By paulgillin | October 22, 2008 - 9:24 pm - Posted in Facebook, Hyper-local

The Online Journalism Blog has been running the results of a survey of journalists about the impact of new media on their profession. In its fifth installment, the site asks how blogging has affected what happens after news is ‘published/broadcast.” To their credit, journalists are going with the flow. “After the story goes up, instead of moving onto the next idea I’ll spend time answering reader questions and comments,” says a 26-year-old Australian journalist, reflecting the words of several colleagues. As we’ve noted in past entries, the Web has flipped the model of publishing. In the old days, publishing was the end of a process; today, it’s the beginning. Once a story is published, it’s subject to enhancement, analysis, commentary and updates. Journalists need to be ready for the likelihood that they may be called upon to revise and develop a story long after it’s been published. It’s the Wikipedia model gone mainstream. Stories never die as long as there’s some who’s still interested in them.


Columnist Dan Walters of the Sacramento Bee laments the loss of veteran reporters from Capitol Hill bureaus. While he’s impressed that some smaller papers have kept their Washington corps intact, he says the survivors miss the expertise of people like recently retired San Diego Union-Tribune reporter Ed Mendel, who had more than 30 years of experience covering the budget. The Capitol press corps is a group of friendly competitors, Walters notes. The most experienced members are the first to have their heads on the chopping block because of their high salaries. But those veterans are also the ones who raise the level of performance for everyone else on the Hill. Fortunately, there are glimmers of hope in cases like that of the UCLA daily newspaper reporter who “blew the lid off insider dealing at the School of Dentistry, which was giving coveted orthodontics residencies to major donors and their relatives.”


The Baltimore Sun’s John McIntyre sounds off on the increasingly popular option of outsourcing editing tasks to offshore body shops. “Imagine…that General Motors and Ford, fighting desperately to reverse their plummeting sales and stock values, concluded that it would be smart to save money by eliminating the quality control function. Think they’d wind up selling more cars?” he asks. There is truth in his argument. Recall the last time your call to customer service was answered by someone with an Indian accent. Was that a more positive experience than speaking to someone who shared your culture and values? Maybe it was. We’re just saying… We’re reminded of an item we posted last week about an experiment at the UK’s Sunday Express, which has started letting some reporters post their stories directly to print, leading to some horrific gaffes. Newspaper credibility is at an all-time low in the US. Tolerating typos, inconsistencies and stupid mistakes won’t make them any more credible.


The anonymous blogger at Newspaper Biz says the trend toward big newspapers cancelling their AP subscriptions is the road to mutual suicide. Now’s the time for newspapers to leverage the AP’s status as a cooperative to fight mutual foes like Google, which make money by stealing content, he argues. We’re not so sure a lot of newspaper publishers would agree.


Huffington Post’s Jack Myers reports on recent comments by TiVo president Tom Rogers to a group of TV executives in which he predicted that the coming implosion of TV advertising will make the newspaper industry crisis look like child’s play. “Probably two-thirds of homes or more that advertisers care about reaching will be fast forwarding the majority of television ads,” he said. With 3.5 million DVRs in the market today, Rogers should know. He says there are plenty of ways advertisers can reach DVR users, such as presenting messages when a viewer is about to delete a program or – horror of horrors – actually producing messages that viewers want to consume. Not surprisingly, he believes TiVo can be their ally because the service, which has been one of the worst things ever to happen to the television industry, knows so much about viewer behavior. He also quoted The New York Times as saying that actual TV viewership is 40% to 60% higher for some programs when DVR viewership is factored in.


The accountants taketh away, but they also giveth back. This quarter, the giving was to McClatchy, which swung to a profit of $4.2 million because of an accounting change. A year ago, the company lost $1.3 billion in the same quarter, also because of bookkeeping gymnastics. The most telling number is in the revenues: down 16%.


The Waterloo Courier will move printing operations to a bigger press in Cedar Rapids, causing the layoff of 52 employees at its current printer. The news was reported in the fifth paragraph of a story titled “Courier moves printing operations” next to an enormous photo of an unidentified balding man. Please post a comment naming this person if you can, because his forehead overwhelms the lead. Also note the many comments that have already been posted on the story, most of them savaging the Courier for moving jobs out of town. It appears that deliver is already a problem in Waterloo, and most commenters can’t believe the 50-mile truck ride will improve things, particularly in snow.


The Dayton Daily News will lay off less than 10% of its 120-person workforce. Specific numbers weren’t released pending union negotiations.


The Los Angeles Times hasn’t formally announced a new round of layoffs, but LA Observed says the axe has already fallen selectively. The website posts a memo from the head of circulation reading, “Yesterday was a tough day . . . 31 of our co-workers are no longer part of the circulation team.” There are rumors of much bigger cuts coming. The site also reports that Sam Zell is sniffing around the Orange County Register and the San Diego Union-Tribune, apparently believing that his employees’ retirement funds aren’t yet leveraged enough.

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By paulgillin | October 17, 2008 - 6:36 am - Posted in Facebook, Fake News, Hyper-local

Unlike many newspapers, the Death Watch functions as a nonprofit (although, in the recent words of Wall Street Journal Managing Editor Robert Thomson, the same thing could be said about many newspapers these days), so an extremely busy week has forced us to pull back on updates.  Here are a few recent items we’ve noticed.

WNYC’s On the Media has an audio interview with Lee Abrams, Chief Innovation Officer at Tribune Co. Abrams addresses the widespread perception that he is, well, a little crazy. Are you slightly unhinged? the radio station asks? “Maybe, if that’s what it takes,” Abrams responds. He also praises some advertising sections for being readable and useful and chides journalists for not accepting that fact. And he’s surprised that papers like the Chicago Tribune don’t promote more forcefully the fact that they have reporters on the ground in placed like Baghdad.

“I’ve never seen an industry more negative,” Abrams says, citing a Tribune editorial that called the paper’s recent makeover nothing more than a campaign to publish on the cheap. “That’s typical of the whole newspaper businesses’ point of view. I’ve never seen an industry more negative in articles like that…If [the industry] was in free fall, you’d think they’d be trying more things.”

