By paulgillin | December 3, 2009 - 9:19 am - Posted in Facebook, Fake News, Google, Hyper-local, Solutions

Perhaps all those fresh-faced young journalism wannabes who are flooding J-schools across the country right now know something we graybeards don’t. While there’s still plenty of legitimate hand-wringing going on over the collapse of publishing institutions, some media seers are beginning to see promise where others see peril.

David Carr’s essay in The New York Times last weekend is drawing considerable attention and well-deserved praise for its glass-is-half-full perspective. Carr, who put in his time at the traditional media watering trough, observes that the technology-enabled young journalists he meets these days increasingly see the collapse of hidebound media institutions as an opportunity to make a name for themselves based upon merit rather than survival. “The next wave is not just knocking on doors, but seeking to knock them down,” he writes. “Young men and women are still coming [to New York] to remake the world, they just won’t be stopping by the human resources department of Condé Nast to begin their ascent.”

We found ourselves nodding vigorously as we read this piece. Carr expresses no nostalgia for an industry that was built on the inefficiencies of traditional advertising that are now being Googled out of existence. Career paths that relied upon young journalists doing “marginal jobs for indifferent bosses doing mundane tasks” are being vaporized and replaced by a meritocracy in which the best may not only survive but thrive. We’re still a long way from the Promised Land, and it’s a scary world if your job security is based upon having outlasted everyone else, but it’s invigorating if you’re young, energetic and enabled with all the trappings of today’s technology.

New York City venture capitalist Fred Wilson agrees. “I believe the move from a velvet rope model to a meritocracy is a good thing and that the new media business we are building in the wake of the old one will be a better media business; leaner, faster, and controlled more by users than media moguls,” he writes. Amen. As sympathetic as we are to the many people whose careers and lives have been thrown into chaos by the collapse of traditional media, we continue to see a much brighter future once the wreckage is cleared away.

AOL to Automate the News

America Online, which recently announced plans to lay off a third of its employees, is breaking some new ground in the newsgathering field. The company plans to use automation to crawl the Web looking for stories that its visitors have indicated they prefer through their clicks and page views. The robot will then advise a team of increasingly dehumanized editors when and where to publish what it finds. AOL will also use its new venture, Seed.com, to outsource assignments to an army of (presumably low-paid) reporters and photographers.

It sounds impersonal and even a little creepy. The idea of building a new site based entirely upon the preferences of viewers strikes us as a little like the model at Digg.com, which generates boatloads of traffic, but tends toward stories about video games and loopy kids. Digg isn’t threatening to upend CNN.

Writing on FastCompany.com, Kit Eaton makes an interesting case for AOL’s actions creating a revenge effect. If social media is actually adding more of a human element to interactions between groups, does a service that removes much of the human decision-making make any sense? Eaton proposes that readers today actually expect more of the human element in their news coverage rather than less. Of course, we haven’t seen the AOL technology in action and human editors could tweak the parameters over time to make its selections look more like The New York Times. But we doubt it.

Miscellany

Last week we told you about a new daily newspaper that is being launched into the Detroit market, hoping to fill a void left by the reduced publication schedules of the two major dailies there. Well, the experiment didn’t last long. The Detroit Daily Press published just five issues before hitting “a bump in the road” and suspending further operations until the new year. The suspension was blamed on “lack of advertising, lateness of our press runs and lack of distribution and sales,” according to an announcement on the publication’s Facebook page. This sounds to us like more than just a pothole, but we hope the owners, who have courted this market before, can overcome their troubles and come back in 2010. Photographer Rodney Curtis offers an insider’s perspective. Having lost his job at the Detroit Free Press earlier this year, he’s now a double-dip victim of the industry’s troubles.


Some local television stations are now crowdsourcing the news assignment process. Broadcasting & Cable reports on stations in Milwaukee, Lancaster, Pa. and Little Rock that are opening their daily news budget meetings to outsiders through video, live blogs and Twitter. News directors say the experiment has been a mixed bag, since audiences that sometimes number over 100 can get stuck on gossip and minutia instead of general interest stories. However, they say the open-air meetings have also resulted in solid news tips, such as the WITI (Milwaukee) story on a father surprising his son at school upon returning from Iraq. The boy’s teacher had clued the station about the visit.


Add MediaNews and A.H. Belo to the short list of newspaper publishers who are considering joining Rupert Murdoch in his crusade against Google’s evil empire. Executives at both companies were quoted recently saying that they may withhold some paid content from Google’s search spiders. However, they indicated that they would not block access to free content. These statements are a minor blow to Google, which says it can work perfectly well with paid content and that publishers using paywalls need Google even more to make their content discoverable.


The Hopi Tribal Council has decided to close down the Hopi Tutuveni, which is the primary newspaper covering Hopi lands. The 6,000-circulation paper, which has been publishing since the 1970s, was called “ineffective” by one tribal Council maker and didn’t merit continued funding by the budget-pressed group.


It’s the end of an era, of sorts, at the Washington Post. The paper plans to close down its last three domestic bureaus – in New York, Los Angeles and Chicago – at the end of this month in a significant retrenchment that focuses on the Washington area. The move continues a recent trend toward embattled big-city dailies shutting down the remote offices as they attempt to go hyperlocal. David Carr quotes Post Executive Editor Marcus Brauchli as saying “We are not a national news organization of record serving a general audience.” The Wall Street Journal announced plans to close its Boston bureau last month.

By paulgillin | November 26, 2009 - 11:37 am - Posted in Fake News, Google, Hyper-local, Solutions

It’s Thanksgiving Day in the US, so we present some thoughtful reading for consumption on a day of rest.

Study Examines Citizen Journalists’ Motivations

There isn’t a lot of good news for traditional media organizations in a new study prepared by two college communication professors and funded by the McCormick Foundation. In preparing New Entrepreneurs: New Perspectives on News, Researchers interviewed approximately 50 female consumers and citizen journalists to learn how they see their role in the evolving news ecosystem and what motivations prompt them to participate. While most of the participants expressed respect for traditional media outlets, they also identified some serious shortcomings, including lack of connection with the local community, failure to innovate and hostility toward the grassroots work the citizens are doing. The 18-page report is quick reading.

One of the more striking conclusions is on the subject of objectivity. The citizen journalists expressed frustration at media reporting that equates objectivity with lack of involvement.

