By paulgillin | April 28, 2008 - 1:11 pm - Posted in Facebook, Fake News

Ad Age headline

Ad Age this week discovers what NDW readers have known for a year: The major metro newspaper business is in deep trouble. Better late than never!

Quoting: “Ad Age is launching this series about the 1,437 dailies still working hard in the U.S. It’ll look at the thought leaders in the industry, their attempts to leave the past — and even formats — behind and their strategies for finding new business models. ”

One common complaint, of course, is that newspapers give away their content. Ad Age charges for its content after a few days of public viewing. Maybe there’s a business there

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By paulgillin | April 22, 2008 - 11:11 pm - Posted in Google

Earnings Drumbeat Continues, but With Fewer Surprises

Gannett’s quarterly earnings continued the pattern established by the New York Times Co. and Media General last week, but at least they weren’t surprising. Earnings were down 9% on an 8% drop in revenue. The industry-wide slump in classified ad revenue pulled down the numbers, with real estate and recruitment ad sales both down more than 24%. Gannett continues to benefit from having USA Today, which saw actual growth in the entertainment, financial and advocacy (whatever that is) categories. However, total ad pages at the national newspaper were still off 14%.

There was nothing from Lee Enterprises or JH Belo to lift investors’ spirits. Lee hit a 52-week low after reporting a quarterly loss while Belo’s new pure-play newspaper company said its results would disappoint. Both got slammed on Wall Street. However, investors rewarded NYT Co. and Media General for making progress in their shareholder battles.


Tacoda founder Dave Morgan writes in Media Post that a lot of big media companies are going to collapse, victims of declining revenues and high fixed costs. We agree, and we said as much nearly two years ago. Morgan sees opportunity in decline. The collapse of many metro newspapers will create a vacuum for distribution channels that can deliver sponsorship messages to local communities. He speculates on those opportunities.


The Associated Press is doing its part to throw them a lifeline, however. It’s cutting its fees in response to protests from newspapers. The move will save members about $14 million in total, or more than double the savings of the original AP proposal. Attendees at the recent American Society of Newspaper Editors convention were reportedly still grousing about the charges, though.

Would Founding Fathers Have Defended Behavioral Targeting?

The Newspaper Association of America has weighed in on the Federal Trade Commission’s debate about privacy standards over behavioral targeting, taking the unusual stance that this is a First Amendment issue. According to the group, publishers should not be infringer in any way from delivering ads, even if that means collecting information about people’s onliine activities that could potentially reveal their identities. Apparently the NAA feels that since the Constitution doesn’t guarantee a right to privacy but does guarantee a right to free speech, behavioral tracking is legally protected.

The Changing Ad World

Louis Hau writes in Forbes about the increasing chuminess between editors and ad sales people. This is a new fact of life, he suggests. Newspaper ad sales people haven’t historically been oriented toward developing new lines of business, so they need all the help they can get. Editors need to cooperate on business opportunities in order to keep their jobs. This new reality challenges the traditional church-state separation of mainstream journalism, but we’d better get used to it because this is the way media is evolving.

Ohio Papers Try Sharing

A group of Ohio newspapers has gotten together to share stories and even reporting assignments in a novel response to the cost-cutting pressure that all newspapers are feeling. The Cleveland Plain Dealer, Columbus Dispatch, Toledo Blade, Cincinnati Enquirer and Akron Beacon Journal now post all their daily stories on a private website where editors can pick whatever they want and publish it in their own pages. The idea goes against reporters’ natural competitive spirit, but it’s probably delivering better news to the readers. The outlets are even teaming on some joint reporting projects. So instead of having five different papers covering the same state house story, they’re actually spreading around their resources and minimizing duplication of effort.

Debating Old vs. New Media

The New York Times’s Sunday blockbuster story about the Pentagon’s secret media manipulation campaign is generating some understandable chest-thumping by newspaper editors. Crosscut Seattle comments that a story like that took shoe leather, not laptops, and praises its local journals for being willing to go to court to get access to secret documents. No blogger is going to go that extra step, says editor Chuck Taylor.


CBS has launched a citizen journalism website where people can upload news by cell phone, Editors Weblog reports. What will be really cool is when news organizations don’t relegate citizen journalism to an online ghetto and actually start integrating readers’ comments with staff reports on their main sites. This short article points to a couple of examples of that.


