By paulgillin | June 23, 2008 - 6:57 am - Posted in Facebook, Fake News, Google, Solutions

Continuing fallout from McClatchy’s 1,400-person layoff last week: PaidContent.org’s Joseph Weisenthal remarks on all the attention to CEO Gary Pruitt’s pay, noting that you have to offer a competitive salary to get a good executive these days. He’s right. Tempers also flared at the Raleigh News & Observer over an executive’s decision to stay at a $210-per-night hotel on a recent visit to the paper just before the layoffs. The Raleigh Chronicle has the dirt, including links to executive blog postings on the topic. The Chronicle also claims that, in blaming the Internet for the company’s fortunates, McClatchy execs failed to note the impact of a strong alternative publishing market on the N&O‘s business. Editor & Publisher‘s Mark Fitzgerald analyzes McClatchy’s $4 billion debt, which seemed worth taking on at the time but which, in retrospect, was horribly timed. Still, McClatchy may be better positioned than most publishers to survive the industry’s collapse, he concludes. Analysts say it’s one of the better managed companies in the business.

Meanwhile, McClatchy editors and columnists weighed in on what comes next. Dave Zeeck at the Tacoma News quotes Mark Twain reasoning that there’ll always be jobs for reporters. Sacramento Bee Editor Melanie Sill is defiant. She points out all the good work the paper is still doing and says the loss of seven editors will just force everyone to be a little more innovative. Meanwhile, Miami Herald ombudsman Edward Schumacher-Matos takes the novel approach of asking readers to tell him what choices they think the paper should make. And Bob Ray Sanders of the Fort Worth Star Telegram compares the whole thing to a funeral in a dour, backward-looking essay.

And in Non-McClatchy News…

Add Hearst Corp. to the list of publishers struggling with the shifting winds of the industry. The publisher of 15 dailies and more than 200 magazines lost its CEO of 15 years last week over an apparent policy dispute with the board. Hearst has managed to make some smart bets online over the last decade, buying it a degree of insulation from the industry’s troubles, but with its San Francisco Chronicle serving as the poster child for newspaper collapse, it perhaps can’t change strategy quickly enough. Poynter’s Rick Edmonds speculates about what’s been going on in the Hearst board room and remarks upon Hearst’s unusual management trust, which expires upon the death of the last family member who was living at the time of William Randolph’s death in 1951.

By the way, where’s Belo Corp. in all the recent layoff activity? Jeff Siegel notes that last week’s bloodbath at the Fort Worth Star-Telegram should be putting pressure on the Dallas Morning News to cut back, but owner Belo has been strangely silent. So the stock market is speaking, knocking Belo shares about 6% lower last week. If the Star-Telegram can cut a sixth of its editorial staff with impunity, can the Morning News afford not to notice?

Forecasts of the impending death of the Sun-Times Media Group are greatly exaggerated, at least according to company executives. The struggling company, which has been saddled by the misdeeds of former executives, has $120 million in the bank and is ready for the worst, top managers told shareholders last week. In fact, CEO Cyrus Freidheim actually believes newspapers will rebound when the economy does in a year or two. His optimism is striking in light of the company’s recent announcement that it is “exploring strategic alternatives,” which is a euphemism for finding a buyer.

Tribune Exec’s Memos Invite Staff Derision

When chief scientists from Google speak, the technology media hang on their every word. Contrast that to Tribune Co., whose executives increasingly look like the village idiots of the newspaper world. The company’s chief innovation officer, Lee Abrams, is fond of sending memos about how the industry can reinvent itself. They’re a rambling brain dump from someone whose lack of insight is almost painful to read. Now parodies are springing up, and P.J. Gladnick excerpts a few from the Poynter discussion forums. Read one of Abrams’ original works on LA Observed before looking at the knock-offs. This is some great satirical writing which is unfortunately being shared amongst only a few insiders. Steve Outing comments that Abrams probably disenfranchised his audience at the outset by admitting that he had “NO idea that reporters were around the globe reporting the news.” Outing titles his blog post bluntly: “Are we watching a Tribune train wreck in progress?”

Layoff Log

  • The Eugene Register-Guard will cut its work force by 30 employees, or 12 percent of its 260-person full-time workforce. The paper will try to achieve the reductions through a combination of buyouts and unfilled vacancies, although the publisher wouldn’t rule out layoffs.
  • The Cleveland Plain Dealer isn’t laying off – yet. Although two news outlets have reported that dozens of jobs have been cut, Publisher Terrance Egger issued a denial, saying the reports are “100% not accurate.” However, the debate may be a matter of semantics. “Given the current economic conditions and trends, we cannot maintain the current expense base and stay viable,” Egger told Editor & Publisher. A local alternative reporter wrote on his blog last week that executives have told staff that they plan “to cut 35 pages a week from its news pages and 20 percent of its workforce.” The paper employs 304 newsroom staffers.

Miscellany

Miami Herald columnist Leonard Pitts shows why the people who run newspapers now are not the ones who will reinvent the industry. In a column that is striking in its lack of insight into the troubles facing his own industry, Pitts announces that he’s changed his thinking and now believes that maybe online should come first, that newspaper websites should be the principal online destination for local residents and that people should pay for that service. This was conventional industry wisdom circa 2001. Then Pitts notes that he’s come to this view reluctantly and mainly because he’s afraid of losing his job. Unfortunately, folks like Leonard will lose their jobs anyway because they’re being dragged kicking and screaming into the future. Cynical attempts at defining a solution only make them look more clueless. And solutions like those he proposes are what got the industry in trouble in the first place.


