By paulgillin | September 10, 2008 - 6:47 am - Posted in Facebook, Fake News, Hyper-local

The Politico will partner with several newspapers to deliver political news in exchange for ad placements. The Politico will also sell ads to national advertisers that will be placed in partner newspapers and sites in return for a share of revenue. Early partners include the Atlanta Journal-Constitution, Philadelphia Inquirer, Denver Post, and the Cleveland Plain Dealer. 

People who complain that the implosion of the newspaper industry will create a vacuum in American democracy should perhaps take a harder look at The Politico. Launched just a little over 18 months ago as a specialized print/online/broadcast hybrid focused exclusively on politics, The Politico is reportedly profitable and has become a must-read for political junkies. Those folks are pretty desirable to advertisers. The company claims that it has more high-income and highly educated readers than Forbes.com or WSJ.com. 

Lindsey McPherson of American Journalism Review takes a look at The Politco’s success. The venture has succeeded in attracting top journalists who are, by most accounts, turning out first-class work. While The Politico makes most of its revenue from a print edition distributed on an unusual schedule (three days a week, but only when Congress is in session), its business model is clearly to grow in all media in which it operates. The site features a mish-mash of articles, blogs, video and slide shows. While that kind of stuff is pretty typical fare for all newspaper sites these days, The Politico is different. Its tight focus on politics gives it a kind of nudge-nudge insider feel that adds edginess to its videos and thematic slide shows. You get the feeling that these guys know the inside scoop. 

The Politico’s mission statement is a matter-of-fact explanation of why the collapse of newspapers has created a need for ventures like this. Born amid the early rounds of newspaper layoffs, the company promotes its journalists as brands, even encouraging them to peddle their work elsewhere. “Today, many of the reporters having the most impact are those whose work carries a unique signature, who add a distinct voice to the public conversation,” the mission statement says. “Their work, in other words, matters more than where they work.” The AJR article quotes several top reporters from major newspapers praising The Politico.

Game-changer

One of the most common complaints we hear about the death spiral of American newspapers is that it will leave an information gap. Citizens will no longer have the benefit of big Washington bureaus to investigate the government and keep government honest. While it’s true that decimated Capitol Hill news staffs will no longer send 100 journalists to cover the same Presidential press conference, there’s reason to take note of new models like The Politico’s.

Perhaps what will emerge is highly specialized news organizations that publish in whatever media make sense and that do one thing very well. Sites like Talking Points Memo and The Smoking Gun are already demonstrating that this model can work. These organizations will provide the same watchdog function as newspapers, but they won’t be distracted by the need to cover high school sports as well as Congressional committee meetings. As long as they attract the right audiences, the ad dollars will emerge to support them.

The idea of branding journalists ahead of media organizations is particularly noteworthy. We’re often asked what the future holds for professional journalists. Will there even be journalism jobs in the future? The answer is a resounding yes, but the new realities of the more competitive market will force journalists to be faster on their feet and more responsive. The cushy staff jobs are going away, and good riddance to them. There will still be a need and a market for good reporters, but the people who succeed will be the ones who work in a variety of media for a variety of bosses, moving quickly between assignments and selling to the highest bidder. They will be adept at promoting themselves as the brand rather than their employers. A few prominent journalists have done this in the past. In the future, nearly all will need to work this way. The Politico recognizes this and that’s why it may be an early glimpse at the future of news media.

Googling the Morgue

Continuing on its campaign to digitize the known body of human knowledge so that it can sell ads against it, Google announced a campaign to scan and index pre-digital age newspapers. The company has partnered with about 100 newspapers to digitize their archives. The venture will use technology developed for Google’s two-year-old book scanning project that figures out what articles are about and serves other relevant content – as well as ads – against them. Google used the 1969 moon walk as an example of the kind of pre-Internet content it will make available to the world. We just hope it doesn’t fail to include this classic from The Onion.

Newspaper In Your Pocket – Almost

Plastic Logic display

Plastic Logic display

E-ink continues to evolve to the applause of a newspaper industry desperately seeking an alternative to costly newsprint. Plastic Logic used the Demo conference to introduce its electronic newspaper reader.  The device is slim, lightweight and big enough to display a full page of a newspaper. The Plastic Logic Reader uses a flexible plastic display that’s about the size of a standard sheet of paper, or 2.5 times as large as Amazon’s Kindle.  The big advantage is the slim profile and light weight. The reader comes the closest of any electronic device to being truly portable. However, it hasn’t yet achieved the Holy Grail of the e-ink industry: a display you can roll up and stash in your pocket. That’s coming, officials say, but it’ll be at least a couple of more years. E-Ink Corp. has been working toward this goal for more than a decade and its research is now bearing some commercial fruit. You can see a demo video on Plastic Logic’s home page.

And Finally…

Ink-stained wretches who complain that industry layoffs hit working stiffs the hardest can perhaps take some satisfaction in Gannett’s announcement of consolidation moves that will eliminate 100 management positions around the company. Circulation, finance and some other functions that are common across Gannett properties will be merged into regional groups, with some managers getting promotions and others getting the door. The cuts are in addition to the 1,000 people just laid off.