Abrams has been more outspoken recently.  He was at the Dow Jones/Nielsen Media & Money Conference this week, where he tweaked one of Tribune Co.’s South Florida properties for running stories that even the reporters agreed were boring.  Abrams also challenged what he called the myth that staff cuts cheapen content and he called the idea of a government bailout for the industry “terrible. Newspapers would then focus on this ultra-elite point-five-percent and create these papers that are just unreachable to a mass audience,” he said.

Robert Thomson, the Wall Street Journal’s managing editor, seems to agree.  “Part of the problem is… you had a journalistic culture which was very self-indulgent, self-reverential and self-referential.  It wasn’t referring to reader’s interests’ but more to journalistic self-devotion,” he told the crowd.


Gawker’s Nick Denton says The New York Times is planning 20% staff cuts in the newsroom, with the feature sections and magazine staffs to absorb the brunt of the hit.  He doesn’t quote any sources, though.


The 120,000-circulation Winnipeg Free Press will be on an erratic publishing schedule for a while after 1,000 employees walked off the job on Monday, demanding a new contract.  The union is asking for a 3% increase on a multi-year contract.  Publisher Bob Cox said the Free Press will continue to publish via its website and won’t charge readers for missed papers.


A Las Vegas publisher of niche newspapers and magazines laid off as much as 10 percent of its staff this week, or about 20 employees the Las Vegas Review-Journal says. Greenspun Media Group, a sister company of the Las Vegas Sun newspaper, idled the editor of H&D, a glossy bi-monthly home and design magazine, a reporter for the special sections division at the weekly In Business Las Vegas and a few other people.


Writing for Reuters blogs, Robert MacMillan quotes former Merrill Lynch newspaper publisher analyst Lauren Rich Fine as being cautiously optimistic about the long-term outlook for newspapers.  “Most of these companies can still be decent businesses.  They just have to rethink their expectations,” Fine says.  MacMillan also has encouraging words from Goldman Sachs analyst Peter Appert, who believes that newspaper companies will survive in the long term, although at much lower margins.  What’s the timeframe?  At least five years, Appert believes. For now, he’s advising clients to underweight the stocks.


John Schuster wonders how long Tucson, Arizona can continue to be a two-daily town.  The East Valley Valley Tribune announced huge cutbacks last week and the rival Arizona Daily Star is owned by Lee Enterprises, a company that is in severe financial straits.  Meanwhile, public faith in journalism wasn’t helped by an incident at the student newspaper of the University of Arizona.  A student reporter was recently outed for submitting for stories that allegedly quoted fictitious sources.

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By paulgillin | October 13, 2008 - 10:16 am - Posted in Facebook, Fake News, Hyper-local, Paywalls
Cincy Navigator

Cincy Navigator

Mark Glaser has an extended interview with Jennifer Carroll, Gannett’s vice president for digital content. She gives a progress report on Gannett’s Information Center initiative, a 2006 campaign to remake its 85 daily newspaper newsrooms into 24-hour digital publishing platforms. Carroll says that the programming and video skills the company has taught its journalist has led to some truly innovative coverage, like the Des Moines Register’s video/database/map mashup coverage of the Parkersburg tornadoes. Another innovation is CinciNavigator, a mass mashup created by the Cincinnati Enquirer that embeds information about local events ranging from arrests to nightclub listings on a map.

Carroll says database reporting can create a groundswell of interest that leads to improved print sales. The Rochester Democrat and Chronicle found that by publishing a database on police overtime the Thursday before a Sunday print date, it created anticipation that drove the highest Sunday single-copy sales of the year.

Carroll says Gannett is hiring and expanding its commitment to digital journalism, even against the backdrop of a terrible business climate.  A few people comment on the interview skeptically, suggesting that newspapers will never be a destination for multimedia content.

Future for Journalism Bright, Just Not So Much for Newspapers

John Kirch writes about a recent panel on the future of journalism at the University of Maryland-College Park. He offers the optimistic view that that future is bright.  The comments by panelists reflect our own opinion that the best time to get into journalism is when everyone else is getting out.  The future of big branded news institutions is dim, panelists said, but journalists will still be able to survive and thrive by promoting their own brands instead of the brains of their employers.

Paraphrasing the panelists, Birch writes, “Reporters will not only have to know how to interview sources and write stories for different media platforms,…they will have to know basic business principles so that they can create individual brand names for themselves that can be used to build followings and create job opportunities.”

Knowledge of business principles goes against the grain of conventional journalism teaching, of course.  However, that doesn’t mean journalist have to sell their souls, only that they need to be able to promote themselves because they are the product.  The risk is that journalists fall back to providing only content that delivers a large audience, such as celebrity gossip. We hope to see nonprofit and public interest organizations emerge that promote content that the public needs to know about.  The difference is that the content mix will be pulled by the readers more than pushed by editors.  What that will look like is anybody’s guess.

Miscellany

Jeff Jarvis is as provocative as ever in this withering attack on a recent AJR piece by Washington Post reporter  Paul Farhi. Farhi makes the case that journalists aren’t responsible for the plunging fortunes of newspapers; a variety of competitive and demographic trends are the real culprit. Balderdash, says Jarvis. “Victimhood is an irresponsible abdication of responsibility, a surrender.” We suspect that Jarvis was trying to stir up controversy and boost attendance to his forthcoming conference more than he was trying to savage a colleague. In that respect, he was successful. There are more than 150 comments on the piece, many of them thought-provoking, and Jarvis returns to engage with his audience frequently during the debate.


While free daily newspapers have struggled in US, they’re evidently hitting a chord with the commuter set in the UK.  Brand Republic reports that free dailies given away to commuters are gaining a foothold with the younger readers, who have largely forsaken paid daily newspapers. “City AM‘s daily reach has increased from 23% in 2007 to 32% this year, while the FT’s has dipped from 22% to 20%,” writes Mike Fletcher. Metro’s circulation now tops 3 milllion across the UK and has brand extensions that offer eight different platforms for advertisers. Perhaps more importantly, the freebies have solid demographics among the up-and-coming audience of young adults. London Lite, which is published by the same company that also produces the Daily Mail and Evening Standard, counts almost 80% of its readers in the 18- to 34-year-old demographic group.


