
Dramatic Effect
We get some unusual requests at the Death Watch and always try to be helpful, but we were stumped by this inquiry from Amy Wimmer Schwarb, a 15-year journalism veteran:
“What’s more old-school than the print-on-paper newspaper we both love?” she writes. “The theater, of course. I’ve been working on and off for the past 18 months on a script that I’m about to start submitting to play competitions around the country. The title is ‘Dash Thirty Dash: An Allegory for the End Times.’ The piece celebrates the fun and beauty of the business and documents the suicide of newspapers.
“My concern about submitting this play through traditional channels is that I want it to be seen NOW, and sometimes, such channels have long lag times. Through your online travels and contacts, do you have any suggestions for how I might distribute this work? In my dreams, it will be performed in small independent theaters around the country.”
We couldn’t help, but perhaps you can. Post any ideas below as comments, or e-mail us using the contact box on the right and we’ll put you in touch with Amy directly.
By paulgillin | January 20, 2010 - 8:16 am - Posted in Google, Hyper-local
Watching the heart-rending images and stories coming out of Haiti over the last week, we’ve found ourselves worrying not only about the human tragedy but also about how much we really know about what’s going on down there.
The Haitian earthquake is a vivid example of how the world still relies upon the mainstream media to tell the stories that no one else will. The news media is often guilty of overkill, such as when Tribune Co. sent 14 reporters to cover a Super Bowl in which none of its hometown teams played or when reporters jam-pack a Presidential press conference to report on the same thing everyone can see on TV. Haiti is different. A natural disaster needs to be told through many images and personal accounts. There can’t be enough reporters in that devastated region right now.
Who’s going to fill that role as news organizations shrivel? We have more information available to us today than ever, but we rely on organizations with fewer and fewer resources to tell us about important events like the Haitian earthquake. Few bloggers are going to travel to an impoverished and devastated region on their own dime and the participants in the tragedy are too focused on survival to tweet what’s going on around them.
Calculating Media’s Value
A new research study dramatizes the continuing value of mainstream media, albeit in a small domain. The Pew Research Center Project for Excellence in Journalism looked at the news ecosystem in Baltimore for one week last summer and followed six major narratives that dominated the headlines. It concluded that while there was lots of chatter going on, eight out of 10 stories merely repeated or repackaged information published in mainstream media and 95% of all new information came from traditional media sources.
The most important source of original reporting was the Baltimore Sun, which contributed nearly half of all original news reported in the area. However, the study also found that the Sun produced 32% fewer stories than it did in 1999 and 73% fewer stories than in 1991. The good news is that researchers found 53 different outlets disseminating news. Unfortunately, “83% of stories were essentially repetitive, conveying no new information,” said Digiday Daily. “Of the 17% that did contain new information, nearly all came from traditional media either in their legacy platforms or in new digital ones.” Radio accounted for if a pitiful 7% of all original news.
Perhaps news organizations in the future will mobilize groups of stringers to cover momentous events while cutting back on pointless trips to political conventions. Or perhaps they won’t. A 2008 survey found that, faced with shrinking staffs, newspapers were actually consolidating their coverage on fewer stories and shedding the special interest stuff that didn’t draw large audiences.
An interesting side note is that the Pew study also found that 63% of the stories were initiated by government officials, most notably the police. Since those institutions generally don’t talk to anyone but the traditional press, perhaps a bigger issue is how to democratize access to the sources of information.
Public relations blogger and new media expert Shel Holtz contributes some interesting perspective. He points out that while social media is serving as an effective means of accelerating knowledge of a news event, “it’s not panning out as a replacement for professional journalism.” Social media has had considerable value in the Haitian disaster as a fund-raising vehicle, but not as a primary news source.
The Newspaper Association of America might consider how it could use the public’s fixation on the Haitian disaster to tactfully point out that it was mainstream media that brought this story to the world. Perhaps the industry can use events like this to warm consumers to the idea that these services have value and deserve to be supported.
By the way, Google has used its satellite imaging service to dramatically document the devastation in the region. The Google Earth images are available here and will be continually updated.
By paulgillin | January 15, 2010 - 12:05 am - Posted in Facebook, Fake News
It’s now generally accepted wisdom that, at some point, the population of people who are willing to pay for printed newspapers will decline to the point that print will no longer be a viable medium. Alan Mutter hauls out the spreadsheets and applies his trademark statistical eye to the data in a two-part entry that establishes a likely endpoint for daily print frequency.
Mutter points out that the core newspaper audience of people over 50 years of age today represents only 30% of the population. He projects that half of them will be gone by 2025 and the other half by 2040. Mutter enlists government lifespan projections in his estimates as well as survey data about the percentage of young people who read newspapers. He believes printed newspaper consumption will fall by at least 27% over the next 15 years and 50% in the 15 years after that.
“The projections clearly indicate the publishers pursuing a business-as-usual approach may find their current operations… to be unsustainably unprofitable within five years,” the Newsosaur concludes. Some variables in the calculations could change, though; advertising rates could suddenly start rising. If you believe that, we’d recommend a 12-step program.
Mutter presents three scenarios and only the most optimistic forecast has newspapers printing profitably on a daily schedule five years from now. The more likely outlook is that most papers have to cut back from daily frequency in order to remain viable, as has been done in Detroit. We believe that print newspapers will exist for many years, but we doubt that the major metro daily model has more than about 10 years left in it. Mutters calculations tend to support our opinion. Miscellany
Charles Apple points out that surprisingly few newspapers featured the massive earthquake in Haiti on their front pages today. Perhaps that’s because deadlines have been moved up and design staffs cut in the name of cost savings? Apple points to one paper that featured a graphic headline that almost made light of the tragedy. Check out his blog and see what you think. We tend to agree with Apple.
Apple also notes that Jim Hopkins, the publisher of the popular Gannett Blog, has quietly returned to the field and is publishing as busily as ever. Hopkins shut down the blog last fall with considerable fanfare; in fact, some people thought his countdown to closure was overplayed. Just as we were becoming accustomed to a post-Hopkins existence, we learn that Hopkins is feeling more energetic and has a renewed commitment to keep the tone of Gannett Blog more civil. Here’s a brief interview on Jilted Journalists. In the months leading up to last summer shutdown, tensions between the blog and Gannett had reached a fever pitch.
