We sorted through our 147 entries of 2008 to come up with the stories that surprised us, delighted us or made us shake our heads in disbelief. We’ll present them as a series of posts over the next few days in hopes that you’ll find them to be as memorable as we did. Happy New Year!

Management Ineptitude

The Cleveland Plain Dealer wrote a case history for the how not to handle a layoff. Staff were told not to come in to work until after 9:30 a.m. on Dec. 2. Laid-off employees were notified by phone. Those who didn’t get a call were expected to promptly come to the office. Management then arranged for laid-off employees to clean out their desks on a Saturday morning and to enter the building from the back where they wouldn’t attract the attention.

 
In March, Tribune Co. CEO Sam Zell was caught on video telling one of his reporter employees, “F**k you.” He muttered the comment under his breath at the end of a response to an Orlando Sentinel’s reporter’s pointed question about how newspapers can thrive by giving readers what they want when all readers want is stories about puppy dogs.
 

The Chinese Daily News had to pay $5.2 million for allegedly forcing reporters to file five stories a day and to rush between news conferences and interviews. Ad quotas were unreasonably high and production workers were forced to labor nonstop. Reporters testified that they had to work six days a week, 12 hours a day, but weren’t able to complain because of pressure and the culture of intimidation.

Several publishers chose Valentine’s Day to announce major layoffs.

The Denver alternative weekly Westword reported that staff members of the Longmont, Colo. Times-Call newspaper were invited to the publisher’s holiday party – as parking valets. Staffers reportedly earned what they got for their day jobs, only they spent their time parking the cars of rich people in attendance.

Los Angeles Times publisher David Hiller hatched a plan to move the paper’s monthly magazine completely under the control of the advertising department without telling the newspaper’s editor. Hiller reportedly hired a new editor and planned to replace the magazine’s entire nine-person editorial staff without telling anyone on the editorial side. Hiller resigned a few weeks later.

In June, Tribune Co. launched a campaign to measure journalist productivity by the number of column inches of copy they produced. Noting that Los Angeles Times reporters turn out about one-sixth as many column inches as their counterparts in Hartford or Baltimore, Tribune COO Randy Michaels issued a warning to writers and editors. “When you get into the individuals, you find out that you can eliminate a fair number of people while eliminating not very much content,” he said.

Slate’s Jack Shafer analyzed the use of anonymous sources by major newspapers. He created a few Google Alerts to look for words like “anonymity” and then looked at the stories to see if the secrecy was warranted. In most cases, he found that that the anonymous quotes were either obvious, self-serving or contributed nothing to the story.

Killing the Host

The Newspaper Guild in Honolulu printed up 100,000 cards for readers can send in to cancel their subscriptions in event of a strike. The thinking was that it was better to take down the Advertiser and cause a whole lot more people to lose their jobs than to have 54 employees treated unfairly.

The union at the Los Angeles Times mounted a campaign to drive out of existence the dwindling number of businesses that advertised in the paper because it said the Times wouldn’t negotiate in good faith.

Oh-Oh

A Google search bot triggered a 75% plunge in shares of United Airlines over the weekend when it assigned a Sept. 6, 2008 date to a six-year-old story about United Airlines’ bankruptcy filing.

Editors at the Wine Spectator bestowed a coveted Award of Excellence on a non-existent restaurant. The prank was dreamed up by Robin Goldstein, who concocted a fake website with recipes from an Italian cookbook and a reserve wine list “largely chosen from among some of the lowest-scoring Italian wines in Wine Spectator over the past few decades.”

The Tampa Bay Tribune quickly backtracked on a series of design changes as some 300 readers canceled subscriptions and more than 3,000 called or wrote e-mails of protest. “Turns out, we had really disrupted the way people communicate with each other in the morning,” said executive editor Janet Coats.

The San Francisco Examiner caught a delivery man for the Palo Alto Daily Post apparently stealing copies of the Examiner as he delivered his own newspaper. When confronted and asked to open his trunk, the man had more than 1,000 copies of the rival newspaper stashed there.

The Chicago Sun-Times ran a contest for the best reader-submitted video opposing Sam Zell’s proposal to sell naming rights to the Chicago Cubs. The winner was a college student who interns at the rival Tribune. The Trib had some fun with winning its rival’s contest in this clip, which also includes the winning video.

We sorted through our 147 entries of 2008 to come up with the stories that surprised us, delighted us or made us shake our heads in disbelief. We’ll present them as a series of posts over the next few days in hopes that you’ll find them to be as memorable as we did. Happy New Year!

Management Ineptitude

The Cleveland Plain Dealer wrote a case history for the how not to handle a layoff. Staff were told not to come in to work until after 9:30 a.m. on Dec. 2. Laid-off employees were notified by phone. Those who didn’t get a call were expected to promptly come to the office. Management then arranged for laid-off employees to clean out their desks on a Saturday morning and to enter the building from the back where they wouldn’t attract the attention.

In March, Tribune Co. CEO Sam Zell was caught on video telling one of his reporter employees, “F**k you.” He muttered the comment under his breath at the end of a response to an Orlando Sentinel’s reporter’s pointed question about how newspapers can thrive by giving readers what they want when all readers want is stories about puppy dogs.

The Chinese Daily News had to pay $5.2 million for allegedly forcing reporters to file five stories a day and to rush between news conferences and interviews. Ad quotas were unreasonably high and production workers were forced to labor nonstop. Reporters testified that they had to work six days a week, 12 hours a day, but weren’t able to complain because of pressure and the culture of intimidation.

Several publishers chose Valentine’s Day to announce major layoffs.

The Denver alternative weekly Westword reported that staff members of the Longmont, Colo. Times-Call newspaper were invited to the publisher’s holiday party – as parking valets. Staffers reportedly earned what they got for their day jobs, only they spent their time parking the cars of rich people in attendance.

Los Angeles Times publisher David Hiller hatched a plan to move the paper’s monthly magazine completely under the control of the advertising department without telling the newspaper’s editor. Hiller reportedly hired a new editor and planned to replace the magazine’s entire nine-person editorial staff without telling anyone on the editorial side. Hiller resigned a few weeks later.

In June, Tribune Co. launched a campaign to measure journalist productivity by the number of column inches of copy they produced. Noting that Los Angeles Times reporters turn out about one-sixth as many column inches as their counterparts in Hartford or Baltimore, Tribune COO Randy Michaels issued a warning to writers and editors. “When you get into the individuals, you find out that you can eliminate a fair number of people while eliminating not very much content,” he said.

