By paulgillin | June 29, 2009 - 11:34 am - Posted in Facebook, Fake News, Hyper-local, Paywalls, Solutions

Following up on last week’s excellent report on the subtle disruptions caused by newspaper frequency changes, Editor & Publisher looks at the link between reduced frequency and online traffic. Its findings, while preliminary, indicate that newspapers that have backed off from a daily schedule are seeing encouraging reader migration to their websites. At Seattlepi.com, the online successor to the shuttered Post-Intelligencer, unique visitors have grown steadily since the paper went online-only in March, according to executive producer Michelle Nicolosi. “We haven’t lost readers,” she tells Jennifer Saba.

In Detroit, the first major city to lose home-delivered daily newspapers, readers have flocked to websites for the Detroit Free Press and the Detroit News, with April traffic at the Freep shooting up 74%. Also notable is that downloads of the e-editions – or electronic newsprint equivalents — of the two papers increased sevenfold when daily home delivery ended. Executives at other, smaller papers that have trimmed frequency also report encouraging trends online. Although it’s still too early to tell, initial indications are that print readers retain loyalty to their local brands.

St. Pete Times Shows How It’s Done

Scientology-Miscavige-tease

The St. Petersburg Times has a 15,000 word exposé on the Church of Scientology that serves as an example of how news organizations can transcend the traditional walls between words and other media.  The package includes a mini video documentary on the home page that looks like it was done by a television crew.  In addition, video interviews with church defectors are aired out for those who want more detail. There’s also a short narrative about how the package was reported, an audio clip of a church spokesman denying the allegations and even an indignant letter from church leader David Miscavige, who is the bad boy in the whole affair.  There’s also a rather self-serving list of references from other media outlets to the work done by the Times.

Online Journalism Blog critiques the package, giving a generally favorable remarks.  It compliments the paper’s use of links to other sources as a way of providing background rather than rewriting everything in its own words.  The blog points out some shortcomings, including spotty use of social media tools to promote and brand the story as its own.  Online Journalism Blog should not throw stones, however.  Its links to the source material on Tampa Bay.com are mostly dead because of a improper use of a referral URL.

Regrettable Error

Would you fire a reporter over this story? the New Brunswick Telegraph-Journal did.  Journalism student and intern Matt McCann was canned for “errors of fact and judgment [that] don’t constitute acceptable journalism at the Telegraph-Journal,” according to a statement by the newspapers editor.  McCann’s transgressions included misspelling a name, getting a title wrong and incorrectly identifying the college major of New Brunswick Premier Shawn Graham. That’s sloppy reporting, but the penalty seems a bit out of proportion, especially considering that Maureen Dowd and Chris Anderson have both recently admitted to plagiarism.

Writing in Columbia Journalism Review, Craig Silverman is clearly sympathetic to McCann, going so far as to quote McCann’s own professor saying that he never would have lasted in journalism if such punishments had been meted out in his day.  He also quotes a former Telegraph-Journal editor saying that the decision was more likely a political one intended to curry favor with the University than a punishment for sloppy journalism.

Miscellany

The New York Times Co. will throw in the Worcester Telegram as a pot sweetener for anyone willing to take the Boston Globe off its hands, according to a memo obtained by The New York Times. The offer might increase the Globe’s appeal, since the Telegram is reportedly losing money at a far slower rate than its neighbor to the east and effectively has no competition in its local area.


The UK’s Guardian newspaper assembled a gallery of 25 front pages from around the world covering the death of Michael Jackson.  The Wall Street Journal also weighs in with the three
different stippling images
of Jackson it has run over the past 29 years.

Jackson

By paulgillin | June 24, 2009 - 9:09 am - Posted in Facebook, Fake News, Hyper-local, Solutions

globe_deadline

Management at the Boston Globe finally wore down union leadership last night and won tentative agreement on a revised contract that is substantially similar to the one the union rejected a little over two weeks ago.  The new contract slightly reduces the pay cut management had originally sought, although it includes additional benefit reductions.  More importantly, the Globe and its parent New York Times Co. emerged victorious on the biggest issue: the right to end lifetime job guarantees for 170 employees.

Union members still have to ratify the proposed contract in a vote set for July 20, but approval seems likely now that union leadership has endorsed the deal.  The end of the last bitter labor dispute between Globe management and employees also positions the paper for sale to one or more of several interested suitors, which include investor and Boston Celtics co-owner Stephen Pagliuca,; Partners HealthCare chairman Jack Connors and former Globe executive Stephen Taylor.

Schedule Cutbacks Have Unforeseen Effects

More than 100 daily newspapers in 32 states have cut at least one daily edition in an effort to reduce costs and avoid layoffs.  But if you think that changing frequency is a matter of just shuttling around the work schedule, read this excellent piece in Editor & Publisher on the ripple effects of becoming somewhat-less-than-daily. Joe Strupp talked to editors around the country and found that cutting as little as one day’s worth of print news can force significant changes in the way a newspaper approaches its mission. “We try to cover Saturday through Monday on Tuesday. But we don’t staff Sunday night so we can staff more the rest of the week. There is more breaking news that goes up on Monday,” says Dan Liggett of the Wilmington (Ohio) News Journal in a quote that typifies the kind of calendar soup that these editors must contend with.

Some papers have had to add pages on days following gaps in the production schedule because print diehards still want local news and won’t go online for it.  Big news stories tend to lose momentum when they occur just before a break in the production schedule.  This forces editors to alter subsequent coverage to keep reader interest from waning. The Detroit News and Detroit Free Press, which are the most prominent dailies to cut back on print, have moved more enterprise reporting stories into the Thursday, Friday and Sunday editions that land on subscribers’ doorsteps.

In communities with active high school sports schedules, the loss of a Saturday edition has prompted website editors to boost the priority of local sports in Saturday online coverage and to add Sunday pages to handle the demand. Other publishers have found that weekly columns and features that appeared on certain days have had to be moved to other days because readers didn’t want to give them up.

The good news is that “editors are becoming more convinced that print-devoted readers will stick around even when fewer editions are available and stories get published days after a news event,”  Strupp concludes.