What the blog gods giveth they also taketh away, and McClatchy Watch is the most recent casualty. This online watchdog, which was cast in the image of Gannett Blog, went dormant two days before Christmas. We can’t say we’re going to miss it. While McClatchy Watch was once a valuable source of intelligence about the company it follows, in the past year it’s taken on a conservative political agenda that has been distracting to the point of irritation. If the anonymous author who publishes it ever decides to come back, we hope he/she will focus on the topic at hand.
The Los Angeles Times, which maybe the most troubled title in the Tribune Company portfolio, is addressing its online competitors by moving its deadlines earlier. LA Observed says the Times‘s effort to save money by shuttering its Orange County presses and taking on production of The Wall Street Journal has forced the paper to move its news deadlines up by as much as five hours. This means that in a world in which competitors publish information in seconds over Twitter, the Times will now have a 6 PM deadline for a newspaper that hits readers’ doorsteps more than 12 hours later. Please don’t follow this example.
No matter what you may think of Google — and a lot of newspaper publishers think it’s the great Satan — you have to hand it to the search engine giant for announcing that it will pull out of the China market rather than continue to censor its search results. Google’s complicity with the Chinese government’s repressive policies has been a black eye for some time, but there are good financial reasons why it’s been reluctant to stand up for its principles: Its stock price would get hammered. In light of that fact, the decision to draw a line in the sand deserves praise. Jeff Jarvis, who recently published a book about Google, puts it in perspective. He expects Google to suffer Wall Street’s wrath but pays tribute to the company for putting its principles ahead of its stock price. Lots of discussion on that post.
Speaking of Google, did you know that it has severed its relationship with the Associated Press? That’s right: Google News doesn’t have any AP stories dated after December 23, 2009. Google isn’t saying very much, but publishers might want to keep an eye on this divorce to see if it has any lessons for their own deadly embrace with the search engine company. CNN Money points out that the AP doesn’t derive much revenue from advertising, so the loss of the Google business isn’t significant. Still, AP may be in a good position to provide its members with data on what the Google breakup has meant for its traffic.
The latest on Tribune Co.’s plans to exit bankruptcy are that the event is likely to happen in the first half of this year. Tribune chairman Sam Zell made that forecast in an interview with CNBC this week. Zell has been unspecific lately on when the troubled media company, which has been in bankruptcy for a year, would reemerge. The news of a pending reappearance should be a boost for Tribune employees, since the company has avoided massive asset sales in order to bring its books into line. Instead, it has relied on layoffs and surgical cost cutting.
A new Harris survey says that 77% of American adults would not be willing to pay to read a newspaper’s content online and the 23% who would pay won’t pay much. If you extrapolate the results, they indicate that less than 1.5% of online adults would pay more than $10 per month for a newspaper. This can’t be good news to the smattering of papers that had recently erected paywalls.
John McIntyre takes issue with a Washington Post headline that a lot of people apparently think is brilliant. We agree with McIntyre that it is more at cryptic than clever. We also agree that the example of a brilliant headline that he proposes — “Freedom’s Just Another Bird With Nothing Left To Lose” — is a thing of beauty. Reald the blog for background on how that one came about. Lots of people are weighing in on this discussion. If McIntyre isn’t in your RSS reader, he should be.
By paulgillin | January 12, 2010 - 12:46 pm - Posted in Layoffs, Solutions
Adam Chadwick and Bill Loerch are two filmmakers who are trying to chronicle the decline of the US newspaper industry for a documentary film called Fit to Print. Chadwick is a laid-off New York Times copy editor and Loerch has spent most of his adult life making films. We spent several hours with them on Saturday and came away very impressed with their knowledge and ambition. What they mainly need now is money. Here’s a video interview that tells a little bit about their venture. Below is the description in their own words.
“Fit to Print” is a documentary film that takes the viewer on a behind-the-scenes journey through the current upheaval of the newspaper industry. As subscriptions dwindle and ad revenues decline, newspapers are scrambling to establish their relevance. The newspaper business lost $7.5 billion in ad revenues in 2008, and has reduced spending on journalism by $1.6 billion per year over the past several years. But what does this mean for the individuals whose lives have been turned upside down by the crisis? If the newspaper business is changing, how are journalism school graduates adapting? What happens to career reporters after being laid off? How are newspaper publishers surviving? What is being lost as new media replaces old?
“Fit to Print” will ask these questions and tell America’s newspaper story. It will take the audience through the upheaval in the newspaper business through three very distinct perspectives: A newspaper publisher, a career reporter and a journalism school graduate. Anybody who cares about journalism has been exposed to a spate of stories and figures about the decline of the traditional newspaper business. This has spurred much debate about what comes next and how to adapt journalism to a world in which the digital word is quickly replacing the printed word.
But such stories are mostly abstractions. Newspapers are a business, they are crucial to the functioning of a democratic society, but they are often more than that. They are a way of life for those who are a part of them – ordinary individuals contending with turbulent times. “Fit to Print” will tell their story, which is rarely seen in any broadcast news brief.
The numbers so far this year have been startling. Over 100 newspapers have been shuttered. Over 10,000 newspaper jobs have been lost. Print ad sales fell by nearly a third in the first quarter alone. Of the top 25 newspapers, 23 reported circulation declines between 7% and 20%. “Fit to Print” will show the viewer the human side of these numbers. It will ask the question: what is being lost, and what comes next?
We don’t entirely agree with Michael Kinsley’s piece in the Atlantic this week criticizing newspapers for verbosity, but we’ll defend to the death his right to say it (briefly). Kinsley (below right) eviscerates both The New York Times and the Washington Post for their coverage of health care reform by dissecting lead paragraphs and quotation choices. Are all these words really necessary? Kinsley thinks not.