Glenn Frankel, Hearst Professional in Residence at Stanford University and former Washington Post reporter, writes Romenesko a tongue-in-cheek commentary on Slate columnist Jack Shafer’s recent counter-intuitive sermon in praise of buyouts. Frankel comments on a recent visit to the SJ Merc: “The spaciousness and the blessed silence reminded me of the peace and tranquility I found in abandoned villages in Kurdistan in 1991 after the Iraqi army had passed through during its own special buy-out program.”

By paulgillin | April 18, 2008 - 7:39 am - Posted in Fake News, Paywalls, Solutions

We wish we could end the week on a happy note, but as we noted on Monday, it’s earnings season. Unfortunately, the news couldn’t be much worse. If troubles at the New York Times and Media General are any indication, the rest of the year could be ugly.

New York Times Co. Troubles Deepen

The New York Times Co. swung to a small loss in the first quarter from a $24 million profit a year ago. In a conference call, the CEO didn’t indicate that things were going to get better any time soon. The more worrisome trend may be that online growth is now slowing.

As a result, it looks like the Times newspaper will have to resort to some layoffs to achieve its goal of a 100-position reduction in workforce. Not enough people have taken the buyout offer. The deadline is next Tuesday and the layoffs, if they happen, will be the first in the paper’s 167-year history.
The media’s focus on the 100 job cuts at the Old Gray Lady may obscure the bigger view of the NYT Co. crisis. Media Post points out that the company has cut over 2,000 jobs – about 18% of the total staff – since 2003. The reason for the low response to the recent buyout offer is that the job market is so bleak for ex-journalists, the article suggests.

It offers this cheery quote from analyst Ken Doctor: “Clearly, the decline in revenues is deepening. At this point, there really is no bottom.” As layoffs continue, in future he predicts “a lot of newspapers hiring part-timers, stringers and bloggers–but no more full-time, $50,000-a-year jobs.”

Media General Hammered by Florida Exposure

The news was even worse at Media General, which is heavily dependent to the recession-laden Florida market. The quarterly loss of $20.3 million is more than three times last year’s loss. But check out the declines in these ad categories:

  • Newspaper ad revenue off 19.1%
  • Interactive media revenue down 3.3% (this is the future, remember)
  • Classified ad revenue off 28%
  • National ad revenue down 21%

It’s not surprising that Media General just offered buyouts to half the employees in its Florida Communications Group. The terms are generous, ranging up to 39 weeks of pay. Media General didn’t say how many jobs it hopes to eliminate with the offer, but it did say that layoffs are possible.

And the Bad News Spreads

More talk of layoffs, closings and cost reductions. Here’s the rundown:

  • The Los Angeles Times Pressmens 20-Year Club has the scoop on Advance Publications’ plan to shut down one of its two production facilities. Advance Publications publishes the Newark Star-Ledger. The two plants employ more than 600 people, though it’s not clear how many jobs would be cut. A decision is expected within the next few weeks.
  • Times are hard, indeed, in the New York-Philadelphia corridor. The AP reports that the owner of Philadelphia’s two largest daily newspapers told a judge last week that unraveling its pension mess could lead to more layoffs. One of the two pensions the company merged is underfunded and the costs of bringing it up to snuff were unanticipated. In January, Philadelphia Media Holdings LLC said it had to cut costs by 10% or its viability would be in doubt.
  • The Toronto Star will cut 160 jobs, or a little less than 3% of its total workforce. The Canadian Journalism Project points out that this is disconcerting in light of the recent reports that the Canadian newspaper industry is faring much better than its U.S. counterpart.
  • The Raleigh News & Observer just told its staff that layoffs may be needed to cope with the business downturn. The paper employs 206 editorial staff.
  • The suburban Chicago Daily Herald laid off an unspecified number of employees throughout the company. Classified ad revenues are off as much as 45% year-over-year.
  • And finally, further evidence that Sam Zell’s Tribune Co. empire may be unraveling. Revenues continue to fall faster than expected, and now Zell is talking about selling off “newspapers and other properties.” Could that mean that titles other than Newsday may go on the block? One recent report said the LA Times may be in play.

But wait, there’s even more: The source of many of the industry’s problems is doing just fine. Blogger Roy Greenslade notes that Craigslist.org has quietly expanded its global footprint by 120 cities, bringing the total to 570. Craigslist may be the single biggest financial competitor the newspaper industry has. Here is the devastatingly brief, haiku-like announcement from Craig Newmark.