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By paulgillin | September 5, 2008 - 7:46 am - Posted in Facebook, Hyper-local, Paywalls, Solutions

The New York Sun, which was launched in the shadow of 9/11 with the mission of providing a politically conservative alternative to The New York Times, is on its last legs. An eloquent column by Editor Seth Lipsky says the Sun, which is published on weekdays, will have to shut down at the end of this month if the owners can’t find financial backing. Interestingly, the Sun tried to compete with the worldly Times by being hyper-local, a strategy that is sometimes cited as the salvation of the newspaper industry. “It would put Manhattan and New York state news on its front page (in contrast to the Times’ emphasis on national and international news over local issues),” reads a very good description on Wikipedia. While the paper claims a readership of 150,000, its actual daily sales are less than 15,000. Talks are underway with potential partners and investors to continue publishing the Sun, but time is clearly running short.


Crisis is breeding cooperation in Philadelphia, where Newspaper Guild members from the Inquirer and Daily News voted to forego a scheduled $25-a-week pay hike for at least a year. The owner of those two papers is in serious danger of defaulting on its debt. “We want to see this company thrive, now and in the future,” said the Guild’s administrative officer.


There’s a new group on Facebook called Newspaper Escape Plan. “The newspaper industry is an abusive relationship,” writes Martin Gee, who created the group. “We keep getting beat up but we keep coming back because we love him.” The group has signed up 1,300 members in less than three weeks. Discussion forums are quiet but the wall is busy. (via Robb Montgomery).


The weekly Raytown (KanMo.) Tribune is no more. The paper stopped the presses after 83 years, citing the same pressures everyone else cites. Most of its 11,000 circulation was free, but there were a couple of thousand paid subscribers. If you want to see something depressing, take a look at its home page.


The independent Daily Orange campus newspaper at Syracuse University will stop printing on Fridays. However, its problems appear to be an exception to the rule. The president of the College Newspaper Business and Advertising Managers organization is quoted in this AP story saying that campus newspaper ad revenues actually rose 15% in 2007. Apparently, it’s all about focus.

Layoff Log

The Oklahoma City Oklahoman will cut 150 positions, beginning with an early retirement offer to 102 of its over-55 workforce and making up the difference through layoffs. The paper employs 1,100 people. The publisher noted that newsprint costs are up 40 percent.


The Providence (R.I.) Journal, which is often cited as an example of a paper that has thrived in a competitive market by staying true to its community roots, will lay off an unspecified number of employees. Owner A.H. Belo had hoped to avoid cuts through a buyout offer, but there weren’t enough takers. There’ll also be layoffs at The Dallas Morning News (50 jobs) and the Riverside (Calif.) Press-Enterprise (30 positions).


The Missoulian of Montana will lay off four full-time and three part-time employees. No word on whether that’s a lot for Montana’s third-largest daily.


One of those employees is going to work for the Ravalli Republic in Hamilton. But the Republic is also laying off three full-time and three part-time people. But it’s also planning to make another newsroom hire in the next few weeks. Which is a lot to digest for an organization with only 17 employees.


Clarification on yesterday’s reference to a vaguely worded item in Editor & Publisher about the Raleigh News & Observer: The paper is offering buyouts to 40% of its employees. It doesn’t expect to cut 40% of its staff, although it may get there if business doesn’t improve. “We’re not anywhere near where we thought we were going to be on the revenue side,” says the publisher. The N&O is also consolidating some sections to save on printing.

And Finally…

How will technology innovation support journalism and participatory democracy? Heck, we don’t know. We’re just a blog. But the Media Giraffe project will delve into that issue at a conference in Philadelphia Oct. 23-25. It’s called Rebooting the News, and the focus is on how educators can respond to the alarming flight of young people from traditional news media. Registration is downright cheap at $105.

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By paulgillin | August 25, 2008 - 10:42 am - Posted in Fake News, Solutions

Chicago Tribune Editor Gerry Kern sent a memo to staffers last week that challenges some shibboleths of journalism and appears to advocate for giving readers more entertainment at the expense of traditional community affairs.

The message reads like a mission statement. “We clearly are moving toward a 24/7 online business that also publishes in print once a day,” Kern says. While acknowledging the value of traditional fare like public service and investigative reporting, he also stresses the need to delight and entertain.

The nut graph is about halfway down, where Kerns relates that “One of the most revealing insights from recent research is how little excitement some people feel about their daily encounter with us. Many of our regular readers regard us like the electric company or water utility. Yes, everyone wants electricity and water and it’s a pain to do without them. But your soul just isn’t stirred by the sight of working faucet or wall socket.

“Without an engaged audience that finds value in what we offer, we cannot succeed. Journalism is not an abstraction that exists apart from the audience. It must deliver what the audience needs and wants.”

This sounds like a not-too-subtle message that Tribune staff need to take themselves a little less seriously and listen to their readers a little more closely.  If that means giving them record reviews and Sudoku puzzles, so be it.  The Tribune is about to debut a new design along the lines of its Tribune Co. brethren.  If their lead is any indication, you’ll see a lot more color and a little less gravity.

The St. Louis Post-Dispatch has apparently got the same religion.  The paper is upgrading its features sections with more emphasis on local entertainment and leisure destinations while merging its news sections and cutting back on commentary.