Slate’s Jack Shafer analyzed the use of anonymous sources by major newspapers. He created a few Google Alerts to look for words like “anonymity” and then looked at the stories to see if the secrecy was warranted. In most cases, he found that that the anonymous quotes were either obvious, self-serving or contributed nothing to the story.

Killing the Host

The Newspaper Guild in Honolulu printed up 100,000 cards for readers can send in to cancel their subscriptions in event of a strike. The thinking was that it was better to take down the Advertiser and cause a whole lot more people to lose their jobs than to have 54 employees treated unfairly.

The union at the Los Angeles Times mounted a campaign to drive out of existence the dwindling number of businesses that advertised in the paper because it said the Times wouldn’t negotiate in good faith.

Oh-Oh

A Google search bot triggered a 75% plunge in shares of United Airlines over the weekend when it assigned a Sept. 6, 2008 date to a six-year-old story about United Airlines’ bankruptcy filing.

Editors at the Wine Spectator bestowed a coveted Award of Excellence on a non-existent restaurant. The prank was dreamed up by Robin Goldstein, who concocted a fake website with recipes from an Italian cookbook and a reserve wine list “largely chosen from among some of the lowest-scoring Italian wines in Wine Spectator over the past few decades.”

The Tampa Bay Tribune quickly backtracked on a series of design changes as some 300 readers canceled subscriptions and more than 3,000 called or wrote e-mails of protest. “Turns out, we had really disrupted the way people communicate with each other in the morning,” said executive editor Janet Coats.

The San Francisco Examiner caught a delivery man for the Palo Alto Daily Post apparently stealing copies of the Examiner as he delivered his own newspaper. When confronted and asked to open his trunk, the man had more than 1,000 copies of the rival newspaper stashed there.

The Chicago Sun-Times ran a contest for the best reader-submitted video opposing Sam Zell’s proposal to sell naming rights to the Chicago Cubs. The winner was a college student who interns at the rival Tribune. The Trib had some fun with winning its rival’s contest in this clip, which also includes the winning video.

Craig Silverman

Just before the holiday, I called up Craig Silverman to talk about mistakes. Silverman, a 31-year-old Canadian journalist, has made quite a name for himself by documenting the errors that print publishers make and how and whether they correct them. I recorded the 40-minute phone call and you can listen to it here.

Error-spotting seems an odd avocation, but that’s what makes RegretTheError.com so notable. Before Craig Silverman came along and started doing this in 2004, nobody else was paying attention. On the day he launched RegretTheError in October of that year, “Thousands of people showed up. I didn’t expect the site would catch on as quickly as it did.”

Silverman spends an hour or two a day scanning the Nexis online news database and an assortment of corrections pages at notable journals. He’s selective in what he pulls out for the blog, though. “I see hundreds of corrections a day and post maybe five,” he says. His selections are often funny, extreme or illustrative of a common mistake.

Because of an editor’s error, a photograph of Neil Diamond was incorrectly used in a review of Neil Young at the DCU Center in Worcester in Monday’s Telegram & Gazette – Worcester Telegram & Gazette, Dec. 19.

RegretTheError has changed Silverman’s career. He’s written a book on the topic (the website of which features a corrections page) and just finished co-authoring a second one on an unrelated topic called Mafiaboy. It’s due to be released in the US in 2009.

Craig Silverman just wants to help. He has resisted the temptation to make RegretTheError’s tone mocking or rude. “It would be easy to be mean and nasty, but people don’t want to read that,” he told me. The voice is “helpful, constructive with a little bit of a sense of humor.” As a result, reaction among journalists has been unanimously positive. “There hasn’t been a word of negativity,” he said. As a result, many of the major news organizations in North America have contacted him for help in improving their own corrections policies or in formulating new ones to accommodate the flood of new information being posted on their own blogs or submitted by readers.

Untamed Beast

The vast majority of errors in newspapers and magazines are never corrected or even reported. Research has established that about 80% of published articles contain errors, but most aren’t fixed because they either aren’t worth reporting or journals fail to make it easy for readers to report them.

It’s the latter problem that rubs Silverman raw. “We’re failing in our contract to do our best as journalists,” he said, citing a recent University of Oregon study that found that only about 2% of newspaper errors are corrected. “In our newsrooms, we often don’t have a culture of wanting to get errors corrected. People keep their mouths shut because they don’t want to get in trouble.”

“In yesterday’s column about badminton, I misspelled the name of Guatemalan player Kevin Cordon. I apologize. In my defense, I want to note that in the same column I correctly spelled Prapawadee Jaroenrattanatarak, Poompat Sapkulchananart and Porntip Buranapraseatsuk. So by the time I got to Kevin Cordon, my fingers were exhausted.” – Miami Herald, Aug. 19.

Is the problem getting worse? Because of all the recent layoffs, “We’re in a pretty low period right now,” he said. “At a certain point we’re not going to be able to do even the base level of control we did before.” Part of the problem is that quality control systems are rooted in an old paradigm in which reporters and editors have been separated from their readers. Because readers spot the vast majority of errors, this disconnect has prevented most from being reported.

Publishers could improve their overall level of fact-checking if they involved readers in the process, perhaps by rewarding them for good error-spotting. However, most publishers resist having their flaws highlighted in this way. “Instead of creating a better process, we’re decimating the one we already have,” Silverman said.

Some media are innovating. The website Slate, for example, notes original errors in links from the corrected passages. Reuters maintains a blog called Good, Bad, and Ugly that documents its own gaffes. However, the sheer volume of information being reported online is challenging conventional remediation tactics.

Misinformation Online

One new problem is the difficulty of incorporating consumer-generated reporting into mainstream media content on a timely basis while still checking important facts. In October, Apple Computer stock fell more than 5% because of news on CNN’s ireport.com that CEO Steve Jobs had suffered a heart attack. The New York Times documented this and other transgressions in an article titled Spinning a Web of Lies at Digital Speed.

However, even as the Web has helped to spread falsehood, it has also helped to perpetuate an unprecedented level of accountability. Silverman noted that the journalists who broke the Watergate story in 1973 actually made a few significant errors along the way. Had the Washington Post been subject to the level of scrutiny that newspapers receive today from political bloggers, it’s possible that Woodward and Bernstein would never have been able to overcome such mistakes and break the biggest story of the last 50 years.

