Always-provocative Editor & Publisher columnist Steve Outing proposes that publishers need to change their definition of news. Those Twitter and Facebook feeds that stream information about what your friends are having for lunch? That’s news, Outing says. Only most professional editors don’t consider it that. If information doesn’t have a wire-service imprimatur or at least the watermark of a professional writer, it doesn’t quality as news.

But guess what? Customers don’t care. To them, advice from friends is at least as valuable as advice from a news pro. The popularity of social networks and Twitter attests to that. Professional publishers need to tap in to this phenomenon, but they’re too addicted to conventional definitions of news to make that happen, Outing suggests. They’re missing the boat and the market is passing them by.

Outing nails it. For a great perspective on the popularity of social networking read this piece on “ambient intimacy” from the International Herald-Tribune. Clive Thompson explains the value of sustaining relationships through casual awareness of what others are doing.

Twitter and the Facebook News Feed bring new breadth to this concept, enabling people to glimpse others’ lives through occasional insights into their everyday activities. This intimacy becomes addictive. People who initially reject the News Feed as too intrusive or the constant stream of Twitter chatter as too overwhelming often find themselves drawn in to the point that monitoring the stream becomes engrossing. It’s an experience that appeals to basic human instincts.

The 18-year-olds who log on to Facebook 15 times a day are telling us something. Their friends network is their news stream. As we all know by now, they are rejecting packaged media in favor of a jumbled, unpredictable gush of information from all kinds of sources. They choose who to listen to. If publishers aren’t in the news stream, they’re irrelevant. Outing is proposing that publishers could be the source of the news stream, mixing packaged content from professional sources with ambient chatter from individuals. Of course, Facebook is already pretty well entrenched, but it’s not very localized. Publishers could still transform their websites into something more than a print archive with a few blogs wrapped around it.

Miscellany

More layoffs at the Boston Globe. This time, 42 people in the advertising, circulation, marketing and production departments lost their jobs, or a little less than 2% of the 2,450-person workforce. That’s a bloodbath, says the hyperbolic headline in rival Boston Herald, which should know about bloodbaths. No newsroom jobs were cut. The ranks of the idled reportedly include several senior managers, although no one named names. The Boston Phoenix has the memo from Globe publisher Steve Aimsley. The Globe‘s website is now also reporting to the Globe instead of to The New York Times, which kind of makes sense. And in unrelated news, the newspaper’s truck driver’s union rejected an offer of a 5% pay cut and less vacation. The Globe reported the fourth-worst percentage circulation decline among the top 25 US newspapers in the most recent numbers from the Audit Bureau of Control.

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The Redding (Calif.) Record Searchlight is laying of 12 people, or about 6% of its workforce. No newsroom jobs were affected and the publisher says the paper’s financial position is strong. Read the delightfully random comments from readers, who attribute the layoffs to everything from the Bush administration to yellow journalism, although not to the 85-lb. salmon carcass that is the paper’s most e-mailed story of the day.

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Reuters says the outlook is worsening for Canadian newspapers. Ad revenue at the Toronto Star fell 8.5% in the most recent quarter on top of an 18% jump in newsprint prices. Canwest, which is Canada’s biggest publisher of daily newspapers, can cut back print runs of the National Post daily in western provinces. The Canadian dollar is off more than 20% in the past year, which can’t help.

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There are rumors that the Jackson (Miss.) Clarion-Ledger is planning more layoffs in early December, even as it invests in a new lifestyle website that will show pictures of all the bars in town. Jackson Free Press Editor Donna Ladd sums up: “So there’s money for drunk pictures, but not for news coverage.”  Well, what the heck is wrong with that, Donna? Commenters pile on. Ladd says the C-L Scroogishly cancelled the $50 holiday bonus and is asking staffers to pay for coffee while hardwood floors are installed in the publisher’s office.

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Did you know US News & World Report is going to go monthly? We didn’t even know it was still around.

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News After Newspapers says what we’ve been saying for two years about the outlook for the newspaper industry, but the author sees hope in a new class of product.

And Finally…

This isn’t news, at least as professional editors define it, but the Top 10 Strangest Coincidences on 2Spare.com is worth the waste of time. In fact, the whole site is a time sink. You can get lost for hours. We don’t know how much of the information is true, but this is the Internet and you shouldn’t believe what you read, anyway.

Last night I had the pleasure of moderating a panel on “The Future of Journalism,” featuring a group of reporters and former reports from the broadcast, print and online media. This panel was perhaps not representative of the media world these days, since all of the members are involved in digital initiatives of some sort at their organizations. But all come from conventional media backgrounds, and I found their optimism to be refreshing.