Finally, Philip Stone comments on the empty halls at the once-great Nexpo newspaper equipment trade show. It used to be that Nexpo was so big that only a few convention centers in the country could accommodate it, he says. But at this year’s event, you could have rolled a bowling ball down the expo floor and not disturbed anyone.

Go bowling this weekend. We can use a break.

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By paulgillin | April 14, 2008 - 7:40 am - Posted in Fake News

Better Make That A Double; It’s Earnings Time

Today’s lead factoid: The American Society of Newspaper Editors (ASNE) says the number of U.S. newsroom journalists shrank to its lowest level since 1984 after total cutbacks of 2,900 in 2007. Update: Newsosaur Alan Mutter says this survey is a load of hooey.

In this week’s news, earnings season is upon us, and investors will be watching nervously as Media General and the New York Times Co. kick off what is likely to be a gruesome round of financial reports. Reuters says Media General revenue could fall 10.6% and lose money. The revenue slide at the times is expected to be a more modest 3.5%.

The news from Journal Register Co. could be worse than that. The floundering chain is being delisted by the New York Stock Exchange this week, which is hardly surprising given that its stock is off more than 99%. The company has hired an investment banker to explore it options. What a rapid fall from grace. Your obedient editor actually owned a few shares of this catastrophe two years ago when one of the leading money magazines called it a sleeper. Today, it looks like sleep of a permanent variety is a more likely possibility.

Alan Mutter writes that JRC was actually a model of expense management under the reign of CEO Robert Jelenic, but the disasterous acquisition of a chain of newspapers in the Detroit area saddled the company with a debt burden that may now pull it under. Some of Mutter’s stories about Jelenic’s obsession with expense reduction are amusing. What’s not amusing is the outlook: with debt at seven times trailing operating earnings and a business rooted in declining markets, it looks unlikely that JRC can successfully pull out of this tailspin.

Rate of Decline Quickens In Seattle

How bad is the newspaper business in Seattle? Despite owning a legally sanctioned near-monopoly, the Seattle Times and Seattle Post-Intelligencer have seen revenues drop more than 25% since 2000. What’s potentially worse is that online revenues are shrinking, too. No doubt the 2000 figures were bolstered by recruitment advertising revenue during the tech stock bubble, but the current year-to-year declines are outstripping industry averages. The fact that the company has made two major belt-tightening moves in just four months indicates that the shrinkage of its business is racing ahead of its own forecasts.

Crosscut Seattle publisher David Brewster has some ideas for rejuvenating the struggling Times. He advises the company to start delivering more products to people’s doorsteps, create an advertising network to sell locally on behalf of national advertisers and find a big partner, among other things.

Good And Bad News In The Numbers

This chart from eMarketer illustrates painfully the obscuring effect of percentages. Online ad sales at U.S. newspapers were up almost 19% in 2007, while print sales were down 9.4%. But the online revenue increase amounts to just $500 million, compared to a $4.4 billion drop in print sales. That means that print contracted eight times as fast as online expanded last year. This trend is ominous. In 2006, the falloff in print sales was only 1.3 times the growth in online sales.

There’s good news, though. Newspapers are doing pretty well in local advertising markets, according to Borrell Associates. Quoting from Media Post: “The survey of 3,000 local Web publishers found that newspaper sites garnered 26.9% of total local online advertising dollars, and also forecast big increases in spending for online video in particular in 2008. Overall, in 2007 newspaper Web sites netted over $2 billion in local online advertising. Thus, according to Borrell, they dwarfed online Yellow Pages sites…” The researcher says the secret is that newspapers are learning to sell better to local advertisers.

And finally…

Los Angeles Daily News Editor Ron Kaye quit 23 years after joining the paper and one month after being forced to lay off nearly 20% of his newsroom staff. “All good things in life come to an end sooner or later, even my love affair with the Daily News,” he wrote. with characteristic bluntness. Noted the E&P writeup: “During his tenure at the Daily News, Kaye became the public face of the newspaper, and his bombastic personality and scathing criticism of Los Angeles City Hall shaped the editorial pages of the paper.”

Hartford Courant t-shirt

Romenesko treats us to t-shirts given out at a recent Hartford Courant awards event.