“In our November 3 issue, we suggested that the actress Kelly Reilly was having a relationship with Guy Ritchie. It is now clear from the further information that we have received that Ms. Reilly is engaged and there is and has been no romantic relationship between Kelly Reilly and Guy Ritchie. We apologize for any embarrassment caused to Ms. Reilly in our original report.” – Us, Nov. 12.

I asked Silverman what were his favorite errors of the last four years. There are too many candidates to choose just one, he said, but a favorite is this year’s front page from New Hampshire’s Valley News, in which the paper misspelled its own name in the logo. He also likes this year’s Associated Press gaffe in which the news service described Senator Joseph Lieberman as a former “Democratic vice-presidential prick.”

Spell checkers can actually be part of the problem. As useful as these error-correcting programs are, they can run rampant when allowed to operate, er, unchecked. Two years ago, a spell-checker replaced a reference to “queen bee” with the name of the British monarch, enabling led Reuters to report that “Queen Elizabeth has 10 times the lifespan of workers and lays up to 2,000 eggs a day.”  Just this week, a spell-checker at the Canadian Press changed the name of Supreme Court judge Michel Bastarache to “Michel Bastard.”

There are thousands of examples like these at RegretTheError, and thanks to Craig Silverman, the journalism profession has someone to identify and report them.

Listen to the interview: [audio:Regret_the_Error_Silverman.mp3]

New York Times Co. advertising revenues dove almost 21% and overall revenue fell 14%, the company reported today.  The only good news: circulation revenues were up 4.2%.  Online sales fell 4% but are still up 11% for the year.  Declines were fairly consistent across the board, but revenue at the Times’ New England Media Group, which includes the Boston Globe, fell 23.3%.  The Times is evidently having little trouble attracting website traffic.  The company had the 10th largest presence on the web with 55 million unique visitors in the United States in November.  That’s up 11% from a year ago.

Don’t forget to take our poll: Will the Detroit Experiment Succeed?

Want it? The Seattle Times Building

Few newspapers in the US are in worse shape that the Seattle Times, reports its rival, the Post-Intelligencer. How bad is it? “Dire,” in the words of Times Senior Vice President Alayne Fardella, who announced yesterday that the company will now freeze the pensions of non-union workers in addition to requiring them to take unpaid vacation. “It has been and continues to be a long and difficult fight for our survival.”

The Seattle Times Co. holds $91 million in debt, which is secured by a parking lot. The company  borrowed $233 million in 1998 to buy a string of newspapers in Maine which are now a white elephant that no one wants to take off its hands. The company has put up two of its four Seattle properties for sale. McClatchy Co.’s stake in the business, which it acquired for $102.2 million in 2006, is now worth less than $8 million. But they do have that parking lot.

McClatchy itself has to be considered a candidate for the endangered species list. Its stock closed at 75 cents a share yesterday, down from a high of nearly $71 five years ago. Its $5 million in cash is down from $30 million at the end of last year.  Having had no luck selling its newspapers, the company is now trying to sell property to stay alive. However, that may also be a losing strategy. At least a half dozen newspapers are trying to unload property right now, but buyers have every reason to wait them out, says an AP report. As publishers become more desperate to generate cash to meet debt obligations, they’ll further cut asking prices. This is also a terrible time to be selling real estate, which makes sellers even more desperate.

Success Without the Web

New York Times media critic David Carr is an staunch print guy and he found an ally in the TriCityNews (yes, that’s really all there is to its website), an alternative weekly out of Asbury Park, NJ that has thrived for a decade and is still growing 10% annually by aggressively ignoring the Web. Carr quotes publisher Dan Jacobson expressing astonishment that any print publisher would choose to undermine its  business by giving its product away for free. “Why should we give our readers any incentive whatsoever to not look at our content along with our advertisements, a large number of which are beautiful and cheap full-page ads?” he asks. TriCityNews has never raised its advertising rates in 10 years and its costs are cheap enough that even small businesses can buy full-page ads.

Carr clearly loves this whole idea, but Recovering Journalist Mark Potts sees few lessons for major metro dailies in Asbury Park. The paper only has three employees, for cryin’ out loud, he notes. “Many small community papers, with and without Web sites, are doing just fine, and will continue to do so,” Potts writes. “Web or not, their readers have almost no place else to go.” He’s right, you  know. Pat Thornton chimes in with the observation that publisher Jacobson isn’t quoted once talking about journalism. He speculates that the paper is basically a community advertiser and that local news coverage has little to do with its success.

Sun, Post Head Toward Indistinguishability

Timothy A. Franklin is stepping down as editor of The Baltimore Sun, the Associated Press reports. He’ll be replaced on Jan. 1 by J. Montgomery Cook, who’s currently director of content development for the Baltimore Sun Media Group. Franklin is head off to Indiana University to chair a new sports journalism program at his alma mater. He said his decision was unrelated to the turmoil at the Sun, which has shed more than 150 jobs this year. The AP report provides a helpful graphic showing where Baltimore is. Meanwhile, in a move designed to make both newspapers less relevant to their local audiences, the Sun and the Washington Post have a new deal to share articles and photos. This will make two major metro dailies less than 40 miles apart from each other even harder to tell apart.

Miscellany

Now that Detroit’s News and Free Press have broken the ice by backing away from daily frequency, everyone is jumping into the pond. The University of Missouri-backed Columbia Missourian will eliminate Saturday and Monday editions in a bid to save $350,000 annually. And the Klamath Falls (Ore.) Herald and News will mess with time itself by cutting it Monday edition and introducing a new “Monday on Sunday” section. We know that readers just can’t wait to get started thinking about the first day of the work week when they’re enjoying their Sunday morning coffee.

Nine weekly newspapers in Connecticut will close in January if a buyer isn’t found in the next week. It looks like a done deal, though, since the staffs have already reportedly been laid off.

The New York Times has admitted that a letter to the editor from the mayor of Paris criticizing Caroline Kennedy’s bid for Senator Clinton’s seat is a fake. The letter characterized Kennedy’s ambitions as being “in very poor taste,” which was not the kind of language Paris Mayor Bertrand Delanoe would ordinarily use, according to one French editor. She called the mayor’s office, which also professed surprise.  The Times said it’s reviewing its authentication policies. Editor & Publisher has more.