One of the week’s more convoluted exercises in deductive reasoning comes from the Mercury News‘ Dale Bryant. In an unusual inversion of the rules of supply and demand, she blames the surging price of newsprint on the lack of demand: “With less construction, there is less wood waste that would have found its way to pulp mills and eventually to newsprint. In response to rising costs, newspapers have cut back on the use of newsprint, trimming the size of papers as well as turning to the Internet. That has caused prices to go even higher,” she writes. The result is that the Merc is cutting back on some of its print sections, but that’s actually in the readers’ interests. “[T]he choices we’ve made are based on our belief that what’s most important to our readers is that we continue providing news about your local community,” Bryant concludes, bringing new meaning to the concept of “less is more.”

By paulgillin | June 12, 2008 - 7:53 am - Posted in Facebook, Google

In the new world of journalism, anyone is potentially a journalist, even if only for a few minutes. This idea doesn’t sit well with a lot of media veterans, so it’s no surprise there is debate over the tactics of the Huffington Post and its employee, Mayhill Fowler, that led to two big campaign scoops.

The most recent one, which every political junkie heard by now, concerns a three-minute rant by Bill Clinton over a Vanity Fair report questioning the propriety of his post-presidential decorum. Clinton’s remarks were captured on video by Fowler, who didn’t identify herself as a reporter but who claims to have had the video camera in plain view while Clinton was talking. The LA Times account describes the recorder as “candy bar-sized” and Clinton claims to have not known he was being recorded.

Fowler also recently caught Barack Obama criticizing small-minded Americans in comments that were not meant for reporters.

Fowler claims no professional journalism experience, which means she isn’t a “true” journalist, to use a phrase favored by veteran editors. Yet no one can dispute the veracity of her reports. After all, they’re on tape.

The hot potato for professional journalists is that ordinary people with a $100 video camera can now capture major news events that the media miss. The problem for public figures is that these folks don’t necessarily identify themselves as journalists or operate by the rules. And since public figures have practically no coverage under libel laws, their every utterance is potentially fair game for the media. Which is actually a problem for the media.

Layoff Log

  • Continuing the trend toward newspapers burying their own bad news, The Day of New London, CT cut about 12% of its jobs and relegated the news of the cuts to an inside business page on a Saturday. The comments are as interesting as the story on The Day‘s website. Readers question whether senior executives are taking pay cuts and cite a director’s profile from dating site Match.com, of all places, as a source of information about the director’s compensation for his services.
  • Layoffs are spreading into the magazine industry, which until now has been far less affected by the ad sales slowdown than the newspaper business. Folio magazine reports that three publishers are announcing layoffs. Meredith Corp. will cut 60 positions and leave 60 other open jobs unfilled. B-to-b publisher Reed Business Information is eliminating 41 jobs in advance of its divestiture by parent Reed Elsevier. And another b-to-b stalwart, Penton Media, will cut 42 jobs. There’s no word on what percentage of the workforce these layoffs constitute.
  • The Cleveland Plain Dealer is one of a ring of innovative Ohio newspapers that came up with the idea of putting aside rivalries to share resources. That isn’t going to save it from the storms that are battering the industry, though. Cleveland Leader reports that management plans to cut 35 pages of news a week along with 20% of the workforce. That’s on top of a 17% cut in positions after a recent buyout.

Miscellany

Craig Stoltz reviews the redesigned websites of the ultra-conservative Unification Church-backed Washington Times and the Bay Area-bred San Francisco Chronicle and concludes that, surprisingly, the Times is the one doing the innovating. Whereas the Chron‘s new design is more of the same, he says, Times has apparently started with a blank slate and rethought its approach to news presentation without bias toward print or anything else. The most innovative new feature is the Dig Deeper button, a hyperlink that literally flips a story on its head to show more background and detail. Try it; it’s neat. (via Jeff Jarvis).


Editors Weblog rounds up some data and opinion from around the industry and shows why the economics of online advertising don’t comfortably replace the print model. There’s a study that shows that readers of nytimes.com spend an average of 68 seconds per day with the paper, compared to 16 minutes for the print edition. And the bounty of alternatives means that ad rates are under constant competitive pressure. Quoting Scott Karp of Publishing 2.0, “Print circulation is about 10% of total audience reach, while online advertising revenue is 10% of total ad revenue — the economics are nearly the perfect inverse of what they should be.” This is not an optimistic piece.


Gannett Co. will write down the value of its assets by up to $3 billion, blaming troubles at its UK operation. Gannett is widely to considered to be one of the most financially sound US newspaper publishers.


Google CEO Eric Schmidt says his company has a “moral imperative” to help the newspaper industry and that the company’s recently acquired DoubleClick ad service could help. He didn’t offer any more details. Newspaper publishers must be breathing a huge sigh of relief.


Dan Schultz of MediaShift Idea Lab proposes a five-step process for vetting news that originates from citizen journalists. It involves link analysis, commenting, geotagging and moderation, among other things. Content Ninja has an analysis.


It’s depressing to see newspapers shutting down ventures in new markets. The Milwaukee Journal Sentinel will close a free weekly aimed at young readers. A memo posted by Romenesko cites two years of ad declines and increasing newsprint costs as the double whammy.


The new venture by former Wall Street Journal managing editor Paul Steiger has debuted. Pro Publica will produce investigative reports in partnership with other media outlets and publish those stories first on the partner’s print and Web properties. The initial site is nothing more than a roundup of news from other sources, but the site is almost fully staffed and original material will begin appearing shortly, according to the “about” page. Pro Publica is a nonprofit funded by some big charitable organizations. It will initially employ 27 journalists.