R.I.P. Ann Arbor News

Ann_Arbor_News_BuildingThe Ann Arbor News, which announced plans in March to scale back from daily to twice weekly frequency, is apparently going a little further than that.  Writing on Poynter.org, Rick Edmonds reports that the 174-year-old daily is effectively shutting down.  The “unspecified number of layoffs” the paper announced in March is in fact the entire staff, Edmonds says. The headquarters building (right) will be sold and an entirely new online operation launched with a twice-weekly print edition that looks pretty lightweight. Staffers will have the opportunity to apply for jobs at a much lower pay scale than what most of them are currently earning.  Edmonds suggests that Ann Arbor’s young, hip college-age crowd is more attuned to online media and extrapolates the same scenario playing out in cities like San Francisco, Boston, Minneapolis, Seattle and San Jose, where a young, upwardly mobile populace creates a hostile environment for a daily newspaper.

Miscellany

Editor & Publisher continues to try to find insight in the increasingly meaningless “time-spent-on-sight” statistics for major newspapers.  We pointed out some of the weaknesses of this metric in our analysis of last month’s figures, including the paradoxical fact that big spikes in traffic can actually drive down time-spent figures.  Did the Washington Post really do anything to deserve a one-third drop in reader time commitment from May 2008 (16:04) to May 2009 (10:58)? If you look at the snapshot for those two months, things look pretty negative for the Post, but the April 2008 time-spent number was 12:55, which hints that the figure from May of last year was a fluke.  We wish Nielsen would stop flouting these monthly snapshots and concentrate instead on six month moving averages, which would filter out the short-term spikes that make year-to-year comparisons practically useless.


Fans of Jim Hopkins’ hugely popular Gannett Blog can breathe a sigh of relief.  The crusade to be the world’s most reliable source about what’s going on inside the company will continue at Gannettoid after the blog shuts down on July 19. Gannettoid is “a Web site that serves as a collection of stories, links and other Web sites about Gannett Company.” While it isn’t formally affiliated with Gannett Blog, Gannettoid is welcoming devotees to continue their conversations in the forum section.  No word on whether Hopkins will pop in for a visit now and then.


The new owners of the San Diego Union-Tribune are already selling off property acquired in the purchase of the newspaper last month. Two properties have gone on the market at a combined sale price of $9.1 million, which is nearly 40% higher than what Platinum Equity paid for them. The move would tend to confirm Ken Doctor’s theory that Platinum Equity acquired the U-T primarily for its real estate value and got the newspaper thrown in for free. (via Gary Scott)


Sun Newspapers will eliminate 115 full- and part-time positions in mid-August as part of a sweeping reorganization plan that will reduce the company’s portfolio of weekly newspapers by half and outsource accounting, payroll and home delivery to the Cleveland Plain Dealer. Both organizations are owned by New Jersey-based Advance Publications.


The Columbia Journalism Review profiles Alan Mutter, whose Reflections of a Newsosaur blog has stirred up the industry and created a launch pad for Mutter’s ideas about reinventing news organizations. It’s a good companion to our Feb. 18 audio interview with Mutter that includes details about his new ViewPass venture, which seeks to give publishers a viable subscription model.


Katharine_WeymouthWashington Post publisher Katharine Weymouth addressed graduates of the Medill School Of Journalism at Northwestern University over the weekend, urging them to continue to fight the good fight and declaring that “the need for great journalism is stronger than ever.” You can read the full text of her address here. Dan Gillmor tweeted that it was a “defensive commencement speech by WashPost publisher; she plainly has no strategy for future.”  However, Weymouth’s remarks indicate that she understands that the old model is collapsing and that publishers must adapt to a new world in which they are no longer “a toll booth over a bridge” to their readers.  Read the text and draw your own conclusions.


Last week we noted that MySpace is struggling against Facebook and other adult-oriented social networks, calling into question the effectiveness of Rupert Murdoch’s management strategy.  Now MySpace is laying off two-thirds of its international workforce, or 300 people, on top of the 400 laid off in the US last week.  Altogether, the company has cut its total workforce by nearly 40%.  Which only goes to show, we suppose, that media dislocation isn’t limited strictly to old media.

And Finally…

Oyster_ReportersThere is hope for veteran journalists.  Oyster Hotel Reviews is a fledgling online venture that employs 13 journalists to conduct extensive reviews of lodgings for business and leisure travelers.  The site, which is funded by Bain Capital Ventures, bucks the current trend toward wisdom-of-crowds reviews by employing professionals to visit hotels under cover and write about their experiences. “Oyster.com is a great opportunity for these journalists as they provide full benefits, competitive salary and a job that includes travel to various hotels around the world fully paid for—who wouldn’t want that as a job?” a publicist wrote us.  We’re wondering where to apply.

By paulgillin | June 23, 2009 - 9:02 am - Posted in Google, Hyper-local, Solutions

David HealeyDavid Healey lost his job at a small Maryland daily recently thanks to downsizing. He didn’t like being cut off from his community, so he started The Cecil Observer. “The response has been positive and the hits are growing,” he writes, but he adds, “The experience quickly brought me to the realization that print journalism was over except as a niche or boutique business.”

Here is a post David wrote about starting a blog and the role that blogs may come to play in the media world where information is published almost instantaneously. You can find the original entry here.

ONE of the things I’ve learned very quickly about blogging is that it truly moves at the speed of wi-fi, or at least as fast as one’s fingers can type on the keyboard.

Case in point: On Sunday evening I was thinking about posting something about the candidates who had filed for the Chesapeake City election. Because I live here in our little waterfront town, I’m always interested in who’s running. The deadline was noon Friday, and I had second-hand information about the list of names. However, my journalistic instincts were to wait and go right to the source Monday morning and call town hall before posting something for all the world to read. A good reporter would never base a news item for a print newspaper on hearsay; why should the blogosphere be any different?