Panelists included Ted McEnroe, Director of Digital Media at New England Cable Network; Robin Lubbock, Director of New Media at WBUR radio; Howard Sholkin, Director of Communications & Marketing Programs at IDG Communications; and David Wallace, Managing Partner of Gamechange LLC and a professor at Emerson College.

All the panelists noted that newsrooms in their organizations were having some difficulty bridgingt the divide between the specialty journalist, who does one thing well, and the new journalist, who’s expected to work in multiple media with almost equal facility. Some veteran reporters simply haven’t been able to make the change, they noted, and their organizations are tolerating that fact. When journalists can’t make the transition to a new style of reporting, management is ultimately to blame, they said. Retraining is critical right now.

It was clear that the old walls that separated different kinds of media from each other are fallng. Robin Lubbock cited some recent stories by his radio station that demanded a visual component. In the past, the reporters would have had to do the best they could within the limitation of audio, but today they can post images on the website and send interested listeners there. This has added a wonderful new dimension to the craft of audio journalism and has energized the reporters, he said.

IDG’s Sholkin commented that the company has successfully transitioned from a print to a mostly online model in the US and that the new breed of journalist that’s entering the company is more flexible and adaptable than the print-only generation that preceded them. Today’s twentysomething reporters are only too willing to grab a camera or a video recorder if it’ll enhance the story.

The panel was also upbeat on the prospect for citizen contributions to the news reporting process. While acknowledging that mistakes were more likely in the still-undefined community journalism world, they applauded the trend toward involving readers in the newsgathering process. They were unanimous in the opinion that readers’ voices can only improve the quality of the final product.

Backpack Journalism

Several panelist also remarked on the emergence of the “backpack” journalist, who takes an assortment of devices into the field with which to capture a story. Notepads and tape recorders are no longer enough. Reporters must today be facile with any media. They also must be comfortable with communicating in short bursts. An example is the Wichita Eagle‘s current coverage of a grisly murder trial via Twitter.

Editor & Publisher has a detailed special report on these mobile journalists or “mojos.” Using lots of examples, the magazine tells how some editors are dismantling the traditional newsroom and seding reporters out into the field to file from wherever they happen to be. A fully stocked backpack of gadgetry (which can run nearly $15,000) is essential, but when journalists have the tools, they become one-person news machines. “I have had days with five or six stories,” says Brian Howard of the Journal News in White Plains, N.Y.

These journos aren’t all kids, either. Most people quoted in the story are in their 30s and the man identified as the grandfather of mobile journalism is 63. Reading this story, you get the sense that change is happening.Good change.

Murdoch as Antidote

Rupert Murdoch is putting the finishing touches on his takeover of The Wall Street Journal with his the designation of Robert Thomson as managing editor. There wasn’t a word of opposition from the newspaper’s editorial independence committee, whose reason for existence becomes more questionable with every non-decision.

Simon Constable writes on TheStreet.com that Murdoch is injecting a healthy shot of competition into the fat and lazy US newspaper business. He contrasts the frantic competitiveness of the newspaper market in the UK, with its more than a dozen dailies, to the languid complacency of a US market defined by one-paper towns and government-sanctioned monopolies. No matter what you think of Murdoch, Constable says, the man is shaking things up and that can’t possibly be bad for an industry in crisis.

Not everyone agrees. Writing in Canada’s Financial Post, Editor Terence Corcoran rips into the Journal’s creeping left-wing bias, focusing in particular on new columnist Thomas Frank. Far from being a counterbalance to the Journal‘s traditionally conservative editorial views, Frank is just a liberal ideologue spouting the tired old mantra of publications like The Nation, from whence he came, according to Corcoran. And Cameron blames Murdoch, whose left-wing leanings Cameron says are routinely injected into the editorial voice of the newspapers he acquires.

And Finally…

Seattle Times Executive Editor David Boardman gives his readers a forthright account of why his newspaper is laying off when circulation is actually growing. The problem isn’t that the paper is losing relevance, he explains. It’s that the business model doesn’t work any more. “Thanks in part to a Bay Area entrepreneur named Newmark and his free, online ‘craigslist,’ the bottom dropped out. In the past eight years, revenue from classifieds has fallen by two-thirds, and they now account for only 20 percent of total ad income.”

Boardman’s piece is refreshing. It’s direct and free of the “our combined print/online readership is bigger than ever” denial. He says newspapers need to find a new way to make money. So that’s what they’re going to do.

All News Must Stand On Its Own

Encyclopedia Britannica kicks off a “Newspapers & the Net Forum” with an excerpt from Nick Carr’s new book, The Big Switch: Rewiring the World, From Edison to Google.He states what publishers have known for some time: the shift from print to online delivery changes the product entirely. No longer can high-margin classified ads support expensive investigative reporting. In today’s world, every item of content is an island and must stand on its own merit. Advertisers want contextual adjacency. This creates pressure to publish stories about high-definition TVs instead of stories about Iraq.