The Providence Journal will lay off 25 part-time in six full-time employees, all from its news operation.  The move leaves a news staff of 200 people and a total staff of 705 at the ProJo, down from 763 in early September.


If online competition is hitting the broadcast industry as hard as the print business, why haven’t there been more layoffs in TV newsrooms?  Here’s one explanation.


The collapse of so Wall Street firms will hit the media business hard, with newspapers taking a disproportionate share of the body blows, according to a Bernstein Research report.  The report says finance and insurance/real estate advertising makes up 21% of newspapers’ ad revenue, about double that of broadcast media and slightly more than that of online media. “History suggests that another industry will eventually fill the growth void left by the insurance/real estate and finance sectors, but the operative word is clearly ‘eventually,” wrote the report’s author, analyst Michael Nathanson.

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By paulgillin | October 10, 2008 - 9:30 am - Posted in Facebook, Hyper-local, Paywalls

Happy Double Ten Day, everyone. In Taiwan, they’re setting off firecrackers, dancing in the streets and still fretting about the loss of the mainland.

Tampa Bay Tribune: “Um, Never Mind.”

Tampa Bay residents took a break from following the success of their hometown baseball team to scream bloody murder about recent changes to the hometown newspaper. The Tampa Bay Tribune redesigned just one week ago, collapsing multiple news sections into a single main section and reorganizing several features. The paper also broadly cut the length of news stories.

The changes apparently didn’t sit well with readers, some 300 of whom canceled subscriptions while 10 times that many called or wrote letters of protest. “Apparently the folks who came up with the idea for New Coke have finally found employment designing newspapers,” read one letter.

Tribune executive editor Janet Coats listened, and it didn’t take long for her to issue a mea culpa and to promise immediate changes, including a return to sections. “People want sports in a separate section. . . they want to be able to hand sections around. Turns out, we had really disrupted the way people communicate with each other in the morning,” says Eric Deggans’ account on TampaBay.com.

Give the Tribune credit for thinking outside the box, for listening and for responding quickly to comments. In atmosphere of crisis, institutions don’t have the luxury of researching their decisions to death, and they shouldn’t have the arrogance to stick with them in the face of strongly negative reaction. We believe the Tribune will get brownie points from its readers for listening, which it richly deserves, because it must’ve been a helluva rough week in that newsroom.

Miscellany

Journalism iconoclast Patrick Thornton asks readers to take themselves back 10 years and describe how they would do journalism differently. Always perceptive commentator Tim Windsor responds with a 15-point laundry list of suggestions, many of which would work just as well today. There are a few disconnects in Windsor’s commentary – mySQL was barely known in 1998 — but his advice is sound for publishers who still talk about “eyeballs” and “lock-in.” (via Mark Hamilton)


A comment posted on Gannett Blog notes that revenues at USA Today are running 11% under plan on a budget of 1% under plan. “Someone has to make up for that 10 percent difference,” the anonymous commenter writes. “That is not even taking into account a prospective collapse in Christmas advertisements.” USA Today employees are wondering if they should file for back overtime pay given the likelihood of layoffs.


Newsosaur Alan Mutter has a creative idea for the growing ranks of newspapers that are scrapping unprofitable Monday editions and scaling back to six days a week. Why not create a special interest edition on a popular topic like sports and deliver it free on Mondays instead? The savings achieved by axing a single edition don’t amount to much in light of the formidable fixed costs that most newspapers maintain, Mutter says. Newspapers would be better off swallowing the modest incremental cost of continuing to publish on Mondays while giving readers a product they really want and salespeople something exciting to sell. It makes sense to us.


The Wall Street Journal confirms speculation that the New York Times will shut down the web site of sister paper International Herald Tribune and host the news instead on a co-branded “global edition” of NYTimes.com. The Journal also reports that the Houston Chronicle will lay off 10 employees after failing to reach its goal of 90 volunteers for a buyout program. (via Romenesko)


The UK’s Express Newspapers group has been so shaken by circulation declines that it has sharply cut back on staff and taken to letting some reporters post their stories directly to the printed page. The resulting gaffes prompted one unidentified staff member to send a sharp rebuke to his colleagues about their sloppiness — including a reference to a couple from Wales as being English and a description of an island as “floating” (islands don’t float) — and to identify 20 serious errors in the most recent Sunday edition. Rival Guardian gleefully tells all.

And Finally…

Back in May we marked the launch of a new blog called Praying for Papers, with the stated purpose of encouraging “anyone who is touched by this shift in our industry to include it each day in their prayer life.” Having noted its launch, we feel compelled to point out that the most recent post was on July 11, when author Mike Koehler said he was going on vacation. We haven’t heard from him since. Either he’s having a great vacation, his prayers have been answered, or he’s given up hope. We’re not sure which.

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By paulgillin | October 3, 2008 - 9:42 am - Posted in Google, Hyper-local

We constantly hear about the angst that aspiring young journalists face as they wrestle with the decision of whether they made a huge mistake in choosing journalism as a career. Let us share a story that hopefully provides some encouragement. We can’t name all the names because we don’t have permission.

A friend of ours has a son attending a Boston area university.  In his sophomore year, this young man found himself interning at the Boston Globe, where he worked the overnight shift on the rewrite desk.  This past summer, the Globe offered him the opportunity to write a daily blog about activities in the New England area.  Last month, the young man headed back to school and a paid internship at a major newspaper, where he is spearheading an initiative to build a new online community.  This young man is 21 years old.

There’s a lesson in this anecdote.  The decline of traditional media creates huge opportunities for those who have the stomach to take a chance. Back in the 1970s, the conventional wisdom was that the path to a journalism career involved slaving away at a small daily paper, working for food and rent and hoping to catch the eye of a big-city editor.  Today, so few young people want to go into journalism that the opportunity for those who do is virtually limitless.