We briefly thought we were back in 1996 when we read that GateHouse Media is suing the Boston Globe for linking to its stories. So-called “deep linking” suits went out of fashion a decade ago. Of course, with its shares trading at four cents, GateHouse may be out for whatever it can get. We think “frivolous” is too generous a term for this threat.  We agree with Jeff Jarvis and will leave it at that.

Death Watch editor Paul Gillin was interviewed for an hour on Bob Andelman’s Mr. Media show on Blog Talk Radio yesterday. Click the link to listen or see the Blog Talk Radio widget in the sidebar to the left.

And Finally…

More than 30 million people have Elfed Themselves, making this three-year-old OfficeMax promotion one of the most successful viral marketing campaigns in history. Better hurry before it’s too late!

It looks like 2009 will be a make-or-break year for many media companies, thanks to an advertising climate the some forecasters are predicting will the worst in generations.
Media economist Jack Myers is predicting an “advertising depression,” says Dow Jones. “Myers, a longtime industry consultant who runs JackMyers.com, is now forecasting an unprecedented three straight years of declines in advertising and marketing spending in the U.S. starting this year,” the wire service says. “To put that in perspective, the industry hasn’t suffered even a two-year spending decline in advertising since the 1930s.” The result will be a “massive shakeout” in industries that depend on advertising for their livelihood. Myers expects advertising spending in the U.S. to call 2.4% this year, 6.7% next year and 2.3% in 2010. His forecast roughly agrees with estimates by Publicis Groupe. The downturn will make it more difficult for media companions to effect the transformations that are necessary to survive in the customer-driven marketing environment of the future.
Meanwhile, Barclays Capital expects domestic ad spending to drop 10% next year, which is dramatically worse than performance during both the 1991 and 2001 recessions. The forecast is a substantial revision of Barclays’ prediction just two months ago that next year’s decline would be a less-drastic 5.5%. The investment bank sees trouble in the local advertising industry, which is often seen as the best hope for newspaper salvation. Local spending, which makes up some 39% of the $252.1 billion U.S. ad market, will fall 12.2% in 2009, while national spending will drop 8.4%. Barclays forecast that local ad spending would decline an additional 1.4% even when the broader market recovers in 2010. The one positive note: Internet advertising should increase 6.1% in 2009 and 12% in 2010, but that segment will still account for just 10% of ad spending next year.
Given those forecasts, it’s not surprising that asset values have tanked. “Some 30 US newspapers are up for sale…but few buyers have emerged in spite of rock bottom prices,” notes the Financial Times. Valuations have fallen by at least half compared to their highs and signs that the advertising environment is worsening aren’t helping, the paper says. To illustrate the degree of loss in asset values, the Boston Globe was valued at $650 million by a consortium of buyers just two years ago. Today, the value of the Globe and the Worcester (Mass.) Telegram & Gazette combined is just $120 million. In fact, The New York Times Co.’s most valuable New England asset may be its equity stake in the Boston Red Sox. It was worth about $135 million before the financial crisis hit. And that’s without Mark Teixeira.

Some Good News, Too

While admitting that 2009 will be a mostly crummy year for the economy, Poynter Media Business Analyst Rick Edmonds sees reasons to believe better days are ahead. For one thing, oil is comparatively cheap right now and the price of paper is coming down. While you shouldn’t get comfortable with short-term trends in these commodities, at least they are two fewer factors weighing on the industry. The buyouts and layoffs of 2008 will show also benefits in 2009 as newspapers remove those costs from their books. And there are promising signs in newspapers’ online activities that may broadly benefit the industry. Edmonds is careful to hedge his bets, but he wants to exit the year on a positive note.

Cuts Take Toll on Quality

Print editors are accustomed to getting letters from readers taking them to task for erroneously saying the California Gold Rush started in 1845 instead of 1848 and  concluding, “Shoddy fact-checking like this makes me skeptical of anything you report in your journal.” Editors usually laugh off these missives, but with readers enjoying a bounty of choice these days and freely publishing their own critiques, the gaffes caused by overworked news staffs potentially become more damaging. Detroit NASCAR Examiner Josh Lobdell points out three major errors in a Detroit News story and questions how a newspaper in the Motor City can do such a shoddy job of covering motoring. The Sunday Business Post of Ireland restates almost verbatim what we suggested 2 1/2 years ago: that the cycle of cutbacks will lead to inferior products that people won’t want to read, which will harm circulation and lead to more layoffs. You don’t cost-cut your way to leadership.
If errors are your thing, read Craig Silverman’s year-end column in the Toronto Star about the worst publishing gaffes of 2008. Our favorite is the AP’s reference to Joseph Lieberman as a “Democratic vice-presidential prick.” There are plenty more on Silverman’s awesome blog, Regret the Error. Be sure to read his annual celebration of the worst errors and corrections in the media, an award he calls the Crunks. One of the best has to be this front page of northern New England’s Valley News, which actually managed to misspell its own name on its front page one day.

Report: Newspaper Sites Embrace Web Tools

The Bivings Group examined the websites of the 100 top U.S. newspapers to see what they’re doing with the Internet. While a few activities have changed little over the last year (RSS, reporter blogs and video), there have been striking increases in the use of some features:

• Fifth-eight percent of newspaper websites post user-generated photos, 18% accept video and 15% publish user-generated articles.  That’s way up from the 24% that accepted such material in 2007.
• Seventy five percent now accept article comments in some form, compared to 33% in 2007.
• Facebook-like social networking tools are beginning to gain traction, with 10% of newspapers now using them, or double last year’s figure.
• Three-quarters list some kind of most-popular ranking, such as most e-mailed or most commented. Just 33% had that feature in 2006.
• You can now submit articles to social bookmarking sites like Digg and del.icio.us at 92% of newspaper sites, compared to only 7% in 2006.
• Only 11% of websites now require registration to view full articles, compared to 29% last year.
• Other stats: 57% have PDF editions, 20% have chat, and 40% offer SMS alerts.

Don’t strain your eyes: Click the image below for a larger version. More charts and data is in the summary report.