Within minutes of musing on a post about the Chesapeake City candidates, my news feed indicated that someone had beat me to it. Our friends over at the Chesapeake City Mirror had posted the names of Rebecca Mann, Lee Collins, Rich Taylor and Harry Sampson as candidates for three seats on town council. (A tip of the hat to the Mirror for getting the information out there quickly and accurately.)

With so many people blogging, it’s hard to see how the print media can ever compete in terms of timely delivery of the news. However, the main challenge for citizen journalists is to make sure their posts are correct if the intent is to provide real news content. Then again, I wish I could say we never got anything wrong in the newspaper!

In the newspaper business, a “scoop” was a matter of being ahead of the competition by hours or maybe even days. In the blogosphere, a “scoop” comes down to minutes or even seconds. That’s an intensely competitive environment. Ping! That’s the sound of someone beating you to reporting the news.

Something else I learned back when I was a reporter and then acting editor at the weekly South County Courier newspaper in Middletown, Del., was that a weekly can’t compete against a daily (such as the News Journal) in delivering the really big news. But there were always important local stories that the dailies missed because the big guys didn’t go deep enough into the community. These issues made for front-page news in the Courier.

It seems to me that over time, local blogs will fill that same void — there will always be something to report on that the big guys missed. And local readers will be interested because they care about their communities.

By paulgillin | June 18, 2009 - 11:05 am - Posted in Facebook, Google, Hyper-local, Paywalls, Solutions

We’re back from filing an 80,000-word manuscript for a book about using billions of dollars worth of high-tech satellite equipment to find Tupperware in the woods. Really. And not much has changed in the last 10 days.

Murdoch Now Struggles Online

Rupert Murdoch was hailed as a visionary when he paid the then-bargain price of $580 million for MySpace in 2005, but now it appears that the newspaper mogul may not know that much about running an Internet community after all. MySpace just laid off 400 employees in the US and could cut another 100 internationally. That would amount to more than 15% of the company’s 3,000-employee workforce.

Crain’s New York quotes eMarketer forecasting a 15% drop in MySpace ad revenue this year, while Facebook is expected to gain 10%. MySpace is still bigger, but it’s headed in the wrong direction, with a 2% decline in visitors in April, compared to an 89% gain at Facebook. Murdoch has fired some executives and promised to rejuvenate MySpace, but the site has lost its utility to the older audience, which is flocking to Facebook. MySpace is still the preferred destination for rock bands and entertainment companies, but that doesn’t give it much cachet with the wealthier audience that Facebook is attracting.

Post Publisher Just an Ordinary Mom

katherine_weymouthVogue has a feature on Katharine Weymouth, publisher of the Washington Post and granddaughter of the revered Katharine Graham. Nancy Hass portrays Weymouth as an unpretentious, down to earth mother of three who just happens to run one of the world’s most prominent media properties.  “She’s a mother first,” says her friend Molly Elkin, a labor lawyer.

The Post‘s new managing editor, Marcus Brauchli, calls Weymouth “an amazing listener” who isn’t afraid of criticism and who seems more at home with her people that the glitterati. She moved her office off the Post‘s executive floor and down into the advertising department, where she easily banters with her employees. Her home is a modest four-bedroom affair in Chevy Chase, where she greets visitors amid the barely controlled chaos of a living room full of toys.

Although she faces a huge task in reinvigorating a paper whose circulation has dropped 20% since its heyday, she says she has no grand plan. In fact, the piece makes out Weymouth to be a smart (Harvard magna cum laud and Stanford Law) achiever who makes it up as she goes along. Her attitude toward the Huffington Post and The Daily Beast, which both use Post content without paying: “Good for them. All’s fair, you know.”

Miscellany

The Associated Press is struggling to change its business model in light of the collapsing fortunes of the newspaper industry. The cooperative is trying to negotiate more lucrative licensing deals from major Internet news sites while cutting prices to newspapers in an effort to prop them up. The AP will reduce fees by $45 million for newspapers and broadcasters next year, or about $10 million more than the rate cut it announced in April, CEO Tom Curley said earlier this week. But that won’t stop the decline in revenue, which is expected to continue through at least next year. Curley said the AP aims to reduce its 4,100-person workforce by 10% through attrition, but that layoffs may be necessary.


After 18 months on the market, the Portland (Me.) Press Herald finally has a new owner who has promised to reinvigorate the troubled paper and restore it to profitability by the end of the year. Bangor native Richard Connor officially took the helm this week and said readers will immediately notice a thicker paper and better integration with the website. But there will be pain, with layoffs of up to 100 employees likely.  Remaining employees will get a percentage of the operation and two seats on the board. A conciliatory Guild executive said the layoffs will prevent much bigger job losses that would have occurred if the Press Herald had gone under.


The Knight Foundation is funding nine new-media projects to the tune of $5.1 million. The biggest winner is DocumentCloud, a project conceived by journalists from The New York Times and ProPublica to create a set of open standards for sharing documents. Other projects receiving support include one to help citizens use cell phones to report and distribute news, an effort to develop a media toolkit for developing mobile applications and an online space where the people can report and track errors in the media.


Yahoo’s Newspaper Consortium continues to be a bright spot for the industry. Yahoo reported that five new members just joined the ad-sharing cooperative: the Orange County Register, Colorado Springs Gazette, North Jersey’s Record and Herald News and the San Diego Union-Tribune. The group’s 814 newspaper members account for 51 percent of all Sunday circulation in the US.


Newspaper Guild members at the Albany Times Union have rejected a management proposal that would have eliminated seniority considerations in layoffs and permitted outsourcing of Guild jobs. The vote was 125 to 35. No word on whether the parties will return to the bargaining table, where they have been deadlocked for nine months.


Dan Gillmor has a short, pointed piece on MediaShift pleading for an end to caterwauling over the future of journalism and praising the “messy” process that is going on.  “I’ve grown more and more certain that we will not lack for a supply of quality news and information,” provided that risk-takers are permitted to experiment and that the supply of people who want to practice quality journalism doesn’t dry up, he writes. Like Clay Shirky, Gillmor believes experimentation will ultimately lead to many smaller news operations replacing a few big ones, and that that’s not a bad thing.