Also, the Tribune has a new managing editor with a track record of success addressing young audiences. Jane Hirt was the founding co-editor of Redeye a free tabloid aimed at Chicago commuters that is considered one of the Tribune’s more successful recent ventures.

All this may be too little too late. Fitch Ratings on Friday cut the debt rating of Tribune Co. to “CCC” and said default is a “real possibility.”  The assessment comes just a week after Tribune CEO Sam Zell said the company had paid down $807 million of borrowing to meet its obligations for the rest of the year.  Fitch isn’t very positive, though.  The firm believes lenders can expect to get between 31 and 50 cents per dollar of investment.

Too Much Time Spent on “Time Spent”

Editor & Publisher has its regular exclusive report on the amount of time people spend reading newspaper sites. At first blush, the numbers look bad. “Nearly half of the top 30 newspaper sites, ranked by total number of unique users, fell year-over-year,” E&P says. “Fourteen dropped slightly or significantly.”

E&P has been reporting the Nielsen numbers dutifully since Nielsen said it would rely on “time spent” as the most important attribute of newspaper website stickiness a year ago, but a review of some historical numbers shows that this metric has its limitations. Look at the examples below, taken from previous E&P accounts.

May ‘07

July ‘07

May ‘08

July ‘08

New York Times

29:36

27:21

28:52

32:03

Wall Street Journal

14:46

12:17

8:27

18:28

USA Today

12:39

11:48

13:00

16:17

Philly.com

10:11

6:59

8:03

5:07

Houston Chronicle

25:44

14:20

21:43

25:21

Star-Tribune

36:36

22:36

27:18

36:39

AVERAGE

21:35

15:54

17:54

22:19

While these numbers aren’t necessarily indicative of the overall health of the industry, they demonstrate how unreliable the “time spent” figure can be. Look at The Wall Street Journal, which presumably has enough readers to make its figures consistent.  What on earth happened this past May to cause such a drop-off in reader interest?  And what happened over the next three months to cause a revival?

Similarly, the Houston Chronicle tanked in July, 2007 but recovered spectacularly in the year since.  And are readers in Minnesota staying home this summer cruising the Internet instead of driving?  How else to explain such a dramatic recovery?  We’re sure the people Philly.com would like to know the answer.

Here’s some interesting perspective on the subject.

Miscellany

Media General’s publishing revenue fell nearly 19% in July compared to a year ago as the sour Florida economy continue to eat away at its business.  Classified advertising revenue plunged 32.5% with real estate falling an incredible 47%.  Online revenue was up a scant 5.7%,


The Milwaukee Journal Sentinel laid off 22 employees to reach its goal of 130 total job cuts after a voluntary buyout program failed to achieve the magic number.


Valleywag digs up some old screenshots in a trip down memory lane as it tells of “5 ways the newspapers botched the Web.”  Reading the account, you get the sense that there were some smart people who saw the opportunities in online publishing as early as 1983 but cluelessness about how people would use the Web combined with a compulsion to protect their print franchises scuttled the early innovations.  It’s a depressing account of opportunities lost.


Your obedient editor will be on vacation for a few days and posting less frequently, to the relief of newspaper executives everywhere.

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By paulgillin | August 22, 2008 - 8:41 am - Posted in Facebook, Fake News, Paywalls, Solutions

Editor & Publisher has a 3,000-word special report on the newspaper industry’s prospects that doesn’t turn up much new ground but documents the panic that has set in across the business. Everything is on the table, industry execs now say. In the coming year, expect a lot of papers to eliminate money-losing Monday, Tuesday and Saturday editions, dump their classified advertising sections and combine forces with rivals or outsource overseas. Recent redesigns like those at the South Florida Sun-Sentinel are intended to be produced by smaller staffs. Some papers consider giving up on courting the youth audience and decide to just focus on giving their older readers something they’ll want to consume for the next 25 years.

The problem is that newspaper are tinkerers, not re-inventers, the piece concludes. Their core skills are mis-matched to the enormity of the task that faces them, and the unrelenting declines in business have left them with no option to think through bigger changes. Noting the waning interest in the the “Newspaper Next” program, the American Press Institute’s Drew Davis quotes one board member as saying, “We are like drowning people, who are treading water as fast as we can. And you people are throwing life preservers and we can’t even get our hands out of the water to reach them.”

In its first year, Newspaper Next reached some 6,000 people, but since API rolled out its 2.0 version last February, the response has not been anywhere near that, says Davis. The biggest newspaper companies, he adds, are most conspicuous in their absence.
Not everyone is as dour as the people quoted by E&P. Kevin Slimp reports on a recent meeting by a group of consultants, speakers and trainers who call themselves the Media Specialists Group. They discussed the future of newspapers and, while they agree that big dailies are mostly toast, they’re generally optimistic about circulation trends among regional and focused titles. Expect to see a lot more free distribution and segmentation, they say. Newspaper publishers will also do more contract printing and use their delivery channels to distribute advertising.