Miscellany

Journal-Register has reportedly closed a chain of Connecticut weeklies. The North Haven Courier reports, “On Dec. 18, members of [the Shore Line and Elm City Newspapers, a weekly newspaper chain in the shoreline and Greater New Haven area] were notified they had been laid off…The affected papers include the North Haven Post, the East Haven Advertiser, the Branford Review, the Shore Line Times of Guilford and Madison, the Clinton Recorder, and the Pictorial Gazette and Main Street News in Westbrook, Old Saybrook, Essex, Deep River, Chester, Lyme, and Old Lyme…Joyce Mletschnig, who until Thursday was the Pictorial Gazette’s associate editor, said that their newspapers would be shut down.”

The Seattle Times is asking about 500 non-unionized employees to take a week’s unpaid vacation in order to avoid more layoffs. Employees can take the seven days off at any time over the next two months. Management at the Times, which has cut 22% of its staff this year, may believe that further layoffs will undermine quality to too great a degree, so it’s getting creative with strategy.

Russ Smith has some good quotes in a piece on Splice Today about what he believes is the inevitable demise of print newspapers. Smith, 53, is an unabashed newspaper fan but he’s noticed that even his contemporaries are dropping their print subscriptions or not noticing when the paper no longer arrives on the doorstep. He also notices that his kids and their friends are just as well-informed about current events as he, a counter to the conventional wisdom that young people don’t read. Smith boldly predicts that The New York Times will be sold by the end of 2009, with Rupert Murdoch on the short list of likely buyers. On the other hand, Murdoch may be content simply to let his nemesis fade away.

Raleigh News & Observer Staff Writer Mark Schultz writes with passion about why he got into newspapers and why they’re still relevant. His best line comes in an account about interviewing a woman in her trailer home in Mexico: “We enter people’s lives for an hour and ask for instant intimacy.”

The Knoxville News Sentinel has apparently managed to avoid the carnage that has devastated many of its brethren. In an upbeat column plainly titled “News Sentinel is NOT going out of business,” Editor Jack McElroy pays homage to owner E.W. Scripps Co. for shrewdly diversifying its revenue stream and not loading up on debt. He also says the News Sentinel wisely diversified into TV and specialty publishing to insulate itself from the newspaper advertising downturn. Critics naturally accuse the paper of selling out to political interests.

The New York Times will launch “Instant Op-Ed” next month in a bid to compete with instant cable television analysis. The Web feature will post immediate expert viewpoints on breaking news, according to Editorial Page Editor Andrew Rosenthal.

And Finally…

The Baltimore Sun’s John McIntyre asked readers to contribute the best line heard in the workplace. They come through with some winners. Our favorite: “Yeah, he thinks he’s God’s gift to sliced bread.”

It looks like 2009 will be a make-or-break year for many media companies, thanks to an advertising climate the some forecasters are predicting will the worst in generations.

Media economist Jack Myers is predicting an “advertising depression,” says Dow Jones. “Myers, a longtime industry consultant who runs JackMyers.com, is now forecasting an unprecedented three straight years of declines in advertising and marketing spending in the U.S. starting this year,” the wire service says. “To put that in perspective, the industry hasn’t suffered even a two-year spending decline in advertising since the 1930s.” The result will be a “massive shakeout” in industries that depend on advertising for their livelihood. Myers expects advertising spending in the U.S. to call 2.4% this year, 6.7% next year and 2.3% in 2010. His forecast roughly agrees with estimates by Publicis Groupe. The downturn will make it more difficult for media companions to effect the transformations that are necessary to survive in the customer-driven marketing environment of the future.

Meanwhile, Barclays Capital expects domestic ad spending to drop 10% next year, which is dramatically worse than performance during both the 1991 and 2001 recessions. The forecast is a substantial revision of Barclays’ prediction just two months ago that next year’s decline would be a less-drastic 5.5%. The investment bank sees trouble in the local advertising industry, which is often seen as the best hope for newspaper salvation. Local spending, which makes up some 39% of the $252.1 billion U.S. ad market, will fall 12.2% in 2009, while national spending will drop 8.4%. Barclays forecast that local ad spending would decline an additional 1.4% even when the broader market recovers in 2010. The one positive note: Internet advertising should increase 6.1% in 2009 and 12% in 2010, but that segment will still account for just 10% of ad spending next year.

Given those forecasts, it’s not surprising that asset values have tanked. “Some 30 US newspapers are up for sale…but few buyers have emerged in spite of rock bottom prices,” notes the Financial Times. Valuations have fallen by at least half compared to their highs and signs that the advertising environment is worsening aren’t helping, the paper says. To illustrate the degree of loss in asset values, the Boston Globe was valued at $650 million by a consortium of buyers just two years ago. Today, the value of the Globe and the Worcester (Mass.) Telegram & Gazette combined is just $120 million. In fact, The New York Times Co.’s most valuable New England asset may be its equity stake in the Boston Red Sox. It was worth about $135 million before the financial crisis hit. And that’s without Mark Teixeira.

Some Good News, Too

While admitting that 2009 will be a mostly crummy year for the economy, Poynter Media Business Analyst Rick Edmonds sees reasons to believe better days are ahead. For one thing, oil is comparatively cheap right now and the price of paper is coming down. While you shouldn’t get comfortable with short-term trends in these commodities, at least they are two fewer factors weighing on the industry. The buyouts and layoffs of 2008 will show also benefits in 2009 as newspapers remove those costs from their books. And there are promising signs in newspapers’ online activities that may broadly benefit the industry. Edmonds is careful to hedge his bets, but he wants to exit the year on a positive note.

Cuts Take Toll on Quality

Print editors are accustomed to getting letters from readers taking them to task for erroneously saying the California Gold Rush started in 1845 instead of 1848 and  concluding, “Shoddy fact-checking like this makes me skeptical of anything you report in your journal.” Editors usually laugh off these missives, but with readers enjoying a bounty of choice these days and freely publishing their own critiques, the gaffes caused by overworked news staffs potentially become more damaging. Detroit NASCAR Examiner Josh Lobdell points out three major errors in a Detroit News story and questions how a newspaper in the Motor City can do such a shoddy job of covering motoring. The Sunday Business Post of Ireland restates almost verbatim what we suggested 2 1/2 years ago: that the cycle of cutbacks will lead to inferior products that people won’t want to read, which will harm circulation and lead to more layoffs. You don’t cost-cut your way to leadership.

If errors are your thing, read Craig Silverman’s year-end column in the Toronto Star about the worst publishing gaffes of 2008. Our favorite is the AP’s reference to Joseph Lieberman as a “Democratic vice-presidential prick.” There are plenty more on Silverman’s awesome blog, Regret the Error. Be sure to read his annual celebration of the worst errors and corrections in the media, an award he calls the Crunks. One of the best has to be this front page of northern New England’s Valley News, which actually managed to misspell its own name on its front page one day.