By paulgillin | May 28, 2009 - 6:16 am - Posted in Facebook, Fake News, Hyper-local, Paywalls

nyt0528It appears that some leading news titles are finally throwing in the towel on the circulation wars.  The New York Times just announced that it will hike its single copy price to $2 on June 1, a 33% increase. Outside of the New York area, the Sunday Times will now cost a whopping seven dollars for home delivery. Several other papers have also increased prices recently, including the Washington Post, Tampa Tribune and Dallas Morning News.  These papers have effectively doubled their newsstand prices in the last two years.  Newsweek just rolled out a new design and cut its circulation by half while increasing cover prices.

What’s going on?  We suspect the publishers are finally beginning a sunsetting strategy for their print editions.  By driving up circulation prices, they are effectively winnowing out their low-value customers.  Price increases will probably come fast and furious in the future. Each will cause circulation to fall until a new floor is reached. Expect circulation declines to quicken as more newspapers adopt the strategy.  Declines have been running in the 6% to 8% range per year for the last two years, but will probably increase if more papers follow the lead of the Times and Journal.

In effect, these newspapers are giving up on print. They are harvesting their most loyal readers and shifting their investments to new platforms.  With the average age of a daily newspaper reader now standing at over 55 years, publishers can expect to derive print circulation revenue for about another decade. Of course, it may not be economically viable to stick with a daily schedule that long, but that readership can be milked for some time to come.

The harvesting strategy makes sense economically, strategically and environmentally. It’s pointless to throw good money after bad chasing new readers with deeply discounted subscriptions that are canceled after three months.  Loyal readers are more attractive to advertisers than bulk circulation and can command higher CPMs. And this means fewer papers going in landfills.  Treating print as a cash cow enables publishers to plow whatever profits are left into new platforms.  Their companies will grow smaller over time, but at least they’re more likely to have a future.

Miscellany

Dan Froomkin begins a four-part series at Nieman Journalism Lab on a prescription for the news industry.  He argues that the bland, expressionless voice that journalism organizations have adopted for the past 40 years has undermined their appeal. “We stifle some of our best stories with a wet blanket of pseudo-neutrality. We edit out tone. We banish anything smacking of activism. We don’t telegraph our own enthusiasm for what it is we’re doing.” In part two, he argues for putting passion back in news reporting.


The Wall Street Journal is running an interactive map that shows “adverse events at the top 100 newspapers” since 2006.  You can mouse over the regions and see information on layoffs, circulation trends and business conditions.  It ‘s accompanied by a dense, ugly chart with detailed information and lots of unexplained columns.  It also doesn’t include recent information like the closure of the Tucson Citizen.


San Diego Valley Reader has an extensive profile of Tewfiq (Tom) Gores, the billionaire who runs Platinum Equity, the partnership that bought the San Diego Union-Tribune. The piece details the controversial background of Gores’ uncle, Tom Joubran, an Arab immigrant who prospered as a grocer in Flint, Michigan but whose background may involve some criminal activity.  It suggests that the Union-Tribune may adopt a strong pro-Palestinian editorial position, which would be quite a contrast from its traditional Republican leanings.


USA Today has a cover story in its money section today that was reported entirely on Twitter. Reporter Del Jones asked CEOs to comment on whether the country is drifting toward a European style of capitalism.  Their responses are reproduced in the staccato shorthand that Twitter’s 140 character limitation imposes.  Absent from the discussion are the founders of Twitter – Evan Williams, Jack Dorsey and Biz Stone – who failed to respond to numerous tweeted requests.  Of course, with more than 2 million followers between them, they’re probably busy.

By paulgillin | May 27, 2009 - 8:26 am - Posted in Facebook, Fake News, Hyper-local

Is Twitter a blessing or a curse for newsrooms?  Editors are struggling with that issue in light of a recent episode in which a New York Times reporter tweeted news of the company’s discussions with Google from a supposedly confidential meeting. The Times raised eyebrows yesterday by appointing Jennifer Preston, the former editor of its regional sections, as the paper’s first social media editor.  The job involves coordinating the newsroom’s use of social media, but it can also be seen as an effort to rein in reporters from sharing news before it’s been fully baked. Similar positions have recently been created by BusinessWeek, the Los Angeles Times and the Toronto Globe and Mail.

Journalism professor Edward Wasserman tells how Matt Drudge supposedly broke the story of President Clinton’s affair with a White House intern more than a decade ago.  In fact, Drudge didn’t break the story but rather related the fact that Newsweek was sitting on it.  The information had been leaked to Drudge by a disgruntled Newsweek staffer, making it possibly the first example of reporters using social media channels to take publishing into their own hands.

Wasserman says the real risk of Twitter is that it will incline journalists to spend more time in front of their computer screens and less time pounding their beats.  What the issue really comes down to is control.  Editors are struggling with the conflicting priorities.  On the one hand, they understand that tools like Twitter help satisfy readers’ needs for immediacy and transparency.  On the other, they have trouble accepting the idea that reporters can now take their stories directly to the public without an editor’s approval. The Wall Street Journal recently issued guidelines for appropriate uses of social media by its staff, including the requirement that reporters gain approval before “friending” confidential sources.

The Times says that Preston won’t be a Twitter cop, but the coordinating function can involve shutting down social media just as easily as enabling it.  In the end, editors will lose this battle.  Media organizations have to get used to the idea of writing their first draft of history without level of fact-checking and oversight to which they are accustomed. That’s because if they don’t do it, somebody else will.  This isn’t a comfortable idea, or even a good one, but it’s where the media world is headed.

Time-Spent-Reading Numbers Baffle

The latest Nielsen online reports about the amount of time people spend on newspaper websites has been released, and again the results are all over the map.  A sampling of the monthly time-spent-reading figures comparing April 2008 to April 2009 (percentages approximate):

  • Wall Street Journal down 40%
  • Chicago Tribune up 20%
  • San Francisco Chronicle up 35%
  • Atlanta Journal Constitution up 90%
  • Seattle Times down 60%

And on and on.