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By paulgillin | April 10, 2008 - 7:46 am - Posted in Fake News, Paywalls

All News Must Stand On Its Own

Encyclopedia Britannica kicks off a “Newspapers & the Net Forum” with an excerpt from Nick Carr’s new book, The Big Switch: Rewiring the World, From Edison to Google.He states what publishers have known for some time: the shift from print to online delivery changes the product entirely. No longer can high-margin classified ads support expensive investigative reporting. In today’s world, every item of content is an island and must stand on its own merit. Advertisers want contextual adjacency. This creates pressure to publish stories about high-definition TVs instead of stories about Iraq.

Among the more than two dozen comments is one that notes “I have a copy of Newsweek with a cover story entitled, if I am recalling correctly, “Are Newspapers Dead?” The magazine is from around 1965. So this debate has been going on a long time.” True, but this is the first time those predictions really appear to be coming true.

The Forum goes on all week with some other provocative topics that I promise to get around to reading. Here’s the index page.


Rethinking the Value of News

Tom Abate thinks newspaper publishers could learn a few things from the airline industry. In other words, figure out how to charge different prices for the same product. As he sees it, the background notes that a reporter collects, which would never be of interest to a mainstream newspaper audience, could be a gold mine to businesses that specialized in that area. Use a blog to publish those notes and attract those special-interest readers and then sell ads to businesses that will pay top dollar to reach those people.

Abate laments all the attention being paid to Fark.com, a snarky linklog with a juvenile sense of humor. Newspapers shouldn’t be trying to out-Fark Fark, he says (although, if you look at Fark, it sends a lot of traffic to newspaper websites), but should focus on attracting the highly engaged readers who appreciate depth and context. There’s sensible thinking behind his comments, although the airline industry isn’t exactly the gold standard of business models and the devil would be in the details.


Abate would probably find a soul mate in Ted Gup, a journalism professor at Case Western. Writing in the Chronicle of Higher Education, he laments his students’ appalling ignorance of basic current events.

Quoting:”Nearly half of a recent class could not name a single country that bordered Israel. In an introductory journalism class, 11 of 18 students could not name what country Kabul was in, although we have been at war there for half a decade. Last fall only one in 21 students could name the U.S. secretary of defense. Given a list of four countries — China, Cuba, India, and Japan — not one of those same 21 students could identify India and Japan as democracies. Their grasp of history was little better. The question of when the Civil War was fought invited an array of responses — half a dozen were off by a decade or more. Some students thought that Islam was the principal religion of South America, that Roe v. Wade was about slavery, that 50 justices sit on the U.S. Supreme Court, that the atom bomb was dropped on Hiroshima in 1975. You get the picture, and it isn’t pretty.”

In his view, we’re raising a generation of kids who are so distracted and self-absorbed that they’ve tuned out the rest of the world. And part of the problem is that the don’t read newspapers or watch serious television.

Confidence in the Future

The publisher of the LA Times says the company is getting it together. In a memo to employees published on Los Angeles Times Pressmens 20 Year Club, David Hiller talks of adding 400 new regional advertising accounts, expanding Spanish language products and topping 100 million page views online the last two months running. There’s a new organization, new management and a commitment to build a vision and financial model that is sustainable for the long term. He also mentions in passing that there will only be merit raises this year and that they’ll be three months late. The Pressmen tap dance on that news. More to come during an April 30 town meeting.


Meanwhile, the Albany Times Union believes in the future of print. The company’s about to spend $55 million to enlarge its headquarters and install a new printing press that will print color on all pages. The additional 70,000 sq. ft. faciliity is also intended to position the Times Union as a printer for other publications in the region.

Silver Linings in Pink Slips

Slate’s Jack Shafer sees some goodness in the latest wave of buyouts: a chance to bring new blood into the organization. The boomers who sit atop the editorial pyramids at all the big publications are too invested in the way things have always been done, he says. Get some whippernsappers in there for whom experimentation is a way of life.

Quoting: “‘There goes our institutional memory,’ somebody usually laments whenever a graybeard leaves a news organization. The speaker is usually another graybeard who, if pressed, couldn’t tell you what is so vital about the institutional memory wheeling out the door.”

Buyouts can mean rebirth for those taking the buyout, too, Shafer says. Longtime Washington Post political reporter Thomas B. Edsall is now at Huffington Post, where he says seeing his work appear without the meddling of a dozen editors is a rebirth.