Paul Bradshaw wants to know if blogging has changed the way journalists work. You can take his short, anonymous survey here.

And Finally…

Jolly JournalistThe Online Journalism Blog is piercing the gloom with a new website where journalists can tell why it’s a great time to be in the business. It looks like Jolly Journalist just debuted, so hurry on over to be one of the first to comment.

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By paulgillin | June 7, 2008 - 7:58 am - Posted in Fake News, Google

If you want to understand why the newspaper industry is doomed, read the comments of Sun-Times Media Group CEO Cyrus Freidheim from a Columbia College panel this week. The press is nowhere near as robust or strong a watchdog as it has been…The free press really is the newsroom. It is not technology. It’s really the newsroom.

Freidheim’s comments reflect the kind of insularity that will only hasten newspapers’ collapse. Across the U.S., too many editors and executives are convinced that there is only one kind of true journalism, and that it involves a newsroom, editors, reporters, slot men and a copy desk. Any model that doesn’t conform to this rigid and traditional view isn’t genuine and so should be dismissed. They are blind to the prospect that any other form of journalism could deliver value, much less improve upon the current model.

As we’ve noted before, news journalism as practiced today is a study in inefficiency. The idea that hundreds of thousands of readers should invest their faith in the judgment of a handful of journalists to determine what they may and may not know is intuitively ridiculous in an age of abundant information. It’s a model that made sense when we had no other choice. It makes absolutely no sense any more.

In order to realize the potential of a new kind of journalism – one in which millions of individuals contribute to and enrich the body of information – we must discard our old assumptions about what journalism should be. It would be a blessing to never again have to see the phrase true journalism, with all the institutional arrogance it implies. Unfortunately, as reporters, editors and news executives who are mired in the past continue to curse the gathering darkness, we are likely to see it many more times.

Contrast the gloom of the ink-on-dead-trees business to the boisterous glee of a meeting of Diggnation as Jeff Jarvis describes it after a visit to Digg.com‘s first East Coast party. Digg is one of the most popular sites on the Internet and it’s creating a new approach to presenting the news. Instead of leaving news judgment in the hands of a few editors, the entire community of Digg members is invited to vote on what should go on the front page. And vote they do, many thousands at a time. A story that makes it to the front page of Digg can draw hundreds of thousand of visitors to a web page in the matter of an hour or two. Is this model perfect? Of course not. Is there value in this idea? Absolutely. Should newspaper executives learn from it? Well, consider Jarvis’ words:

[Digg Founder Kevin] Rose and company have built a real media enterprise from nothing but technology. What’s notable to me, more than its size, is the passion and loyalty of its audience, which was what was most evident last night. Could you imagine 2,000 fans standing in the rain for the chance to watch your local anchorman or hear your local editor? Is it possible for old media to inspire this kind of passion?

Also, read the American Journalism Review’s coverage of The Smoking Gun, a profitable investigative website that specializes in digging up public documents and exposing them for people to verify and comment upon. You’ve already visited this site’s extensive collection of celebrity mug shots. Everyone has. The Gun has three employees and has broken some major stories, as well as exposed other supposedly legitimate stories as fakes. But since there are no editors and no copy desk, we suppose this isn’t true journalism.

Jarvis further comments on the emerging model in this post. We couldn’t have said it better ourselves. It’s not a matter of either/or. It’s the best of both.

Miscellany

The owners of the Philadelphia Inquirer and Daily News have warned for months that they were on the brink of defaulting on their loans, and now they’ve missed a key interest payment. The payment on $85 million in loans was due on June 1 and Philadelphia Media Holdings LLC’s failure to pay will force it into a higher debt bracket at best. The payment was blocked by lenders who hold another $295 million in debt so as to avoid hurting Philadelphia Media’s cash flow. This means the holding company is now forced to renegotiate its loans, most likely at a higher interest rate. If it fails, it faces the risk of default.


Add Microsoft CEO Steve Ballmer to the list of prominent executives predicting newspapers’ demise, only Ballmer is casting the shroud a little wider. He told the Washington Post that in a decade there will be no newspapers, no magazines that are delivered in paper form.” He later corrected that timeframe to be variable, but you get the point. Everything will be delivered over an electronic network, he said.

As shrewd a guy as Ballmer is, his sweeping generalization is probably not realistic. For one thing, newspaper circulation is actually growing in some developing economies. For another, some printed publications are doing just fine, thank you. Pick up an issue of Brides magazine next time you’re in the B&N and see if you can make a case for its impending death. Details aside, Ballmer’s prediction is probably not unrealistic for major metro dailies, whose decline is accelerating faster than even the most pessimistic forecasts.


Free papers may be a growth market, but profits are still proving problematic. Scotland’s Aberdeen Independent will close this month after a 12-year run. The paper never made a profit, despite having been voted Scotland’s best free weekly eight times during its 12-year existence. Thirty staff members will lose their jobs.


Newsosaur Alan Mutter quotes a Deutsche Bank analyst predicting an 11.2% drop in print sales in 2008, which would make this the worst annual revenue decline in industry history. Mutter estimates that, in constant dollars, the newspaper industry today is worth only 70% of its 1996 value, and the trend is in the wrong direction. Circulation levels are already at post-WW II lows and are headed further down. We keep throwing more and more rope into the well, but we never seem to hit bottom, he quotes one industry sales executive as saying.