The Post, for example, leads its story with 13 words of pointless Presidential rhetoric and then proceeds to quote other lawmakers making equally vapid statements. Readers don’t care if legislators are “answering the call of history,” Kinsley notes. They want to know what happened. Unfortunately, reporters and editors have been trained to frame everything within the bigger context of “what it means,” and in the process have obscured news of the actual event.
Perhaps the most controversial point in the piece is Kinsley’s criticism of the standard journalistic tactic of attributing analysis where attribution really isn’t needed. He cites a recent New York Times story about the unintended consequences of regulatory crackdowns on Wall Street bonuses. It turns out some executives who were forced to take stock instead of cash are now making a killing as financial stocks rebound. The reporter clearly considers this irony, Kinsley notes, but she’s not allowed to say that. So she digs up a quote from an obscure trade editor to validate what everybody already knows.
This last point is a slippery slope for news organizations. Facing competition from bloggers whose stock in trade is opinion, journalists are redoubling their efforts to sound impartial. Of course, impartiality doesn’t really exist, so reporters search for third-party sources whose opinions validate their own. Bloggers have no such limitations, so they are free to get to the point, state an opinion and move on. This has the effect of actually making blogs more efficient to read than stories in the mainstream media.
We don’t think it’s that simple. The most common complaint we hear about the decline of mainstream media is that people don’t know whom to trust anymore. By at least taking a stab at presenting an unbiased view, mainstream news organizations can save readers from having to triangulate multiple perspectives to form their own opinions. The risk, as Kinsley accurately observes, is that reporters pick and choose analysis that matches their own. That’s worse than misleading; it’s downright deceptive.
We have always believed the smart people have the capacity to hold opinions while also fairly representing multiple points of view. We see nothing wrong with the reporter in the Times piece writing a separate opinion, whether as a blog entry or something else, that states the view of an informed observer. If anything, that should encourage a reporter to present a more balanced perspective in the piece that’s labeled news. Just don’t mix the two.
Freelance Free Fall Threatens Quality
Writing in the Los Angeles Times, James Rainey laments the freefall in freelance compensation that is forcing writers to scramble to make a fraction of what they made two or three years ago. With publishers paying as little as five cents a word for assignments advertised on Craigslist, journalists are finding they can’t afford to practice their craft and are fleeing the profession.
The problem is systemic. Advertising doesn’t pay the bills the way it used to and online publishers have to shovel information into a bottomless pit in order to generate revenue. As advertising gets cheaper, the pit only gets deeper. Amateur writers and offshore competitors who work at a fraction of the traditional freelance wage are attractive new sources of words.
But what are those words about? As the pressure to generate traffic intensifies, online publishers are tempted to push out anything that will drive page views. So the news is increasingly dominated by sex, drugs and “Twilight” instead of investigative or interpretive journalism.
This is a real problem. And there are precious few ideas what to do about it. There will always be an elite cadre of journalists who can command a living wage for what they do, but the vast middle class of meat-and-potatoes reporters are seeing their livelihood seep away. A lot of publishers are working on ways to make advertising more profitable through better targeting and contextual relevance, but until those new models emerge, the freelance market will become less and less appealing for quality journalists.
Miscellany
Usage of newspaper websites is trending slowly upward, although the numbers reported by various sources remain surprisingly small. The Readership Institute says the percentage of people who never use newspaper websites has dropped from 70% in 2003 to 62% in 2008. The World Association of Newspapers and News Publishers says about 20% of the population accessed a newspaper site in the past 30 days. On the other side of the equation, Scarborough Research reported a couple of months ago that 74% of American adults read a paper in print or online during the past week. Pew Research reported a year ago that 35% of American rely primarily on newspapers for news. Each survey examines slightly different slices of the public, but the discrepancy between the figures from all four sources indicates that someone is asking the wrong questions.
Hyperlocal news site EveryBlock added its first major enhancements since its purchase last summer by MSNBC.com. Visitors will now be able to post their own announcements, which will show up in the localized views that the service provides. PaidContent.org asks what the appeal of advertising will be if advertisers can simply publish their own notices for free. Presumably they’ll get some kind of enhanced placement.
Speaking of PaidContent, it’s hiring. The website is seeking reporters with specialties in either digital entertainment or the combination of tech, media and finance. Both jobs are based on the West Coast.
Former Baltimore Sun copy chief met John McIntyre continues to document the declining investments publishers are making in copy editing. He notes that Media General will consolidate the copyediting of three of its largest newspapers into one desk and that the Minneapolis Star Tribune is cutting 30 editorial jobs, with more than half of them coming from the copy desk. The paper says it won’t sacrifice quality. “Uh-huh,” McIntyre comments.
They’re taking the concept of hyperlocal seriously in the Netherlands. Telegraaf Media Groep has moved the former editor-in-chief of the Dutch tabloid Spits to lead a new venture that will create a network of hyperlocal information platforms. Details are still sketchy, but Bart Brouwers says the venture will ideally incorporate existing local bloggers. He also has some interesting ideas about slanting advertising to be written in more of a blog style to engage the audience rather than pushing messages. Imagine that.
By paulgillin | January 4, 2010 - 11:04 am - Posted in Facebook, Fake News
Thank goodness we have something to fill up the cold, light-deprived days of January: speculation about a new Apple tablet computer. Apple’s got a big press event scheduled for Jan. 26 and the blogosphere is overflowing with rumors that it will announce a flat-screen portable computer that’ll make the Amazon Kindle look like an Etch-a-Sketch.
Huffington Post relates rumors that Apple has registered the domain iSlate, presumably because that’s the name of the new device. However, iTablet has also been suggested. Pocketlint has a collection of 56 concept images that have been posted online, just like the one at right. Most depict the tablet as being an oversized iPhone, which we hope it isn’t. One of the most appealing factors about the iPhone is its light weight and hand-feel. There’s no more reason to believe the iPhone will scale larger than there is to believe a Cooper Mini would make a good SUV.
The New York Times’ Alice Rawsthorn notes that while a lot of people like their e-readers, few people love them. “If a really great e-reader appeared, the market would explode,” she writes. And she adds, “If it comes through, demand for electronic books, newspapers and magazines should soar.”