And Finally

Leave it to Canada to buck the North American trend. Newspapers are actually doing pretty well up there, says Editors Weblog: “Total 2007 revenues, including online operations, slipped only 0.8%, with print advertising decreasing 2.4%. In contrast, online revenue grew 29% over 2006. Newspaper circulation as well took a very minor fall in 2007, decreasing 1.2% after a 3.8% rise the previous year.”


A Racepoint Group blogger saw some value in my opinions and interviewed me about the future of newspapers. The fellow is a regular NDW reader, which makes the whole thing rather incestuous. Or perhaps circular. In any case, I blather.

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By paulgillin | April 4, 2008 - 8:22 am - Posted in Fake News

John Duncan analyzes the recent decision by the Audit Bureau of Circulation (ABC) to allow publishers to declare as paid circulation copies of their products that sell for as little as a penny and sees this as the beginning of an expensive and mutually destructive price war. Previously, publications couldn’t claim as paid any copies sold below 25% of the cover price. The urge to discount will now be irresisitible, Duncan believes. Newspapers will launch money-losing promotions to drive up circ, but advertisers won’t buy that the circ has any quality. In the end, newspaper costs will increase while ad revenues won’t. Everyone’s a loser. Except, of course, the consumers who get their newspapers for one cent. Incidentally, E&P reports that a share of Journal Register Co. (JRC) closed last week below the price of a single copy of the Lorain, Ohio Morning Journal. We don’t think the Morning Journal has anything to fear, though, as JRC stock doesn’t include a sports section.

Or Free is the Enemy

Doug Fisher comments on Chris Anderson’s theory that digital information is rapidly moving toward being free (If you haven’t read Anderson’s recent Wired piece, which is the foundation for a forthcoming book, it’s worth checking out) and sees the challenge for newspapers are being one of finding a new value proposition beyond wrapping content in a daily package. The wrapper is no longer an important differentiator, he points out, and since newspapers have done such a poor job of innovating from their positions of monopoly dominance, they have nothing left to fall back upon when the value of the wrapper disappears. “We are not going to solely ‘write’ our way out of this,” he states, implying that giving readers more great content isn’t the tonice. News has little intrinsic value any more and the only solution is to find a new value proposition. That probably involves incorporating the work of the community into some kind of an aggregation model, he suggests.

Prominent Newspaper Columnist Cancels Newspaper Subscription

Steve OutingSteve Outing, whose Editor & Publisher columns are always worth reading, is canceling his daily newspaper subscription. You wouldn’t expect a 51-year-old writer who specializes in the newspaper industry to take such a step, but Outing explains in rather exhaustive detail why his daily newspaper no longer plays an important role in his information needs. Quoting: “We’re flooded with information — most of it free — from the Web, e-mail, RSS feeds, podcasts, phone alerts, TV and radio news. Most of the information that comes in the daily print edition is not new to me.” He proposes a model to reinvent newspapers as community resources, an interesting idea that also sounds very difficult to pull off. And he suggests a “fremium” newsletter model might actually generate some subscription income.

E&P readers share their reactions in prose that is at times frightfully twisted for a publishing audience. Most are just pissed at Outing for abandoning the cause, although none offers a convincing counter-argument to the columnist’s reasoning. The letter-writers are hung up on how to get people to pay for online news, which isn’t even an argument any more. Like it or not, that concept simply hasn’t worked. Recovering Journalist has the most cogent commentary we read, noting that the editor and publisher of the newspaper Outing canceled were given a chance to comment and declined to do so. It must be nice to have the luxury of being so cavalier about losing a prominent subscriber, Mark Potts notes.

So Tax the Bastards!

Ex-Washington Post editor Craig Stoltz proposes that newspapers that continue to run stock tables should have to pay a “tax” that subsidizes nonprofit journalism foundations. His reasoning: anyone who actively trades stocks is online already. The only people served by stock tables are a small group of cantankerous old pensioners who make a lot of noise but who don’t represent the reader base. He suggests that the reason papers keep this practice is that they’re afraid of offending this boisterous constituency. Josh Korr adds that this is much the same thinking that keeps unfunny comic strips running in perpetuity.

And Foolishly…

The Raleigh Chronicle celebrates April 1 with news that the editor is leaving his newspaper job to become an arctic explorer. “The hours will probably be better and the pay is certainly higher,” says R. Gregg.