Savvy investors know that the people who make the biggest killing in any market are those who are willing to buy when everyone else is selling.  The field of journalism right now is a buyers market for the few who buck the conventional wisdom.  Newspapers may not survive much longer in their print form, but most people agree that the core skills of journalism will be needed in one way or another long into the future.  Risk-takers like our young journalist are capitalizing on this trend to gain experience and visibility that a decade or two ago would have taken many years of hard and anonymous work.

That’s why it’s a great time to get into a journalism career.  The current malaise about media will eventually give way to optimism about new models.  The people who have gained the core skills that are necessary to succeed in a reinvigorated industry will rocket ahead in their careers.  Sure, there’s plenty of uncertainty about what media institutions will look like in the future, but if you’re willing to take a chance, you stand to reap huge rewards.  Newspapers are hungry for new ideas, and the best ideas are coming from the generation of young people who aren’t burdened by a romantic attachment to the past.  There’s never a better time to take risks than when you’re in your 20s.  My friend’s young son knows that, and we predict he will be one of the big winners when the trend inevitably reverses itself.

Redesigning Newsrooms

The Tampa Tribune will introduce a new design on Monday, and it’s keeping the details secret. The St. Petersburg Times has some inside dope, though. An interesting sidelight is that the merged Tribune/WFLA/TampaBayOnline.com newsroom is also being redesigned around these subject areas: data, deadline, watchdog journalism, personal journalism and grassroots. We wouldn’t have thought of those ourselves. Give credit to Executive Editor Janet Coats, who’s communicating some urgency: “For most of us, it’s only been in the last year to 18 months that we’ve started getting away from the idea that the Web site is the newspaper on a computer screen . . . I’m worried that if we don’t change how we think about this further it won’t matter what falls through the cracks because we’ll have no readers.”

Speaking of redesigning the process, editors at the UK’s Birmingham Post, Sunday Mercury and Birmingham Mail are also turning the newsroom on its head. Editors Weblog reports that the three papers now share a physical space and some resources. The process of publishing news story has been condensed from five steps to three, with online leading the way. News editing and production have been merged into a single stage. Reporters carry laptops and video cameras and can file from anywhere. There’s been tension, of course; 65 jobs were eliminated in the redesign and staffers were made to re-apply for available positions. However, these three paper are envisioning a future and doing something about it, which is what we call leadership.

Editor Quits, Speaks

Yesterday, we noted the resignation of Steven A. Smith as editor of the Spokane Spokesman-Review in protest of job cuts that he said were cheapening the product. Knight Digital Media Center caught up with Smith for an interview and provides interesting background. If you think this guy is some old-line curmudgeon who won’t face up to new realities, think again. Smith has actually be an outspoken proponent of the need to change calcified newsroom thinking and to reinvent newspapers around digital platforms. He conceived of an innovative idea to invite readers to observe and participate in daily news meetings. There’s more detail in the Knight story. We think Steven Smith won’t have trouble finding a job. Vision like that is still rare in this business.

Miscellany

Calamity and politics are good for online traffic. The Washington Post’s Web site, washingtonpost.com, scored a 42% jump in year-over-year traffic. The trend was driven, not surprisingly, by political and business stories.

Google says it’s figured out a way to tell when bloggers are writing news. A new feature of Google Blog Search shows categories of blog entries in a left sidebar. In some cases, the popularity of topics is displayed in chart form on the right. Here’s an example.

And Finally…

When you can’t beat ’em, steal ’em. Fading to Black has a short item about a newspaper war in the San Francisco Peninsula area that heated up this week when the San Francisco Examiner caught a delivery man for the Palo Alto Daily Post apparently stealing copies of the Examiner as he delivered his own newspaper. When confronted and asked to open his trunk, the man had more than 1,000 copies of the rival newspaper stashed away. Maybe he just had a lot of birdcages to line.

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By paulgillin | September 29, 2008 - 9:42 am - Posted in Facebook, Hyper-local, Solutions

 

Philip Meyer

Philip Meyer

Philip Meyer, whose 2004 book The Vanishing Newspaper: Saving Journalism in the Information Age, is often credited as being the first to predict the newspaper industry’s demise, writes in American Journalism Review of the dwindling options available to newspaper owners. In a superbly readable essay, Meyer frames the industry’s plight in historical contexts ranging from Gutenberg’s displacement of town criers to the opportunities modern agriculture created for packaged food makers. At the heart of the problem is one statistic we hadn’t seen before: “Classified ads moved from 18 percent of newspaper advertising revenue in 1950 to 40 percent in 2000.” Craig Newmark came along and poof! There are plenty of other Craig Newmarks out there waiting their turns, Meyer writes, ominously.

 

The good news is that there’s precedent for these problems. Meyer suggests that the saving grace for newspapers – and probably the only one they have left – is community influence. That’s where local news organizations enjoy a level of trust that online wannabes can’t approach. But by community, “I don’t mean stenographic coverage of public meetings, channeling press releases or listing unanalyzed collections of facts,” Meyer writes. It means contextual reporting that delivers useful and actionable advice. Medium is unimportant, as is frequency. Meyer infers that the seven-day-a-week mandate is a liability in a time of fluid and inexpensive information. Discerning readers will pay for information that speaks to their specific interests, he proposes, but newspapers have got to start by rejecting their all-things-to-all-people philosophy.

Tribune Co.: One Big Litigious Family

A group of current and former Tribune Co. employees has filed a class action suit against CEO Sam Zell, questioning the tactics Zell used to acquired Tribune Co. in a highly leveraged deal, his administration of the employee stock option plan, his decisions regarding layoffs and other operational issues. The plaintiffs include one current Tribune employee – Los Angeles Times auto critic Dan Neil – and five former employees, all journalists. They’re represented by noted class-action lawyers Joseph Cotchett and Philip Gregory.  In a statement, Zell called the suit “frivolous and unfounded.” In an e-mail to employees, he lamented the plaintiffs’ decision to air dirty laundry in public and concluded, “We are partners. We need to act like it.” Tell Zell characteristically minces no words in attacking the boss: “We have no power. We have no say. We have never been consulted in a single action that you or any of your cronies have taken in dismantling the Tribune Co. So stop f*****g call me your partner.” Guess who won’t be sharing a table at the company picnic.