Decline is Worse Than Numbers Indicate

Vin Crosbie submits the most lucid, dispassionate and coherent explanation for the decline of the US newspaper business that we’ve seen since Eric Alterman’s groundbreaking piece in The New Yorker this spring. The industry’s problem isn’t the Internet, he argues, it’s the steady loss of respect for and contact with its readers, a trend that began more than 30 years ago. While absolute circulation has declined only 14.5% since 1970, the real decline is more like 45% when adjusted for population growth. Only a third of Americans say they read a newspaper yesterday and only 46% read one regularly, down from 71% in 1992.

Crosbie skillfully skewers the online readership data that newspaper execs use to obscure their problems, pointing out that readers who visit four or five times a month can’t be compared to subscribers. He also dismisses the so-called “passalong rate,” which dying publications like to use to inflate circulation numbers

In the end, he predicts that half of all American dailies will be gone – both online and in print – by the end of the next decade. He promises more analysis of what went wrong in essays today and next week.


In his analysis, Crosbie also ticks off the precipitous decline in newspaper share values over the least few years, ranging from 65% at Gannett to 99% at Journal Register, yet Morningstar believes the companies are still overvalued. In a report subtitled “The newspaper business is in terminal decline,” Matthew Coffina analyzes the outlook for Gannett, The New York Times Co., Lee Enterprises, McClatchy and GateHouse Media and sees, at best, relatively fast ongoing deterioration of their businesses. “[We] consider the newspaper industry unattractive as a whole,” he writes.

Is Yahoo Friend or Foe?

First, Yahoo created an ad consortium and invited newspapers in so they could sip from the cup of online spending. Now it’s competing with its partners. In an Agence France Presse story (carried, ironically, on Yahoo News), Glenn Chapman reports that Yahoo is here to stay as a primary news source. It’s got feet on the street in Beijing for the Olympics (following the herd there) and has scored coups with recent interviews with South Korean president Lee Myung-bak and George W. Bush, who gave his first Internet-only interview to Yahoo. One of its tactics is apparently to ask readers to submit questions during interviews with dignitaries, which is kind of cool, when you think about it. (via Josh Catone).

For some reason, the industry’s troubles are hitting particularly hard in New Jersey. Newsday gathers up the bad news: Gannett just 120 jobs in six Jersey papers. The owner of the Newark Star-Ledger says the paper is on track to lose $30 million to $40 million this year. And the Hackensack Record just sold its building and will turn most of its staff reporters into “mobile journalists,” which is a new euphemism for “stringer.”

Novel Concept

Jason Mandell writes about a writer’s novel approach to sustaining investigative journalism using a community support model. David Cohn, a former tech and science reporter for Wired, has created Spot.Us, a place where journalists can float ideas for investigative reporting pieces and get funded by visitors, who vote with their wallets for the stories they like. The results are then syndicated to partner outlets. “If you get 100 people to give just $15, that’s enough to pay a journalist to do a story on something that will benefit the community,” Cohn told Mandell. Spot.US is partially funded, ironically, by Knight Foundation. Knight-Ridder was forced to sell out to McClatchy two years ago and has suffered along with its acquirer. Maybe Spot.Us is a way to begin to build at least a shell of a new vision for investigative journalism.

Layoff Log

How bad is morale at USA Today? The Gannett Blog floats the possibility that the national daily, which has so far escaped outright layoffs, may finally be on the chopping block. What’s most interesting, though, is the 50+ comments, most of them from people purporting to be USA Today employees, describing the dour mood in the halls and speculating about a big meeting next week with the publisher. There’s also an interesting account of a recent internal meeting at which tensions flared between print and online staff. Apparently, online is now the favored child at McPaper and some of the print veterans resent it.

Also,

And Finally…

Slate’s Jack Shafer Ron Rosenbaum hates pencil puzzles, and his rant against a practice that he sees growing in popularity is worth reading just for gems like his characterization of Sudoku as the “mind-numbing hillbilly heroin of the white-collar class.” Shafer Rosenbaum picks up copies of Will Shortz’s Funniest Crossword Puzzles and let’s the first “down” clues speak for themselves:

4. Highly ornamented style

5. Tell ___ glance

Whoa, dude, you’re killin’ me!

Puzzle addicts could cure cancer if they’d apply their brains more appropriately, like by reading a book, he says. “For you puzzle people: Reading is a seven-letter word for what you’re depriving yourself of every sad minute you’re spending on your empty boxes.” In the end, “there are two kinds of brains. Those hardwired to obtain deep pleasure from arranging letters in boxes and those hardwired to get the creeps from the process.”

It’s very funny. Now, back to our puzzle…

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By paulgillin | August 12, 2008 - 7:59 am - Posted in Facebook, Fake News, Hyper-local, Paywalls

Eric Schmidt, CEO, GoogleGoogle CEO Eric Schmidt, whose company has played a critical role in the destruction of the US newspaper industry, bemoaned the decline of investigative journalism, a discipline he called “fundamental to how our democracy works,” in remarks at the the recent Ad Age Madison & Vine conference in New York. The executive said a fundamental challenge to the industry is that readers are spending less time on content and thus less time being monetized. The idea that new advertising models will emerge to support quality journalism after the newspaper industry collapses is misguided. “The evidence does not support that view,” he said.Schmidt observed that newspapers are being challenged by the triple whammy of advertising competition, high newsprint prices and a decline of non-targeted advertising. “These guys are in a world of hurt and we as a community need to find economic models that will fund really great content,” he said. He noted ruefully that sketchy coverage of the war in Iraq is a particularly compelling example of the loss of investigative resources.