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By paulgillin | April 1, 2008 - 7:43 am - Posted in Fake News, Google, Paywalls

We have a stack of good news about the reinvention of journalism that we really, really will get to you ASAP. It’s just that this depressing stuff keeps coming up.

2007 Newspaper Ad Plunge Was Worst in a Half Century

You’ve got to admire John Sturm, the CEO of the Newspaper Association of America. Here’s his quote in Editor & Publisher, commenting on news that the newspaper industry experienced its worst one-year drop in advertising revenue in 50 years in 2007: “Even with the near-term challenges posed to print media by a more fragmented information environment and the economic headwinds facing all advertising media, newspapers publishers are continuing to drive strong revenue growth from their increasingly robust Web platforms.”

You get the sense that John is the kind of guy who could find a silver lining behind any cloud. In this case, it’s the news that online revenue now represents 7.5% of overall newspaper ad revenue, up from 5.7% the previous year. The “near-term challenges” are that print ad revenue plunged 9.4%. Run the numbers, and you can attribute at least half of the gains in online revenue to the fact that the whole pie is getting smaller.

Newsweek Cuts 111, Including Many Top Critics

Newsweek is buying out 111 staffers, reports Radar, and a lot of institutional memory is going out the door. Quoting: “Among those leaving are some of the magazine’s best-known, most-admired and longest-service critics, including David Gates, David Ansen and Cathleen McGuigan. Harold Shain…All of the chief researchers are also leaving, including Nancy Stadtman, Ray Sawhill and Ray Anello, and their positions may be eliminated.” The report doesn’t say what percentage of the total staff this represents, but the cuts were probably inevitable in light of the recent 16% decline in newsstand sales.

Cuts aren’t just in print

Online technology publisher CNet has laid off 120 people, or about 10% of its workforce. The cuts were announced suddenly and were immediate, with no grace period. International Business Times has the details and the corporatese memo from the CEO. CNet is suffering from an overall downturn in tech ad spending, the result of consolidation and lack of new startup activity in the IT market. It’s also being pecked to death by ducks, as bloggers steal traffic in dribs and drabs. TechCrunch’s Michael Arrington remarks on this phenomenon, but suggests that bloggers will have to band together to form a significant media entity. He says it’s going to happen, though.


Malaise is apparently spreading into local broadcast media. U.S. New’ Liz Wolgemuth reports that TV stations in Miami, Denver and Sacramento have laid off staff. A commenter says it happened in Dallas, too.

Short Takes

One of the few newspaper chains to resist the recent write-down frenzy, Lee Enterprises, finally swallowed the bitter pill, taking $500 million to $700 million in lost goodwill charges for the first quarter. A defiant management statement said the current stock price undervalues the company.


LA Observed has assembled some of the parting e-mails sent by laid-off staffers at the LA Times. Several take shots at TribCo owner Sam Zell. “You want people to ‘Talk to Sam’ but not to ‘Talkback to Sam,'” says one.

As If You Didn’t Know, “The State of the News Media Is Troubled”

If you don’t have time to read the voluminous (180,000-word) State of the Media Report, J.D. Lasica gives a pretty fine overview here. Summarizing his summary: The old “destination” model is dead. The job of the news organization today is as much to direct people to information as to tell stories. The big-brand news organizations may have even more throw weight online than they do in print. The vast democratization of news that was expected isn’t occurring. In the age of search, every story is a home page (we liked this one). More reporting will consist of incremental updates, some even being simple e-mail or Twitter messages.

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By paulgillin | March 31, 2008 - 6:09 am - Posted in Fake News, Google, Paywalls

Last week marked the one-year anniversary of Newspaper Death Watch, a blog I started on a whim but which has built enough readership to merit several hours of my time each week. In posting more than 150 entries over the last year and reading many times that many articles, I’ve learned a few things that I thought I’d share on this anniversary.

The catalyst for this blog was an essay I wrote nearly two years ago in which I predicted that the newspaper industry was about to undergo a business implosion that would be stunning in its speed and scope. I wasn’t by any means the first person to predict the collapse of the industry, but I was probably one of the few to foresee how fast it would occur.