Layoff Log

  • The St. Louis Post-Dispatch has laid off between 17 and 20 people, depending on which account you read. The situation is particularly unpleasant in the Gateway City because the cuts come during talks with the Newspaper Guild about an extension to the current union contract. In fact, the Guild walked away from the bargaining table, charging that newspaper management and consistently pushed ahead the timeframe for the layoffs as a bargaining tactic. Among the victims is Patrick M. O’Connell, the newspaper’s primary crime reporter.
  • The bloodletting may not be over at The McClatchy Co. CEO Gary Pruitt was quoted last week saying, “It may get worse before it gets better.” McClatchy is still reeling from the $2 billion in debt it took on to finance the 2006 acquisition of Knight-Ridder, a deal that still has questionable long-term value. “It’s hard to claim it’s a good deal when you see the stock performance,” Pruitt said. McClatchy has already cut its workforce by 20% and halved its shareholder dividend. McClatchy Watch has the details.
  • Tulsa World posts a note to readers about consolidating Sunday sections that presages staff cuts. It notes that the staff has been working “to conserve news space and reduce the overall page count of the newspaper by writing shorter stories,” and that, “We are proud of the fact that we have the largest news staff of any media in our area.” Prior experience would indicate that a large staff and a shrinking news hole don’t coexist nicely. Check out the comments on the story, which mostly rip the paper for cutting back on space.

Miscellany

Valleywag observes that the combined wealth of Google’s co-founders now exceeds the value of the entire US newspaper industry. Larry Page and Sergey Brin are now worth $16 billion each, compared to the $20 billion valuation Wall Street assigns to newspapers and their subsidiaries, including test prep and broadcasting businesses. 

And Finally…

McIntyre [cq]

Our Google Alert filter caught John McIntyre in its webbing this week, and we quickly added him to our RSS reader. McIntyre is director of the copy desk at the Baltimore Sun and a former president of the American Copy Editors Society {note: “Editors” is not possessive). His meticulously edited blog features such gems as a recent entry on the mechanics of courtesy titles such as “Mr.” and “Professor” – did you know that incarcerated criminals aren’t entitled to be called “Mr.” but may regain the title once probation has expired? -and a clever paragraph on last week’s National Punctuation Day that consists of a single sentence in which McIntyre uses all 13 forms of punctuation. Newspaper editors know that nothing elicits more reader comment than issues of spelling, punctuation and usage; ergo, McIntyre has his fingers on the pulse of the readers.

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By paulgillin | September 24, 2008 - 7:48 am - Posted in Facebook, Fake News, Hyper-local, Solutions

Technorati has come out with its annual State of the Blogosphere report and some numbers are truly eye-popping. The site found blogs in 81 languages and daily posts are closing in on one million. Nearly 185 million people have started a blog (although most don’t tend them regularly). Newspapers have the bug: 95% of the top 100 US newspapers have reporter blogs. Four in five bloggers post brand or product reviews and 90% of bloggers say they post about the brands they love or hate. Most bloggers who accept advertising make a profit. Technorati did a big survey and got comments from various media influencers. We haven’t had a chance to read it all yet, but if you’re interested in publishing, you should check it out.

Meanwhile, The Politico, which is one of the more promising Web-only journalism ventures, is expanding. It will add employees, grow circulation of its Washington-area newspaper and and print more often. The staff will be expanded to at least 105 from its current 85. Circulation of its Capitol Hill newspaper will be increased 20% to 32,000 and a Monday issue will be added. All this will happen after the election, which is The Politico’s busiest season, but officials said there’s going to be plenty of news to keep people busy. Also, they expect to reach profitability next year, far ahead of schedule.

And perhaps there’s gold in them thar websites. BIA Financial Network and Borrell Associates have a new study that estimates that newspaper websites are the most lucrative local media around, with valuations of the largest properties reaching $450 million. That makes local alternatives like TV and radio small potatoes in comparison. “Given their growth potential, the value multiples of media Web sites may be 2 to 4 times that of the core business,” the BIA president is quoted as saying. The study also praises the strong cash flow at media websites. The problem is that growth is slowing. BTW, the $450 million number is only for the largest properties, so don’t get too excited. We estimate the market value of Newspaper Death Watch is about $1.23.

Miscellany

In the department of publishers that still don’t get it, we’d like to include The American Scholar, which publishes a provocative list of “12 Questions about the future of journalism” by Bill Kovach without offering visitors a way to respond. Um, guys, that’s part of the problem.


In chaos, there is opportunity, or at least that’s what Michelle Rafter says. She points to new launches at Slate, The Wall Street Journal, Silicon Valley Insider and Forbes as evidence that there’s opportunity in business journalism right now. Just make sure you get cash up front.


Death is good business, it seems. Tributes.com, which runs obituaries and related memorial messages, is teaming up with The Wall Street Journal to create a print counterpart to the website. For $80, you can buy a listing on Tributes.com where you can post photos and memories of a departed loved one. Now, for an additional $250, you can run your message in a dying medium, too. Tributes is a startup that was spun out of Eons, a social network for the over-50 crowd. Both are the brainchildren of Monster.com founder Jeff Taylor.


In the 80s, New York City brought us the Village People. Now it brings us TimesPeople. That’s The New York Times‘ new social network. “TimesPeople provides NYTimes.com readers with a way to share their thoughts and recommendations about The Times‘s content with other readers, making their public activities on the site more open,” says a company press release. Apparently you can only share your thoughts about Times content, not anybody else’s, which we suppose makes sense. You can also see the most recommended articles. The Times is a latecomer to the social networking world, trailing The Wall Street Journal by a whole eight days.


Scott Karp analyzes Matt Drudge’s influence and concludes “It’s the Links, Stupid.” The action in online publishing is in filtering and linking, not corralling your audience, he says. Drudge is successful because he tells cable TV and radio reporters what’s important and that shapes their daily broadcasts. Newspapers, in contrast, tend to tell people only what’s important in their pages on any one day, and that’s far less interesting to readers than a guide to that vast Worldwide Web. “In the web media era, when all news content is accessible by anyone, anywhere in the world, and no news brands no longer have a monopoly over news distribution, the power of influence lies in the ability to FILTER the vast sea of news,” he writes.