Redesigns Called “Reinventions”

South Florida SunSentinel before and after That’s the South Florida Sun-Sentinel before (left) and after its forthcoming redesign. Or should be say the SunSentinel? That’s right. As Charles Apple wryly notes, amid the cutbacks at Tribune Co., the new SunSentinel has laid off a hyphen.
Apple quotes SunSentinel design director Paul Wallen saying, “Although our median reader is in the mid to late 50s, our target audience is almost a generation younger. We’re after occasional readers, people who don’t feel they have the time or enough interest to read our paper on a regular basis…We want the paper to feel vibrant and alive, much like the community it serves.” The new design formally launches on Sunday. To get a larger (and different) example, click on the image at left.
Another Tribune Co. property, the Baltimore Sun, will debut a new design on Aug. 24. No prototypes are being floated yet, but Editor & Publisher quotes Sun publisher Tim Ryan saying the overhaul is a “reinvention.” There’ll be three sections: news, sports and features. The features section will be called “You” in a nod to the complete USATodayification of the American newspaper industry. Tribune Chief Innovation Officer Lee Abrams called the Sun redesign “a tour de force package that’s going to help re-write the Tribune Co. — and newspapers.” We’ve already shared our opinion on the business value of redesigns.

Milwaukee Feels the Pain

The Milwaukee Business Journal writes of forthcoming layoffs at the Journal Sentinel as the paper struggles to meet its goal of a 10% staff cut. The piece illustrates the scope of the industry’s pain. Milwaukee should be a good newspaper town. It’s got a solid blue-collar middle class, people who don’t change their habits very quickly. The Journal Sentinel has a near-monopoly position, with 70 percent readership among Milwaukee adults on Sundays and about 50 percent on weekdays. Yet ad revenue is down 13 percent so far this year on top of an 8 percent decline in 2007 and 4 percent in 2006. Sunday circulation is down 16% from a decade ago.
The story has the obligatory Newspaper Association of America quote about combined print/online audiences being larger than ever, but the nut graph is a quote from a Morningstar analyst: “For every dollar daily newspapers have lost in print revenue, they’ve been able to replace it with only 15 cents in revenue from their Web sites.” The only way newspapers can survive the online shift is to get smaller, the analyst says. It’s just that no one knows how small they have to get.


A Journal Sentinel columnist is taking a buyout package and looking ahead. In this wistful, but ultimately uplifting farewell column he reminisces on the joys and frustrations of journalism and looks forward to taking a chance and spending some time with his family.

Miscellany

Former New York Times editor John Darnton recently retired from the paper. But instead of writing a tell-all memoir, he’s aired some dirty laundry in the form of a murder mystery called Black and White and Dead All Over (order it on Amazon). Reviewer Seth Faison knows many of the people who appear in Darnton’s fiction, including Publisher Arthur Sulzberger and Executive Editor Bill Keller. Faison praises the book for offering candid insight on the politics, chaos and juvenile behavior that characterizes a city newsroom. Darnton may lose friends as a result of this bitingly satirical work, but he’s made for darned good summer reading.


Tucson Citizen assistant city editor Mark B. Evans has some kind words for political bloggers who are, in some cases, outclassing the area’s newspapers in political coverage. We ignore these new voices at our peril, he says. Newspapers are falling further behind, so why not welcome these emerging opinion leaders into our fold and benefit from the readership and revenue they can bring?


The Lexington (Ky.) Herald-Leader is trying to further reduce staff through buyouts. Kentucky’s largest newspaper already cut its workforce from 417 to 382 in June, but that wasn’t enough. Executives didn’t set a target figure for this round of cuts.


The Christian Science Monitor‘s Jan Worth-Nelson has quietly, subtly replaced her morning newspaper with a MacBook and an RSS feed, but she still remembers the days when reading the Sunday paper was a treasured ritual. Sadly, cutbacks at the LA Times have made the paper less relevant to her Sunday mornings and she misses the thrill that came with snapping open that first issue of the day to drink in the fresh news that it promised.


Howard Rheingold has an interesting essay on how to get more out of Twitter. Best advice: keep the list of people you’re following short and engage in meaningful interactions with them. He also doesn’t tweet what he had for breakfast. (via Mark Hamilton)


End of an era: In a nod to the realities of advertiser pressure and a weakening print market,  Rolling Stone will ditch is unique, awkward trim size and switch to a standard format effective with the Oct. 30 issue. The magazine’s size will be reduced from 10″ x 11 3/4″ to 8″ x 10 7/8″.

And Finally…

Bad warning sign
People always celebrate success, but they don’t give enough credit to really creative failure. Thank goodness, then, for The Fail Blog, a photographic tribute to failures big and small. Don’t look at this site in the office. Your colleagues will wonder why you’re laughing so hard. And don’t, under any circumstances, view it while you’re drinking milk, if you know what we mean.

By paulgillin | July 28, 2008 - 9:35 am - Posted in Facebook, Fake News, Hyper-local

The newspaper industry needs to make radical changes, but neither the management nor the culture in a typical newsroom is conducive to much change at all, according to an organizational behavior specialist.