Editor & Publisher tries to sort all this out.  It talks to the assistant managing editor for digital at the Minneapolis Star Tribune, whose readers spend an average of 40 minutes per month on the site. Terry Sauer tells E & P that the high numbers may be due to the placement of homepage links on individual articles, but he admits it lots of other papers do this as well.

Maybe the real issue is that time-spent-reading is a poor indicator of affinity.  With more and more people using tabbed browsers, it’s possible to leave a webpage open for hours without looking at it.  Also, heavy spikes of traffic prompted by local news events may actually drive down time-spent numbers because visitors come and leave so quickly.  Finally, a one-month snapshot in time is virtually meaningless.  Nielsen would do better to measure affinity in increments of at least six months.

Pressmen Feel the Pain

Newspaper cutbacks are falling apart on the shoulders of pressmen, the true ink-stained wretches of the industry.  Some big papers have cut back their pressroom staffs by 50% or more. Last year, the Boston Herald outsourced its print operations and cut 130 production jobs. The Boston Globe then said it would close its Billerica plant and lay off as many as 200 employees. The pressroom that printed the Seattle Post-Intelligencer and still print the Seattle Times has been whittled back from 62 to 27 employees.

Against that backdrop, unions representing mailers and printers at the Globe this morning agreed to concessions with the New York Times Company that chop more than $7 million in salaries and benefits.  The pressmen’s meeting was described as “angry.” Unions representing editorial staff and drivers are scheduled to vote on concessions next month.

The Joy of Bankruptcy

Editor & Publisher has an excellent piece on the wonders and dangers of bankruptcy.  The story is timely because many newspaper companies must face the music this year.  Some people think the newspaper business is losing money, but that’s actually not true.  Most major dailies still make an operating profit but their ownership is burdened with crushing debt acquired during the ill-conceived consolidation binge of a few years ago.

On the plus side, bankruptcy is a way to freeze debt payments, cancel long-term contracts and renegotiate debt, often to much lower levels.  The negatives: Less flexibility to invest in anything beyond keeping the lights on, difficulty finding suppliers and the possibility that a judge could decide that the company isn’t worth saving.

That last item is the most ominous one for the industry.  E & P notes that judges will permit a company to exit bankruptcy only if they believe that the company has a reasonable chance of surviving.  If the judge doesn’t buy that prospect, he or she can simply shut down the operation.  That hasn’t happened yet, but with organizations like Tribune Co., Sun-Times Media Group, Journal Register Co., Philadelphia Media Holdings and the Minneapolis Star Tribune already in bankruptcy and several other companies facing the prospect, the picture could take shape quickly.

Standard & Poor’s Ratings Services on Friday slashed its rating on McClatchy Co. deep into junk-bond territory after the company offered to buy back $1.15 billion in debt at just 20 cents on the dollar. McClatchy is now rated a CC borrower, which is just three steps away from a default rating.

Miscellany

Jim Hopkins, who started Gannett Blog nearly two years ago, will put it in hibernation at the end of September. Hopkins says he never intended to publish the blog longer than two or three years to begin with and that his decision was hastened by the increasingly negative tone of the roughly 4,000 comments he receives each month.  The news will no doubt come as a huge relief to Gannett executives, since the blog had become a major soapbox for disgruntled employees.


The St. Louis Post-Dispatch moved circulation functions to two other newspapers owned by Lee Enterprises, cutting 39 jobs in the process.


The Huntington, W.Va. Herald-Dispatch cut 15% of its workforce, or 24 positions.


Talking Points Memo, the Web startup that has drawn attention as a possible model for new journalism, unveiled a new design that looks a lot more like a newspaper. Alexander Shaw talks about the thinking behind the new look, which moves more news “above the fold.”

And Finally…

British workers in the media, publishing and entertainment industries are the heaviest drinkers, according to the Department of Health. A survey of 1,400 people by YouGov found that media people consume an average of 44 units (presumably, 1.5-ounce drinks) a week, or almost twice the recommended maximum. The finance, insurance and real estate sectors came in second at 29 units per week.

By paulgillin | May 19, 2009 - 8:04 am - Posted in Facebook, Fake News, Hyper-local, Solutions
David Geffen

David Geffen

Will The New York Times Co. go under?  Don’t bet on it, says Fortune magazine.  Sure, the Times has significant business challenges, and it’s actively looking for ideas to rescue its business, but there is no shortage of investor interest in the Old Gray Lady. Hollywood mogul David Geffen reportedly made an unsuccessful play to buy the 19% stake in the Times held by hedge fund Harbinger Capital Partners recently, Fortune says. Google also seriously considered investing in the Times before deciding against the move.  Meanwhile, the controlling Sulzberger family publicly says they’re not interested in selling.

The Times has a lot of problems on the business end, but its brand equity is the envy of the industry.  The problem is, at current run rates, the company will be insolvent in two years.  Rather than going under, it’s more likely that the Times will be picked up by one or more wealthy investors who are already knocking at the door or will radically change its business model.

Newsweek reports that Geffen’s overture was made with the intention of converting the Times to a nonprofit institution under a structure similar to that created by the late Nelson Poynter, whose nonprofit Poynter Institute runs the St. Petersburg Times.  That paper has suffered along with everyone else, but its nonprofit status gives it some wiggle room to absorb losses, and it’s increasingly attracting attention for the quality of its work, including two Pulitzer prizes last month.

Inside the Times, there’s a working group studying the options for radical transformation.  If all options are indeed on the table, then the Times could be looking at a much smaller and more focused editorial model. Thomson Reuters CEO Tom Glocer got some attention last month by suggesting that the Times could get by with a staff of as few as 60 reporters by cutting back on nonessential coverage and partnering for the rest.  That idea isn’t likely to be popular at a paper known for its vast resources, but the Times could set a standard for the industry by reshaping its self around a partnership model.

Baltimore Sun: Retooling or Shutting Down?