And Finally…

  • One of the reasons many viruses die out is that they succeed in killing their hosts so quickly that the hosts have no opportunity spread the virus. In that spirit, the Los Angeles Times Pressmens 20 Year Club reprints this gem of a communiqué from its union to local businesses who advertise in the LA Times. In short, the union is threatening to try to drive out of existence the dwindling number of businesses that advertise in the LA Times because the paper won’t negotiate in good faith with the union. Of course, the less business the paper has, the less likely it is to negotiate in good faith. So let’s kill the host. At least we’ll feel better about ourselves. Sheesh.
  • Frontline Reporter has a great short article on Top 10 Journalistic Uses for Twitter. Read them and start putting this simple yet powerful little utility to work for you.

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By paulgillin | June 5, 2008 - 10:57 am - Posted in Facebook, Fake News, Google, Paywalls

Moody’s Investors Service has joined the Greek chorus of financial watchdogs predicting more bad news for the newspaper industry. Analysts expect newspaper advertising revenue to drop 7% to 9% in 2008 and maybe slightly less in 2009, but only if the economy recovers next year. If it doesn’t, look out.

Most troubling is the decline in cash flow, defined as earnings before interest, taxes, depreciation and amortization (EBITDA). Over the past 10 years, EBITDA has fallen from 28% to 19% as a percentage of revenue, Moody’s said. Cost cuts aren’t keeping up with revenue declines, which is eroding EBITDA by more than 10% a year. That erosion comes at a terrible time because so many publishers are heavily leveraged with debt. Less cash means less money to pay creditors. Moody’s thinks deeper cuts will be needed in editorial operations, but “It will prove challenging to continually reduce editorial costs without impairing the core news product or employee morale.”

As if to accent the Moody’s forecast, E.W. Scripps Co. said newspaper revenues will fall 8% to 10% in the second half of 2008. The company is in the process of splitting itself in two.

Optimists See Growth, But Much of it is Free

The head of the World Association of Newspapers says reports of the industry’s demise are greatly exaggerated. Speaking to the World Editors Forum meeting in Göteborg, Sweden, CEO Timothy Balding cites statistics showing growth in Asia and South America that is outstripping declines in the US and Europe. Overall newspaper circulation is up over 3% internationally. A lot of that growth is coming from the expanding free-daily industry, however. Free papers now make up 23% of circulation in the EU and 8% in the US.

Wired magazine editor Chris Anderson comments on this trend, noting that it is another indication that information is becoming free. While any growth is good, the loss of paid subscribers presents big challenges to the economics of the newspaper industry, which are predicated on circulation lists.

Free isn’t necessarily good business in the US, though. The CEO of Metro International SA tells Bloomberg that it’s examining its options in the North American and European markets while looking to expand into 30 new markets. The world’s leading publisher of free dailies has struggled to reach profitability, although its market penetration has grown rapidly. Per Mikael Jensen says emerging economies look to have more promise at the moment.


A study conducted by advocacy group Newspaper Works shows that Australian readers hold newspapers in high esteem. The survey of 1,010 people found that 90% of readers do nothing else when reading a newspaper as compared to the half who busy themselves with other things while the TV is on. Most perceive newspapers as “absorbing, dynamic and reputable,” and the online extensions only add to that credibility. (Via Editors Weblog).


Finally, the editor-in-chief of the Los Angeles Times tells Media Bistro that print isn’t going away in his lifetime. That said, Russ Stanton is honest about the challenges, noting that the substantial infrastructure cost of print is a liability. “Someone, somewhere is going to grow the revenue from online enough that it can support a newsroom of our size and talent. And when that happens, that’s when you can start, if you so choose, to pull the plug on the paper,” he says. He adds that citizen journalism is pretty intriguing.

Turnover Continues At the Top

Rupert Murdoch continues to put his own team into place at The Wall Street Journal. Deputy Managing Editor Bill Grueskin is the latest to go, leaving the paper for a post in the ivy-covered halls of academia. Grueskin’s departure comes just two months after Managing Editor Marcus Brauchli was unceremoniously shown the door.

Los Angeles Times Editorial Pages Editor James Newton will leave the paper to finish writing a book about Dwight Eisenhower. He had been in the job only 14 months. Newton’s memo to staffers made it clear that he wasn’t motivated by some pressing inner urge to tell the Eisenhower story. “[T]he paper still has challenges ahead. The publisher and I have discussed those difficulties, and he is entitled to an editorial page editor who shares his vision on how best to confront them,” he wrote. LA Observed has Newton’s farewell memo, as well as the obligatory bouquets of gratitude from Publisher David Hiller.

Thoughts on the New Journalism

Jeff Jarvis eloquently expresses an important point about the future of journalism in this essay on the ethics and culture of linking. The link is the currency of the blogosphere, of course, and the emerging culture of journalism is embedding links into news reporting process. In the old days, Jarvis notes, reporters would rather repeat all the legwork done by a competitor than acknowledge being beaten on a story. This led to tremendous duplication of effort. In the new model, though, journalists are learning to link to useful information and build upon it, creating a new and richer style of journalism.

Jarvis cites the experiment being conducted by a group of Ohio papers that are sharing stories between each other rather than processing them through the Associated Press. This means less rewriting, faster delivery and more genuine content. Says Jarvis: “[T]hey’re doing what they do best and linking to the rest and they are linking to original journalism: the new architecture at work.”

Meanwhile, the CEO of acquisitive MediaNews Group urges newspaper executives to “discard our arrogance.” Speaking to the World Newspaper Congress in Sweden William Dean Singleton says, “We’re going to have to quit writing and editing for each other and write and edit for that consumer out there.” He says half the chain’s profits will come from online sources by 2012. Singleton continues recent criticism by industry CEOs of the way newspaper journalism is done. News Corp. CEO Rupert Murdoch recently said The Wall Street Journal has too much management overhead and Tribune Co. CEO Sam Zell has also insulted his editors.