Mark Glaser interviews Vickey Williams, director of the Digital Workforce Initiative in the Media Management Center at Northwestern University and author of All Eyes Forward, a report about the challenges in changing newsroom culture.

Bottom line: Williams believes most newsrooms are still forcing young journalists into the mold that existed 20 years ago: a top-down structure in which decisions are made at the top and underlings are expected to execute them without question. Characterizing many newsrooms as “aggressive-defensive workplaces,” she finds structural impediments to the adoption of digital tools, suspicion of online media and organizational resistance to any ideas that don’t come from the top.

What’s most troubling about this behavior is that it’s sending young journalists for the doors, Williams says. They don’t believe their ideas are getting a fair hearing and they don’t want to work for organizations that are so insular.

Glaser has a transcipt of his interview with Williams. A few quotes:

  • “Resistance [to change] is going down. I am not at all convinced that we know how to replace that with something constructive. So in short, we don’t fight it as hard and as loudly” the fact that we have to change” but we don’t know what to do instead.”
  • “Journalists need to get more business savvy” and they will get more business savvy one way or the other. If they become a victim of the cutbacks, then they will be looking at making their own living and be worried about income and attracting advertisers to their website. So getting more business savvy is only a plus.”
  • “We asked people what they thought about the data [showing that young people wanted to leave], and the veterans even wanted to argue down that the data was correct. And if it was correct and young people were leaving, it was because they were wimps, and good riddance.”
  • On creating a change-oriented culture: “For years, we have been an industry with our panels and task forces and we’ve generated lots of reports that have gathered dust on the corners of bosses’ desks, and people don’t have the energy for that anymore.”
  • “I agree with Jeff Jarvis that it would be a very good gamble to allow Millennials to start up companies or products. But I can’t think of a single media company where that would be allowed to happen on a broad scale.”

Williams’ conclusions are sobering. There’s a lot of talk about change and what newspapers need to do to save themselves these days .There are many great ideas for reinvention, although there is no avoiding a lot of pain in the process. Ideas are just one part of the picture, though. There needs to be a culture in place that’s willing to accept change. Newspapers don’t have a lot going for them in this area.

Newspapers have done business more or less the same way for about 150 years.Few industries on earth can say that. The newspaper business has been historically stable, profitable and predictable. It’s boring, but it makes a lot of money. In the 1970s and 80s, some titles enjoyed renewal rates of 90%. In addition, consolidation during the last 50 years has left most cities with only one or two newspapers. Monopolies and duopolies usually suck at innovation. When was the last time your electric company did something clever?

Williams is right that newsroom culture rewards obedience. After all, you need structure and process to produce a fresh product every 24 hours. The hierarchical organization of most newsrooms is appropriate for what they’ve been asked to do for many years. Now you’ve got a situation in which authority needs to be openly questioned. Do you suppose a 30-year veteran city editor is going to cozy up to that idea? Cultures don’t change until people change, and organizations that are run by old guys who have worked their way up through the ranks are the least change-oriented of all.

This is why it’s so hard to be optimistic about the future of newspapers. Ideas can’t flourish without a nurturing culture. Newspapers exist in a culture that is so change-averse that adding color to the front page is considered a breakthrough. When your value is defined by process rather than agility, it’s tough to suddenly be agile.

Maybe I’m being too cynical. Please share your views. Is there a way for this industry to reinvent itself without blowing itself up first?

Miscellany

  • Perhaps the savior will be cell phones. The New York Times reports that Verve wireless has signed up 4,000 papers and 140 publishers to deliver news via its wireless service. Research says 40 million people use their phones to go online, and Verve’s service can push news alerts, local stories and geotargeted advertising at those customers, most of whom are probably driving at the time. The CEO of Verve is a former Pulitzer Prize-winning reporter, by the way.
  • The Santa Fe New Mexican is cutting 16.5 jobs, or about 7% of its workforce. Ten of those lost jobs are in the newsroom. The biggest culprit is real estate advertising, which has all but disappeared.
  • E.W. Scripps may write down the value of its newspaper and local broadcast holdings in the third quarter, the CEO said on the company’s earnings call. Scripps carved out the troubled businesses into their own company earlier this year so they wouldn’t drag on the more lucrative TV and online businesses.
  • Speaking of Scripps, columnist Jay Ambrose scolds readers for not appreciating all the great things newspapers deliver. “Perhaps the Internet and innovative editors will come up with ways to preserve the distinguishing value of newspapers,” he writes. “It would help if more citizens understood this value themselves.” Good going, Jay. Blame those customers.

By paulgillin | July 22, 2008 - 7:30 am - Posted in Facebook, Fake News, Hyper-local

As editors and bloggers have combed through the Changing Newsroom” study from the Pew Research Center’s Project for Excellence in Journalism over the last couple of days, they’ve increasingly focused on the study’s findings that editors are, on the whole, positive about the future.

Newspaper editors optimistic despite downs” was UPI’s headline. Writing on Conde Nast, Jeff Bercovici focuses on all the good news in the study and observes that newspapers are “very sensibly shifting their resources away from areas where their efforts can easily be duplicated and into the sorts of coverage where they can best distinguish themselves from competitors in all media.”