New media creators believe that they can be objective, but still be connected to their community and to the stories they report. They saw a very strong distinction between news and opinion and took great strides to ensure that they, their contributors and their readers understood the difference, but they did not see their “participatory perspective,” a more informed, connected perspective, as encroaching on objectivity.

Citizen journalists also believe that their connections and involvement in the local community gives them an advantage over the frequently shifting ranks of beat reporters.

Being a part of the community rather than detached from it also led to more thorough reporting in the opinion of some of the new media creators. They believed they had better access to sources and were better versed in the issues.

“Our local government was hilarious. A lot of times the paper can’t point that out because the paper is an authority figure, and an authority figure who points a finger and laughs is a bully. Whereas, I was just some person on the back porch.”

There are also indications that both consumers and content creators believe that traditional media overplay conflict in the quest to make stories more compelling. This polarizes participants and frustrates efforts to find common ground. Since citizen journalists have a vested stake in their communities, they believe that sensationalism works against the progress they are trying to achieve.

Several of the citizen journalists also said that local media organizations had reacted to their work with attitudes ranging from neglect to outright hostility.

The new media creators in particular felt that traditional media’s reaction to the changes was to attack the new media rather than embrace it. The passion and respect for journalism that was seen among all creators (and even consumers) may make some feel threatened by any change to the industry. But the new media creators are more likely to see the change as an evolution that can be accepted without threatening the basic standards of the profession.

This last point is the most troubling finding of the research. Read Clayton Christensen’s book, The Innovator’s Dilemma, to learn how market disruption almost always comes from below. The new entrants, which are frequently of inferior quality, are treated with disdain by the market leaders. However, as Christiansen points out, new kids on the block open access to much larger audiences and invariably improve with time. Meanwhile, market leaders tend to stake out the high-end and gradually become niched out of existence. The only way to avoid this fate is to embrace new competition, even if it causes considerable discomfort. Reinvention doesn’t come without pain.

Journalism is Changing, Not Disappearing

Doc Searles present a well-reasoned argument why journalism isn’t disappearing from the earth but simply following the path already blazed by business. Searles, who co-authored the seminal Web 2.O essay, “The Cluetrain Manifesto,” looks at the industry from a technologist’s perspective. Much as personal computers and open source software moved computing innovation from the center to the ends of the network, journalism is undergoing a similar metamorphosis. Journalism isn’t going away so much as being democratized.

This transition is nothing new, Searles points out. Peter Drucker foresaw the end of the modern corporation in the late 1950s because “companies existed at the suffrance of the individuals who comprised them, even as it organized their work and put it to use.”

The current transition will move the nerve centers of journalism from monolithic organizations to networks of individuals. Specialists will be able to profit from their work, but they will compete on a truly open playing field. To use an analogy, in the preindustrial age anyone could set up shop and become a cooper, but only a small number of people were good enough or fast enough to make their living building barrels.

This is small consolation to the out-of-work journalists who have lost the enveloping arms of the corporate parent. Journalism’s traditionally high barrier to entry has kept out the vast majority of wannabes, but those barriers have now fallen away. Journalism in the future will be more competitive, but it will also be more innovative and rewarding because the rewards will accrue to the individual journalists rather than to their companies.

Common Sense on Creative Commons

If the concept of the Creative Commons license mystifies you, check out this essay by Joi Ito, CEO of the nonprofit Creative Commons organization. He draws an analogy to the open source license, which has revolutionized the quality and availability of software. If someone has tried to create a Google in the pre-Internet standards page, the effort would have cost billions of dollars and not worked very well. Google happened because standards were already in place and the founders didn’t have to navigate layers of approval and legal challenge. They built the basic technology for small money and evolved from there. The result is a service that has benefited the world rather than the handful of rich businesses. Had Google been created in the pre-open standards era, the fees the creators would have had to charge to make back their investment would have precluded its widespread adoption

The economics of Creative Commons and open source stands traditional business models on their head. In the past, copyright holders jealously guarded their franchise in the hopes of realizing a (usually small) license fee from its use. Under Creative Commons, the assumption is that good work will be passed around freely, usually with attribution to the author, thereby benefiting the Creator in other ways, such as through paid writing assignments, speaking engagements and publicity.

Ito’s case builds upon Doc Searles’ point that in a democratized economy, intelligence radiates outward the endpoints. The more people who adopt the work for their own use, the greater the benefit to everyone. In most cases, the creator also makes out.

There are exceptions, of course. A small number of large organizations stand to benefit when intellectual property is tightly controlled. However, openness creates opportunity for many others. Witness what has happened in the recording industry as the star-making machinery has ground to a halt and hundreds of thousands of bands have taken their case to MySpace. There may be fewer stars, but there are also more bands making a living by having control over their own destiny.

This idea even works for large entities. The success of Google Maps is largely due to the work of independent developers who have created remarkable mashups, while Unilever’s award-winning Dove Evolution TV ad has benefited from dozens of adaptations and parodies, each of which reinforces the value of the original work.

P.S. We just added a creative Commons license insignia to our right sidebar.

By paulgillin | November 19, 2009 - 11:44 pm - Posted in Facebook, Fake News, Google, Hyper-local, Paywalls, Solutions

Detroit Daily PressAfter nearly losing its two daily newspapers a year ago, Detroit is actually adding one to the stable. The Detroit Daily Press will launch next week with daily newsstand distribution at first and home delivery scheduled to begin in about a month. This is actually the title’s second appearance; it originally appeared in 1964 and lasted for about four months before folding. The owners, who said they came out of retirement to take another shot at the Detroit market, plan to distribute 200,000 daily copies and charge a fraction of what their competitors charge for newsstand sales and advertising space.

Brothers Mark and Gary Stern say they have enough capital to make a go of it for two months and need 150,000 paying subscribers to break event after that. In light of that short timeframe, the quote in Editor & Publisher seems a little odd: ” “This is a permanent situation for us.” However, the brothers say they have raised private capital and have a much more efficient operating model that does away with unions and captive printing presses, so perhaps they have cash on hand to last much longer. The operation will employ about 60 people. It has recruited several veterans of the Detroit newspaper industry.

The Detroit market was roiled early this year when the Free Press and the News scaled back their home delivery operations to three and two days per week, respectively, in the name of saving costs. Few details have emerged on the financial success of the experiment. Both saw circulation declines in the first half of this year, but well within the average range for the industry

Local writer Isak Dinesen notes that the Stern brothers are Detroit natives and so may have an affinity for their local area. She also points to a Facebook page and online mockup (above) of the new title. The promotional language advertises “paper delivered seven days,” which is a direct reference to its competitors’ reduced schedule.