Layoff Log

  • The Portland Press-Herald and MaineToday.com will cut up to 35 positions on top of the 27 jobs that were eliminated in March.
  • Newsday has reportedly laid off 32 employees — half in operations management and half from Star Community Publishing. This follows a 120-person reduction in March. Publisher Timothy Knight said the move would “reduce management layers in operations, clarify roles and responsibilities, and speed decision-making.” The paper is awaiting transfer of ownership from Tribune Co. to Cablevision Systems Corp.

And Finally…

Simon Owns interviews journalist and Editor & Publisher columnist Steve Outing about a new venture he’s working on called Reinventing Classifieds. It’s a blog in which prominent publishing professionals contribute their insights on classified advertising and how the newspaper industry can recapture that business. At first glance, the content looks a little like Newspaper Death Watch ““ lots of bad news. But there hasn’t been much good news to report in the classified industry of late. There’s lots of up-to-date news and even a piece by design guru Roger Black. The site is tied to a project led by Future of News developer Christopher Ryan that’s attempting to build a distribute ad placement platform that newspapers could use to get a leg up on Craigslist.

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The 15th World Editors Forum is going on in Göteborg, Sweden, and Editors Weblog is providing exhaustive coverage. A lot of the talk has been about the new, integrated newsroom and the reinvention of journalism. Here are some highlights.


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By paulgillin | May 30, 2008 - 9:00 am - Posted in Google

Rob CurleyThe Washington Post’s voluntary staff reduction has cost it a lot of fine journalists but perhaps no loss is greater than that of Rob Curley, the Kansas wunderkind whom the Post recruited less than two years ago to lead its Washingtonpost Newsweek Interactive division. Curley and at least five of his staff members are pulling up stakes and moving to Las Vegas to work on unspecified projects at the Las Vegas Sun.

Juan Antonio Giner aptly sums up the tragedy this is for the Post, which has long been one of the more progressive papers in its approach to new media. We can only speculate on Curley’s motives. In an entry on his blog last week, Curley paid homage to all the fine talent at the Post and the support he’s received, but notes, cryptically, “I probably wasn’t the best fit with the organization….In Las Vegas, our team has a chance to help shape an entire organization.” Perhaps they didn’t have the chance to do that in Washington.

The bio on the Washingtonpost Newsweek site sums up Curley’s accomplishments:

  • Director of new media and convergence for the Naples Daily News and its sister publications along Florida’s Gulf Coast;
  • Management positions in the interactive editorial operations for the Lawrence (Kansas) Journal-World, during which time he gained national prominence as one of the first online editors chosen to lead a news organization’s entire print and broadcast news operations;
  • Editor & Publisher named the Lawrence Journal-World as one the 10 newspapers in the United States that does “it right” in 2004. The Naples paper later received similar praise.

Washington’s loss in Las Vegas’ gain.

Time, Inc. Joins User Content Parade

Your Old House coverAnother publisher – this time a unit of venerable Time, Inc. – tries its hand at a print publication composed entirely of user-generated content. This Old House – renamed Your Old House for this experiment – is the product of “thousands of e-mails, letters, photos and projects since editor Scott Omelianuk’s first call for submissions in his December editor’s letter.” The magazine set up a website to accept content and promoted the initiative in broadcast and online. 8020 Publishing and the Hartford Courant are doing the same thing, perhaps indicating that editors are finally warming to the idea that their readers have something interesting to say. It isn’t easy, though. Editors say the quality of ideas contributed by readers is remarkably good, but the copy needs a lot of work.

Layoff Log

  • The nonprofit St. Petersburg Times will try to cut staff through an early retirement incentive but might have to resort to layoffs later this year, according to a publisher’s memo. Attrition has reduced headcount from 1,500 to 1,300, but it still isn’t enough. The newspaper is also freezing wages for a year. (via Romenesko)
  • Massachusetts-based SouthCoast Media Group has laid off five full-time and nine part-time employees. Like many news organizations that report on their own staff reductions, SouthCoastToday.com didn’t give any clue as to big this layoff is, other than to note that the move reduces employment by less than 5 percent. Quotes from the publisher demonstrate unrealistic optimism about to the future.

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Let’s look at some recent stories about publishers who are reinventing traditional news operations and creating innovative new models. This is inspiring stuff.

The San Francisco Chronicle reports on how startup 8020 Publishing is producing two beautiful magazines consisting almost entirely of reader-contributed content. Everywhere is a travel magazine and JPG is for photo enthusiasts. People vote on the work that others submit and the best stuff goes into print. Photographers get a check for $100 and a year’s subscription. Big money apparently isn’t needed: the contents of the April/May issue of JPG was culled from photos uploaded by 16,278 submitters.

What’s especially remarkable about the model is its efficiency. The two magazines are produced by a staff of just 19 people. Both titles are expected to be profitable within a year and the company is looking to expand into other markets. “Any human interest can become a magazine,” says Halsey Minor, the CNet founder whose VC firm owns 8020.


Hartford Courant iTownsThe Hartford Courant has set up an online gathering place for citizens and is reverse-publishing in print. iTOWNS invites readers to submit news briefs, events, photos and videos to a website, with guidance from a local staff member. Every Sunday, selected content is published in six regional print editions. All the content comes from the community. “We reached over 3/4 of our ad goal before the first print edition was published. Amazingly we did all of this without a single new hire,” the Courant‘s designer tells Charles Apple.