Among the more than two dozen comments is one that notes “I have a copy of Newsweek with a cover story entitled, if I am recalling correctly, “Are Newspapers Dead?” The magazine is from around 1965. So this debate has been going on a long time.” True, but this is the first time those predictions really appear to be coming true.

The Forum goes on all week with some other provocative topics that I promise to get around to reading. Here’s the index page.

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Rethinking the Value of News

Tom Abate thinks newspaper publishers could learn a few things from the airline industry. In other words, figure out how to charge different prices for the same product. As he sees it, the background notes that a reporter collects, which would never be of interest to a mainstream newspaper audience, could be a gold mine to businesses that specialized in that area. Use a blog to publish those notes and attract those special-interest readers and then sell ads to businesses that will pay top dollar to reach those people.

Abate laments all the attention being paid to Fark.com, a snarky linklog with a juvenile sense of humor. Newspapers shouldn’t be trying to out-Fark Fark, he says (although, if you look at Fark, it sends a lot of traffic to newspaper websites), but should focus on attracting the highly engaged readers who appreciate depth and context. There’s sensible thinking behind his comments, although the airline industry isn’t exactly the gold standard of business models and the devil would be in the details.

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Abate would probably find a soul mate in Ted Gup, a journalism professor at Case Western. Writing in the Chronicle of Higher Education, he laments his students’ appalling ignorance of basic current events.

Quoting:”Nearly half of a recent class could not name a single country that bordered Israel. In an introductory journalism class, 11 of 18 students could not name what country Kabul was in, although we have been at war there for half a decade. Last fall only one in 21 students could name the U.S. secretary of defense. Given a list of four countries — China, Cuba, India, and Japan — not one of those same 21 students could identify India and Japan as democracies. Their grasp of history was little better. The question of when the Civil War was fought invited an array of responses — half a dozen were off by a decade or more. Some students thought that Islam was the principal religion of South America, that Roe v. Wade was about slavery, that 50 justices sit on the U.S. Supreme Court, that the atom bomb was dropped on Hiroshima in 1975. You get the picture, and it isn’t pretty.”

In his view, we’re raising a generation of kids who are so distracted and self-absorbed that they’ve tuned out the rest of the world. And part of the problem is that the don’t read newspapers or watch serious television.

Confidence in the Future

The publisher of the LA Times says the company is getting it together. In a memo to employees published on Los Angeles Times Pressmens 20 Year Club, David Hiller talks of adding 400 new regional advertising accounts, expanding Spanish language products and topping 100 million page views online the last two months running. There’s a new organization, new management and a commitment to build a vision and financial model that is sustainable for the long term. He also mentions in passing that there will only be merit raises this year and that they’ll be three months late. The Pressmen tap dance on that news. More to come during an April 30 town meeting.

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Meanwhile, the Albany Times Union believes in the future of print. The company’s about to spend $55 million to enlarge its headquarters and install a new printing press that will print color on all pages. The additional 70,000 sq. ft. faciliity is also intended to position the Times Union as a printer for other publications in the region.

Silver Linings in Pink Slips

Slate’s Jack Shafer sees some goodness in the latest wave of buyouts: a chance to bring new blood into the organization. The boomers who sit atop the editorial pyramids at all the big publications are too invested in the way things have always been done, he says. Get some whippernsappers in there for whom experimentation is a way of life.

Quoting: “‘There goes our institutional memory,’ somebody usually laments whenever a graybeard leaves a news organization. The speaker is usually another graybeard who, if pressed, couldn’t tell you what is so vital about the institutional memory wheeling out the door.”

Buyouts can mean rebirth for those taking the buyout, too, Shafer says. Longtime Washington Post political reporter Thomas B. Edsall is now at Huffington Post, where he says seeing his work appear without the meddling of a dozen editors is a rebirth.

And Finally

Leave it to Canada to buck the North American trend. Newspapers are actually doing pretty well up there, says Editors Weblog: “Total 2007 revenues, including online operations, slipped only 0.8%, with print advertising decreasing 2.4%. In contrast, online revenue grew 29% over 2006. Newspaper circulation as well took a very minor fall in 2007, decreasing 1.2% after a 3.8% rise the previous year.”

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A Racepoint Group blogger saw some value in my opinions and interviewed me about the future of newspapers. The fellow is a regular NDW reader, which makes the whole thing rather incestuous. Or perhaps circular. In any case, I blather.