Miscellany

The question of whether readers are willing to pay for news appears to come down to how you ask the question. Alan Mutters tallies up recent research and finds that the percentage of Americans who say they’d crack open their wallets ranges from a low of 20% (Forrester Research) to a high of 53% (American Press Institute). The amounts vary widely, too. We’d suggest the wording of the question and the makeup of the sample group has a lot to do with the variations. That and the fact that Internet research is inherently unreliable. Forrester at least has been doing this for a long time.


Jeff Jarvis hits the nail on the head again with an essay about the new business model for news organizations. He observes that the cost model for a successful online title is about 10% that of a print property. In other words, there’s money to be made online, but requires the cost structure to be radically changed. The problem is that most newspaper publishers  can’t stomach the idea of eliminating 90% of their staff. Of the major metro dailies that have closed this year, only one — the Seattle Post-Intelligencer — has successfully shifted it is cost model to match the online revenue opportunities. Recent reports have indicated that the P-I actually is profitable online, although few details are available.

It isn’t human nature to shoot nine out of every 10 employees. So for many publishers, it’s easier simply to go under completely. That’s why Jarvis argues that bankruptcy is a bit of a magic potion. It’s an opportunity to get out from under debt, blow up the unions and completely restructure the way an organization works. Unfortunately, he correctly points out that those publishers that have gone through the bankruptcy procedure — which is most of them — have mostly failed to do more than trim a few expenses here and there. That isn’t going to save them; it will just postpone the inevitable.


The New York Times will end its Times Extra aggregation experiment in two weeks, about a year after launching the feature. The company insists that the decision isn’t a backtrack from the goal of aggregating outside content but rather than the content would now be presented within stories rather than on a dedicated site.


The New York Sun, a weekdaily that shut down a year ago, has been rejuvenated online. It will be resurrected for a 20-week run featuring crosswords from famous puzzle editor Peter Gordon for $1 per week. No word on whether management will decide whether to continue publishing the paper, but we expect that revenue will be an important factor.


BusinessWeek is reportedly set to lay off 100 people in the wake of its acquisition by Bloomberg LP. It appears that layoffs will be across the board, with employees who are in the line of fire being asked to submit resumes, news clips, and 250-word statements about their qualifications for continuing to work at the esteemed business publisher. BusinessWeek becomes property of Bloomberg on Dec. 1.


The Associated Press laid off 57 union workers, including 33 editors. The newswire is seeking to cut its personnel expenses by 10% by the end of the year.


Citizen journalism startup AllVoices will start paying professional journalists to cover beats, although the compensation is a meager $250 for now. The site has more than 200,000 registered members, most of whom contribute their work for free. AllVoices’ CEO Amra Tareen said the program is intended to recognize that these are “tough times for many journalists as news organizations downsize” and noted that reporters could earn more than the basic fee if their stories generate a lot of traffic. We profiled AllVoices last year.

And Finally…

Go to the basic Google home page and start typing a question. See what the Genius Google, in its near-infinite wisdom, thinks you’re asking when it provides all those “helpful” suggestions in a drop-down box. It turns out that certain kinds of queries generate amusing suggestions. For example, type “Is there any” (sans quotation marks) and see what Google suggests you really mean. (Okay, so we stole that from TheNextWeb.com.) Let’s get creative… Type in “why will” or “how come” or even “why is it that” and see what you come up with. The results are so strange that this feels like a big practical joke on Google’s part, but it does lend itself to endless experimentation.

By paulgillin | November 16, 2009 - 9:22 am - Posted in Facebook, Fake News, Google, Hyper-local, Paywalls

The debate over whether search engines are friend or foe to the newspaper industry continues to grow and become more complex.

Rupert Murdoch says he will really go ahead with his stated plans to remove his portfolio of publications from Google’s search index. Jonathan Miller, News Corp’s chief digital officer, told the Monaco Media Forum on Friday that the company would begin blocking Google’s search spiders within a few months. Miller said Google brings in an army of one-click visitors who are “the least valuable traffic to us…You can survive without it.” He also said Murdoch intends to lead the industry in the just-say-no campaign. A Google spokesman responded that the search engine sends about 100,000 clicks to news organizations every minute. TechCrunch estimates that Google drives about one quarter of the total traffic to The Wall Street Journal.

While there’s no doubt that Murdoch is serious about drawing a line in the sand on this issue, the decision to talk about it this far in advance indicates that this is a negotiating tactic. Much as Hearst and the New York Times Co. wrung concessions from unions by threatening to close the papers they own, Murdoch may be looking to extract some kind of licensing deal from Google in return for backing down.

The Journal and the Financial Times are the only two daily newspapers that are having any success with a paid subscription model because both provide information that subscribers see as essential to their business. Few other newspapers can make that claim, which is why paywalls have been so difficult to implement.

Miller’s comment about drive-by visitors is worth noting. Publishers and auditors tend to look at traffic as the ultimate metric of success, but there are different kinds of traffic. Sex and celebrities drive page views just as they sell newsstand copies, but that kind of traffic is undesirable to most advertisers and extremely hard to monetize. If Murdoch has decided that his core base of paying and print subscribers are sufficient to run the company, he may be choosing to press his advantage while he still has leverage. The Wall Street Journal was the only large US newspaper to show any growth in the recent Audit Bureau Of Circulation report and Murdoch may have decided that he doesn’t need the casual visitor in order to be successful.

The Bing Factor

Media entrepreneur Jason Calacanis thinks Murdoch wants to do a deal. He suggests that the publishing tycoon could strike an exclusivity agreement with Microsoft Bing. This would have the win-win effect of driving revenue from Microsoft’s deep pockets while also upping the ante in the search wars. It’s an intriguing idea, and few other companies have the throw weight to pull it off.

Bing appeals to news executives as a foil for Google. TechCrunch reported last week that Microsoft held a secret meeting with representatives of some of Europe’s largest newspapers to discuss throwing its weight behind ACAP, a protocol that provides a variety of access controls over content. TechCrunch says Microsoft told the European publishers that it’s ready to commit £100,000 to fund development of ACAP, which permits search engines, for example, to index the full content of an article while displaying only part of it to a casual visitor. The report speculates that Microsoft may be hoping to use publishers as allies in a flank attack on Google by striking deals that give Bing exclusive or semi-exclusive access to their content.