The UK’s Press Gazette reports on ambitious plans at Guardian News & Media to overhaul its editorial operations. The company is merging the news staffs of The Guardian, The Observer and Guardian.co.uk in a platform-agnostic structure in which journalists working in specialty “pods” and feed stories to the appropriate department editors for publication in a variety of media. One radical concept: journalists will have the freedom to publish directly to their audiences on timely stories, without the intercession of an editor. Editor-in-chief Alan Rusbridger says, “In the newspaper world, if a bomb goes off in Burma or there’s a flood in the Philippines, suddenly your story is taken down to two paragraphs. In this world the reporter isn’t going to have to hop around on foot to speak to [national news editor] Nick Hopkins – he can just publish it.”


Writing on Publishing 2.0, Scott Karp praises a New York Times blogger for practicing good link journalism. The online story he cites is one on oil prices in Mike Nizza’s The Lede. Nizza effectively consolidates information from more than a dozen sources into a summary piece and then links to the source material like crazy. “The value for the reader here is enormous…not only do they get Times blogger Mike Nizza’s framing and perspective, they get links to all of this original reporting and analysis on this issue,” Karp writes. The link journalism model is an emerging form of reporting that makes the journalist as much filter as a reporter. As newspapers can get over their not-invented-here syndromes, they’ll come to understand the reader value this provides.


The Society of Professional Journalists has embraced citizen media. The venerable organization recently launched three regional seminars to teach anyone who’s interested how to report the news. “There are quite a few bloggers, particularly in larger cities, who do work on a par with any journalist,” SPJ President Clint Brewer told Steve Johnson of the Chicago Tribune. Attendance at the $25-a-day sessions was underwhelming, Johnson reports, but the motivations of the attendees were an interesting mix of civic pride, activism and curiosity.

And Then There’s Also Denial, Distrust and Sneakiness

  • USA Today publisher Al Neuharth whistles past the graveyard, trumpeting miniscule circulation gains by his paper and The Wall Street Journal as evidence of the health of the industry. “That’s why newspaper-oriented media companies have a bright future,” he says. For another take on the same circ figures, see our post from that day. Gannett closed yesterday at $29.25, nearly 70% off its five-year high. (via Editors Weblog)
  • The UK’s Guardian asks ordinary citizens “How much do you trust the following [new organizations] to tell the truth?” and finds that faith in media has fallen sharply. Broadcast journalists from the country’s ITV commercial network have fallen the farthest, from 82% to 51% in five years. Trust in broadsheet papers is down 22% to 43%, and local outlets are trusted by just 18% of the population. Even the BBC is down. (via Editors Weblog)
  • Meanwhile, Editor & Publisher reports on the Audit Bureau of Circulation’s decision to reclassify copies given away in exchange for advertising consideration as part of its new “verified” circulation class. The concern is that some publishers are using free or almost-free copies to plug holes in their circulation reports. The big newsweekly magazines are especially fond of this tactic.

And Finally…

Alan Mutter reports on a free-paper war breaking out in the most unlikely place: filthy-rich Palo Alto, CA. The new entrant is the Palo Alto Daily Post, launched by two founders of the Palo Alto Daily News, a freebie that they sold to Media News Group in 2005. Mutter notes that free newspapers tend to target urban commuters, which makes this leafy San Francisco bedroom community a strange place for a showdown of this kind. Palo Alto residents are more likely to be seen reading pecking at their BlackBerries while driving 70 mph than reading a newspaper, he says.

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By paulgillin | May 22, 2008 - 10:18 am - Posted in Facebook, Google, Solutions

The New York Times has added an automated news feed to its technology page called Technology Headlines From Around the Web. Saul Hansell writes with no small amount of pride about how this robo-feed actually includes content that the Times doesn’t control. Thus the Times moves confidently, even arrogantly, into the 21st century.


McClatchy’s April revenue fell 14.6%. That’s revenue, not profit. The newspaper chain’s exposure to the weak Florida and California markets has hit it harder than most publishers. Revenue from its California newspapers was off 22.8%. Real estate and recruitment advertising sales were both off more than 35%.


The Sumter, S.C. Item will stop publishing on Monday. More newspapers are likely to follow this model as business continues to decline. Monday is the least profitable day of the week for most newspapers, while Sunday is the cash cow, of course.


Strange bedfellows: The Record of Hackensack, N.J., and the Herald News of West Paterson, N.J. will combine their copy desks and photo departments. The consolidation of six separate operations into two is expected to save $800,000 annually and cut staff by 23%. The papers are longtime rivals, but with different audiences. They say this is the least disruptive cost-saving idea they could come up with.


European thirtysomethings like news sites, says Jupiter Research. Its survey finds that 42% of online Europeans regularly visit online news sites, which is nearly three times the number who hang out in social networks. Keep in mind that Jupiter is the research firm that predicted that 35% of large companies would have blogs by the end of 2006. Two years later, that number is hovering around 12%.


The Associated Press is refining a new model for reporting breaking news it calls “1-2-3 filing.” Editors Weblog describes the process in an interview with AP Executive Editor Kathleen Carroll. Step one is a 50-character headline. Step two is 130-word summary and step three is something more that she didn’t specify. It sounds a lot like the way the AP has worked for a century. “”It doesn’t sound radical when you say it out loud, but it is if you inject it into your daily news decisions,” Carroll says. We’ll have to take her word for that.