Layoff Log

  • The Anchorage Daily News is reducing its staff by about 10%, laying off 13 employees and holding another dozen positions vacant.
  • The Raleigh News & Observer has started making cuts after only 16 newsroom employees accepted a buyout offer. Its editorial cartoonist, a 33-year veteran, and ombudsmen will be cut back to part-time but their jobs won’t be eliminated.
  • The Pittsburgh Post-Gazette is going to buy out or lay off workers unless it gets concessions from its unions. Between 10 and 20 Teamsters will lose their jobs, according to a union spokesman, but that’s just the beginning. The paper’s Ohio parent has been losing money for years and is threatening to sell its Pittsburgh property.
  • As if the Seattle Times Co. didn’t need more headaches, now the truck drivers are threatening to strike. About 70 truckers could walk off the job on Oct. 21 in protest over the company’s bid to outsource its trucking to Penske Logistics.
  • Threats by the publisher of the Newark Star-Ledger to close the paper if cost-cutting goals can’t be met have apparently put a bee in the Jockey shorts of the local union. The union representing 400 mailers at the paper agreed by a 10-1 margin to a three-year wage freeze and buyouts of a quarter of its members. The Star-Ledger is still looking to buy out another 200 of its 750 full-time nonunion employees.

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By paulgillin | September 23, 2008 - 10:20 pm - Posted in Fake News, Google, Hyper-local, Solutions
John Yamma

John Yemma

The Christian Science Monitor marks its 100th anniversary this fall, and the publisher is celebrating by re-emphasizing its commitment to thoughtful journalism. The Monitor has long been a maverick of the American newspaper field. It’s based in Boston, but that’s almost irrelevant to its role as an international observer. In the tradition of The Wall Street Journal and The Economist, the Monitor sees itself as a newspaper of record for citizens of the global community, but without the financial bias. The Monitor provides sober analysis of world events for an educated audience. Its 100 writers and editors emphasize explanation over immediacy. This approach is sometimes at odds with a market that increasingly values form over substance, but it is a badly needed service in a world of decimated reporting staffs and shrinking bureaus.

The nonprofit Monitor enjoys a healthy subsidy from the Church of Christ, Scientist, but the goal is to make it financially self-sustaining by leveraging new-media tools and targeted advertising. In July, the Monitor recruited Boston Globe veteran John Yemma as its new editor. Yemma clearly understands the dynamics of the changing newspaper field. Although a veteran of print, he spent his last three years at the Globe overseeing the newspaper’s multimedia operations and campaigning to pull its ink-stained editors into the online world. A soft-spoken and thoughtful man, he sat down with Newspaper Death Watch to discuss the realities of the new reader-driven world and how he hopes the Monitor can serve as a model for other publishers.

The one-hour interview is available as an audio file by clicking on the link below. The following time-stamped show notes direct you to important points in the conversation. Time stamps appear on the left with corresponding comments on the right.

[audio:http://www.newspaperdeathwatch.com/audio/Yemma.mp3]
Listen to the interview (1:00)

2:00 The challenge of preserving the core value of newspapers as the business model becomes unworkable. The Monitor supports eight international bureaus and several US bureaus. The means of delivery aren’t important and have already gone through several stages of maturation. “There’s a different expectation on the Web. You can’t just do newspaper.com online; you have to learn multimedia story-telling. I want to get our assets directed much more strongly toward the Web. But the idea that the new paradigm is just the Web is also false.”
6:45 “The role of a local newspaper – one with the city in the nameplate – is to emphasize local coverage…Our mandate was to be internationally oriented from the beginning…The old model of getting one to five newspapers a day, the Monitor could fit into that. The phenomenon of consuming a lot of different news sources is amplified on the Web… We see our role as humanizing global events. It’s not just understanding other cultures but understanding what motivates them.
10:00 How cutbacks at national and international bureaus among major dailies is increasing the need for the Monitor‘s perspective.
10:45 The Monitor‘s business model. While the paper is heavily subsidized by the church, the goal is to make it self-sustaining while continuing its tradition of delivering thoughtful coverage.
12:40 The process of figuring out a new business model for the Monitor. “over three to five years we’re hoping to develop a sustainable model.”
14:30 “If you look at the success of Huffington Post or Slate, there is a model that works. While we’re going to do everything we can to grow on the print side, the quickest growth is on the Web. While there will always be a commitment to Monitor journalism on the print side, the idea is to do it more energetically on the Web.”…Search engines like Monitor stories because they explain events.
17:20 The website needs to be more of a destination. “You want people to experience your product as a whole and not just in its pieces as articles. It’s difficult to convert people from a search to actually exploring a website.”
19:00 Stickiness to Web brands is unfortunately low. The allegiance is increasingly to the content. “You read in a promiscuous fashion. You don’t go to a site because you love it. You go because it repays you with content you really care about. The atomization of holistic content is happening at a rapid pace, not just in newspapers but in broadcast…You can’t change user behavior. You have to accommodate it.”
22:00 There is a role for publishers to be portals to the world, to be a jumping-off point…That’s a journalistic function, a broad aggregation, an outbound strategy.
23:45 Four years ago, a lot of journalists were resisting online media. There was a sea change around that time. Some people trace it to Rupert Murdoch’s fire-and-brimstone speech to ASNE. “Around that time, the thinking changed in newsrooms…Around the time I became the multimedia editor of the Globe, there were plenty of veteran journalists who saw the writing on the wall. Journalists are nothing if not tuned in to cultural trends.”
26:30 “I see [newspaper] people clamoring for training in the new tools. There’s a lot more how-do-I-get-in-the-game conversations going on.” The buyouts have meant that the generation that doesn’t want to get in on the game is leaving. But there is a question about whether everyone who is left is going to fit in the lifeboat.
29:30 The startups have the advantage of having no embedded costs, but they don’t have the advantage of brand that we have.
30:30 On the decline of investigative and public-service journalism: “From a public information perspective, the breaking of the business model of old-school print journalism is a disaster…Ultimately, someone has to be out there looking at things dispassionately, trying to understand what happened at a city council meeting…citizen journalists are wonderful, but they’re not dedicated to being out there day to day covering the details…Who’s keeping watch on the county commissioners, keeping them honest? I hope it’s citizen journalists, but I’m not sure I can count on that.”
37:40 The weakness of an outsourced content model: “You need the relationships. You need to be able to call a guy and say not only that we need that story but that you’ve got to do that story…Every newsroom is getting smaller. I just hope that there will be room for more newsrooms to fill in.”
40:15 New services are emerging that outsource traditional newspaper functions. They’re needed but they’re not as accountable as captive staff.
41:20 The Monitor‘s staffing model: Full-time staff, contractors and freelancers. “If you really care about covering the world, seven to nine foreign correspondents is the least you need.”
44:15 Would you advise a young person today to go into journalism? “I would, but I’d say keep your eyes wide open. Learn to tell stories and learn flexibility. Also learn multimedia story-telling skills. Telling a story with video is very different from telling a story in print and it’s not TV either. With Web video, people are ready to hit that button. You have to be able to tell the story the right way. But what a great thing to be able to tell stories in different media.”
45:30 The analogy between the early days of TV journalism and the early days of Web journalism. “It took 10 or 15 years for TV to tell stories as TV should. I think we’re in the infancy of Web story-telling.”
47:30 Two examples of outstanding software news applications that Boston.com developed to make news more interactive. (link to these) “It’s not a reporter telling you that we ran these scenarios. It’s saying you can plunge in yourself and find out.”
50:30 There’ll always be a need for journalists, particularly those who know the tools. “If you just have a passion for the Middle East, that’s a great thing. If you know Arabic, that’s a great thing. If you take those two things and you have a multimedia skill set, there’s probably going to be a place for you in the job market.”
52:15 Why he took the Monitor job: “The nimbleness of the Monitor appealed to me. If it can act in any way as a model to others, then that’s good.”   
56:00 How media consumption habits are changing. “We’re in the broadcast business, it’s just that we’re not doing it over the airwaves or over cable.”
1:00:00 “It’s the end of the captive audience as we’ve known it.”