Bloom Fading from User-Generated Content Rose?

Is user generated content beginning to lose some of its shine? Current TV, the cable channel founded by former Vice President Al Gore is in the process of retooling its content model to emphasize acquired and compiled programming while cutting back on standalone viewer submissions. The company will lay off 80 people in the process. Current TV says that while it’s as gung ho as ever on user-generated content, it will shift to a style of programming that sounds more reminiscent of America’s Funniest Home Videos than full length amateur documentaries. Chief Operating Officer Joanna Drake Earl also said “viewer-created ad messages” have been a huge success, with viewers preferring them by a 9-1 margin and advertisers reporting higher recall rates.

The Current TV downsizing bookends a year that began with the shutdown of another prominent user generated media company, 8020 Media. That publisher had a brief moment in the spotlight when it produced two print magazines consisting entirely of submissions from readers. The experiment proved that user-generated content is no panacea, however. The task of sorting through thousands of articles and photographs and turning them into professional-looking copy was little more efficient than working with professional journalists. The advertising downturn didn’t help.

The troubles of these prominent experiments shouldn’t be seen as a referendum on citizen media. Scores of other ventures are ongoing and an increasing number of events are being reported first through channels like Twitter. The most viable models appear to be those that combine citizen reports with moderation by professional editors. Perhaps America’s Funniest Home Videos had this all figured out years ago.

Miscellany

Maxim GrinevIf you’re following this Twitter thing that everyone is so excited about, you should check out a couple of new resources. Twitter Times is “a real-time personalized newspaper generated from your Twitter account” and it’s a pretty good metaphor for the way trust is awarded in the new world of democratized information. The service chooses news and blog posts mentioned in the Twitter streams of people you follow. The result is a digest that looks like a newspaper, only the stories are selected by your friends.

The algorithm behind Twitter Times is obscure and the site appears to be the work of a single Russian programmer named Maxim Grinev (right). While it doesn’t try to capture every recommendation from trusted sources, its constantly changing selection of content pretty much reflects the topics we are interested in. Users can share personalized home pages with each other and, of course, follow tweeters mentioned therein.

Also check out MuckRack.com. It’s a collection of jounalist Twitter feeds set up by a small group of people who call themselves Sawhorse Media. Journalists have to apply for inclusion and list a publication they are affiliated with before being added to the list. The qualification criteria seems a bit outdated to us in this age of citizen media, but the resulting list is a pretty good lineup of media pros. MuckRack is one of 16 identical sites that run the topical gamut from beauty to beer. It seems that lists are all the new rage on Twitter.


The wrangling over Philadelphia’s two bankrupt newspapers continues to grow more bizarre. A Federal district court judge last week ruled that the creditors trying to take control of The Philadelphia Inquirer and Philadelphia Daily News must make a cash offer for the papers rather than simply taking control of them from the bankrupt Philadelphia Newspapers, LLC. The two parties have engaged in months of legal wrangling, even trading accusations of document theft. The new ruling opens the bidding to third parties as well as current ownership, with the courts apparently trying to steer the matter toward a resolution that keeps both newspapers operating.


Publishers can take heart in recent numbers from Scarborough Research that indicate that newspapers continue to be at the center of American reading habits. Writing on Media Post, Scarborough’s Bob Cohen cites the following 2009 stats:

  • 74% of adults read a paper in print or online during the past week. Newspaper readership in some markets reach upwards of 90%;
  • 19% visited a newspaper website during the past week;
  • 70% of American adults read a printed newspaper during an average week.

Scarborough’s numbers jive with other data that indicates that newspaper readership — online and in print — continues at all-time highs. The problem is monetizing the low-value web traffic. Cohen suggests that publishers need to do a better job of selling the centrality of their products to the audience’s daily habits. “Aggressive self-promotion, while not a natural inclination of this culture, could go a long way in these unusual times,” he writes.

By paulgillin | October 15, 2009 - 8:23 am - Posted in Facebook, Fake News, Google, Hyper-local, Paywalls

Paid-content advocate Steven Brill (right) has been busy defending his position lately. He squares off over the pay wall issue with visionary Clay Shirky on McKinsey & Co.’s website.  Shirky says forget about charging readers for content. They’ll pay only if the information is “necessary, irreplaceable and unshareable.”  The Financial Times can get away with charging for online access because people make money from the information they find there, but few outlets have the kind of audience demographics to do the same. On the sharability point, Shirky notes that preventing paying subscribers from sending interesting information to their friends goes against the grain of the Internet, thereby subverting the pay wall by its very nature.

Brill begs to differ. The point is not to charge everyone for access, he says, but rather to charge those people who are most committed to the product and are willing to pay. So a college newspaper could ask alumni to pay for a subscription in order to subsidize free copies for the students. Brill says he basically agrees with Shirky but thinks publishers should go after subscription revenue where they can get it. He resorts to that most annoying of branding tactics by inserting that little ™ symbol whenever he mentions his own products. We at the Death Watch™ just hate that.

Brill was also at an event sponsored by the Paley Center for Media that put him up against National Public Radio CEO Vivian Schiller, iconoclast Jeff Jarvis and media consultant Shelly Palmer. The most damning quote came from Vivian Schiller, who was previously general manager of NYTimes.com during the newspaper’s ill-fated TimesSelect experiment. The pay-walled venture “made $10 million, but I don’t think it was worth it,” she said. “Trying to force a change in audiences’ behavior is the fundamental problem I have with some of these pay wall models.” PaidContent.org’s David Kaplan notes that despite the debate format, the panelists really weren’t that far apart on the fundamental issues. All of them believe publishers need to find new ways to monetize their audiences. It’s just that most believe that charging for content that readers can find elsewhere for free is not the way to do it.

Bloggers Need Shield Laws

Writing on Media Shift, Clothilde Le Coz says a double standard applies when it comes to shield laws for citizen journalists. She notes that 37 states have passed laws that protect journalists from prosecution for failing to reveal their sources. Now there is a bill awaiting Senate approval that proposes to implement a shield law on a national level. The problem is that the bill defines journalists as people who work for professional media organizations. Bloggers are not specifically addressed in its language, which seems a rather blatant oversight these days.