That’s because I’ve followed the high tech industry for more than 20 years and repeatedly seen successful, stable businesses come apart at the seams when their environment changed: Digital Equipment, Compaq, Novell, WordPerfect, Wang Laboratories, Cullinet Software, Lotus, Silicon Graphics, and many others. It wasn’t a stretch to see two years ago that the same pattern was occurring in the newspaper business. The environment for publishers was changing in ways that would make their value proposition irrelevant very quickly. Demographic trends all pointed in that direction.

What went wrong

The inevitability of the industry’s self-destruction seems clear now, so there’s no news in that. But how could a business that was so stable and profitable for 150 years go into such a rapid tailspin? Two stories from the past year offered great insight into that question: Outgoing Wall Street Journal editor Paul Steiger’s farewell piece from the end of 2007 and Eric Alterman’s thoughtful analysis from the March 31, 2008 issue of The New Yorker.

Steiger’s piece was memorable for the stories it told about the excesses of the post-Watergate period. He remembers, for example, how one top editor put the kibosh on a proposal to tighten the belt by eliminating first-class travel for reporters. “I like flying first class,” Steiger quotes the man as saying with a smile. “You’re setting a bad example.” He also recounts internal struggles that occurred when newspapers went online, struggles that no doubt held back these papers from making the bold moves they needed to insure their survival. Steiger’s piece makes it clear that newspapers fumbled the opportunity to get out front of the Internet by focusing too much on protecting their print franchises.

Alterman notes the changes that occurred around the time of Watergate, when papers began to shed their partisan past and reposition themselves as impartial (read: bland) recorders of history. The scramble to win Pulitzers and duplicate the Washington Post‘s Watergate success resulted in millions of dollars being flushed on large Washington bureaus and expensive overseas correspondents. Basically, newspapers lost touch with their local constituencies and began writing for other journalists more so than for their readers.

Alterman also documents another ominous trend that began in the 1970s: the rise of the “insider journalist.” As reporters gained celebrity, their access to the great and powerful became a status symbol amongst their peers. Powerful people knew this, and they learned to exploit their access to leading journalists for their own gain as well. Readers weren’t served by any of this, and as the journalism world became clubbier during the 1980s and 1990s, the reading public lost interest.

This culminated in embarrassments like the Jayson Blair scandal and subsequent fallout in which a number of high-profile columnists at newspapers around the country lost their jobs. It was the low point of modern journalism: the profession had sunk so far that facts no longer mattered; if a reporter said something was true, then it must be true. Who had time to fact-check, anyway? There were gala dinners to attend and golf dates with a CEO.

Whistling Past the Graveyard

Meanwhile, newspaper executives knew full well what was going on around them. Circulation began sliding in the mid 1980s and demographic trends made it clear that young people didn’t read newspapers. A few papers saw catastrophe coming and made the leap to national circulation. They will survive the carnage.

The rest were addicted to the healthy and predictable profit margins of their business. Executives knew they were over-exposed to advertising from the shrinking department store industry and that their classified ad franchises were horribly vulnerable to online competitors. But why do anything? Their investors were fat and happy and there was no need to rock the boat.

This complacency is common in industries on the brink of collapse. IBM averaged $8 billion in annual profits during the decade before it lost $8 billion and nearly went out of business. Big companies often enjoy their most profitable years just before the undertow of market change sucks them under.

Watergate’s sad legacy

It’s too late for the newspaper industry to save itself. The average regular newspaper reader is 55 years old. Fewer than one in five people under the age of 25 ever reads a newspaper. They’re not going to start reading one now.

Reading accounts of the industry’s mistakes, I’ve become increasingly convinced that Watergate was the worst thing that ever happened to the newspaper industry. It transformed the role of the reporter from anonymous scribe to media celebrity. It distracted editors from the needs of their readers and diverted investment from productive local channels into wasteful global folly. For almost 30 years, the industry got away with these mistakes because it was the only game in town. Had executives acted a decade ago to dominate the online age, they might have saved themselves. But in this day of blogs, Wikipedia and Craigslist, newspapers don’t have a compelling value proposition.

Sure, online traffic is growing and online dollars are inching upward, but the top line is falling too fast. The union contracts negotiated two decades ago can’t be easily changed, the presses still need to be maintained and delivery truck drivers need to be paid. At some point during the next two years, the revenue and expense lines will cross, but there will be little left to cut without turning major metro dailies into expensive supermarket advertisers. There will be massive consolidation and a lot more layoffs.