[audio:http://www.newspaperdeathwatch.com/audio/Yemma.mp3]

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By paulgillin | September 19, 2008 - 9:37 am - Posted in Facebook, Google, Hyper-local

Twitter and live blogging are beginning to raise interesting frictions between first amendment freedoms and people’s right to privacy. Rocky Mountain News reporter Berny Morson sparked outrage last week by Twittering the funeral of three-year-old Marten Kudlis, who died when a pickup truck slammed into an ice cream shop in Aurora, Colo. This week, there’s a lively debate on Mark Glaser’s Media Shift page over New York University journalism student Alana Taylor’s negative blog comments about one of her professors. After Taylor’s comments appeared, the professor instituted a ban on blogging about what went on in her classroom, although she later modified that to ban only live blogging.

Five years ago, these issues didn’t exist. Ordinary people couldn’t post to the Web very easily, so publishing was limited to an elite few. Today, anyone with a computer can be a publisher, which means that events and conversations that would have once been presumed private may now be considered on the record if one party chooses to make them public. Bill Clinton and Barack Obama have both recently found this out the hard way.

In the case of tweeting a funeral, the issue is more one of bad taste than of privacy. The NYU incident is more complex because it involves a journalism professor trying to limit the speech of her own students. Is an NYU class considered restricted because the school is private? Or is a journalism class inherently open because it would be hypocritical to close it? What rules apply to other classes? How about conversations between two strangers on a street corner? Or bad behavior in public by a person who isn’t a public figure?  These interactions have been off-the-record in the past because it wasn’t worth anyone’s time and effort to report them. That’s not the case any more, and that opens up a whole can of worms that we’ll be unraveling for years.

Miscellany

New York Times Co. becomes the second media company in the past week to report that year-over-year sales declines in August weren’t as steep as in previous months. The company’s advertising revenue slipped 16% compared to August, 2007. That’s a bit better than the 18% declines reported in June and July. Online ad revenue was also up, reversing a recent trend. Analysts are cautioning against too much optimism, though. They say that one month doesn’t make a trend and the current chaos in the financial industry is likely to hit newspapers hard. That’s because so many newspapers are so highly leveraged. Outsell analyst Ken Doctor points out that the only hope for survival at some of these companies is to find new sources of cash. With financial institutions reining in their lending activities, that reality is going to hit highly leveraged companies like Tribune Co. hard, he notes.


Will the Newark Star-Ledger be the next major newspaper to go under? That’s what the publisher  is threatening.  George Arwady sent a terse memo to employees early this week saying that if the company can’t eliminate 200 positions and gain several union concessions, it will close on Jan. 5, 2009. Editor & Publisher has the memo. The editor of the Star-Ledger isn’t saying much, but the newspaper is reportedly far short of its goal of eliminating 100 newsroom positions.


Google considers itself a partner to publishers, but some who ponder this relationship are reminded of Woody Allen’s quote: “The lion shall lie down with the lamb, but the lamb won’t get much sleep.”  The New York Times has a story about one such partner, Dan Savage, who built a nice business converting Google AdWords to paid links on his directory site.  His business collapsed when Google suddenly decided to increase his prices fifteenfold.  The Times presses Google for an explanation of its policy change and comes up frustrated.


Alan Mutter sings the praises of bankruptcy protection as one cure for the ills afflicting distressed newspaper owners.  Bankruptcy has a poisonous connotation, but it’s actually an opportunity for businesses to renegotiate debt, discard union contracts and get the business back on its feet.  Sure, a company’s credit rating is destroyed in a bankruptcy action, but that’s happening already as newspaper owners fail to meet debt obligations.  Mutter focuses in particular on Philadelphia Media Holdings, which is teetering on the brink of insolvency, having already missed a key debt payment.  Mutter’s opinion isn’t universally shared. David Cay Johnston tells Romenesko that legal protection shouldn’t be a refuge for nepotism and lousy management. Both are the case with Philadelphia Holdings, he writes.