Josh_WolfLe Coz cites the 2005 case of journalist and blogger Josh Wolf, who was jailed for failing to hand over video of a clash between protesters and police during the G8 summit. Wolf spent a month in jail but was eventually released under the terms of California’s shield law. “Imagine what would have happened if Wolf wasn’t a journalist and couldn’t argue his right to protect his sources?” Le Coz writes. “He would have been forced to give up his footage and thus become an accomplice in the arrest of protesters.”

Blogger anonymity is a thorn in the side of many professional journalists, but the writer argues that it’s an essential tool for bloggers in some countries if they are to speak freely at all. Even in the US, the rise of citizen journalism as a legitimate complement to mainstream media would seem to argue for an extension of legal protection to those who happen to be on the scene when something happens and who report the details.

Miscellany

If you have a couple of hours to kill and want to trace the history of the Boston Globes near-death experience at the hands of owner New York Times Co., PaidContent.org has a link list of its coverage in reverse chronological order.


USA Todays loss is The Wall Street Journal‘s gain. As the Gannett-owned week daily announced a plunge in daily circulation figures earlier this week, the Journal reported a year-over-year increase of .8%, making it the top-circulating US daily. The shift in industry leadership has more to do with accounting practices than actual leadership habits. USA Today attributed much of its circulation plunged to Marriott’s decision to stop distributing the paper free to all guests in its hotels. Meanwhile, changes in Audit Bureau of Control rules now permit the Journal to count more of its deeply discounted copies as legitimate circulation.


“We bought BusinessWeek to invest in it,” says Bloomberg Chief Content Officer Norm Pearlstine in an interview with PaidContent.org. The former Wall Street Journal and Time, Inc. executive says Bloomberg did have some reservations prior to its blockbuster acquisition of the struggling newsweekly, which was announced earlier this week, but that the financial publisher sees BusinessWeek as a tool to expand its reach into the executive suite. Bloomberg intends to invest in the magazine’s editorial staff and become a “true newsweekly,” meaning 52 issues a year and no games during slow times. Paid content.org has a history of the BusinessWeek sale in links.


Huffington Post is doing some pretty creative stuff with customization, reports Zach Seward on the Nieman Journalism Lab. It’s writing two different headlines for some stories and showing them randomly to viewers for five minutes. After that time, the headline that generates the most clicks becomes the default. Huffington Post is also toying with the idea of regional versions of its homepage that would serve up, for example, a different menu of stories to the lunchtime crowd in New York than to people just arriving at their workplace in Los Angeles.


After years of cutbacks and sales declines, the Dallas Morning News is fighting back by raising subscription prices and investing in better journalism. The seven-day home delivery rate just jumped 43%, making the Morning News one of the US’s most expensive metro dailies. The paper has also added pages, increased local news and sports coverage, expanded its recipe section and introduced a new feature in the business section. And it’s looking to hire five reporters. “We need it to continue to be profitable so that we have the funds to invest to make the transition…to digital,” says publisher Jim Moroney.


If you’re using WordPress for your blog (and who isn’t these days?) then be sure to check out this list of 85 WordPress plug-ins for blogging journalists. They include gems like BackType Connect, which pulls comments posted about you on other social media sites into your own pages, and Global Translator, which translates entries into 34 different languages. We’ll include a plug here for Apture, a utility that makes it drop-dead simple to insert links and media into posts without going through the tedious download and upload process. See our ham-handed application of Apture in the Wikipedia clip above. We’re still learning.

And Finally…

Ninety-three percent of all newspaper sales “can now be attributed to kidnappers seeking to prove the day’s date in filmed ransom demands,” reports The Onion in a hilarious spoof on the industry downturn. It seems that evildoers just can’t get enough of “the smell of ink coupled with the mildew odor of a windowless basement.” Publishers are seizing the opportunity to cater to this influential audience by targeting advertorials and special sections devoted to ski masks, abandoned warehouses and industrial meat freezers.

By paulgillin | October 13, 2009 - 4:43 am - Posted in Facebook, Fake News, Google, Hyper-local, Paywalls

Tom CurleyThe CEO of the Associated Press is stirring up trouble in China. Tom Curley (right) took the opportunity of an address to the World Media Summit in Beijing to outline plans for an AP-led initiative to retake control of intellectual property produced by the organization and its members.

The three-part initiative includes the News Registry, which is a rights management and tracking system that includes some kind of digital licensing protocols. He also said the AP will create a NewsMap, which is a master index of original content submitted to the registry, and NewsGuide, which is “an aggregated body of unique news content,” that sounds a little bit like Google News only a lot harder to use. All this is happening under the banner of “Protect, Point and Pay,” the objective apparently been to make it really difficult for aggregators to access AP content without paying for it. Of course, history shown that, when faced with roadblocks like this, aggregators simply go elsewhere. No timeframe for the new initiatives was announced.

Jeff Jarvis is having none of it. The media iconoclast says he can’t help pointing out the irony of Curley’s choosing to unveil the AP’s plans in a land where government exercises tight control over what citizens may know. The whole idea indicates that the AP doesn’t understand the dynamics of the link economy and word-of-mouth transmission. Curley and his fellow control freaks, “are the ones killing newspapers, not the Internet,” Jarvis says.

Condé Nast ’09 Revenue Decline May Hit $1 Billion

If anyone doubts how hard this economy has hit the luxury sector, they have only to look at the dismal performance of Condé Nast. Newsweek reports that the upscale magazine publisher – one of the nation nation’s three biggest — may see its ad revenue drop by $1 billion in 2009. In light of that disaster, it’s not surprising that Condé Nast last week decided to close venerable publications like Gourmet and Modern Bride. The company still owns Architectural Digest, Vanity Fair, The New Yorker, GQ, Vogue, and Wired.

But for how long? Newsweek estimates that ad revenues at Architectural Digest are off by almost half and that Wired and Vanity Fairare off 35% and 27%, respectively. For the newspaper industry, there’s bad news, too. Condé Nast owns newspapers in more than 20 cities through its Advance Publications subsidiary. Cost-cutting could force cutbacks at those titles as well.

Glimmers of Good News

Emarketer_h109_Chart2_thumbNewspaper stocks are finally coming back from the dead, but can they hold their gains? MediaPost points to encouraging news. Since April, Gannett stock has more than tripled from $3.81 to $12.50, McClatchy has quintupled to $2.56, and Media General has jumped 250% from $2.54 to $8.86. It could be that the current valuations better reflect reality, Erik Sass suggests. Newspaper stocks became such a hot potato during the revenue implosions of the last two years that investors may have forgotten that the companies still have valuable audiences and profitable businesses.