Report: Newspaper Sites Embrace Web Tools

The Bivings Group examined the websites of the 100 top U.S. newspapers to see what they’re doing with the Internet. While a few activities have changed little over the last year (RSS, reporter blogs and video), there have been striking increases in the use of some features:

• Fifth-eight percent of newspaper websites post user-generated photos, 18% accept video and 15% publish user-generated articles.  That’s way up from the 24% that accepted such material in 2007.
• Seventy five percent now accept article comments in some form, compared to 33% in 2007.
• Facebook-like social networking tools are beginning to gain traction, with 10% of newspapers now using them, or double last year’s figure.
• Three-quarters list some kind of most-popular ranking, such as most e-mailed or most commented. Just 33% had that feature in 2006.
• You can now submit articles to social bookmarking sites like Digg and del.icio.us at 92% of newspaper sites, compared to only 7% in 2006.
• Only 11% of websites now require registration to view full articles, compared to 29% last year.
• Other stats: 57% have PDF editions, 20% have chat, and 40% offer SMS alerts.

Don’t strain your eyes: Click the image below for a larger version. More charts and data is in the summary report.

Miscellany

Journal-Register has reportedly closed a chain of Connecticut weeklies. The North Haven Courier reports, “On Dec. 18, members of [the Shore Line and Elm City Newspapers, a weekly newspaper chain in the shoreline and Greater New Haven area] were notified they had been laid off…The affected papers include the North Haven Post, the East Haven Advertiser, the Branford Review, the Shore Line Times of Guilford and Madison, the Clinton Recorder, and the Pictorial Gazette and Main Street News in Westbrook, Old Saybrook, Essex, Deep River, Chester, Lyme, and Old Lyme…Joyce Mletschnig, who until Thursday was the Pictorial Gazette’s associate editor, said that their newspapers would be shut down.”

The Seattle Times is asking about 500 non-unionized employees to take a week’s unpaid vacation in order to avoid more layoffs. Employees can take the seven days off at any time over the next two months. Management at the Times, which has cut 22% of its staff this year, may believe that further layoffs will undermine quality to too great a degree, so it’s getting creative with strategy.

Russ Smith has some good quotes in a piece on Splice Today about what he believes is the inevitable demise of print newspapers. Smith, 53, is an unabashed newspaper fan but he’s noticed that even his contemporaries are dropping their print subscriptions or not noticing when the paper no longer arrives on the doorstep. He also notices that his kids and their friends are just as well-informed about current events as he, a counter to the conventional wisdom that young people don’t read. Smith boldly predicts that The New York Times will be sold by the end of 2009, with Rupert Murdoch on the short list of likely buyers. On the other hand, Murdoch may be content simply to let his nemesis fade away.

Raleigh News & Observer Staff Writer Mark Schultz writes with passion about why he got into newspapers and why they’re still relevant. His best line comes in an account about interviewing a woman in her trailer home in Mexico: “We enter people’s lives for an hour and ask for instant intimacy.”

The Knoxville News Sentinel has apparently managed to avoid the carnage that has devastated many of its brethren. In an upbeat column plainly titled “News Sentinel is NOT going out of business,” Editor Jack McElroy pays homage to owner E.W. Scripps Co. for shrewdly diversifying its revenue stream and not loading up on debt. He also says the News Sentinel wisely diversified into TV and specialty publishing to insulate itself from the newspaper advertising downturn. Critics naturally accuse the paper of selling out to political interests.

The New York Times will launch “Instant Op-Ed” next month in a bid to compete with instant cable television analysis. The Web feature will post immediate expert viewpoints on breaking news, according to Editorial Page Editor Andrew Rosenthal.

And Finally…

The Baltimore Sun’s John McIntyre asked readers to contribute the best line heard in the workplace. They come through with some winners. Our favorite: “Yeah, he thinks he’s God’s gift to sliced bread.”

Don’t forget to take our poll: Will the Detroit Experiment Succeed?

Writing in Fortune, Richard Siklos has the most perceptive analysis of the Tribune Co. ownership picture we’ve seen. Siklos scores Sam Zell for his hubris and for characterizing his company as employee-owned when the only votes that counted were his and those of the former shareholders who approved the transfer of Tribune shares to a toothless employee stock option plan. What happens to those employee-owners now, Siklos asks? Barring an unlikely market turn, they’ll lost most or all of their investment, leaving them just with their 401(k) holdings. In all fairness, Sam Zell also stands to lose his investment, Siklos points out, although we doubt they’re stocking up on the macaroni & cheese at the Zell mansion. This brief, insight-packed piece ends by speculating that Tribune Co. will emerge from bankruptcy with about a $4 billion valuation. At that price, Zell may actually be tempted to put in some more money. Eeek!

2009 Forecasts Offer Little To Smile About

Researchers quit using euphemisms to describe the industry’s troubles some time ago. Now they vie to see who can come up with the strongest adjectives. “Terrible” is how Kubas Consultants describes the newspaper ad revenue outlook for 2009 after surveying 400 newspaper executives. The report offers a “very negative outlook” because a “disaster area” is looming in employment classifieds. Seemingly at a loss for more superlatives, the report summarizes: “the severity of expected declines is remarkable.” All this for a forecast of a 9.1% decline in revenues in 2009, which would actually be less than the 2008 wreckage to date. It’s the cumulative effect that invokes shock and awe, though. “If Kubas’ predictions for 2009 come to pass, by the end of next year, newspapers will have lost about 30% of their total revenues in four years,” says MediaPost. This story has no hope in it. If you’re hoping for a nice weekend, read something else.

Scribes Sum Up Industry Woes In Painful Detail

“Across the U.S., more than 30 papers are up for sale, but there are no buyers,” sums up a long piece from Britain’s Independent that’s kind of a Wikipedia entry for newspaper industry turmoil. Regular readers of this blog and others like it won’t find a lot of new information in Stephen Foley’s 1,900-word opus, but the piece is a nice digest of the events of 2008.