The Politico writes of the “Dark Day at Baltimore Sun in a piece that reads like an epitaph. The Sun‘s newsroom staff has been cut back from a high of 420 people to just 140. The paper recently closed its bureau covering Annapolis, the state capitol. Two columnists recently sent to cover an Orioles game were laid off before the ninth inning. Coverage of Washington has been outsourced to pool reporters from parent Tribune Co.

Executives say it’s all part of the process of retooling the Sun into an Internet-ready machine. “”If you’re looking to transform yourself, you really better stop looking at yourself as a newspaper company rather than as a digital media company,” says Monty Cook, the paper’s new editor. He said the Sun continues to devote itself to “watchdog journalism,” but admits that “the days of the six-part series are gone.” That’s probably true. The investigative team at the paper, which once numbered four reporters, is down to one person.

Editors See Brighter Future

The Associated Press Managing Editors survey finds a wellspring of optimism about the likelihood that newspapers will return to profitability. Just 17% of the editors surveyed said they believed the industry would go extinct while 60% said they’ll be profitable again. However, respondents overwhelmingly said they are having a harder time delivering quality information to their readers, which is not surprising giving the nearly 20,000 job cuts in the industry over the last 18 months.

Editors continue to be caught in a cost-cutting cycle that limits their ability to think outside the box. Fifty-seven percent said they didn’t have enough money to innovate and 31% said their people don’t have the skills to change with the times. Nearly 40% said they are devoting more space to “hyper-local” news, which is surprisingly low given the trends in reader news consumption. Nearly three in four said they’re sticking it out because they believe in “the mission of journalism.”

Most chilling quote: “”Our newspaper’s biggest revenue source today is foreclosure notices,” said Clifford Buchan, editor of the Minnesota-based weekly Forest Lake Times.

Miscellany

Investor John W. Rogers Jr. says it’s time to buy Gannett Co. Yes, media stocks are beaten down, says Rogers, who’s chairman and CEO of Chicago-based Ariel Investments, but “when a company with strong franchises like Gannett sells for one times trailing earnings and three times expected 2010 earnings, I step up and swing.” Rogers says newspaper companies are highly vulnerable to trends in cyclical markets like automobiles and real estate.  Once those sectors recover, though, growth should return.


It isn’t over yet for the Tucson Citizen.  A federal judge is expected to rule today on whether the Citizen, which formally closed down on Saturday, must resume publication. Arizona Attorney General Terry Goddard argued that Gannett Co. and Lee Enterprises violated antitrust laws by closing down the weaker of the two players in a joint operating agreement between the Citizen and the Arizona Daily Star in order to wring more money out of the surviving property.  A core shutdown staff of eight people remains at the Citizen, and it’s unclear how many staffers could be recalled to restart the paper if the judge so orders.


The Ann Arbor News will publish its last issue on July 23.  The paper announced plans to shut down back in March, but we didn’t know a precise date until now. An online version will continue to pump out news 24X7.


At least 14 news ombudsmen have lost their jobs in the past year, writes Andrew Alexander, who holds that title at the Washington Post.  Among the reasons: ombudsmen are considered less essential to the editorial function than reporters and a new crop of bloggers is now filling some of the watchdog role.  However, ombudsmen may be more important than ever, Alexander writes, noting that he is on track to receive more than 50,000 reader messages this year. “They want an informed judgment from a professional journalist who has been empowered by management to directly confront reporters and editors with unpleasant questions.” Kevin Klose, the new dean of the J-school at the University of Maryland, has suggested that a consortium approach could provide the same reader-advocacy function for less money.

By paulgillin | May 15, 2009 - 7:16 am - Posted in Facebook, Fake News, Hyper-local, Solutions

ed_mossIf the new owners of the San Diego Union-Tribune are planning to reinvent the news operation, they made a surprising choice in appointing Ed Moss (right), a 32-year newspaper veteran, to lead the charge. Moss was most recently president and CEO of the Los Angeles Newspaper Group and publisher of the Daily News of Los Angeles, as well as eight other titles. He’s is known for his ability to focus on local communities, so it could be that owner Platinum Equity is taking “hyper-local” to heart.

“I’m all about local, local, local – local news, local advertising,” Moss told the U-T. “That’s our niche. The way to differentiate ourselves is to be as local across the company as we can.”

Moss is an advertising guy. He’s been a publisher at papers in California, Ohio, Michigan and Louisiana and also held several advertising sales positions. He told the U-T that there is an unlocked opportunity in sales to local advertisers and that he would move aggressively to capture that business.

“I like to move very, very quickly,” he said. “And I like to build a culture that believes you have to move quickly.”The piece quotes past colleagues saying Moss is a nice guy, a visionary and a great leader. One of his prior bosses is David Black, who’s advising Platinum on the U-T’‘s makeover.

Lessons From the NY Newspaper Strike

nycIf the past is any clue to the future, then the New York newspaper strike of 1962-63 may offer a glimpse of what a nation without daily newspapers would look like. Slate’s Jack Shafer has a wonderful account of what a news-starved city did when the strike crippled all of its newspapers for nearly four months.

In short: it improvised. Non-unionized dailies in the boroughs saw circulation explode. The Philadelphia Inquirer imported thousands of daily copies. Radio and TV stations began reporting real news instead of just parroting what the dailies said. The Village Voice exploded out of anonymity to become the flagship of alternative weeklies. Tom Wolfe sought freelance income by writing an article for Esquire that would launch his book-writing career. Shafer cites example after example of what a population that had been accustomed to consuming 5.7 million newspapers a day did when it suddenly had none. They made do. And the world went on.

Which is what will happen when major metro dailies begin to close or scale back: Alternatives will rush in to fill the void. People will get their news elsewhere, and what they can’t get will be delivered by entrepreneurs who figure out a way to deliver it at a profit. Destruction is an ugly thing, but it’s usually a necessary precursor to reinvention. Shafer shrewdly notes, “The least reliable source for what the end of newspapers means is usually the newspaper men, who are too stuck in their roles to reimagine the world.” Once you shed assumptions, then possibilities open up.