Another researcher says the online ad market is bottoming out. eMarketer analyst David Hallerman says ad declines in the second half of 2009 will be less than the first half’s 5.3% drop. These days, that’s considered good news. See the eMarketer chart above. It looks like the big gainer will be search while classified advertising will lose ground.

Miscellany

For beleaguered news industry veteran who happen to speak Portuguese, the new mantra may be “goes south, young reporter.” The people of Brazil are reading newspapers in bigger numbers than ever, reports The Guardian. Total circulation of Brazilian newspapers rose 12% in 2007, or nearly five times the global average. It was up another 5% last year. The cause, apparently, is rapid growth in the middle class, which is seeing disposable income increase and creating both advertiser and reader demand. Newspaper revenues have risen every year since 2001. Rio de Janeiro’s historic Olympic Games win will only add life to the party.


Ink-stained wretches who enjoy pointing out the failings of the blogosphere should read Paul Carr’s rant about an apparently flagrant miscarriage of journalistic justice by ZDNet. The story, which was the work of a ZDNet blogger named Richard Koman, alleged that Yahoo had passed the names and e-mail addresses of hundreds of thousands of bloggers to Iranian authorities during the country’s controversial election. It turns out Koman‘s unnamed source for the story was an Iranian blogger with a decidedly vested interest in spreading misinformation. ZDNet has since retracted and apologized for the misstep. Carr isn’t letting the publisher get off that easily, however. He lectures blog aggregators in general — and ZDNet in this particular — for shoddy journalism for not even passing the blog entry by a second set of eyes before posting it. Quoting Winston Churchill: “A lie gets halfway around the world before the truth has a chance to get its pants on.”


USA Today has defied the industry circulation trends with minimal losses for the last two years, but that’s all about to come to an end. The newspaper is expecting circulation to drop 17%, the largest decline in its 27-year history. That translates into a loss of nearly 400,000 daily copies. The losses are apparently due to USA Today‘s reliance on hotel distribution. Cutbacks in business travel, combined with Marriott’s decision to discontinue automatic deliveries to its guests, created a potent double whammy.


Chicago has a new newspaper magnate, and he says he’s not going to repeat the mistakes of the last one. James Tyree, 51, chairman of Mesirow Financial, can’t help being compared to Sam Zell, the real estate magnate who bought Tribune Co. in 2007 and presided over its rapid descent into bankruptcy. Tyree (right) says Sun-Times Media Group is different. For one thing, there’s no debt. For another, Tyree understands the Internet. He reads six papers daily, all of them online. He has also made no bones about the challenges facing the company and has wrung significant concessions from the unions as a precursor to acquiring the Chicago Sun-Times and 58 suburban titles. If all goes as planned, he will take over control of the company in late October, much to the relief of employees and the Internal Revenue Service, which is owed more than $600 million by former owners.


The Russian owner of the London Evening Standard has decided to stop playing pricing games and simply make the 182-year-old newspaper free. Alexander Lebedev (left) says the move will more than double distribution from 250,000 daily copies to 600,000. The billionaire banking magnate, who took over the paper earlier this year, says the loss of circulation revenue can be more than made up by advertising gains. However, skeptics say that’s a long shot in a market that has recently seen the loss of one free title (TheLondonPaper) and that shows no sign of an advertising upturn.


Canwest Global Communications will be run by a group of creditors as it attempts to dig out from more than $4 billion in debt. Canada’s largest publisher was granted bankruptcy protection late last week. The company owns a variety of broadcasting and print businesses including Global TV and the National Post. Its acquisition of the latter is now widely seen as the source of its current difficulties because it loaded down the company with debt.


The Claremont (N.H.) Eagle has been resuscitated and removed from our R.I.P. list after a new owner rehired about 20 staff members and relaunched the 8,000-circulation newspaper on a somewhat-less-than-daily frequency.

And Finally…

It often takes an insider who understands the existing cultural norms to effect real change. That’s why Dan Gillmor continues to be such an effective voice for new-media reform. The former San Jose Mercury News columnist posts a list of 22 ideas for “changing the way news is produced.” They include simplifying language to speak in facts, not euphemisms, linking aggressively to competitors’ content, doing away with the use of unnamed sources and illuminating the motives of the people behind reported stories. While some of Gillmor’s proscriptions may seem condescending, his manifesto reflects the way information is communicated in the emerging bottom-up world. More than 100 commenters contribute their own addenda.

By paulgillin | August 24, 2009 - 11:23 am - Posted in Facebook, Fake News, Google, Hyper-local, Solutions

Hyperlocal LogoBob Garfield of NPR’s “On The Media” interviews media superblogger Jeff Jarvis and asks “Can journalism be sustained in the top 25 markets if all the dailies fold?

The question was prompted by a recent project by the City University of New York Graduate School Of Journalism that created economic models for next-generation news organizations. Jarvis says a decentralized, hyperlocal newsgathering infrastructure is not only plausible but quite profitable. Some hyperlocal bloggers are already pulling in up to $200,000 annually in revenue, he says, and that’s without the sophisticated funding and advertising mechanisms that are now being developed. We’d like to talk to one of these people.

The metropolitan news organization of the future will be smaller but no less profitable than that of today, Jarvis predicts. His study foresees a full-time staff of about 45 people with substantial contributions from locals. “It needs to work more collaboratively with bloggers and other locals,” he says. All together, a next-generation metro newsroom could have about 275 regular contributors.

“At the end of three years, our research shows that these businesses bring in margins that are reminiscent of the glory days of newspapers,” Jarvis states. “However, they’re much smaller businesses. A 20% margin on a $30 million business is not the same as on a $400 million business. But it is profitable, and that means it’s sustainable.”

Ever the optimist, Jarvis further states that journalism can become “better and richer” in the new model, Although there’s going to be some chaos in the process, “I believe we can actually improve journalism, not just save it,” he says.


They won’t be doing either in Loudoun, Va. The Washington Post Co. is closing its experimental hyperlocal site, the LoudounExtra, after two years, saying that the business “was not a sustainable model.” There were extenuating factors, however. The executives who launched the site left soon after startup and LoudounExtra never received the appropriate attention from the struggling parent company. One of those execs Rob Curley, moved on to bigger and better things in Las Vegas.