That’s one reason publishing pundits are so hot on this rumored product. The iPod/iPhone has managed to crack the code of creating successful paid content models. The Kindle has legitimized that concept in the book and magazine publishing world, although Amazon’s onerous licensing terms irk publishers. If the iSlate or iTablet or whatever it’s called can create explosive demand for a universal media player, then content producers may have a chance to develop meaningful subscription models around it.
To get some ideas about where this whole trend could go, read Mark Potts’ essay. “Most of those speculating about Apple’s tablet aren’t thinking big enough….I believe the Apple tablet has the potential to strikingly transform large swaths of the media business, from newspapers to television to movies, pretty much all at once,” he writes. Potts goes on to suggest that a successful portable media device could unify the various platforms by which people now receive information into a single experience. For example, TV programs could be downloaded to the device for playback anywhere, with the video automatically switching to a high-definition TV in the home when the viewer enters the room.
And if you think about the possibilities of what some people are calling “augmented reality,” then portable TV is just a start. Information will be combined from multiple sources to create a constantly flowing river of data in different forms. Think the cacophony of a cable news channel screen, only clickable and aware of its location.
Yes, Apple has had failures in the past, but under Steve Jobs they’ve been few and far between. Our guess is that Jobs would never just spring a bigger iPhone on the market. He’s got his people thinking bigger and whatever results will certainly have the potential to be game-changing. It will certainly give us something to talk about between chattering teeth over the next few weeks.
A Giant’s Sudden Passing
We never met Deborah Howell, but anyone whose passing merits moving remembrances from the likes of Ken Doctor and Jeff Jarvis must have been someone special. Howell, 68, was the former assistant managing editor of the Minneapolis Star and executive editor of the St. Paul Pioneer Press. Most recently, she was ombudsman at the Washington Post (we did note one of her Post columns almost two years ago to the day). She died last Friday after being hit by a car while crossing the street near Blenheim, New Zealand. The trip had been a lifelong dream.
Ken Doctor remembers her as an editor with “a hard edge and a soft heart.” She was prone to expletives and the occasional “because I said so,” but she also gave him advice that has served him for a lifetime: “Every once in a while, a voice will say, hold on, check it again, is that what you really want your newspaper to say?”
Jarvis remembers her as a veteran of traditional journalism who was caught up in the maelstrom over the shift to online. While a staunch defender of traditional values, he also remembers her as someone who embraced new ideas with fervor. When they recently worked together on a controversial project to take the Ann Arbor News online, “I was the one holding Deborah down as she grabbed new ideas with the fervor of a convert and fretted that we weren’t being radical enough.”
An eagle eyed editor at paidcontent.org spied an opportunity in Allbritton Communications’ recent earning announcement to get a glimpse at the financial picture of The Politico, a new-breed Capitol Hill publisher that many people think will serve as a model for future news organizations.
Reporter Rafat Ali says this is a one-time deal; Allbritton has distributed shares of The Politico to a family-owned holding company and won’t have to break out the financials again in the future. The 2009 numbers show dramatic growth over the last three years, with The Politico likely to easily top $20 million this year. Revenues are on a $6 million quarterly run rate and the operation broke into the black in 2009. Much of the revenue comes from the print issue distributed on weekdays, demonstrating that there is life for news on paper if it hits the right audience with information they can’t get elsewhere.
As 2009 draws to an end, about the best thing anyone in the US newspaper industry can say about it is, “Thank God it’s over.”
This was unquestionably the worst year in the history of the business. Circulation plummeted to pre-World War II levels and advertising revenues hit regions not seen since the Johnson administration. The year opened on a dismal note with the closure of major dailies in Denver and Seattle and threatened shutdowns in San Francisco, Boston and Chicago. Many pundits predicted a bloodbath with dozens of dailies folding during the year.
But then the unexpected happened. Union concessions and deep cost cuts brought the Boston and San Francisco papers back from the brink. While smaller dailies did give up the ghost in Tucson and Ann Arbor – and more than 100 weeklies shut down – the doomsday scenario never occurred. Instead, publishers came to grips with the reality of their plight and made earnest attempts to stabilize their operations. In a January column on WallSt.com, former Financial World magazine and Switchboard.com president Douglas McIntyre listed “Twelve Major Media Brands Likely To Close In 2009.” In fact, only one – Gourmet magazine – did.
As the year wore on, signs emerged that sales declines are slowing and circulation revenue from the core of loyal readers is making up some of the advertising gap. A broad consensus has emerged that the ink-on-dead-trees model is mortally wounded, giving publishers permission to turn their attention from saving a dying industry to managing it profitably downward while investing in new ventures that have growth potential.
Creative revenue ideas ranging from pay walls to behavioral targeting sprung up this year. Enrollments in journalism schools hit all-time highs and undergrads said they are approaching their careers with the idea of building personal brand rather than working for a big metro daily. Many industry veterans applauded their spirit.
As the second decade of the new millennium begins, there is a palpable sense of optimism, not only about the economy but also the potential to reinvent journalism. It’s an attitude we have tried to encourage in our own small way, for this blog long ago turned its attention from death to rebirth.
We’ll be posting less frequently during the first six months of 2010 as we tackle a new book on business-to-business social media. Your comments and many words of encouragement have been a constant source of delight in this otherwise dreadful year. We wish you better times in 2010. Keep your chin up.
For now, here are some of the more memorable items from the 178 entries we posted this year, presented in no particular order
Uppers
Doc Searles presented a well-reasoned argument why journalism isn’t disappearing from the earth but simply following the path already blazed by business. Much as personal computers and open source software moved computing innovation from the center to the ends of the network, journalism is undergoing a similar metamorphosis, he wrote. Journalism isn’t going away so much as being democratized.
Life magazine published a delightful collection of classic photos – like the one of Los Angeles gangster Mickey Cohen at right – about the contribution of newspapers to our culture under the banner of When Newspapers Mattered.
A team of publishing veterans that includes Backfence founder Mark Potts and super-blogger Jeff Jarvis announced GrowthSpur. The startup is building a back-end business system that it hopes will enable bloggers and small publishers to quickly monetize their businesses while building a network that multiplies opportunity for every member.