News Corp. will boost subscription revenue from The Wall Street Journal, its Web site and Dow Jones by more than $300 million annually over the next two to three years, according to Bloomberg. News Corp. CEO Rupert Murdoch is quoted as saying the subscription services are “grossly undersold.” How he’s going to improve them that dramatically at a time of declining circulation is anyone’s guess.

Layoff Log

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By paulgillin | September 16, 2008 - 8:39 am - Posted in Hyper-local

At Poynter Online, Jon Greenberg writes of the remarkable impact of a letter written by longtime Wasilla, Alaska resident Anne Kilkenny about her former neighbor and current Republican vice presidential nominee, Sarah Palin.

The letter (you can find it here, along with several hundred comments) lays out in plain language Palin’s record as mayor of Wasilla and governor of Alaska. Kilkenny is quite open about her distaste for Palin (who was known as “Sarah Barracuda” in high school), but also takes pains to point out Palin’s intelligence, ambition and political savvy. Most important is that the letter is factually detailed. Kilkenny, who calls herself “just a housewife,” assembled details about Palin’s administration from years of attending city council meetings and reading local newspapers. She even disclaims facts of which she is unsure. It’s not the work of a professional reporter, but it’s just as good in its own way.

Greenberg sees big potential in citizen reporters like Anne Kilkenny and wonders why publishers don’t do more with them. “Non-journalists can be invaluable when they use their own eyes and ears to report what they see — but they rarely deliver on that promise. Why? In my experience, most citizens worry that they are not up to the task of producing objective journalism. Worse still, they believe that if they are going to throw their words into the public arena, they must be an advocate for something.” Greenberg goes on to recommend that news organizations Adapt their culture and processes to leverage citizen journalist contributions.

Some veteran journalists might turn up their noses at Kilkenny’s 2,500-word essay. It is subjective and judgmental in some cases, and the writer has probably edited facts to make a point. It is, however, also very enlightening because it comes from someone who has lived and worked with the candidate for years. The language is homespun simple. Kilkenny, who hasn’t had a day of journalism training, turns in a pretty good piece of journalism. That’s because she has a perspective that no journalist could duplicate, even with hundreds of interviews.

Strangely, the Kilkenny e-mail has received relatively little mainstream media attention. Some of the media has questioned her facts and biases. Those are legitimate questions, but not a good reason to ignore the value of what Kilkenny has to say. Perhaps the fact that the writer is “just a housewife” disqualifies her from being taken seriously in the eyes of journalism pros. Yet it seems to us that there’s an opportunity for news organizations to embrace these citizen activists and to apply professional journalistic techniques to vet their work and surround it with context. Anne Kilkenny doesn’t make journalism irrelevant; she actually makes it richer. Judging by the number of comments on the Mudlfats blog, this citizen has touched a nerve. Isn’t that the essence of what good journalism tries to accomplish?

If You Send Them Away, They Will Come

How counterintuitive is this? Scott Karp analyzes Nielsen’s top 30 news sites for May and June according to how often visitors visit and how long they stay. The breakaway winner is Drudge Report, a site that does almost nothing but link to other sites. Drudge had more than double the sessions-per-person of any other news site in May and nearly four times the performance of the highest-rated newspaper site. Drudge’s audience also spent an average of nearly an hour on the site in June. The newspaper site that came closest was The New York Times at 29 minutes.

What’s the lesson? Outbound links are a good strategy. Sites that aggregate and contextualize content from around the Internet gain search engine visibility, link love from others and attention from readers who value their efficiency. This isn’t say to say original reporting isn’t important. News executives often snub Drudge and others like it as parasites on their original work. But at an estimated 500 million monthly page views and 1.75 million daily viewers, this parasite appears to have gained a following. Could your news organization learn from this success without sacrificing your mandate?

The Future of the Times

Reader Arthur Piccolo has been perturbed by The New York Times’ recent decision to combine sections, as well as other cost-cutting initiatives at the paper of record. He offers his perspective on what the Times will look like in 2015. Here’s a summary. You can download the PDF here.

  • All print articles will be shortened versions of on-line content, with each ending with an Internet address and other online pointers.
  • Staff will be dispersed to their homes and field; headquarters staff will be condensed to a small core of editors and production people.
  • The organization will have relationships with lots of domain experts who will contribute insight regularly on pressing topics. There will be a large stringer network.
  • Virtually every story on-line will contain rich audio and/or video elements.
  • “Community correspondents” will feed regional and local information to the website. Subscribers will have the ability to localize their version of the Times.
  • The Times will produce branded on-line versions underwritten by large corporations and even countries.
  • The print edition will be kept alive for branding but not for profits.
  • The Times will seek to become a broadcast business to rival the top TV and radio networks.

Most of these predictions are pretty safe. This is the direction visionary newspapers are already taking. We’re not so sure about the branded editions sponsored by corporations, though.

Layoff Log

  • The Akron Beacon Journal has given the Newspaper Guild notice of its intention to lay off 11 people, including five reporters, three copy editors, a photographer, an artist and a clerk.
  • The Northern Michigan Review will cut 11 jobs at newspapers in Petoskey, Gaylord and Charlevoix, as well its PhoneGuide. “Our future forecast remains optimistic,” the president and publisher said.
  • The Daytona Beach News-Journal announced a second round of layoffs, cutting 41 jobs on top of 99 eliminated three months ago. The paper’s parent company, which employs more than 600 people, is for sale, but there have been no takers. “The company’s financial performance has taken a dramatic turn for the worse over the past few months,” said Jim Hopson, News-Journal chief executive manager.
  • The Los Angeles Timeslaid off 50 people in its IT organization but didn’t bother to tell anyone outside the company about it. At least that’s what pressman Edward Padgett says. A redesign of the paper is coming, and Padgett says there is speculation that the California section will be consolidated into the main news section and Business will be merged into Sports. That could result in the elimination of the second shift production on some days, which would probably mean more layoffs.

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