YouTube has launched a citizen journalism channel called Citizen News. It’ll aggregate videos from self-described video journalists. The vid service has hired a person with the title of News Manager, and she asks the community for ideas and suggestions in this post on the YouTube blog. David Chartier at Ars Technica is skeptical. He notes that credibility has been hard to come by in fledgling citizen efforts like CNN’s iReport. YouTube’s choice of a young person in her 20s to head the effort does raise questions about its commitment. While Olivia no doubt reflects YouTube’s core demographic profile, she doesn’t exactly exude journalism experience. (via Romenesko)


Here’s a good podcast on the future of news. The topic is “Navigating Media Upheaval” and the panelists are an assortment of long-time journalists who are now navigating change with new companies. Best line is from former Wall Street Journal Publisher Gordon Crovitz. Asked what mainstream news organizations need to do to remain relevant in the new world, he suggests, “The role of the media is to mediate.” He then goes into the possible mediation opportunities between different groups, including advertisers. Bottom line: newspapers’ opportunities are to tap into very specific geographically defined groups, but most aren’t doing a very good job. Other panelists are Neil Chase, VP of author services at Federated Media, Ken Doctor, affiliate analyst at Outsell; and Jeanette Gibson, editor-in-chief of News@Cisco. The session is ably moderated by Sam Whitmore of Sam Whitmore’s Media Survey.


And finally, more morbid but priceless humor from The Onion.

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By paulgillin | May 21, 2008 - 7:54 am - Posted in Fake News, Google

Last night I had the pleasure of moderating a panel on “The Future of Journalism,” featuring a group of reporters and former reports from the broadcast, print and online media. This panel was perhaps not representative of the media world these days, since all of the members are involved in digital initiatives of some sort at their organizations. But all come from conventional media backgrounds, and I found their optimism to be refreshing.

Panelists included Ted McEnroe, Director of Digital Media at New England Cable Network; Robin Lubbock, Director of New Media at WBUR radio; Howard Sholkin, Director of Communications & Marketing Programs at IDG Communications; and David Wallace, Managing Partner of Gamechange LLC and a professor at Emerson College.

All the panelists noted that newsrooms in their organizations were having some difficulty bridgingt the divide between the specialty journalist, who does one thing well, and the new journalist, who’s expected to work in multiple media with almost equal facility. Some veteran reporters simply haven’t been able to make the change, they noted, and their organizations are tolerating that fact. When journalists can’t make the transition to a new style of reporting, management is ultimately to blame, they said. Retraining is critical right now.

It was clear that the old walls that separated different kinds of media from each other are fallng. Robin Lubbock cited some recent stories by his radio station that demanded a visual component. In the past, the reporters would have had to do the best they could within the limitation of audio, but today they can post images on the website and send interested listeners there. This has added a wonderful new dimension to the craft of audio journalism and has energized the reporters, he said.

IDG’s Sholkin commented that the company has successfully transitioned from a print to a mostly online model in the US and that the new breed of journalist that’s entering the company is more flexible and adaptable than the print-only generation that preceded them. Today’s twentysomething reporters are only too willing to grab a camera or a video recorder if it’ll enhance the story.

The panel was also upbeat on the prospect for citizen contributions to the news reporting process. While acknowledging that mistakes were more likely in the still-undefined community journalism world, they applauded the trend toward involving readers in the newsgathering process. They were unanimous in the opinion that readers’ voices can only improve the quality of the final product.

Backpack Journalism

Several panelist also remarked on the emergence of the “backpack” journalist, who takes an assortment of devices into the field with which to capture a story. Notepads and tape recorders are no longer enough. Reporters must today be facile with any media. They also must be comfortable with communicating in short bursts. An example is the Wichita Eagle‘s current coverage of a grisly murder trial via Twitter.

Editor & Publisher has a detailed special report on these mobile journalists or “mojos.” Using lots of examples, the magazine tells how some editors are dismantling the traditional newsroom and seding reporters out into the field to file from wherever they happen to be. A fully stocked backpack of gadgetry (which can run nearly $15,000) is essential, but when journalists have the tools, they become one-person news machines. “I have had days with five or six stories,” says Brian Howard of the Journal News in White Plains, N.Y.

These journos aren’t all kids, either. Most people quoted in the story are in their 30s and the man identified as the grandfather of mobile journalism is 63. Reading this story, you get the sense that change is happening.Good change.

Murdoch as Antidote

Rupert Murdoch is putting the finishing touches on his takeover of The Wall Street Journal with his the designation of Robert Thomson as managing editor. There wasn’t a word of opposition from the newspaper’s editorial independence committee, whose reason for existence becomes more questionable with every non-decision.

Simon Constable writes on TheStreet.com that Murdoch is injecting a healthy shot of competition into the fat and lazy US newspaper business. He contrasts the frantic competitiveness of the newspaper market in the UK, with its more than a dozen dailies, to the languid complacency of a US market defined by one-paper towns and government-sanctioned monopolies. No matter what you think of Murdoch, Constable says, the man is shaking things up and that can’t possibly be bad for an industry in crisis.

Not everyone agrees. Writing in Canada’s Financial Post, Editor Terence Corcoran rips into the Journal’s creeping left-wing bias, focusing in particular on new columnist Thomas Frank. Far from being a counterbalance to the Journal‘s traditionally conservative editorial views, Frank is just a liberal ideologue spouting the tired old mantra of publications like The Nation, from whence he came, according to Corcoran. And Cameron blames Murdoch, whose left-wing leanings Cameron says are routinely injected into the editorial voice of the newspapers he acquires.

And Finally…

Seattle Times Executive Editor David Boardman gives his readers a forthright account of why his newspaper is laying off when circulation is actually growing. The problem isn’t that the paper is losing relevance, he explains. It’s that the business model doesn’t work any more. “Thanks in part to a Bay Area entrepreneur named Newmark and his free, online ‘craigslist,’ the bottom dropped out. In the past eight years, revenue from classifieds has fallen by two-thirds, and they now account for only 20 percent of total ad income.”