How can crusty old news editors remain positive amid the drumbeat of dreadful news that’s afflicting the industry? We can only speculate, but that’s what blogs do.

For one thing, perhaps there aren’t as many crusty old news editors any more. Layoffs have washed out a lot of the old guard. Some of them now content themselves blogging about the good old days, although a few still run editorial departments. Mostly, though, the editors who are left are the fighters, and fighters tend to think positively.

There’s also a silver lining to any crisis: the opportunity to focus and rethink the business. In that spirit, the most remarkable section of the Pew study is the chapter about the future. Read it to see quotes from veteran editors who believe the downsizing has required them to become more resourceful, creative and open-minded. In the words of Miami Herald Managing Editor David Wilson, – Through all that- ™s happened over the last few years, the quality of our work is among the best I- ™ve seen- ”and I- ™ve been here 31 years.- 

The study also reports that editors are more involved than ever in trying to identify new revenue streams, even offering an investigative reporting project for sale on Amazon in one case. What’s more, editors don’t think this breach of the traditional ad/edit wall is such a terrible thing. Some are actually invigorated by the idea of becoming more involved in the success of the business.

“They are working hard, innovating, making changes,” says the report. “They may have fewer reporters and less space to work with, [but] they are certain that what they are producing today is better than what they produced a few years ago.”

We’ve noted before the importance of discarding assumptions. It’s hard to do, but it’s the essential first step toward envisioning the future. The inspiring message from the Pew research is that the editors who are working through the ritual destruction of their industry are discarding assumptions en masse and finding that there really are better ways to do their jobs.

Curmudgeons persist but, as Jeff Jarvis notes, they are being marginalized. Times of crisis are also times to rethink everything. That appears to be the bright spot in the industry right now.

Layoff Log

The Tribune Co.-owned Allentown Morning Call will cut 35 to 40 newsroom positions, according to a memo from the publisher posted on Tell Zell. The Morning Call did a small buyout in March, but this appears to be much more sweeping, amounting to more than a quarter of the news staff, according the blog.


Also in stealth mode is the Ft. Lauderdale Sun-Sentinel, a Tribune Co. property which is cutting its 290-person news staff by 20% but choosing not to report it. Commenting on the paper’s decision not to tell its customers about significant changes to the product they pay for, Editor Earl Maucker comments, ironically, “It serves nobody’s interest to put it out ahead of time. As I’ve found, it gets butchered in the media.”


There are bad times all over the Sunshine State. The Fort Myers News-Press is laying off 36 people, eliminating some unfilled positions and killing a weekly supplement targeted at Hispanic readers. We hope Publisher Carol Hudler is wrong in calling the region’s economic climate “the worst local economy since perhaps the crash of 1929.” In fact, the economy did pretty well in 1929. The worst years of the Great Depression were from 1933-1937.


The beleaguered staffs at Maine’s Portland Press-Herald and Sunday Maine Telegram are bracing for the fourth set of layoffs in 12 months. The problem is that owner Seattle Times Co. can’t find a buyer for its Maine Newspaper Death Watch – º Edit – ” WordPressholdings, so it keeps cutting and cutting in an effort to prop up the finances. This layoff will take out 10% of the remaining 85 news staffers. Crosscut Seattle has exhaustive background. There’s also a depressing blog devoted to this situation.


Laid-off newspaper employees and their colleagues are increasingly taking to the street to publicize their plight. Baltimore Sun employees staged a rally last week, complete with 100 empty chairs to symbolize lost jobs. Alan Mutter asks if this is really an appropriate response, or if the protests might actually backfire and cause subscriber flight. What do you think? Is all the publicity about the death of newspapers actually worsening the industry’s decline? Maybe they’re on to something at the Sun-Sentinel.


Tell Zell reprints some of the farewell memos that went out last Friday as laid-of LA Times staffers packed their bags. Journalists write some of their best stuff at times like these.

And Finally

Our WordPress template chokes when we try to embed video, so we’ll have to settle for a link. If you want to understand the macroeconomic and demographic shifts that are disrupting this and so many other industries, spend eight minutes watching this video. You will be riveted.

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By paulgillin | July 11, 2008 - 7:16 am - Posted in Fake News, Solutions

I was a guest on a webcast about social software yesterday (you can watch it here; it’s free)  and the question came up about what publications can do to build community. I responded that they can’t do much and they shouldn’t even try because, with few exceptions, readers aren’t a community.

Then I checked my RSS reader this morning and noticed this item from Content Ninja that makes the very same point: “You cannot build a community around content.”

“Community” is a poorly understood term (just look at the variety of definitions in online reference sources) and, like many buzzwords, it is being overused right now. Publishers trying to escape their sinking  businesses are clinging to the community life raft, hoping that it offers hope for a future. For some it does, but that’s not a good prospect for most newspapers.

Newspapers have historically defined their communities geographically because that’s the business model that worked. While people who share a common space on the planet are technically  a community, they’re the least cohesive kind of community. Outside of a shared interest in certain issues like public safety or schools, residents of a city or town have little in common. They may occasionally form strong communities around common interests like a school bond or tax increase, but those groups invariably dissolve as the issue goes away.