I’ll continue to chronicle the sad decline of an American institution on this blog, but I’ll also write about some of the exciting experiments that are transforming journalism across multiple media. I firmly believe a new kind of journalism that embraces blogs, camera phones, Twitter, wikis, hyperlinks, search engines and millions of ordinary citizens will be far richer and more vibrant than the one that preceded it. We just have to clean up an ugly mess first.

By paulgillin | March 27, 2008 - 8:49 am - Posted in Fake News

More Goodwill Write-downs; Debt Burden Ties Owners’ Hands

Goodwill is becoming harder and harder to find in the newspaper business these days and recent financial moves tend to confirm that. Editor & Publisher reports that Belo and McClatchy collectively took more than $1.75B in goodwill write-downs at the end of the first quarter to recognize the lost value of their media properties. The piece goes on to look at other goodwill write-downs in recent history, including the New York Times Co.’s recognition that more than half the value of its New England properties had declined since 1993. Goodwill is just a paper loss, but it reflects a business’s recognition that the value of an asset has declined and probably won’t come back in the foreseeable future.


Follow the Media looks at the increasingly crushing debt burden that newspapers face. As media companies went deeply into hock to finance big consolidation ventures in the 1990s, they saddles themselves with payment terms that now force them to do everything in their means just to service the debt load. The piece concludes with a description of the spiral into which the industry has fallen: “Print newspapers will continue to cut expenses, some of which we the readers will notice and some we won’t, their editorial and advertising product will continue to deteriorate, and eventually we readers will reach the point where we decide we are no longer getting our money’s worth and we all go elsewhere. The gamble for publishers is just how much deterioration we will accept before we truly abandon ship?”

Demographic Trends Headed in Wrong Direction

Another sign that newspapers have all the demographic trends going against them: MediaPost cites a comScore report that found that “18- to-24-year-olds were 38% more likely than the general population not to read a newspaper in a typical week. The 35-44 cohort were 9% more likely not to read one. The flip comes with the 45-54 cohort, which were 24% more likely than the general population to read one.” The good news is that young people who care about news are big users of newspaper websites. The bad news is that online revenues are less than 10% of sales at most big newspapers.

Zell Gets Pissed

Is Sam Zell losing it? He’s recently been quoted saying that he never expected an 18% revenue decline in one year and he’s become increasingly belligerent in his meetings with employees recently. BNet has more. By the way, have you seen the video of Zell telling one of his reporter employees, “F**k you?” It’s here on YouTube. He mutters the comment under his breath at the end of a response to an Orlando Sentinel’s reporter’s pointed question about how newspapers can thrive by giving readers what they want when all readers want is stories about puppy dogs.

And Finally…

Maybe it’s time to get while the getting is good? Romenesko documents a trio of retirements of veteran journalists, including:

And Executive Editor Joel Rawson of The Providence Journal, who announced the previous week that he’ll retire soon, says the industry’s problems are not driving him out. He’s still got his health and he wants to spend more time flying, he says. Having cut his staff by 40% over the last 19 years has nothing to do with it.

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By paulgillin | March 21, 2008 - 7:48 am - Posted in Fake News

Continuing the dirge of dreary earnings that began on Wednesday this week, Tribune Co. wrapped up its last quarter as a publicly traded firm with a $78 million loss from continuing operations. The pattern was identical to that reported by Journal Communications, McClatchy and New York Times Co. yesterday: Classified revenue down 25%, hurt by a 34% drop in real estate advertising and a 28% decline in help-wanted; retail advertising off 10%; national down 11%. Most ominously, the publisher reported that Internet ad revenue was up only 6%.

Evidence is mounting that Sam Zell had no idea what he was getting into. Having initially declared that the Tribune Co. wouldn’ t downsize its way to profitability, he has hacked more than 500 jobs and is talking of further cuts. Zell said he planned to keep the company mostly intact, but in announcing disappointing quarterly earnings on Thursday, the company said it has ““begun a strategic review of certain Tribune assets.” There’s now talk that Newsday is on the block, with media moguls Rupert Murdoch and Mortimer Zuckerman sniffing around.

The Chicago Sun-Times ran a contest for the best reader-submitted video opposing Sam Zell’s proposal to sell naming rights to the Chicago Cubs. The winner was a college student who interns at the Tribune. The Trib has some fun with winning its rival’s contest in this clip, which also includes the winning video.

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