Boardman’s piece is refreshing. It’s direct and free of the “our combined print/online readership is bigger than ever” denial. He says newspapers need to find a new way to make money. So that’s what they’re going to do.

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By paulgillin | May 20, 2008 - 7:34 am - Posted in Facebook, Fake News, Google

Red Sox teammates mob Jon LesterYour obedient editor is on cloud nine this morning, having been on hand in Fenway Park last night to witness a no-hitter by Red Sox lefty Jon Lester. It took 39 years of attendance at hundreds of games in New York, Boston and several other cities in North America, but the thrill was worth the wait. The achievement is particularly notable because 18 months ago Lester was undergoing chemotherapy. His remarkable recovery is a fairy tale of spirit and endurance and this couldn’t happen to a nicer guy.

But on to the future of journalism.

Few journalists are better qualified to speak about that topic than Joshua Micah Marshall, founder of TalkingPointsMemo and recent winner of a prestigious George Polk Award for investigative journalism.

In a speech to a recent conference on the future of the Web, Marshall mourned the atmosphere of fear and denial that pervades mainstream media newsrooms and said journalists must prepare themselves to do their jobs very differently. He’s optimistic, though. Professional journalists have become too dependent on professional insiders who manufacture sound bites and offer convenient but predictable analysis. In contrast, the new journalism involves the community directly in the reporting, bringing journalists into close contact with their readers. TalkingPointsMemo actively invited readers into its award-winning work on the Alberto Gonzalez scandal and continues to solicit reader investigation and input for such tasks as building, “a better virtual list of politicians’ stances than anything tabulated by the traditional media or the White House.”


Reading the perspective from overseas, it’s becoming clear that the UK is leading the US in understanding, adapting to and delivering upon the promise of a new kind of journalism. While many American newspaper editors wallow in self-pity, British editors are welcoming readers into the fold, rethinking the role of the investigative journalist and envisioning a brighter future. Editors Weblog interviews Emily Bell, editor-in-chief of guardian.co.uk. She sees bloggers as valuable overseers of journalist practice and believes that journalists must engage more actively with their readers. “The closer you are, the more authentic you are, and the more knowledgeable you can be, then the more purchase you have with the community that will come to you, tell you things and point to your work in certain areas. I think if you don’t have that, in the future as a journalist, you probably don’t have much of a future.”Bell believes newspapers will exist for the foreseeable future but may not be around in 15 years. She accepts this matter-of-factly. She’s optimistic about journalism’s future, even though she sees the profession entering an uneasy period where resources that were once available for investigative projects will be cut while a new model of reporting is still taking shape.Unfortunately, the guardian.co.uk still has to wrestle with the same business challenges as all other newspapers. Press Gazette cites recent comments by the Guardian’s head of editorial development that the site would need “’many millions’” more visitors to sustain the level of investment in journalism it currently makes.”


Sean Dodson of The Guardian looks at community publishing and the risks of newspapers lending their brands to extremist bloggers. He cites the example of The Telegraph‘s MyTelegraph portal, which plays host to many thoughtful blogs, but “is also inhabited by some very unsavoury characters, including a minority of active members of the far right, anti-abortionists, europhobes and members of an anti-feminist ‘men’s movement’. ” Dodson goes on to compare the community-policing model employed by The Telegraph to the gatekeeper role of papers like the Daily Mail, which pre-approves blog entries before posting. In contrast, The Telegraph lets readers flag unsavory material for editors to review manually. It’s clear that all newspapers (at least in the UK) are moving to open up their brands to reader commentary, but there are still no clear standards for policing these new communities (via Editors Weblog).

CEOs Not Suffering as Badly as Shareholders

Alan Mutter looks at CEO pay, which is always a favorite whipping post for disgruntled shareholders. Not surprisingly, a few sinners stand out. Most notable is Robert E. Jelenic, the former CEO of Journal Register Co. (JRC), whose compensation grew 333.2% to $6.3 million despite the company’s near-bankrupt condition this year in the wake of his leadership. Mutter notes that Jelenic’s golden parachute last year amounted to more than half the market value of JRC itself.

Other CEOs who got raises while their companies stumbled include Robert Dercherd of Belo and Mary E. Junck of Lee Enterprises. On the whole, Mutter says, CEO compensation declined 11.7% while shareholders collectively lost more than 35% of their investments in newspaper stocks in 2007.

Business Shorts

  • Looking to gain efficiencies from last month’s giant merger of Thomson Corp. and Reuters Group PLC, the newly combined Thomson Reuters will cut 1,500 jobs, or about three percent of its workforce, an unnamed source told the AP. The source estimated that 140 journalist jobs could go. Like any good news company, Thomson has no plans to announce or comment upon the cutbacks, leaving it to speculation and rumor to discern its actions.
  • Gannett reported operating revenue down 7.7% in April on a 10.4% drop in advertising revenue . Classified advertising was off 20% compared to last year.
  • April revenue at The New York Times Co. slid 2.2%, although circulation revenue was up 3.3%. Classified advertising was cited as the main culprit.
  • Minneapolis Star Tribune Editor Nancy Barnes has been told she will have to cut $2.5 million, or about 10%, from the annual newsroom budget, a Newspaper Guild local official told Editor & Publisher. The paper has recently been reported to be on the brink of bankruptcy, an allegation that management disputes.

And finally…

Mark Hamilton alerts us to this gem of a cover image from The Onion.

Onion cover

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