A team of veteran journalists and news technologists joined forces to create a technology to enhance the Web browsing experience while creating a new revenue stream for content producers. Startup CircLabs is developing a tool that learns from the user’s online behavior to deliver recommendations for relevant content. Founders include three top officials from the Donald W. Reynolds Journalism Institute at the University of Missouri.
News-editor-turned-Silicon-Valley-entrepreneur Alan Mutter proposed ViewPass, a subscription service that would aggregate editorial content and collect visitor data that could be used to sell higher-priced ads. Mutter estimated that the system could more than double the CPMs that publishers charge advertisers and would manage copyrights more effectively than the current haphazard system.
Former Rocky Mountain News Washington correspondent ME Sprengelmeyer penned a splendidly written essay about the joys of rediscovering his journalist roots as publisher of a small weekly newspaper.
Writing in The New York Times, David Carr presented a glass-is-half-full perspective about the future of journalism. Carr observed that the new breed of technology-enabled young journalists see the collapse of media institutions as an opportunity to make a name for themselves based upon merit rather than survival. “The next wave is not just knocking on doors, but seeking to knock them down,” he wrote.
A new Bay Area nonprofit was funded to the tune of $5 million by a local investor. The venture is a collaboration between public broadcaster KQED and the Graduate School of Journalism at the University of California at Berkeley.
The Knight Foundation funded nine new-media projects to the tune of $5.1 million. The biggest winner was DocumentCloud, a project conceived by journalists from The New York Times and ProPublica to create a set of open standards for sharing documents. Other winners included one to help citizens use cell phones to report and distribute news, a project to develop a media toolkit for mobile applications and an online space where the people can report and track errors in the media.
Downers
The New York Times published a jaw-dropping correction from its July 17 “appraisal” of Walter Cronkite’s career. Among the eight errors in the story where Wikipediable factoids such as the date of Martin Luther King, Jr.’s assassination. Ombudsman Clark Hoyt was blunt in his explanation: “A television critic with a history of errors wrote hastily and failed to double-check her work…editors who should have been vigilant were not.” The critic, Alessandra Stanley, has a history of being so careless with facts that in 2005, “she was assigned a single copy editor responsible for checking her facts.”
The owner of Editor &Publisher, which has covered the newspaper industry for 125 years, announced that it will shut down the magazine.
The bankrupt Tribune Company sent “14 reporters, columnists and photogs to this year’s Super Bowl, even though neither Super Bowl team came from a city where Tribune actually has a newspaper,” observed Mark Potts.
Many publishers apparently took advantage of recent changes to Audit Bureau of Circulation (ABC) rules to overstate their real readership numbers. The rules changes enabled publishers to count “bundled” subscriptions of paid and online editions as two subscribers, even if only one person was doing the reading.
Ahwatukee (Ariz.) Foothills News staff writer Krystin Wiggs told of being victimized by an elaborate hoax concocted by a young man who claimed to be a gifted and successful chef. The man convinced Wiggs that he had won scholarships to culinary school and landed a sous chef job at a top restaurant at the age of 21. He even enlisted an accomplice to masquerade as head chef at the restaurant for a phone interview.
BusinessWeek was put up for sale for $1. It was no bargain, since the legendary newsweekly was on track to lose $75 million this year. Bloomberg eventually paid up and then took a hatchet to the senior staff.
Sydney Morning Heraldtechnology writer Asher Moses was publicly embarrassed over comments he made about a sex scandal involving a prominent former rugby star. Although the comments were made during his off hours, Moses’ impartiality was widely questioned.
Amazon.com had a chance to win friends among the ranks of newspaper publishers by offering paid subscriptions to their products via the Kindle e-reader. Unfortunately, Amazon’s onerous licensing terms entitled it to keep 70% of the subscription fees.
Todd Smith, who was shot on the job while working as a reporter for the Missouri-based Suburban Journals chain of newspapers, was called to a meeting at headquarters on April 15. Smith thought that maybe the staff had won an award for coverage of the massacre. Instead, he learned that he and several others were being laid off.
Boston HeraldSunday editor Tom Mashberg reprinted an e-mail exchange between him and Keith O’Brien, the author of a harshly critical story about the Herald that appeared in the rival Boston Globe. The e-mail outlined O’Brien’s intention to include negative comments about the Globe in his story as well as the fact that the Herald was profitable while the Globe wasn’t. None of that information appeared in the final piece. “Looks like the editors got hold of this and turned it into a hatchet job,” Mashberg wrote.
Washington Post publisher Katharine Weymouth (right) canceled plans for a series of dinners at her home after an overzealous Post marketing executive issued flyers positioning the events as a way for sponsors to buy access to the paper’s journalists and members of Congress. Weymouth said the promotions “should never have happened.”
French President Nicolas Sarkozy said his government would double its advertising in print and online newspapers in an effort to prop up an industry that many people believe needs a radical overhaul more than money. That’s on top of previously announced subsidies that give every 18-year-old French citizen a free newspaper subscription.
The Chicago Tribune’s marketing department launched an experimental project to seek feedback on stories that hadn’t yet been published or even fully reported. A group of 55 reporters signed an angry e-mail in protest. Editor Gerould Kern issued a statement calling the experiment “a brief market research project.”
In a Vanity Fair profile of New York Times Co. CEO Arthur Ochs Sulzberger, Jr., Mark Bowden described one management offsite exercise in which Times Co. executives played a game that challenged them to decide between safe choices and riskier but potentially more rewarding long shots. An employee who had seen many groups play the game observed, “This is the most conservative group I have ever seen.”
A press release from the Washington Times, as reprinted on Talking Points Memo, also buried the lead about its own bad news: “The Washington Times today announced that it will begin producing a more focused Monday through Friday edition designed to feature its most distinctive news and opinion content.” In other words, it was killing the Sunday edition.
Kubas Consultants polled 500 newspaper executives in November and found them to be optimistic that the worst is almost over. Blogger Alan Mutter e-mailed the researcher who conducted the survey and learned that even he didn’t believe the resutls. “Optimism is better than slitting your wrists,” reasoned Ed Strapagiel.