Gannett CEO’s fine, even if his company isn’t

Gannett Blog tap dances on Gannett CEO Craig Dubow‘s substantial 2007 pay package, pointing out the absurdity of Dubow earning nearly $3 million in 2007 despite turning in the second world stock performance among major newspaper companies. Lots of anonymous angry comments follow Jim Hopkins’ description.

They’re doing something right in Canada

• The newspaper malaise in the U.S. may be mainly a U.S. phenomenon for now. The Toronto Globe and Mail reports on research by Newspaper Audience Databank that shows that Canada’s two national papers both saw a slight increase in weekday readership last year. The Globe and Mail’s weekday readership increased 3.9 per cent to a shade over 910,000, while The National Post’s weekday readership grew 2% to 538,400. Both papers’ Saturday circulation declined. The story goes on to say that the business picture is holding up somewhat better in Canada than in the U.S., although it’s far from good.
• Meanwhile, Marketing Charts reports that 61% of Canadians say that they’d rather look at the ads in a newspaper than watch them on TV, according to a national survey by Ipsos Reid for the Canadian Newspaper Association. What’s more, an astronishing number of Canadians read newspapers mainly for the ads, scan pages looking for advertising or consult newspapers looking for holiday sales promotions. What do people know in Canada that those in the lower 48 don’t?

A very funny takeoff at Tribune Co.

Los Angeles Times Pressmens 20 Year Club pointed to this very funny video by WGN Morning News sports anchor Pat Tomasulo spoofing Sam Zell’s exhortation to Tribune Co. staffers that “You Own This Place.” Watch till the end as weatherman Tom Skilling to steals the show.

The uneasy transition to online

Billionaire sports fan Mark Cuban weighs in on newspaper bloggers. Responding to a local newspaper’s protest over the exclusion of its staff blogger from the Dallas Mavericks’ locker room (Cuban owns the Mavs), Cuban criticizes newspaper blogging as “probably the worst marketing and branding move a newspaper can make…By taking on the branding, standard and posting habits of the blogosphere, newspapers have worked their way down to the least common denominator of publishing in what appears to be an effort to troll for page views.”

Cuban says that treating bloggers like mainstream media should be an all-or-nothing proposition. You must either admit or exclude everyone, but don’t play favorites because a blogger has a mainstream media business card. Some 20 commenters largely agree. Cuban’s position has kicked up quite a storm of debate, with some people saying he’s simply trying to get back at a reporter he doesn’t like.

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An award-winning newspaper reporter talks about how she made the leap to online media and how other ink-stained wretches can do the same thing. Michele Nicolosi comments, “In the very near future, we will all be online journalists…The outlook for online journalists — those that play well, learn about and care about the online publication as much as we all cared about the paper 15 years ago — is much, much better than it is for people who are dragging their feet, refusing to change the way they work to accommodate the new needs of the online product.”

‘Miami Herald’ Won’t Outsource Editorial After All – Editor & Publisher, Jan. 15, 2008
[The controversial experiment is abandoned over quality concerns. Outsourcing of some production and website monitoring will continue. -Ed.]

The times are changing, and so is your newspaper – sacbee.com, Jan. 13, 2008
[The new editor of the Sacramento Bee makes it clear in her inaugural column that online is where it’s at. -Ed.]

Goldman Sachs Predicts Grim Year For Newspapers – MediaPost, Jan. 10, 2008
Quoting: Newspapers will take it on the chin in 2008, according to analysts with Goldman Sachs, who warned Wednesday of a potential double-whammy, as the industry’s secular downturn converges with a broader economic slowdown. Overall, they forecast a 7.9% decline in revenue, a much more substantial drop than their earlier prediction of just 2.6%. The predicted 7.9% drop is especially gloomy as it comes after several years of losses, compounding a 1.8% decline in 2006 and a roughly 8% drop in the first three quarters of 2007 compared to the same period in 2006."

Bostonian To Blaze New Trail at Edmonton Journal? – Canada Rocks, eh!, Jan. 19, 2008
[An embittered former reporter details the cost-slashing that’s gone on at the newspaper where he used to work and wonders how an optimistic new publisher can make a difference in a company that he believes is bent on cutting costs to a minimum. -Ed.]

‘Chicago Tribune’ Eliminates Print Help-Wanted Ads On Weekdays – Editor & Publisher, Jan. 14, 2008 
Quoting: "Instead, there will be a listing of basic information in the business section every Tuesday. The listing, called ‘Careerbuilder QuickFind,’ will refer readers to the full recruitment ad on chicagotribune.com/careerbuilder through a Web ID…Print help-wanted classified will continue to run in the Sunday paper under Careerbuilder section title, but the Tribune said the section will have ‘a bold new look with fewer columns, larger ads, and clear headings that enable easier page scanning and navigation.’