Miscellany

With 39 more layoffs last week, the San Francisco Chronicle has brought its staff reduction total to 151 since March, or about where ownership said it had to be to achieve short-term equilibrium. The cost-cutting is unlikely to end there, though. According to the San Francisco Business Times, “the Chronicle will rely increasingly on freelancers and non-staff unpaid or poorly paid bloggers to fill the paper, in many cases using former staffers.” With so many laid-off journos on the street, what’s happening to the per-word rate you’ve been able to get? Comment below.


Online strategist Matt Maggard posts a lengthy proscription for change at the Los Angeles Times. He’s even redesigned the home page of the website for them. Maggard calls his essay “an open proposal. This includes a summary of value in the digital marketplace, how the Times can improve its product and how journalism should evolve its practices and business models to survive. I’m sending this around as an open proposal to help jump-start the discussion on what can be done to save the industry.” We didn’t find a lot of revolutionary thinking in the proposal, but its recommendations seem sound enough.


The state of Washington is shifting some of the burden of propping up a dying industry onto the taxpayers, approving a 40 percent cut in the state’s main business tax for publishers and printers. What’s next, rebates for the recording industry? The Seattle Times‘ 95-word news bite on the subject inspires more than 220 comments, indicating that the recession-plagued populace might feel just a wee bit strongly about this lobbyist-inspired giveback.


For newspaper publishers who whine that Google is an Internet parasite, Google spokesman Gabriel Stricker offers a brief tutorial in the workings of the robots.txt file, which enables publishers to easily block the company’s search spider whenever they want.


PriceWaterhouseCoopers has published a 56-page report called “Outlook for newspaper publishing in the digital age.” Our day job hasn’t permitted us to consume the entire document yet, but based upon this PWC summary, we probably won’t bother. The bottom line appears to be conventional wisdom that the print model is troubled, the future is in multiple media and the revenue mix has to shift away from a sole reliance on advertising. We suspect PriceWaterhouseCoopers will be more than happy to help publishers make the shift.

And Finally…

Ryan Pagelowis a reporter at the Lake County News-Sun in Waukegan, Ill. a contributor to Mad magazine (talk about a venerable print title) and a recipient of the Charles Schulz National College Cartoonist Award. He also pens a clever daily comic called Pressed, which he describes as “a behind-the-scenes look at a newsroom that’s trying to survive in an online world of tweeting blogospheres. It features a frazzled editor, reporters, a blogger and an assortment of politicians, weasels and snitches.” Check this out. It’s good.

pressed23

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By paulgillin | May 13, 2009 - 9:46 pm - Posted in Facebook, Fake News, Hyper-local, Solutions

Exuberance over the new Amazon Kindle as a potential salve for the news industry’s pain is beginning to fade as analysts dissect the financial realities. Amazon created a stir last week by introducing a large-screen version of the electronic book that does a decent job of rendering the familiar look and feel of a printed newspaper. It also announced that The New York Times, the Washington Post and others have signed up to deliver their content for a real live subscription fee. Hallelujah! Readers paying for the news!

Buried in the excitement were the terms that Amazon is demanding its news partners accept in order to join the parade: Amazon gets to keep 70% of the subscription fees. This is a huge strategic mistake that Amazon should address toute de suite.

Critics are already taking apart the strategy. Writing on Columbia Journalism Review, Ryan Chittum runs the numbers. “So of the $14 a month a reader pays for a The New York Times, say, the Times itself actually gets about $4.20. The rest goes to Amazon and to the wireless carrier that transmits the data.” He figures that if every one of the Times‘ subscribers signed up for a Kindle stream at $14/month, the revenue would barely cover the cost of the paper’s newsroom operations. And that’s assuming the Times kept all the money; in reality, it keeps only 30%

Amazon has a historic opportunity. Lacking serious competition, Kindle could own the market for electronic newspaper delivery over the next couple of years. Amazon should be making it a no-brainer for every news organization in the world to deliver content over its device. Instead of taking 70% of the subscription fees, it should be giving 90% of those fees to the publishers in a land-grab bid for market share. Alas, it’s trying to make a few quick bucks up front on a group that can’t afford to pay, and it’s mortgaging its long-term franchise in the process. It’s very un-Amazon-like to think so tactically. There’s still time to undo the damage and let’s hope it does so.

Writer Stephen Silver says the Kindle suffers from a more basic problem: it’s newspaper interface sucks “It’s slow, hard to navigate and in no way preferable to the newspaper interfaces on any smart phone, much less the Web,” he writes on North Star Writers Group. “Hell, the Times application on the BlackBerry my dad had five years ago was better-looking and easier to use than the Kindle’s version is now.”

Manifesto for Reinvention

As he does so often, Mark Potts hits the nail on the head with an essay on the lack of a magic bullet for suffering publishers. Kicking off with a short swipe at the Kindle-as-messiah craze, Potts digs in to the real problems publishers have to address: they’re too broad, too inwardly focused, and too addicted to traditional advertising models.

Potts runs down a list of changes publishers need to make in order to survive in an atomized information world. There’s nothing on his list that hasn’t been suggested before, but the summary brings a common-sense rationality to the debate. This is like a checklist for survival.

We are swimming in information, he notes. So why not aggregate what’s already out there instead of spending money on reporters to generate more information? Sounds good to us. The market for local advertising is estimated to be $25 billion annually. No one has figured out how to unlock it. Metro daily newspapers are in the best position to do that. So why are they still chasing national display advertising accounts?  This piece is like a short manifesto for reinvention that publishers should frame and hang on their walls.

Miscellany

The publisher of the Utica Observer-Dispatch was probably just trying to be folksy in devoting her column to the most common complaints readers have about their newspapers, but she inadvertently ends up make an argument for why print is dying so quickly. Five days to get a letter to the editor published is actually pretty good, says Donna Donovan. “If there’s a lag in your letter getting in, it might be because we couldn’t reach you to verify it, or we have a backlog.” Five days??


Now that it has a monopoly in Denver, MediaNews Group is going to start charging readers for some content. Readers won’t pay by the article, but will get a vague set of bundled services that includes fees for content. Exactly what those services will be hasn’t been specified. The whole plan sounds pretty vague at this point.