A new newspaper in Detroit, the Daily Press,published just five issues before hitting “a bump in the road” and suspending further operations until the new year.
ZDNet blogger Richard Koman alleged that Yahoo had passed the names and e-mail addresses of hundreds of thousands of bloggers to Iranian authorities during the country’s controversial election. It turns out Koman‘s unnamed source for the story was an Iranian blogger with a vested interest in spreading misinformation. Paul Carr ranted about the incident and ZDNet retracted the entry and apologized.
Signs of the Times
The online-only Huffington Post set up a small investigative unit to examine the nation’s economy. The online news site is collaborating with The Atlantic Philanthropies and others on the Huffington Post Investigative Fund with an initial budget of $1.75 million and a staff of 10 investigative journalists to coordinate work done by freelancers.
HuffPo also began writing two different headlines for some stories and showing them randomly to viewers for five minutes. After that time, the headline that generates the most clicks becomes the default.
TVstations in Milwaukee, Lancaster, Pa. and Little Rock opened their daily news budget meetings to outsiders through video, live blogs and Twitter. News directors said the experiment has been a mixed bag, but has resulted in some solid news tips.
Writing under the pseudonym of @TheMediaIsDying, microblogger Paul Armstrong racked up more than 21,000 followers for his stream of tweets about the troubles of mainstream media.
One print paper did just fine this year.The Slammerboasts a newsstand profit margin that “is four times that of most local dailies, and its circulation has grown to 29,000 – up nearly 50 percent from 20,000 just last year,” wrote The Christian Science Monitor.The Slammer is full of mug shots, crime reports and allegations of misdeeds and carries the slogan “All Crime, All the Time.”
The Wall Street Journal launched an interactive map showing “adverse events at the top 100 newspapers” since 2006.
More newspapers began pooling resources to share stories, with consortia forming in Florida, Tennessee, New York and New Jersey. In New York, five newspapers banded together to exchange content in the largest such arrangement since the share-nicely trend began in 2008. Bloomberg and the Washington Post did a deal to create the Washington Post News Service With Bloomberg News. The alliance includes a revenue-sharing agreement to create a co-branded online business section on the Post’s website in the first quarter of 2010.
A Pew Research study in January found that the Internet passed newspapers as the preferred source of news among Americans. The survey of 1,489 adults found that 40% get most of their national and international news online, compared with 35% who rely primarily on newspapers. Television continued to be the number one choice, at 70%. Among people under 30, however, the Internet is now as popular as television for news.
In March, Mark Potts toted up the market capitalizations of publicly held newspaper companies in the US and came to a striking conclusion: Their combined value was just $1.3 billion, or a little more than the $1.1 billion that The New York Times Co. paid for the Boston Globe in 1993. Valuations had recovered somewhat by year’s end.
One-third of Americans under the age of 40 told Rasmussen Reports that Comedy Central’s Daily Show with Jon Stewart (right) and the Colbert Report are replacing traditional news outlets.
A survey of 95 editors by the Associated Press Managing Editors found that newsroom workers between the ages of 18 and 35 were the most likely to be laid off, despite the industry’s need to increase its appeal to precisely that age group.
Nevertheless, journalism schools saw an astonishing surge in enrollments. “According to an annual survey by the University of Georgia, the number of undergraduates enrolled nationwide in journalism and mass communication schools jumped more than 41% between 1997 and 2007,” reported the Capital Times of Madison, Wisc. Also, Forbes.com noted that journalism schools at Columbia University, the University of Maryland and Stanford University saw significant spikes in applications in 2008 — 30 percent, 25 percent and 20 percent, respectively.
Martin Langeveld calculated that in 1940 publishers distributed 118 newspaper copies for every 100 households. Today, the number is 33 copies per 100 households, down from 53 less than a decade ago.
Ninety-three percent of all newspaper sales “can now be attributed to kidnappers seeking to prove the day’s date in filmed ransom demands,” reportedThe Onionin a hilarious spoof of the industry’s downturn.
Notable Quotes
“Our newspaper’s biggest revenue source today is foreclosure notices.”
–Clifford Buchan, editor of the Minnesota-based weekly Forest LakeTimes.
“That’s like asking someone in another business if they want to get vaccinated with a live virus.”
“Students will work to make their blogging more vivid using the fundamentals of the craft, such as imagery, foreshadowing, symbolism, and viral paparazzi photos of celebrity nip slips.”
“There was nothing [in these newspapers] of remote interest [to] just about any sentient being. But that’s not what the paper’s editors were aiming for. The point is that there was nothing there that could possibly offend anyone.”
“I don’t know how to write an inverted pyramid story or even really what that is. I do know how to write for different platforms, be scrappy and break news. I’ve had zero important alum connections and never got an internship at a big daily. And, in hindsight, that’s probably the greatest stroke of luck I could have had.”
“The 500-year-old accident of economics occasioned by the printing press – high upfront cost and filtering happening at the source of publication – is over. But will The New York Times still exist on paper? Of course, because people will hit the print button.”
“There’s an enormous amount of vanity among journalists who forget that people buy newspapers not just for journalism but crosswords, cartoons, TV listings and indeed advertising.”
“‘Jon and Kate’ for first mention, ‘Jesus, ENOUGH’ afterwards.”
@FakeAPStylebook, a Twitter-based parody that has quickly amassed more than 82,000 followers.
“Completion of a tower that will give Phoenix Sky Harbor International Airport controllers technology and visibility to monitor air traffic for the foreseeable future, settling a contract that will keep the controllers on the job and redefining air space corridors, are keys to the Valley airport’s future, Robert Sturgell, FAA deputy administrator, said Thursday.”
“It’s safer to make an outrageous statement about Saddam Hussein than to make a mild criticism of a local car dealer. It’s something newspapers don’t like to admit. It has always mattered who pays the bills.”