Particularly notable is its description of the travesty that was Sam Zell’s purchase of Tribune Co. just 19 months ago. Foley dug up some choice Zell boasts about how his deal didn’t require the stars to line up perfectly in order to succeed, while Rupert Murdoch’s Wall Street Journal acquisition did. Fast forward to today and look who’s laughing. The Journal‘s circ is holding steady and Murdoch is actually investing in the paper while Tribune Co. is in court receivership. “Sam Zell is a demonstration of the proposition that a group of people that knows nothing about the newspaper business going in, is unlikely to be successful,” says Poynter’s Rick Edmonds in the story’s best quote.

Solutions? Sadly, the piece turns up nothing new, other than the idea of putting some papers into a not-for-profit trust, as the St. Petersburg Times has done. The nonprofit ideas may have some merit, since profits won’t be an issue before long, anyway. Why not call a spade a spade?

Maybe it’s because the new year’s drawing close, but this is certainly the week for epic analyses of the state of the industry. The Toledo Free Press kicks in a rambling 1,700-word essay with lots of facts but little new perspective. And the headline, “Changing media landscape causing problems, new opportunities in Toledo and nationwide,” appears to have been written by a search engine.

The story has one great quote, though, from FOX Toledo’s President/General Manager Ray Maselli in response to a question about recent layoffs: “We are adjusting to the needs of our environment and re-engineering the way we do business. WUPW’s ongoing investments in operational efficiency as well as our commitment to serving viewers and advertisers with optimal products and services are effectively positioning us as a more diversified, multi-media news organization.” We think “investments in operational efficiency” is the best euphemism for “layoff” we’ve seen all year.

Plain Dealer Kicks Laid Off Employees When Down

The 2008 Conflict Avoidance Trophy goes to the Cleveland Plain Dealer for the surreal way in which it handled the layoffs of a dozen people. Management turned an already unpleasant task into a humiliating water torture for the entire staff and then kicked the sacked employees when they were down.

Cleveland Scene has the details. As we noted earlier, the Plain Dealer staff was told not to come in to work until after 9:30 a.m. on Dec. 2. Laid-off employees were notified by phone. So if someone didn’t call to say you were out of a job, you were expected to come in to the office. And smile, dammit! As if that wasn’t bad enough, management arranged for laid-off employees to clean out their desks on a Saturday morning and to enter the building from the back where they would attract the least attention. “For some, decades of service ended like a protected, shameful secret,” writer D.X. Ferris sums up.

Ferris showed up in the P D parking to try to interview the sacked employees but they told him to bug off. That’s not surprising under the circumstances: People with some of the most well-recognized names in Cleveland being hustled out the back door so no one would have to witness their shame. It doesn’t get much more humiliating than that.

Miscellany

The Milwaukee Journal Sentinel has laid off 39 employees at the newspaper and affiliated community publishing group as part of an ongoing plan to cut staff by 10% before the end of the year.

The Pittsburgh Post-Gazette is offering a buyout package to all 200 of its Guild employees. Management said the offer is being made to avoid layoffs, which is management shorthand for saying there are probably going to be more layoffs.

We were interviewed by freelancer Michelle Rafter for her blog WordCount – Freelancing in the Digital Age (freelancers need all the support they can get these days). The focus was on community news, which is a mixed bag of an industry these days. While it seems that big publishers like Gannett and Journal Register can’t be bothered with community newspapers at the moment, some of the most innovative work is actually going on there.

Faced with devastating cuts to their arts coverage, the Dallas Morning News and the Fort Worth Star-Telegram have teamed up to share reporting resources, according to a local blog called Art&Seek. The deal means that some local music and theatre will continue to get newspaper coverage that would have otherwise been lost, but some members of the arts community also fear that the loss of competing perspectives will put too much influence in the hands of too few critics.

An expected write-down at Lee Enterprises could force the troubled owner of the St. Louis Post-Dispatch and other newspapers into default on $306 million in debt, the St. Louis Business Journal reports.

Last month we told you about Helium, a citizen journalism site that’s seeking to partner with newspapers to provide what is essentially high-quality blog content. Now the Lawrence (Mass.) Eagle-Tribune has become Helium’s second customer. The paper will use Helium’s writer’s marketplace to find and contract with local stringers “who are compensated for contributing articles on a variety of topics ranging from wedding planning tips to great day trips with your kids, to seasonal gardening advice and concert reviews.” While this isn’t exactly hard-hitting journalism, it is going to cost the Eagle-Tribune a lot less than paying professional writers.

And Finally…

If the rapidly developing world of social media has you feeling dazed and confused, you’re not alone. There are so many new websites and so little time to drink them all in. Boston interactive agency Overdrive Interactive is trying to help with Social Media Map, a visual guide to the most essential social media resources that resembles a really dense version of the New York City subway system. You can download the clickable PDF here.

We really must get back to our day job at some point, but this is too damned interesting. We spent the early morning hours scouring our favorite blogs for reaction to yesterday’s blockbuster announcement in Detroit. There was plenty:

Mark Potts likes the Detroit model in concept, saying it could be a test bed for other innovative Gannett micro-destinations like MomsLikeMe and Metromix. But he stresses that the Detroit consortium needs to move with speed and agility to launch new services and not spend too much time fretting about how save print. “As of this week, Detroit may be the nation’s most interesting laboratory for online news,” he writes.

Steve Outing is more pessimistic. While he applauds the reduction in home-delivery frequency, he thinks charging for the Monday, Tuesday, Wednesday and Saturday editions is a bad idea and that the “digital replica” of the print editions is badder. He’s also disappointed there wasn’t more vision outlined around a mobile strategy. And he thinks the whole plan will be tweaked pretty quickly as reality sets in. He’s probably right.

Poynter Media Business Analyst Rick Edmonds has an exceptionally cogent and impartial analysis of Detroit Media’s chances of success. He notes that daily newspapers typically derive as much as half their ad revenue from Sunday editions and then spread the costs across the rest of the week. The gamble in Detroit is that reader flight precipitated by these changes won’t cancel out the cost-saving benefits.

Newspaper executives have been talking about this idea for five years, but no one has done anything with it because of the much-feared-but-never-tested theory that you don’t mess with the daily news habit. Now Detroit has no choice, and if they can pull it off, they’ll set a course for the entire industry. Edmonds likes their chances. And he adds, perceptively, “An upside is that if readers and advertisers mostly accept the change, that could pave the way to a full flip to online-only several years hence.”