Someone has bid $13,000 for a non-paying internship at Huffington Post, the website often cited as a next-generation news publication. And the bidding doesn’t end for another two weeks. Proceeds go to charity. Believe us, it’s a lot cheaper to start a blog.

By paulgillin | May 8, 2009 - 9:33 am - Posted in Fake News, Google, Hyper-local

Gawker’s Ryan Tate takes issue with the conventional wisdom that bloggers can’t be depended upon to cover local government.  Keying off of David Simon’s testimony before Congress this week, Tate tells of his experience as a reporter in Oakland, Calif. pounding a local beat. “I often found that bloggers were the only other writers in the room at certain city council committee meetings and at certain community events. They tended to be the sort of persistently-involved residents newspapermen often refer to as ‘gadflies’ – deeply, obsessively concerned about issues large and infinitesimal in the communities where they lived,” he writes.

Tate makes an important point that’s been largely missing from the debate over the value of bloggers.  The conventional wisdom is that these newfangled Internet publishers like to lounge in their pajamas all day and spout off about the news reported by the hard-working journalists who get paid to sit in boring local government meetings and pore over boring documents.  No one in their right mind would do this kind of work without pay, the wisdom goes, so the decline of newspapers is the loss of an essential public service.

The flaw in this argument is that it assumes that no one cares about local government or will bother to waste time learning how it works.  But our experience is somewhat different.

Engaged Citizens

Drop by any meeting of your local town government and you’ll find concerned citizens sitting in the cheap seats, watching intently what’s going on.  What motivates these people?  Usually, it’s passion for the topics  being discussed.  Whether it’s an increase in property taxes, a school bond, a new sewer project or a prohibition against walking dogs on the town common, citizens do come out to learn about issues that matter to them.

All of these people are, broadly defined, potential bloggers.  Maybe their tools of choice don’t look like this one, but their desire to communicate is no less powerful than anybody else’s.  Some may choose to use a listserv or e-mail list.  They may tweet their opinions or share them on talk radio.  But they have opinions to share and facts to convey.

Check out a list of bloggers in the borough of Brooklyn as noted in the blog rolls on Brooklyn Heights Blog and A Brooklyn Life.  These people write about all sorts of things: local arts, events, politics, schools and community organizations. They’re not journalists, but they have a lot to contribute to a public discussion and they observe things at a level of granularity that few newspapers could ever match.

The twist is that every one of them has an opinion.  Their “coverage” is filtered through the lens of their biases, which is uncomfortable for people who are accustomed to just-the-facts reporting.  The flipside is that these people collectively gather far more information than news organizations ever could.  With dozens of bloggers covering the borough of Brooklyn, can you really make the argument that citizens have less news available about the their community today than they did five years ago?

The challenge for news organizations is to develop new ways to synthesize and make sense of this deluge of information.  Instead of assigning a reporter to cover city council meetings, it might be easier to set up a webcam and let citizens watch the proceedings themselves.  Local bloggers can be co-opted to contribute to a news aggregation site in exchange for traffic.  Journalists can be retrained to filter and interpret information and validate it against the video captured by the webcam. Coverage of events can be surrounded by opinion about what actually happened.

News organizations were created to serve a public that was starved for information.  Today, the equation has flipped.  We are drowning in information.  The new role of journalists will be to simplify and contextualize.  They’ll be serving a different need, but a need that’s no less pronounced than the one they served previously.

Kindle to the Rescue

nyt_kindleThe newest port in a storm for the embattled newspaper industry is Amazon’s Kindle, a $500 handheld device that can store thousands of books and periodicals while retaining some of the look and feel of traditional print.

The reason publishers are swarming the Kindle is because of evidence that consumers will do something with it that they don’t do with their desktop computers: pay subscription fees.  It’s not surprising that leading publishers like The New York Times and the Washington Post are syndicating their content through Amazon at fees of up to $14 per month. Both papers have announced programs to offer discounted Kindles to paying subscribers. The Detroit Free Press and the Detroit News are investigating ways to deliver devices from Plastic Logic of Mountain View, Calif. that offer a similar experience.

Is the Kindle the salvation for the industry?  Not at $500, it isn’t. As long as Amazon premium-prices the device, the market will be limited to no more than about 5 million US users, according to Forrester Research. Most people aren’t ready to pony up that kind of money for a device that can easily be left in the back pocket of an airline seat, as happened to Sara Nelson, editor-in-chief of Publishers Weekly last year.

But don’t expect these prices to hold.  At this point, Kindle has the market mostly to itself, but a slew of competitors are on the horizon. As Moore’s Law kicks in, expect prices to drop to the sub-$100 range within two to three years.  Big publishers are doing the right thing to prepare themselves for mass-market digital reading devices, which could replace laptop computers over time.  By not making the mistake of giving away their content for free on the Kindle, they can avoid the mess that has devalued their current online content.

Miscellany

If anyone thought the purchase of the San Diego Union-Tribune by an equity investment firm would save the company from major layoffs, their hopes have been dashed by news that Platinum Equity plans to lay off 192 employees — or about 19% of the U-T‘s workforce — over the next couple of months. The announcement came just three days after Platinum Equity completed its purchase of the paper from the Copley Press.  Once the new owners, who are self-described turnaround specialists, dig into the property they just acquired, more layoffs will probably follow.


Rupert Murdoch wants to start charging for access to the newspapers owned News Corp., apparently in the belief that subscribers to the New York Post are just like subscribers to The Wall Street Journal. Good luck with all that.  The Boston Globe is also looking into micropayments as a way to extract revenue from readers of its popular Boston.com website, reveals Globe publisher P. Steven Ainsley in an interview that is otherwise unremarkable.


Murdoch, who has been pessimistic about the economy for months, now says things are getting better. This week he declared that “it is increasingly clear that the worst is over,” and that “revenues are beginning to look healthier.” You wouldn’t know that from quarterly earnings just reported by Gannett, McClatchy and Lee Enterprises, but in all fairness, those are backward-looking indicators.