“This is the thought of the day and this is where you put the thought of the day as if anyone has a thought for the day. And can’t work out what the hell is going on. But who knows what is happeningishness. – Jesus Mark 7:21-23 (Bible for Today)”
-Dummy copy mistakenly published as the Thought for the Day in Australia’s Advertiser
Images
The AP posted this photo of discarded newspaper racks languishing in a San Francisco junkyard. Updated: This was the consequence of a new city ordinance banning stand-alone newspaper racks. However, the image acquired particular power in light of the industry’s plight.
An ad created by the North Carolina Press Association to urge citizens to fight legislation that would allow local governments to post public notices on the Web instead of in local newspapers appeared to portray newspaper readers as old and technophobic.
Christopher Ave, the political editor at the St. Louis Post-Dispatch, isn’t a copy editor but he’s sympathetic to the pain of wordsmiths around the country who are falling victim to layoffs. He created this clever music video to dramatize their plight.
This monologue by a resident of Santa Cruz, Calif. testifying before the city council about, we think, vegetables, raises questions about whether as a population we can, you know, express stuff.
A 26-year old Berkeley musician named Jonathan Mann joined forces with the staff of the East Bay Express to come up with a solution to newspapers’ business problems. Wait till the end to hear it.
The Seattle Post-Intelligencer and the Rocky Mountain News took very different approaches to commemorating their final issues.
The Guardian’s Dan Kennedy has an intelligent piece about why the great newspaper collapse of 2009 didn’t pan out as expected. If you remember, early this year there were dramatic closures in major markets like Denver and Seattle, along with threats of similar harsh medicine in San Francisco and Boston. But as 2009 comes to a close, the San Francisco Chronicle and the Boston Globe are still alive and kicking and there have been no major newspaper shutdowns in nine months. Kennedy points out that publishers took strong action to reverse the tide after that scary first quarter, cutting back sharply on expenses, boosting subscription prices and finding novel new ways to generate revenue. They also had considerable success whittling down the debt that has paralyzed many of their operations
Most daily newspapers, in fact, operate in the black but massive debt accumulated during multiple rounds of consolidation earlier this decade were threatening their existence. The threat is still there, but it looks like there was more fat in newspaper operating budgets than many observers had believed. Washington Post publisher Katharine Weymouth has pointed out that her paper employs twice as many journalists as it did during the Watergate years, even after multiple rounds of cutbacks.
Time to celebrate? Hardly. This industry is not a growth story and probably never will be, but it does appear that publishers are finding ways to gracefully manage their print operations down to sustainable levels. Early experience indicates that online news publishers can the profitable at about 20% of the expense level of their print counterparts. It’s likely that some publishers will figure out ways to get there without shutting down the brand entirely. Of course the price of advertising is also in decline, but that’s a different problem entirely.
It turns out that shares a Gannett Corp. were a heckuva buy in March when they plummeted to $1.85. The stock hit $15.49 on Wednesday as a leading analyst upgraded his outlook for the newspaper industry, saying December could be the industry’s best month in three years. Well Fargo Securities analyst John Janedis said the slide in advertising is slowing and that ad revenues could be down only 8% or 9% next year, compared to more than 30% this year. Janedis raised his rating on Gannett to “outperform” from “underperform” and on New York Times Co. to “market Perform” from “underperform.”
Not in Our Back Yard
We continue to be amazed at how newspapers bury the lead when announcing bad news about themselves. Check out this press release from the Washington Times as reprinted on Talking Points Memo:
The Washington Times today announced that it will begin producing a more focused Monday through Friday edition designed to feature its most distinctive news and opinion content.
Offered as a combination controlled market and paid general interest newspaper at a price of $1.00, the new print edition will be available at retail outlets and newspaper boxes throughout the D.C. metropolitan area. The current newspaper’s last Sunday edition will publish on December 27.
That’s right: the news is that the Times is killing its Sunday edition. This is on top of laying off 40% of its staff a few weeks ago. The paper is also reportedly considering eliminating its sports section entirely. Perhaps the Times reporters wouldn’t bury the lead on this particular story, but the PR department surely did.
Miscellany
Slate’s Jack Shafer throws cold water on publishers’ love affair with e-readers. Citing slick recent demos by magazines like Sports Illustrated, Esquire, GQ and Wired of their content running on handheld tablets, Shafer harkens back to the days of the Washington Post‘s Pathfinder.com experiment and Newsweek on CD-ROM. Publishers thought those delivery vehicles were going to reinvent their business but the efforts crashed and burned for reasons ranging from the public apathy to the relentless commoditization of information. E-readers are simply another delivery device, Shafer asserts and the tiny sales generated by iPhone apps aren’t going to replace revenue lost from print advertising. The devices also negate the tactile and visual appeal of a print publication, reducing the editorial product to just another stream of content.
The New Bedford Standard-Times becomes the latest paper to start charging readers for online access. Its rather convoluted plan announced this week gives readers three stories per month for free, seven more stories if they register and full access for $4.60 per week. That package also includes a print subscription, which usually costs $4.23. So online access for existing readers comes at an additional charge of $.37 per week.
If you’re looking for an inspiring message to give journalism school students, you can’t do much better than the one NewsLab’s Deborah Potter invented for graduates of the University of North Carolina at Chapel Hill. Today’s journalism professionals need to be inquisitive, resourceful and versatile, she says. Yes, news organizations are contracting and pay levels are shrinking but journalists have an unprecedented opportunity to reach a global audience. You’re on your own more than you’ve ever been, but that can be energizing as much as it’s terrifying. The future of journalism is “what you DO, irrespective of where you do it…your credibility depends on HOW you do what you do, not where you do it.” Believe, us it reads better in context. Potter’s also confident that revenue models will emerge that make journalism sustainable.
If you’re wondering what all the fuss is about augmented reality, Jeff Jarvis has a nice collection of video clips showing different ways in which the commendation of images, databases and mobile access can make the world around us more accessible. Here’s one:
By paulgillin | December 18, 2009 - 10:38 am - Posted in Facebook
It would be nice to believe, as many newspaper executives apparently do, that brighter days are ahead. Kubas Consultants polled 500 newspapers executives in November and found that, on the whole, they believe the worst is almost over and the 2011 could actually see a return to growth. Most expect next year to be flat, and few foresee the need to outsource printing or reduce frequency, as many newspapers did this year. In fact, one in four said they plan to start specialty, niche or lifestyle products.