Speaking of the daily news habit, Mark Potts leaves no question about where he stands. “Oh, puh-leeze,” he writes in response to an unnamed Gannett executive’s paean to the virtues of dailiness. “That thinking…is proof that newspapers are still living a fantasy that their products are the centers of their customers’ news and information universe…

It’s simply not that reducing home delivery will drive readers to other sources of news: They’re already there! They’ve been making the switch for years, relying more on the Web…”

BTW, The Detroit Free Press live-blogged the press conference. And you can watch all 42 minutes of it here.

And finally, why aren’t there any female newspaper pundits? Suggestions are welcome.

Miscellany

Canada’s largest newspaper publisher is cutting 10% of its workforce. Sun Media will eliminate 600 positions and restructure its operations in western Canada, Ontario and Quebec. The reasons are all the usual ones everyone else cites. As Mark Hamilton has pointed out, Canada has about one-tenth the population of the US, which should give you an idea of how big this cutback really is.

Veteran newspaper publisher Martin Langeveld has several predictions for 2009. On the whole, he sees newspapers’ prospects improving after a dreadful start. Among his more notable forecasts:

• No other newspaper companies will file for bankruptcy.
• Some major dailies will switch their Sunday package fully to Saturday and drop Sunday publication entirely.
• At least 25 daily newspapers will close outright
• A reporter without an active blog will start to be seen as a dinosaur.

And this one that we didn’t get at all. Please to enlighten:

• Some innovative new approaches to journalism will emanate from Cedar Rapids, Iowa.

From the AP: “The American Society of Newspaper Editors scheduled an April vote in Chicago to become simply the American Society of News Editors. Under the proposed changes, which require membership approval, editors of news Web sites also would be permitted to join, as would leaders of journalism programs.” Jeff Jarvis chuckles.

The Portland Oregonian will stop delivering to homes, stores or news boxes in the Eugene-Springfield area, which is the second largest metro region in the state. So it’s not really the Oregonian so much any more, is it?

The daily weekly Bristol Press in Connecticut will fold in mid-January if a buyer can’t be found. Owner Journal-Register Co. is shopping it and 11 other central Connecticut weeklies. The company shuttered three Philadelphia-area weeklies last week.

Did you know that the Washington Post‘s newsstand price has more than doubled in the last year? It’s true.

“What’s your favorite 21^st-century newspaper innovation?” asks Slate’s Jack Shafer at the tail end of a rather dour essay on the industry’s lack of innovation. His candidates: “The incredibly clever and useful” New York Times Reader, the Times‘ Open API program, the Big Picture at the Boston Globe and Adrian Holovay’s EveryBlock.com. Send him your nominations slate.pressbox@gmail.com.

And Finally

Mark Hamilton pointed us to this cool mashup of the most e-mailed stories from newspapers around the English-speaking world. MostEmailedNews.com is one of those forehead-slappingly simple ideas that you wish you had thought of. It’s the work of a Brooklynite who calls himself Tim Brennan. It consists of only two pages at this point, but who knows where Mr. Brennan will take it. Check it out and give him some link love.

We could almost see the collective eyes rolling in the newsrooms of the Detroit News and Detroit Free Press today as the newspapers’ holding company announced a “bold transformation” that will cut home delivery to three days per week and move the bulk of editorial content online.

The press release from Detroit Media Partnership described the move as “a sweeping set of strategic and innovative changes designed to better meet advertiser and reader needs,” although the reader benefit of delivering fewer issues wasn’t clearly articulated.

It has always struck us as odd that newspapers, whom we count on to cut through the hyperbole of press releases, can sling it with the best of them when their own business is involved.  For a more balanced perspective, read the account in the Detroit News. The comments from Free Press editor Paul Anger also convey a sense of resignation about the shift.

Newsosaur Alan Mutter wastes no time poking holes in the announcement, quoting a former executive saying that the pullback was the only alternative to shutting down the two dailies.  The move is historically notable in light of the fact that the News was once the largest afternoon newspaper in the nation.

Martin Langeveld is generous in calling the pullback “not the best solution…it keeps in place two separate press runs on most days while failing to differentiate the two papers more clearly. And implementation will be a nightmare, I’m afraid,” he says, shrewdly.

Editorial Departments Intact

About 200 people will lose their jobs, or less than 8% of the combined workforce. Cutbacks in the editorial department will be minimal because of the need to maintain “vigorous newsgathering operations and editorial voices,” according to the News account.  Most of the cuts will presumably come in production and operational departments.

Next to scaling back frequency, the most controversial aspect of the restructuring plan will likely be the introduction of a light version of both newspapers to be sold exclusively at newsstands on days when the full edition isn’t published.  Industry sources estimate that less than 40% of the circulation of both newspapers comes from newsstand sales, a fact that raises questions about how advertisers will be charged for running there. On Monday holidays, print circulation may fall close to zero.

A daily electronic edition will also be introduced for people who want to do their printing at home. “These are exact copies of each day’s printed newspaper and can be easily navigated and printed from readers’ computers,” the press release says. This means that the $170 million printing plant that the newspapers built in 2005 will now be nearly idle four days a week while printing is outsourced to the readers.  There is no research we’re aware of that supports the assumption that readers are interested in printing their own newspapers.

Cultural Challenge

The gutsiest dimension of the plan is the commitment to move much of both papers’ newsgathering operations online.  This recognizes the unstoppable forces that are transforming newsgathering organizations around the world.  As we reported here this morning, new Gallup research shows that 31% of US adults now consult the Internet daily for news while 40% read a local newspaper.  The trend lines, however will clearly cross sometime in the next five years, making the Internet the most important news source among US adults.  Only 22% of adults under 30 read a local newspaper daily, Gallup reported

The biggest challenges of all will be cultural.  Newspapers often give lip service to the importance of their websites, but stories still abound about resistance from ink-stained veterans who can’t accept the possibility that a screen can be as important a medium of news delivery as a printed page.  Detroit’s newspapers will now have to compete on foreign turf, adapting their products to the standards and cultural practices of the bloggers that so many of them hate.  It will be interesting to see if the reporters and editors can learn to thrive in a medium that has done them so much damage.

No doubt there will be lots of analysis and reaction to follow. We see that Gannett Blog has logged 70 comments in the first four hours. We’ll keep an eye out. In the meantime, we couldn’t help taking a snapshot of the ad that appeared on the Detroit News‘s account of today’s announcement.  Perhaps a cleansing is exactly what’s needed.