There are readership communities that work. Readers of a special interest magazine about needlepoint or scuba diving are a type of community. Those people have intense shared interests and they are much more likely to bond together in an online forum that serves those interests. Publishers of special-interest magazines have the best chance of turning their readership into self-sustaining online communities.

Newspapers, however, don’t. Their strength is creating content and their best chance of building community involves giving people a chance to discuss, comment upon and contribute to their content. USA Today does about the best of any major newspaper at encouraging this kind of reader participation. But USA Today isn’t trying to become a community. Its management knows better than that.

Miscellany

  • Jeff Jarvis suggests that it’s crazy for newspapers to operate their own websites and they should just hand over the back-end work to Google.  Newspapers should focus on what they do best: journalism and local ad sales. All the staff time and money spent building technology infrastructures is basically reinventing the wheel. He’s got a point.
  • The Daily Telegram of Superior, Wisconsin will cut back from six to two print issues a week beginning this fall. The 6,000-circulation afternoon daily has been publishing for 118 years. A BusinessWeek account notes that theDaily Telegram competes vigorously with the Duluth News Tribune, which is only about five miles away and which is owned by the same publisher. We’re wondering if combining, rather than competing, might be a more practical approach.
  • Washington State’s The Columbian laid off 20 people – eight of them in the editorial group – in the second round of cutbacks this year. The paper cut 30 positions back in February. Editor Lou Brancaccio told the Portland Business Journal that early retirements could trim the current staff of 306 even further.
  • The delightfully vicious Tell Zell site gives Tribune Co. CEO Sam Zell a performance review using the company’s own performance management form.  The world is a better place because of anonymous blogs.
  • Rev. Jesse Jackson’s stated desire to remove Barack Obama’s testicles apparently caused a minor uproar on copy desks around the country. In a bold bid to produce the most trivial news story of the week, the Columbia Journalism Review sends in a reporter to analyze how major titles dealt with the “nuts” crisis. Could anyone be less interested?

By paulgillin | June 5, 2008 - 10:40 am - Posted in Fake News, Google, Paywalls, Solutions

The 15th World Editors Forum is going on in Göteborg, Sweden, and Editors Weblog is providing exhaustive coverage. A lot of the talk has been about the new, integrated newsroom and the reinvention of journalism. Here are some highlights.


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By paulgillin | June 2, 2008 - 11:50 am - Posted in Fake News, Solutions

Charles Layton of the American Journalism Review is the latest to run the numbers and see little hope for the major metro daily. It turns out that a simple forecast of revenue trends last fall by Recovering Journalist’s Mark Potts was probably too rosy in envisioning a straight annual decline of five percent in print revenues offset by a growth rate of 20% in online revenues. When you extrapolate the recent numbers reported by the Washington Post, you come up with uglier picture.

Revenues decline through 2014 before bottoming out and beginning a slow upward climb. However, by that point the Post is less than two-thirds its current size, and it doesn’t get back to its current size for many years. And the Post, by the way, is better positioned than most newspapers to survive the coming collapse of print advertising. Layton concludes what readers of NDW have long known: many major metro dailies will fail completely. Quoting Potts: “If a big newspaper in a metropolitan area dropped dead right now, nobody under 30 would care.” He stops short of agreeing with our forecast of five survivors in the US by 2025, but he believes many markets will be left without a newswpaper.

Layton quotes Miles Groves, formerly of the American Newspaper Association: “Newspapers had time to take control of the digital world and be the owner of that franchise and we didn’t do it.That opportunity has come and gone.” Groves expects free distribution newspapers to take up much of the slack in cities that can’t support a major metro daily. (via Romenesko).

Forecast of Mass Media Death Wasn’t Wrong, Only Premature

Murdoch Sees Plenty of Headroom for WSJ

Rupert Murdoch sees a brighter future for print. “Print will be there for at least 20 years, and outlive me,” he tells The Wall Street Journal‘s Walt Mossberg in an interview at the D conference. Note that he didn’t say “newspapers.” Murdoch does think the Journal will do fine. “New York Times charges $500 a year for subscription…now we charge about $150 a year. We still have a long way to go.” But he adds that the Journal has too much management overhead. “Every piece of story in WSJ has on average about 8.3 editors involved…that is ridiculous. You have to get all of the facts in half the space.” (via Romenesko).

Layoff Log

  • The Seattle Times Co. is reportedly laying off workers at its Maine newspapers. The Newspaper Guild in Portland, Maine, says the Portland newspapers would lay off up to 35 employees. However, the parent company hasn’t confirmed the report. The Seattle Times has been besieged by the weak business climate in its area and has been scrambling to unload its Maine properties, which are a legacy of the owner Blethen family.
  • Cablevision Systems Corp. hasn’t yet taken ownership of Newsday from Tribune Co., but heads are rolling nonetheless. Newsday reported on Friday it had laid off 32 employees, half in operations management and half from Star Community Publishing. The paper already cut 120 positions in March.
  • The Commercial Appeal newspaper in Memphis is cutting 55 jobs from its 700-person staff because of slow advertising sales. Cuts will be completed by July 1. The Scripps-owned daily has a circulation of about 150,000.

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