Miscellany

The Chicago Sun-Times Media Group (STMG) may be a few weeks from insolvency. The owner of the Sun-Times newspaper has just $19.3 million in cash left and is burning nearly $1 million per week, according to court documents. Chairman Jeremy Halbreich said he has been talking with several potential buyers who are more focused on cost structure than cash on hand.  STMG has been in Chapter 11 bankruptcy since March 31. If it runs out of money, it would probably have to abruptly shut down without offering severance or other transitional amenities.


The Red Wing (Minn.) Republican Eagle will cut back from five days to two days a week. “Goodhue County’s No. 1 news Web site” will continue to be updated daily. The paper said the cutbacks were being made in order to save money and to focus  reporting on its local market.


In the economically devastated region of South Florida, the 55-year-old Boca Raton News published its last print edition yesterday. The paper had previously cut back from five days per week to three. No employees will be laid off, but the paper’s offices will be closed and everyone will work from home. Perhaps this is precisely what Jeff Jarvis has in mind.


The New York Times is quietly seeking a buyer for its Santa Rosa (Calif.) Press Democrat,” said the anonymous message that landed in our inbox. Now you know as much as we do.

And finally…

As we enter the last two weeks of summer and news all but grinds to a halt, bloggers are turning to the offbeat and bizarre. Former Baltimore Sun copy chief John McIntyre reviews a third and expanded edition of “The F Word (Oxford University Press, 270 pages, $11.53 on Amazon), a book that is all about, well, the “F word.” Author Jesse Sheidlower apparently scoured 500 years of English literature to trace the evolution of everyone’s favorite expletive from its mid-15th century origins on the European continent to Jon Stewart on The Daily Show. In the course of his research, Mr. Sheidlower “read an astonishing amount of Victorian pornography,” McIntyre concludes. We can’t wait till Google gets around to putting it all on line.


We’ve been reading with some dismay recently that the US no longer ranks in the top 25 countries on high school achievement test scores. We don’t want to believe that, but then we see videos like this monologue by a resident of Santa Cruz, Calif. testifying before the city Council last year about, we think, vegetables. It speaks for itself.  (Via Free From Editors.)

By paulgillin | August 18, 2009 - 1:15 pm - Posted in Facebook, Fake News, Google, Paywalls, Solutions

Did you know they still do paste-up at the San Diego Union-Tribune? That’s just one of the revelations in a story about the new openness of the U-T’s management, an openness that is apparently playing very well with employees. Having laid off more than 300 people since taking control of the daily in May, Platinum Equity is now forecasting a profit of $5 million this year, which would be a major turnaround from the $8 million the paper was on track to lose when new management arrived.

The extent of the new ownership’s transparency about the paper’s finances and operations apparently surprised and pleased staffers, who had been privy to almost no financial information under former owners the Copley family. They learned that the U-T’s revenues have dropped 53% since 2006 while profitability has plummeted from $67 million that year to the expected $8 million loss this year. They also learned that the paper has shed nearly half its staff in the last 21 months. However, cuts like that are what set the stage for a return to profitability. Staffers apparently liked what they heard. They told Voice of San Diego that Platinum’s decisiveness was a welcome change from the plodding pace of change under the Copleys. Now they need to work on getting rid of those paste-up boards.


Platinum’s early success at the U-T is apparently not typical of private equity firms. Yesterday’s blockbuster announcement that Reader’s Digest is bankrupt cast a harsh spotlight on Ripplewood Holdings, which bought the publisher for $1.6 billion in 2007 and which has now seen that entire investment wiped out by bankruptcy. Reader’s Digest magazine, which was once a coffee-table staple, has suffered circulation declines of more than half over the last 30 years and 40% in the last decade. The company is staggering under $2.2 billion in debt. Under the proposed reorganization, creditors will now own 92.5% of the company, which publishes more than 100 titles. Even after the debt is restructured, though, Readers Digest will owe four times its annual earnings to lenders.


Meanwhile, the owner of Philadelphia’s two largest newspapers has proposed an audacious plan to get creditors off his back. Brian Tierney wants to swap $300 million in debt for $90 million in cash, real estate and bankruptcy costs. Under the proposed deal, creditors would get little ownership stake in Philadelphia Newspaper Holdings, while the company would walk away from most of its debt. Tierney appears to be betting that the alternative of total insolvency will scare lenders into accepting the deal, but an attorney for the creditors calls the plan a “horrible proposal.”

Miscellany

The Financial Times began charging for access to its website in 2002, and history is vindicating the London-based publisher. With media leaders like Rupert Murdoch now openly advocating for pay walls, the FT is stepping up its experimentation with new paid-content models. It plans to add a micropayment system for access to individual articles and it recently launched an online newsletter for investors in China that costs $4,138 a year for a subscription. The FT newspaper has only 117,000 paid online subscribers, compared to more than one million for The Wall Street Journal, but it charges $300 a year for Web access. CEO John Ridding says he’s pleased that the industry is finally coming around to seeing things the way the FT has seen them for many years. “Quality journalism has to be paid for,” he tells The New York Times.


EveryBlock ScreenA partnership of Microsoft and MSNBC made off with EveryBlock and Alan Mutter can’t quite believe it. “If ever there were an application designed to fast-forward newspapers into at least the late 20th Century, then this was it,” he writes. Funded by a Knight Foundation grant, EveryBlock (screen grab at right) is perhaps the nation’s most visible experiment in hyperlocal news. It covers 15 cities with news focused on tight geographic segments. Under Microsoft/MSNBC ownership, expect that coverage to expand dramatically. Microsoft was actually an early innovator in hyperlocal publishing with its Sidewalk city guides more than a decade ago. Sidewalk bombed, but the concept may simply have been ahead of its time.


Things continue to rock and roll under new ownership at the Waco Tribune. A few weeks ago, the paper made headlines when the new owner added the words “In God We Trust” under the front-page logo. Now it has jettisoned rock musician and gun activist Ted Nugent as a columnist after Nugent refused to tone down invective and personal attacks in a weekly guest column he writes. Editor Carlos Sanchez makes it clear that he was somewhat reluctant to carry out the new owner’s orders to reprimand Nugent, but he was stunned and outraged by the tactics Nugent used to lodge his protests.