Alan Mutter isn’t buying it, and apparently neither is the man who produced the survey. Mutter e-mailed Ed Strapagiel, the Kubas executive who led the research. His opinion is that publishers’ forecasts of a .2% decline in ad sales next year aren’t realistic and he offers a list of reasons for their optimism. Our favorite: “Optimism is better than slitting your wrists.”
In the category of blind optimism, you can also include the Bureau of Labor Statistics. It forecasts that the newspaper industry will lose 25% of its jobs over the next eight years, making it the seventh fastest shrinking job market in the US during that time. The bureau doesn’t explain its methodology, but we suspect that a dart board is involved. The newspaper industry has shed 45% of its jobs since the 2001 peak and nearly 31,000 and just the last two years, according to the amazing Erica Smith. There is nothing on the horizon from a demographic, economic or competitive standpoint that suggests a turnaround in the business so the BLS forecast of a roughly 3% annual decline over the next eight years strikes us as a bit optimistic. Perhaps the prospect of an end to the suffering of the last 18 months is sparking some irrational exuberance.
Incidentally, these last two stories were reported by the industry trade journal Editor & Publisher, whose closure was announced last week in a sale of magazines by its former owner, Nielsen Co. A short story on the E&P website says that staff members plan to go ahead with a January issue and that E&P‘s 125-year run may not yet be at an end. “A number of outside companies and individuals have expressed interest in possibly keeping E&P going, so stay tuned for updates,” the story notes, cryptically.
For a more realistic look at the industry’s short-and long-term prospects, read Martin Langeveld’s thoughtful list of predictions for 2010. Among them are continuing slides in revenue of about 10%, disappointing performance for paywalls, a couple of publisher bankruptcies and likely consolidation by some of the survivors. There’s other good stuff there, too.
Miscellany
The BBC’s worldwide chief executive, John Smith, has come out in support of Rupert Murdoch’s plans to charge for news. The endorsement is notable because the BBC has been something of a foil for news organization’s paywall ambitions, since it provides high quality information – including international coverage – under a government subsidy. While Smith praised Murdoch’s lone-wolf advocacy for the “importance of having quality content,” he notes that paywalls will be extremely difficult to maintain. Separately, the BBC’s director general last month said the broadcaster had no plans to erect paywalls around its public service broadcasting websites.
Whether you like Jeff Jarvis or you hate him — and few people in the publishing industry feel ambivalent about the outspoken blogger — you have to admit that he walks the walk. In the spirit of total transparency and living in public, Jarvis has posted an update on his battle with prostate cancer. The good news is that he appears to be winning. Treatment, however, has come with its fair share of pain, and Jarvis outlines in great detail his problems with incontinence and impotence.
“I plan to say that publicness has benefitted me and that I wish the doctors would, in turn, be more public,” he writes. “The response I got from my posts here was helpful not only in the support I received but especially in the information I got from fellow patients who proceeded me and told me in frank and brave detail what I would experience.” We wish him a speedy recovery, whether in public or private, as we would all be worse off for the loss of his often blunt but always intelligent criticisms.
One of our favorite year-end delights is the annual publication of Craig Silverman’s Crunk awards. Silverman, whom we interviewed about a year ago, devotes hundreds of hours each year to documenting the missteps of media organizations large and small on his Regret the Error blog. Each year around this time, he publishes the high — and mostly low — lights of the previous 12 months of media messups. It’s a half hour of reading pleasure.
Silverman’s award for the “Correction of the Year” goes to the Washington Post for this brief but symbolic beauty:
A Nov. 26 article in the District edition of Local Living incorrectly said a Public Enemy song declared 9/11 a joke. The song refers to 911, the emergency phone number.
The misstep gets the award because of the torrent of reaction it sparked. The Post‘s error was ridiculed in leading online publications like Techdirt and Huffington Post and even sparked a twitter hash tag (#washingtonpostcorrections) in which thousands of people have posted satirical corrections based on literal interpretations of popular songs.
There’s a serious side to the story, however, and Silverman provides some perspective at the top of his lengthy retrospective.
News organizations can be forgiven occasional lapses under the burden of deadline pressure, but it’s unfathomable that basic errors of historical fact can occur when the truth is only a Google search away. This reality was brought into sharp relief in July, when The New York Times published a stunning correction of eight errors in a reporter’s retrospective on Walter Cronkite’s career. They included such Wikipediable factoids such as the date of Martin Luther King Jr.’s assassination.
Such careless disregard for easily verifiable facts doesn’t do news organizations any favors at a time when their credibility is at historic lows. Silverman points out that the media watchdog function has passed into the public domain and sparked several efforts at self-regulation by media companies. Newspaper correction columns have long been a casual afterthought that did little to address the pain and humiliation that the original error may have caused. Publishers could get away with that in the days when they owned the channels of information. Today, bloggers and tweeters can turn an error into a persistent chorus of mockery.
In the case of the Post‘s correction, the lyrics of the Public Enemy song were easily available online, along with interpretations. The abuse that the newspaper earned for the transgression may have been extreme, but hopefully it turned a few heads among the ranks of top editors.
Turning back to the Crunks, there are too many good ones to summarize here, so read through and choose your favorites. You can also show your support for Silverman’s efforts by buying a copy of his book. Our personal favorite comes from the Advertiser in Australia, which published an editor’s dummy copy as this Thought for the Day:
This is the thought of the day and this is where you put the thought of the day as if anyone has a thought for the day. And can’t work out what the hell is going on. But who knows what is happeningishness. – Jesus Mark 7:21-23 (Bible for Today)
We suspect that nearly every veteran journalist can relate to that one.
We’d like to quietly note that this is the 500th post on Newspaper Death Watch since this blog launched in March, 2007. Thanks to the nearly 1,000 people who visit this site on a typical weekday. Your many comments and messages of encouragement do far more to keep us motivated than the sporadic beer money from Google AdSense.