The AP has one of those charming throwback pieces about The Budget, a 119-year-old newspaper that serves Amish and Mennonite communities and which seems to have none of the problems or pressures of its Internet-addled counterparts. In fact, the 20,000 readers seem to be quite militant about keeping The Budget in print and delivered by mail to their homes each week. The Budget’s owners and editors aren’t Amish, but they’re careful not to offend their pious readership. Ads for alcohol and tobacco aren’t accepted and much of the content consists of homespun diary entries submitted by a network of unpaid correspondents. To the geographically dispersed Amish, The Budget is kind of a hard-copy Facebook. It’s the way they keep up to date on births, deaths and the price of wheat. Circulation has stayed strong even during the economic downturn.

By paulgillin | August 14, 2009 - 11:29 am - Posted in Fake News, Google, Hyper-local, Paywalls, Solutions

PenguinsMark Potts elucidates a criticism of pack journalism that we’ve been expressing for some time: Why do news organizations send so many people to cover the same event?  Potts observes that the Tribune Company “had 14 reporters, columnists and photogs at this year’s Super Bowl, even though neither Super Bowl team came from a city where Tribune actually has a newspaper.” Tribune Co. has apparently wised up and is consolidating some sports beats. Potts also points to the Dayton Daily News, which recently forced its Cincinnati Reds beat reporter into retirement. Potts estimates the paper was spending about $250,000 a year for the 37-year veteran to cover a baseball team 55 miles away that was already being covered by the AP. Perhaps that money would be better used to double up on coverage of local sports, although Potts doubts that’s what’ll happen.

We feel the same way whenever we watch a political convention or a Presidential press conference. Hundreds of journalists travel from far away, stay at expensive hotels and drink top-shelf booze to report the same things everyone can already see on TV. Is it possible that Super Bowl trips are used as rewards for treasured staffers? Could a couple of nice dinners out or a $1,000 bonus accomplish the same objective at less cost? We’re just asking.


Although we outsource most of our layoff coverage to the vastly superior work of Erica Smith, we occasionally see news that merits a comment. Such is the case in San Diego, where anyone who thought Platinum Equity would be the white knight to preserve jobs at the Union-Tribune should have those dreams dashed by the latest round of layoffs. The new owner cut 112 jobs this week on top of 192 announced shortly after Platinum assumed control in May. That means Platinum has laid off nearly 30% of the U-T’s workforce in less than four months. The story on the U-T website reads like a press release, mixing news of the job cuts with upbeat talk about investments in new pagination systems and improvements in local reporting. There is no effort to analyze the impact of Platinum Equity’s ownership on the staff or the product they produce, and no comments about the human impact. Perhaps that’s being held for a day two story.

We also have to give the Journal News of Westchester County a nod for their innovative idea of firing all 288 employees and inviting them to re-apply for 218 jobs. It’s not layoff, it’s a job fair! Seriously, the company plans to make all rehiring decisions final by the week of August 24, which means that managers must conduct 218 interviews within the next two weeks. Just shoot us. Fortunately, August is a slow week in the publishing business.


Journalism Online, LLC, the company formed by Steven Brill to help newspapers charge for content, said 506 publications have now signed up for its affiliate network. In a press release carefully crafted to avoid the gaze of antitrust regulators, the company said its customers are eyeing annual charges of $50 to $100 per subscriber “with little diminution of overall page views or online ad revenue.” Neat trick.

Sites with one million monthly page views can expect to earn an additional $5 million to $10 million annually through reader revenue, which figures out to about 40 to 80 cents per page view. Wow, if any plan can generate 40 cents per page view, sign us up! Journalism Online was cautious to stress that each individual publisher will make its own decisions about what, and whether, to charge. “We’re giving them all the dials to turn…but they will be the ones turning the dials,” Brill said.


Perhaps the best argument we’ve seen against citizen journalism is the parade of crazies showing up to criticize the Obama health care plan. The thought that some of these people could acquire a following is truly unsettling. Sacramento Bee cartoonist Rex Babin illustrates this brilliantly, provoking the usual rash of political diatribes.

Clown hall

By paulgillin | - 11:00 am - Posted in Google, Hyper-local

Wikipedia logoIn our interview last week, Ken Doctor commented, ““Newspapers missed the search market and are still paying the price.” A confidential Associated Press document dramatizes how true that statement is.

The evidence is buried in an otherwise dry discussion of measures the AP plans to take to track and monetize its proprietary content. Beginning on page five, the document recounts Web activity in the hours following the first reports of Michael Jackson’s death. It contrasts this to Web user behavior following the 1997 death of Princess Diana and the September 11, 2001 terrorist attacks.

The contrast is startling. When the earlier blockbuster stories broke, Web users mostly went to branded websites and continually refreshed the pages for updates. When Jackson died, however, the behavior took on a new form. “Two of the biggest beneficiaries of that traffic bonanza were Twitter and Wikipedia, a couple of digital natives that would have been viewed as very unlikely news competitors a few years ago,” the AP document observes.

Unholy Troika

Michael JacksonThe new pattern described by AP looks like this: People learn of new information on Twitter, they search on Google and then head to Wikipedia. The result: “Google News was the single largest beneficiary of traffic for ‘Michael Jackson’ searches, attracting 7.1% of the clicks in the four-week period measured. Wikipedia was a close second, receiving 6.8%…the only traditional media outlet in the top 10 was tenth at 1.5%.” In fact, “The Los Angeles Times, at the heart of the story, managed to capture [just] .79% of the ‘Michael Jackson’ search traffic. It was the lone American newspaper site in the top 20.”

Consider the implications of this behavioral change. In the new troika of news dissemination, newspapers are almost completely boxed out of the equation. Even CNN, which was the big daddy of online news just a few years ago, has been resoundingly thumped by Wikipedia. The only player in the triumvirate that makes a profit is Google News, which produces no original content at all. It drew nearly 5 times the traffic of the top performing for-profit content site.

Taking Back the News

The AP document goes on to outline a plan to reclaim ownership of intellectual property through a code wrapper that makes content trackable, a common tagging and indexing scheme and enhanced publisher reports. Ultimately, the report fingers Wikipedia as the biggest rival to news organizations.

Zachary Seward at Nieman Journalism Lab has been tracking and analyzing the content. The big news for publishers is that the AP indicates that it will begin withholding some information from even its paying subscribers in order to drive traffic to a central AP website. Seward quotes an AP legal representative trying to untangle the vagaries in the document. Seward concludes that “The AP would essentially be relying on its vast network of members to provide search engine optimization for its most unique content.” Nearly 50 comments have been logged in the last 48 hours, and we suspect this is only the beginning of the debate.”